I just bought a new car today from Jaquan Vincent and I can't say enough wonderful things about…read morehim. Being a single woman and buying a car can be a little anxiety inducing for me but that all went away when I met him. He was an ABSOLUTE pleasure to work with and I'd seriously recommend anyone to him - such a gem! I'd give him 10 stars if I could! Thank you!!!

I have dealt with Enterprise Car Sales again in Durham, NC & the car was sold to me without floor…read moremats, so I was told if I purchased the mats, I would be reimbursed for the purchase, I followed the instructions, but from April 2025 of this year till now I have yet to get a $26.59 reimbursement from the company. They appear to not stand behind their reimbursements of products, I recommend if they do not have everything on the car, do not do the business, once you put out the money, they do not reimburse you. I called the corporate office & was told the sales department handles this, I feel these people want to sell cars not reimburse for anything they claim to reimburse for.

On Friday, 10JUL2026, we had our appointment to deal with an issue of a vehicle we purchased (less…read morethan a week) that was sold with tires considered unsafe to drive and the 7 day warranty of going back and forth on the phone to get it approved. My wife and I were there for over 5 hours trying to get this approved which had involved with service advisor to speak with them. I would like to say to Benny Wong whom was very courteous upon arrival, to providing updates, and doing anything that was needed to speed up the process. Not only did he provide information needed to this warranty company but was an advocate as to the time to get it approved to providing photos as to why it was unsafe to drive. I got to say it was miserable, my husband came out of a procedure that morning off of anesthesia as we needed to get this fixed. I can not say enough to a tremendous thank you to both Benny but also the manager for taking the extra step and installing our new tires. It is hard to find a trustworthy dealer and even though we live 40min away, I am only going to this dealership for my new vehicle. sincerely thank you for caring Benny!-

I am owned my Volvo XC60 for over 4 years and have always gone to Johnson Volvo Service. I had a…read morebad experience before but I like to get my car serviced at one place but this is the last straw. Back on June 22, 2025 I had a message stating "auto start stop needs to be serviced" A test was completed and removed and replaced support battery. Fast forward to May 2026 and the on call service light comes on- I return to Johnson and told that support battery is bad and needs to be replaced- I bring it to technician attention that I had that battery replaced back in June - he states that's not the same battery- ok replace the battery. I hadn't heard anything so I call service advisor and asked will my car be ready by 5 pm - mind you I dropped it off at 7:30am. He stated "Yes" I get there to pick up my vehicle and pay the bill. I reviewed the receipt and to my surprise "same battery # and no charge for battery- Just labor . The life expectancy of this battery is 4-7 years and this battery 1 year 1 month. From the way I am looking at this - I was charged labor again for a bad battery and had to pay another disposal fee for a bad battery that was originally put in my car. Oh and take note labor cost went up by $9.00 (haha). I am not disgruntle- just tired of being mistreated by a dealership because I am a woman. Women learn about your vehicle and save all receipts because the advisors will upscale you and clearly replace the same items and act like they doing you a favor. I am highly disappointed and now have to find another dealership for my Volvo.

I have been to this store (3) times within the last 24 hours. I have encountered this wonderful…read moreyoung lady twice now. Her name is Chavida. I just want to say that her energy is so awesome. She's extremely enthusiastic and so helpful. On top of that, she is hardworking. The line was extremely long and she and her coworker got it down within minute, but she did it with a smile. We need more people like her in establishments these days. She has made my day twice now, yesterday and today

This is by far the friendliest AutoZone I have ever been to. They diagnosed an issue I was having…read morewith my car, printed out the part details, gave me sound advice on next steps, & did not pressure me to buy anything I wouldn't need in-store. They know their stuff, & I can tell the staff like working together.

Only giving 4 stars because of the guy that changed my tire. Went up here on a Saturday to be told…read morethey had to close early and come back Monday. Come back Monday and then they told me they wouldn't have anyone to change the tire until the following Thursday. Then suggested I go down to Pooles garage but they said I would have to bring the new tire with. long story short someone ended up coming up and asking me if it was an emergency and I said yes and he kinda just dismissed me like just ring her up. Didn't say nothing about where to go or anything. They overwork the guy that did my tire. Nobody helps him and it's wrong. This review was from two years ago. Hope it's changed 2026.

Went there for a used battery and the vast amount of parts was impressive. Seems to be a very…read moreuseful option for used parts

I went here to get my battery tested today. They told me it wasn't good anymore (which I pretty…read moremuch already knew, but wanted to make sure) They helped me pick out a new battery and replaced it for me for free. It was a quick process and they showed me how to do it step by step when I asked so that I could do it next time. The battery J bought also came with a two year warranty.

I have bought three Audi's here since 2015. The sales experience for me has been top notch. No…read moreissues with the finance teams, but I typically lease and buy new. I am an Audi fan and have own six in my life. In general I mostly brought my cars in for scheduled or pre-paid maintenance and have had no concerns with the service department, had a few goofy things where a volume button popped off the central dash and mentioned it while bringing in my A5 for a service interval and when I picked it up they musta searched for the knob and reattached it or had one and swapped it in and it. was fine. Recently purchased my third Audi, since I've not had one since 2018 I will update this after my first service experience, but to me I never experienced issues with the service teams not doing what they wanted. I wonder if many people review their dealers though and most of the reviews here are for people who had a bad experience and wanted to report it.

Great car lousy operations can't get service 2 to 3 weeks booked out. What good does it do to buy a…read morecar from a dealer when they cannot service after the sale?

Very fun experience!! Went in for a battery, attempted to install it outside the business, wrong…read morebattery BUT it was so much fun!! I got my hands dirty!! Bill and his sidekick were really cool about the battery exchange, took awhile but it was fun! I had a really fun experience installing my own battery. Bill's company and his sidekick made it such a good experience!!! Thanks y'all!!

They don't install wiper blades like other parts stores, and they don't require masks. The store…read morewas full of unmasked customers just now. I'm not doing business with a store that doesn't care if I die.

ive purchased many items at the o rilies in rocky mount and nashville stores and the people are…read morecaring and very helpful at both!!!

I bought a set of headlight bulbs from here the other day. I could not for the life of me figure…read moreout how to change them. So of course I looked it up on YouTube. Was able to get one but I could not get the other. I read that O'Reillys will do it for free if you bought them from there. So I crossed my fingers and went back. Don came out to my car and tried to do it. It wasn't just me, he couldn't either. He ran inside to grab some tools and came back. He never gave up. He persisted until he could get it. I'm so grateful for Don! Otherwise I'd have to find a shop that was going to charge me and arm and a leg for something so simple.