Needed a battery for my wife's BMW. The guy at the counter was one of the drivers but was super…read morehelpful. The temp outside was in the single digits but he put the battery in. Not an easy task on these cars. It's heavy and buried in the wheel well in the trunk. He got the job done...and pretty quickly. Big thank you for going above and beyond.

I called and asked a question and was met with rudeness and was hung up on. So I went there with a…read morepicture from the internet and the man still was rude, so I went to O'Reilly's right next door and showed him the paperwork and was able to get the part I needed... Customer service goes a long way.. you've lost out and I think that's why it was 1 car in the parking lot compared to O'Reilly's where I had to wait in line, but was satisfied with the end results.. This was on Dixie yesterday in Dayton Ohio.. A guy with glasses....

We were driving from Indiana and some lights came on that I'm familiar with but I was still unsure…read moreif we should get them looked at. I called and asked to talk to the mechanic, and the receptionist put me through to Mike himself. I didn't even have to wait. Mike made recommendations that made him no money but I was reassured that I could wait to see my mechanic when I got home. I was very very grateful.

I made an appointment for Mike's Tuesday morning for Thursday at 8 am for a tire balance. This was…read moreoff a recommendation of a family member. When I pulled up I had a hard time finding anywhere to park because the lot was so crowded, but it was no big deal at first. I went in and told a man about the appointment I had made (2 days in advance mind you) and he told me with an attitude that it would be at least a few hours because they had no room in the garage. I said okay, thinking I really didn't have time because of work but whatever (hence making an appointment). Now I usually am pretty understanding but this is where it got ridiculous. The woman behind me in line (she also parked directly behind my car so I know I was there first) went to the desk and said she needed an oil change and something else done, no appointment. They took her keys no issue and one of the mechanics drove her car around. I was dumbfounded. Now maybe she was dropping the car off, but it didn't seem like it. It all felt incredibly wrong to me that she was taken care of no issue and I was met with a stupid look for questioning why I couldn't get in at my scheduled time. Beyond all of that, it took me about 10 minutes to leave because of cars parked behind me and having to slowly maneuver around a disorganized mess of cars. If you want friendly, organized service that sticks to their word, I would go somewhere else.

I traveled to Ohio for a funeral and on my way home, the engine light came on in my car. CarMax of…read moreMiamisburg was booked solid for a month. They sent me to Woodman's. Woodman's looked at my car right away and diagnosed a bad thermostat. My car was topped off with anti-freeze and he assured me I could make it to Knoxville Tennessee and get the repairs later. He wouldn't even let me pay for the antifreeze! I made it back to Knoxville just fine. My regular mechanic in Knoxville ordered a part and it won't come for two weeks. He also told me I can carefully drive my car until it is repaired. Woodman's are quick and they know what they are talking about.

This company is a joke. Unless you have a piece of crap car that you don't care about, I would…read moreSTRONGLY stay clear of this place. The owner has zero responsibility for the work they do and always blame you or the car for their poor lack of care. I took my BMW M4 here for stripped lug nut, which they were able to remove. Then they proceed to over torque the lug nuts where they almost stripped and I barely got them off with a 5 foot breaker bar! I paid them to lower my car which was quoted at 3 hours. They call me to pick it up and it "took longer and charged me almost 2.5-3X more than originally quoted. Their employees don't test drive the car after servicing to make sure what they did was done correctly. Instead they call me that my car is finished and as soon as I drove off to go home, the rear of my car made super loud noises going over bumps. I immediately turned around and they looked at it, and I believe said they forgot to bolt something back. Really professional... then my alignment was off, and I had to bring it back again... they "fixed it" with of course, no paperwork for the alignment to show the before and after spec sheet, and was still bad.. I waited a week if I could just live with it and it bothered me still, especially for this vehicle, it's not a junker. I made an appointment to come back for the 3rd time and they had my appointment time wrong which I was understanding and was going to come back, until the owner comes in and asks me what's wrong "again" and said "I'm pretty tired of working on your car". Is this someone you want to bring your vehicle you work hard for and pay a lot of money for a shop to work on? I told him to refund my alignment and that they over torqued all my wheels after mentioning this issue the 2nd time, but clearly nobody cares here. He got up and walked out and I had to get my refund from the front desk for alignment. I own a business myself, and would never treat my customers this way, nor blame them for something I did wrong and not fix my mistake. Poor business customer service and service in general. Steer clear of this place for your own good.

Simon and crew are amazing at their work and just incredibly helpful - I've used them for years and…read moreI'll keep taking my cars there :)

I love A-Dayton Automotive! First- they are very friendly and helpful. I was afraid that I had a…read more$$$ repair job but, no- it was an easy fix. My wallet and I were very relieved. I have had the opposite treatment at other repair shops and I truly appreciated the honesty instead of a big bill. I am new in town and am glad to have found my auto shop.

We have been taking our cars to Muffler Brothers for several years now. Richard and Brian have…read morealways been good with great integrity you do not see these days. They have always been honest, done great work and never price gouged like so many do.

FAST AND HONEST! I dealt with Richard...he didn't try selling me on a new pipe or muffler or…read moreconverter or resonator or anything. I told him it was my second ride and no hurry but it was done the next day. He welded it up and loud went back to quiet. It cost me four times less than I had figured it was going to cost me (wait...should I be writing that here? LOL...just kidding). I saw other reviews saying this is the garage they're using from now on...same here!

Great place to have your car serviced. Larry says he'll have it done at a specific time and he…read more does. Dennis is great, he will find and fix your maintenance need. They never waste your time or precious income on repairs you don't need. They care about you and your car, I love this place, GOD BLESS SCP Automotive, a repair shop you can count on!!!

I brought my car in because the airbag light turns on after moving the passenger seat. They scanned…read morethe car, confirmed there was an airbag issue, but offered no real diagnosis or fix. They recommended replacing the battery, charged $150 for it, and wanted another $150 just to install it. I declined the install and later confirmed that replacing the battery did NOT fix the airbag issue, making the recommendation unnecessary. They also suggested the airbag issue might be a recall, which they could have easily verified using my VIN--but it was not a recall. I also asked them to look at a rear leak and was told to pull a drain plug and then referred to a body shop because they didn't know how to fix it. I paid $120 for diagnostics and walked away with no solutions. Unfortunately, this shop has gone downhill over the past few years, declining from a great place to one with weak diagnostics and questionable recommendations. Customers who aren't car‑savvy could easily overspend here. I won't be back.

We recently purchased a vehicle for my daughter. Although the price posted to the car was higher…read morethan what we saw online, they honored the car price that was on their website. We thank Mark for showing us the car during our first visit. We also thank Bo for doing the sales paperwork with us, and for answering our questions, when we returned to purchase it that same day! We received professional and courteous service. They also offered us a beverage during our visit. Everyone, from the sales team to the manager, made our visit a really great experience. -The Bass Family!

worst experience by far I've had when purchasing something. salesman lied about what financing rate…read moreI was approved for after I had taken a day off work and was 2 hours away out of a 4 hour drive. then told me it was a "cashless dealer". do not recommend this place at all! Lucky I fell in love with the vehicle because if it weren't for that I would have never purchased it from here

After a frustrating experience with a previous shop that failed to fix my car (2011 BMW 328xi), I…read moredecided to take it to Specialty Motorwerkes. From the moment my car was dropped off, the staff was professional, helpful, and friendly. They took the time to explain what was wrong with my car, what needed to be done, and why. I really appreciated their transparency and communication throughout the entire process. Not only were they easy to work with, but they also completed the repairs quickly and efficiently. Now, my car is back on the road and running well. I couldn't be happier with the service I received. Update: It's now been about 2 weeks since I got my car back and everything had been working fine, no lights on my dash whatsoever. Unfortunately ,my car broke down (went into limp mode) again. So, they fixed general issues, just not the issue causing it to breakdown. I thought about taking my car back but when my father called the first thing out of their mouths was talking about a charge for looking at it again. This being the 2nd shop I had taken it to and the 2nd time I was failed by a shop, I didn't really have the means to spend another few thousand on it. Very upsetting, I was considering this shop to be a go to for me.

Perhaps the new 'Specialty' is trying to rob customers instead of doing a fair service at a decent…read moreprice? DO NOT look at reviews older than a year; that's apparently the prior owners who actually worked with honesty and integrity. My van went in with what I already confirmed was 2 bad relays, a bad fuel pump, a leaking power steering pump (Toyota used ATF back then, which is highly corrosive) and a dead alternator from the PS leak. Unless you supply external power, it was key dead. With power, all primary safety items such as, lights, front wipers, signals, blowers front and rear, power windows & locks, buzzer, horn, and the radio work. The cruise control does not work due to an illuminated BRAKE on the gauge cluster disabling this for safety. I believe it's the emergency brake lever needing tightened, and a weak brake cable that might need replaced soon. On a bottle the van cranked started ran and held idle without issue. I- like many- assumed this was the same shop as it used to be. RUN! AVOID!! Dalton called a week after it was dropped off (and the van NEVER moved, the tires aren't marked by chalk but I confirmed their drop off position visually) and proposed orally $1197, (I repeated it twice and wrote it down) to replace the fuel pump, fix the AC (provided it didn't need an evaporator, oil to convert to R134- a common and uncomplicated process if the a/c system leaks have been remedied). I was highly concerned they didn't see the obvious ATF coating everything stemming from the PS leak, but Dalton said they'll go ahead and do the fuel pump and adjacent electrical, with the PS leak and full A/C cost TBD. Not unrealistic with a 40 year old vehicle, I figured if it needed converted to R134, they would need to replace the accumulator, need a conversion kit, have to replace any leaks in the AC system... this section was indeed left open. However... he NEVER gave the quotes in writing at this point and by law I should have been entitled to those to see what he was saying on the phone. There is ZERO POINT putting another new alternator on without actually fixing the issue. NONE! He assured me on that 8/29 that he would be directly in contact when the PS issue was verified and quoted out. Nothing for nearly another week, so on 9/3 the van again was visually confirmed as not moved. I call for a status update. No mention of the supposedly 'approved' additional charges at that time. Nothing in writing... 9/4 he calls back and the 'initial' cost somehow went up to $1917 (again- nothing was provided or agreed to in writing at this point) and now we're looking at upwards of $3200 with no guarantee of the scope or scale of repairs- saying it may end up more. What was NEVER agreed to was the fuel system costs that only NOW SUDDENLY appeared after I rejected the $3200 quote. In their system he is able to manipulate what I supposedly agreed to, to show as "agreed" and checked off. That's right- his own software gives him the ability to back up his lies!!! PROFESSIONAL CON ARTISTS!! There are zero part numbers in their supposed 'estimate.' No labor times; no credits for overlapping operations (such as if you take of an alternator, the belts already have to come off). An honest and transparent shop will always be up front with you and disclose these things. Good techs make more money by being accurate and efficient with diagnostics and repairs... So just to recap: he is demanding $685.01 for a van that has NEVER had a wrench turned. He checked off without my authorization a $467.56 charge for "additional time you approved last we spoke." Dead lie here... So I proposed 2 hours plus tax to be done as-is where-is; there was a mutual expectation up until today that I'd have a van running, starting and stopping, and at least a full picture of A/C costs estimated for somewhere in the neighborhood of $1200 plus some shop fees taxes etc. Nope! Now he says I have to pay in cash (knowing this is EVIL!) AVOID AVOID AVOID DISHONEST PEOPLE