Let me tell you they need more salesman like Quincy very knowledgeable about vehicles and treats…read moreyou like a customer amazing service keep up the great additud.

Alisha was a huge help with a difficult situation, she expertly guided me with the purchase of an…read moreaffordable replacement battery for my van and helped me get refund with the return of my old / expired battery. the best. thanks all

Hear Ye..Hear ye..everyone imagine we are all sitting around a big campfire. It's story time. This…read moreone is true...... I wandered into advanced auto on 5125 N keystone avenue. I was looking for bondo. Didn't know much about the bondo process. The Good Lord put Todd Hoskins in my path! Todd is the general manager. He knows customer service! Todd pointed out immediately the right size. Explained what else I needed which I had at home. Walked up to the counter. Opened up the package. Showed me step by step instructions. Todd even walked over to the business next door. Asked if they had time to make the repair for me. Unfortunately they didn't. The point is Todd is Mr Customer Service! He went above & beyond. Todd is very genuine! Thank you Todd for your great help & Friendship!! Ps Maybe sometime we can sit around a campfire!! Thank you...Mr Daniel E Stonehouse

I have been waiting for a part that I prepaid for for a little over two months. I have been in…read morethree times in person and was told we will call you back once it comes in or we find out any information I called finally got a worker, who in person was really nice to me however, on the phone, he completely interrupted me was rude and did not listen to what I had to say and somehow the phone hung up in the middle of our conversation. I do not believe that I will be back to this location again I get that the product was on clearance and the company went out of business but to tell me over and over again that they could get the part that the other business had the part, etc., is Crazy. Now I have to make my way over there to get a refund and hopefully it will be nice and calm. I worked with both a manager and a gentleman service worker they were both nice in person however it's not about the money. It was not that expensive but they just should've told me it's not even possible and canceled the order instead of

If you want a good customer service experience, DO NOT GO TO THIS LOCATION!!! I went there last…read morenight to see what is triggering my check engine light. One associate was helping another customer. Another associate was stocking shelves. The only free associate said and I quote, "Hell no. I'm not going outside, it's too cold and I don't have a jacket." I did not cause a scene. I just went somewhere else for help. Still can't believe his response.

Went to Auto Zone on East 46th street for windshield wipers. Keith was very helpful. He came out to…read moremy truck in the parking lot and installed the wipers. Keith is a complete gentleman. I will continue to shop at that Auto Zone

Horrible experience with Pendleton, SC store and corporate! Needed new spark plugs for Jet Ski…read morewhile on lake vacation. Brought one spark plug into store to get replacements. Manager said they did not have my brand in stock but cross referenced and had another brand in stock that were equivalent. Unknown to me, Manager made mistake cross referencing and sold me plugs that were not comparable - too hot! Burned up Jet Ski pistons / engine - caused over $4000 damage. Have filed complaint with store and corporate. Manager at store says, "there's no way I could have made that mistake"... Corporate keeps telling me that they referred the situation to District Manager and that someone will contact me - have not been contacted yet! Filed complaint Aug. 20. Meanwhile... no jet ski!!!

No employees were at the desk when I walked in. After I found what I was looking for, I walked up…read moreto the counter and two maskless employees noticed me. Even after noticing me, they did not put on their masks.

Autozone was the last place that I wanted to find myself after a long flight on a stormy night…read moreafter losing one of my windshield wipers on the highway. Pro's: + Proximity to the airport. While the location isn't directly located off of the highway, it is relatively easy to get to when looking out half a windshield (which I highly recommend avoiding at all costs). + Early/Late night hours- Thankfully these guys stay open late. They were the only place open during my frantic search when trying to make it home without having to wait out the never ending rainstorm + Parts- Autozone carries a variety of parts and their computer system makes it easy to have the exact part that you need for your vehicle and if they have it in stock. + Service - like most Autozones, it can be crowed, but thankfully they were extremely helpful in assisting me with actually replacing my damaged wiper

My name is Bree. My car was literally messing up y'all like all type of lights coming on cause my…read morebattery. I have a 2011 Gmc Acadia and the battery is located under the passenger seat. Richard but also goes by Wayne, was able to install my battery with no issues at all. First he tried to give me a jump so I could take it down to the body shop up the street but my car turned right back off so I was basically stuck at AutoZone. He is a mechanic and he did it so fast in a blink of an eye he was done. He didn't struggle one bit. This man knows what he's doing! Come up here and get your battery installed. Annndddd he aired up my tire for me. Thank the Lord he was here cause I was about to be stuck up here.

The drive wasn't very enjoyable but the people who were working there were very helpful and…read morerespectful. Being the first time I had ever been to a place like this. I didn't know what to expect. If I had known that you could rent a golf cart to go in the yard instead of pushing a wheelbarrow around a 6 football field sized yard filled with 100's of cars I would have done so. Noted. But all the vehicle's were elevated so getting under them was easy. There were engine lifts out there i didn't have to use one so I don't know what or how someone would go about borrowing one. But they have them. The parts are very reasonable and if you are in the tires or batteries, pretty much anything else that you could want or need for a vehicle they have it.

Overall, a pretty good experience. The staff were friendly, and the prices were cheap. It looks…read morelike they have a pretty broad selection, although they didn't have any Honda Elements (which I think are more rare). Now I know it's in the name, but just know that you will have to take the part off the scrap vehicle out in the yard. So some basic wrenching knowledge is needed. I took my own tools, but it looked like they had some tools for use out there. Also, if you are looking to get a big part, or a bunch of parts, they have wheelbarrows you can use, or golf carts you can rent for $5/hr ($20 deposit). The $2 yard entry fee was interesting...not sure why they'd charge me to look, but it's only $2. Also if you sign up for their free vip program you get two free entries and $1 entries after that.

The customer service was horrible! Me and my wife had to wait for 2 hours just to get told the…read moremuffler we wanted was rusted that they cut off 1 hour ago don't go here unless you want horrendous customer service!

Nice people. Nothing fancy. Call in advance for a part and bring your core. Cash only.read more