Very rude to customers seemed combative, do not press 2 when you call here. I just wanted to see…read moreif they had an ECM for my Dodge 1500, and had no help to offer me.

I have always received great service from the salesmen at Weller. Almost every time I need a part…read morefor my car I can get it here for over 50% less than a new part would be. If they don't have it, they will look for it. They have helped me many times and I appreciate their service!

They stand by their product here, and typically they can look up your battery warranty from the…read moreinfo on the battery so you don't necessarily have to have your receipt on you when you bring it in (which is fan-freaking-tastic since my husband can't hold onto a receipt to save his life). They've always offered to carry the battery out to the car for me (why... you may ask, does Beth have so many batteries? the answer is 2 boats, 2 jet skis, 2 cars and an RV). Sometimes they have to charge it overnight to see if it's going to hold a charge, which is a bit of a pain but understandable.

I have been going to this Napa for a few years now and I have zero complaints. The people that work…read morehere are knowledgeable and friendly. They are very fast. I never feel like I am being sold unnecessary junk like at other auto part stores.

Bad customer service ... No follow up phone call…read more Would not guarantee their product. No way to track purchasing records.

Easy installation and friendly service. They helped problem solve my other car as well.read more

Went in for alignment check and left with being told I had bad alignment but they put on new tires…read moreanyway and can't fix the alignment as a different issue was gonna mess it up. Still put on new tires even though the car can't be driven anywhere now because they didn't fix the issue that caused the tires to be bad in the first place.

Poor customer service, waited 4 hours and still didn't get my car done. The only thing that need…read morewas rotate tires and one tire monitor needed replaced. After waiting 4 hours I asked for a refund And my keys back and said I would go somewhere else. I have bought tires and rims from them in the past for both my vehicles, but not again they have lost my business.

Called in for an alignment and they got my vehicle in quickly. The work was done right, and they…read moreshared a few recommendations that felt honest and helpful--never pushy. Great experience and value.

Provided an inspection of the vehicle. Seemed a little pricey but I knew my vehicles status prior…read moreto repairs. Paid it as it was my daughter's car and I needed to know everything is good. It's my daughter. Repairs were made in a timely matter/same day. I will follow up with my daughter as to how the vehicle is performing. I know costs of everything has gone up and I haven't paid to have brakes replaced in nearly 10 years but ouch. My bad as I didn't compare other shops prices as the vehicle is a Mazda and not everybody works on these. Waiting room: 8. Counter staff: 10. Pricing: ?. Quality of work: Will find out soon.

Twice they have helped me out when I was alone and had no idea what to do! Staff is very helpful…read moreeven 10 minutes from closing' They work long hours and are very helpful!! Come to your car to help diagnose! The extended hours are a blessing! I have gone to the store in South Haven and get the same good service!! Staff is well trained!

this is a WONDERFUL place to go,you can expect AWESOME SERVICE!! I am a 76 year old widow who…read morealways needs help with car problems.i have been to different places in kalamazoo,but I have to say,this was my first time going to O'reilly's.the service i got there was absolutely AWESOME!!!!! I was taken well care of by the Kindest gentleman.he was SO THOROUGH!!!! I WILL NEVER GO ANY PLACE ELSE!!!! O'Reilly is the BEST!!!!!!!!!!!!

Great family owned business. Tyler came in on a Sunday afternoon and opened the shop just to…read moreinstall two tires for me. Talk about going above and beyond! He also suggested looking into a known issue with my old 4runner that every other past mechanic has overlooked. They won't over change you and offer many different sizes of used tires. 10/10 worth the drive from Kalamazoo. Thanks again!

I am so pleased to write and tell you that Martin Tire is the best mechanic / garage that I've ever…read moreworked with as far as my car goes! I had brakes and rotors replaced and they let me know a couple of tests they would like to do, so I feel comfortable and confident in deciding what to do. The father and son at Martin Tires really want to show customers that mechanics can be great people! I highly recommend Martin Tire!

Does your car drink excessively ( gas or oil) Does your car…read moresmoke excessively (oil or antifreeze) Does your car hiccup?? Spark plugs or coils Then Jammin and his crew are the ones for you!!! Give them a call today for whatever ails your vehicle, they will get you running in No Time.. Loaners available when needed

I just purchased a 2019 Volkswagen Atlas on May16, 2026 from a dealership in Nunica, MI after…read moredriving it home back to Kalamazoo I noticed fluid leaking I thought it was from the radiator because the fluid was clear, 10 days later the check engine light came on saying check my oil level during these ten days I started hearing the brakes squeal. On May 21, 2026, I called Master Mechanics because they specialize in Volkswagen and other European vehicles. They couldn't get it in that day I had to wait until May 27, 2026, because they were booked up and Memorial Day was coming on May 26, 2026, that's when the check engine light came on. I paid 39.95 for them to check out my oil leak issue and I paid 39.95 for them to check out why my brakes was squealing when braking. Well, they said my brakes look fine and that the noise was coming come the belt tensioner. After leaving the shop my brakes were still squealing here and there by the time I get almost home the brakes are squealing more. Well, I had to go into the hospital for a procedure on my heart in two days. I said I will deal with this after my procedure and so I did I called them back and was told to bring it in for a recheck, well the mechanic comes to me outside where I was seating saying it's your brake pads and asks me to get in the vehicle with him while drives so I can show him what I hear while driving so off we go, he says to me I wasn't the mechanic who worked on your vehicle the first time I tell him that the other mechanics said the brakes were fine, so he hears what I was telling him about the brakes squeal noise he says yeah it's definitely your brake pads so we get back to the shop he says to me let me check it out some more so we don't have any more misdiagnose- miscommunications so he takes the vehicle out again with another mechanic in the vehicle with him they get back pull it in the garage, finally he brings the vehicle out and park it I walk over to him, so he's saying he wrote some notes and the men at the counter will be with me shortly eventually I get up to the counter and they guy at the counter says we looked back from when you first brought your vehicle in and we couldn't see the brakes! But it looks like the dealership changed the brake pads but used cheaper ones but yeah it's your brakes pad and we need to scuff your rotors, so I'm livid but I can't afford to get upset or stressed because of my heart failure so know he says and yeah you got another leak going on in the housing area around the oil filter, I paid 493.00 for the belt tensioner that had nothing to do with the squealing noise coming from the brakes because I googled this after I started hearing the squealing noise come back, the fact that I was told they couldn't see my brake issue the first time is insane when they specialize in my brand of vehicle!! I want a refund for that belt tensioner, my trust is out the door with this establishment, not to mention I brought my land rover to them back in the summer of 2024 about some issues I was having with it at that time they were informative and said I needed a new engine and they didn't want to put work into it and charge me for anything because the engine was failing already, which I kind of figured that because my timing chain was making a loud noise at the time. This experience was very irritating; they didn't offer any compensation on their lack concerning my brakes and charging me for something that was not the issue. This is not professionalism at all.