While I've stopped in here before for a variety of low-demand purchases--bulbs, wiper blades, oil,…read moresupplies, etc-- the O'Reilly Guys get my top thanks due to our most recent visit. Our Prius had died on my son while he was away at college, requiring a jump start from the campus police. Expecting the aux battery was near or at the end of its life I gave O'Reilly a call because we've bought Optima yellow-top batteries for other cars from them before. (Though this one was purchased from a different car shop a few years ago.) So O'Reilly had me bring in this current battery and they ran tests on it for us. Considering it's a more expensive battery I appreciate that they wanted to make sure the problem was diagnosed properly rather than just sell us a replacement. Turns out the battery has another year or year-and-a-half of life remaining on it and our son just needs to make sure to drive the car often enough so it doesn't go dead. That said, we got the current battery fully charged and sent him away with a portable battery-powered jumper so that he doesn't need to find someone to help him if it happens again. Now he has a warning in advance for the upcoming battery replacement.

Awesome service!! Went in for help to replace my windshield wipers & buy an air filter and Connor…read morenot only helped and showed me how to replace the wiper blades but took the time to replace the air filter, as well. Thanks O'Reilly!!

Hunter really helped me out with an incorrect hub assembly I was given by autozone(I even matched…read moremy car vin to the autozone suggestion and it was still wrong). Hunter identified the correct part, confirmed it to the one off my car, and recommended a brand he has personally used. I would drive right past the next ten autozones for that level of service. Thanks dude

My second time in the store at this location. The manager helped me both times. He was very…read morehelpful, asking me all the right questions to determine my needs then he walked me to the product to make sure I found the right thing and to show me the options. He got me in and out quickly but didn't make me feel rushed.

I'm a knucklehead, not a gear head…read more This is always my second stop for auto parts when it should be my first. (The supply store closest to my house never fails to disappoint). This store is busy. Always. Good news is there are usually a lot of employees to help and they do their best to greet and assist you before you get to the counter. I've never walked out of this store empty handed and have received great service each time. Pricing is good here as well. I have price checked them on regular items like filters and such and prices are lower or very competitive. Definitely worth the drive to the busier store.

I went to the Layton store to have my battery checked because I had problems with it starting. I'm…read morea 68 yr old single female. My son has helped me in the pass but he was unavailable and I was unsure of where the battery was purchased. There were 4 employees visiting when I walked in and it took me interrupting them to get some help. A very young male employee finally agreed to come check my battery, he applied the cables to determine the charge left in my battery and laughed in shock as he said is was soooo dead. pretty sure he put the cables on the wrong terminal. I followed him back in and asked if another employee could help him because I knew my battery was hard to change and he had told me he was rather new. They all went out to look at it and when they returned I had to ask for an answer. I was then informed from the mgr as he was unboxing freight that it looked like my battery was leaking battery acid (I had just gone through the car wash and cleaned my engine to get the baking soda off) He informed me that they did not have the tools to take my battery out because it might tip and get battery acid in my engine. I would have to take it elsewhere. I asked if it was their battery and they told me it was O'Reilly's. I went to O'Reillys and am happy to say I got 5 star service. My battery was not leaking and it was still under warranty. I might be older, female and blonde but I'm not ignorant to car maintenance. Autozone lost a customer that day, I will never return. The treatment I received was inexcusable. Really upset my day and caused me to have to reschedule a very important appointment.

Bought a car from them, told them the only way I'd purchase is if they did a deep inspection on it…read moreto make sure it's good, not even 3 weeks later the engine blew and needed an entire engine replacement. I paid $3,000 for a warranty that barely did anything, still had to pay so much out of pocket for the new engine. They offered no help and acted like I wasn't a customer. Also went in for an oil change with them and they gave me a list of maybe 10 urgent things needed done with my car for about $4,000 and then I took it over to VW to have them check told them what happened to be thorough, VW only found one minor thing and showed proof. Would not recommend this service department or sales to anyone. Would recommend going next door to VW as they are much more precise and thorough and honest with you.

1 STAR - ABSOLUTELY DISHONEST AND UNPROFESSIONAL…read more This place is a nightmare, and I regret ever bringing my car here. I initially went to this body shop on December 2nd just to get a quote. They took photos of the body damage and then told me I had engine damage that "had to be sent to their mechanic." I was told that was necessary to move forward, so I dropped my car off on December 5th. From that point on, communication was almost nonexistent. They sent me a body estimate and repeatedly told me they were "waiting on the mechanic." My insurance adjuster didn't even inspect the car until December 9th, yet Allstate issued a payment that same day -- a payment I never signed for, never authorized, and never agreed could be cashed. Weeks went by with no updates. On December 15th, they again claimed they were still waiting on their mechanic. Then I heard nothing until December 29th. When I told them I wanted to move my car to another shop due to the ridiculous delays, I was suddenly told I couldn't -- because they had already cashed the insurance check without my authorization. At that point, I didn't know better and felt trapped, so I reluctantly agreed to continue. Big mistake. They didn't submit the mechanic's estimate until January 5th, at which point they conveniently decided the engine issue "wasn't related to the accident" -- despite the fact that my engine had ZERO leaks before the accident. On January 8th, I demanded my check back and told them I would pick up my car on January 12th. I was told it would take two weeks to return the money. It is now January 28th, and I still do not have my check. To make matters worse, I contacted their corporate office and spoke to someone named Chris, who said he would "look into it." Instead of helping, he falsely told the body shop that I approved the repairs -- which I absolutely did NOT. The body shop then texted me claiming I had approved work and needed to bring my car back. That never happened. Let me be very clear: I never signed anything. I never authorized payment. I never approved repairs. This shop cashed a check without consent, stalled for over a month, withheld funds they have no right to, and then tried to cover themselves by falsely claiming I approved work. This is not just incompetence -- this is unethical business behavior. If you value your time, your money, or your vehicle, stay far away from this place.

Solid advice and a deep product catalog. I was prepping my new 1 ton pickup for a new camper and…read morethey had several great ideas for keeping the truck level and also maintaining the ride with that much weight on the back.

I recently went to Fat Bob's Garage to get a set of new tires, and overall I was very happy with…read morethe experience. Customer Service: The staff here is excellent--friendly, professional, and really helpful when it came to walking me through options and deals. They took the time to explain the warranty on the tires, which gave me peace of mind, and I never felt rushed or pressured. Ambiance: The waiting room was clean, comfortable, and well set up, which made the short wait a lot easier. You can tell they put thought into making customers feel at ease while their vehicles are being worked on. Work & Value: The deals on tires were fantastic, and the warranty is a huge plus. However, I did run into one issue--after picking up my truck, I noticed some damage that wasn't there before, along with a sensor issue. The shop felt strongly that it was preexisting, but I know it wasn't, which means I now have to cover the repair myself. Even with that frustration, I still want to acknowledge how great the customer service and pricing were. If not for the truck damage, this would have easily been a 5-star review.

O'Reilly auto parts is at terrific place to find parts for any type of car. Whenever I go there, I…read morealways get great service!

Not very knowledgeable at all. One of the employees was pretty rude to me when I went there…read more Probably won't come back again.

I almost always come to AutoZone simply because they are close by and always seem to beat the…read moreprices of both O'Reilly (Checker) and NAPA. I know, i know... price isn't everything but I have never gotten a part for any of my cars that has failed so... so far it's all good. Great selection of the stuff you need the most for your automotive needs and they will order anything special for you if it isn't in stock.

Fast and efficient service. I came here looking for a side mirror and although they didn't have it…read morethat day, they were able to get it shipped from another store in salt lake by the next day & for a reasonable price.

1-Star Review -- Young Ford Brigham City: A Service Experience So Financially Draining It Ruined My…read moreHoliday Season I never imagined that taking my vehicle to Young Ford Brigham City's service department would leave me in one of the worst financial situations I've ever been in. But after what I experienced, after the amount of money I poured into repairs that didn't actually fix anything, I'm sitting here dealing with the kind of financial hit that spills into every part of your life -- even the parts that should be joyful. Let me put it this way: Because of the financial mess this service department left me in, I'm now staring at my kids' Christmas presents and seriously thinking about returning them. And believe me, no parent should ever be put in that position. This whole nightmare started when I brought my vehicle in expecting basic competence. I trusted their service department. I trusted their diagnosis. I trusted that if I handed over a huge amount of money -- money I worked hard for -- I'd get my car back in working order. Instead, I walked out thousands of dollars lighter, and within days my vehicle was showing the same exact issues. Not improved. Not stabilized. Not "still needs a little more work." The same damn problems. And in some ways, even worse. There is no way to describe the emotional hit of realizing you spent that kind of money for absolutely nothing. You sit in your car, staring at the dashboard, feeling a mix of disbelief and rage, thinking, How is this even possible? How did I just pay all that money for zero results? And then the reality sinks in. Bills don't stop. Life doesn't stop. Responsibilities don't stop. But your bank account? That's a different story. So now, because of this experience -- because of the giant, pointless financial blow that Young Ford Brigham City's service department handed me -- I'm having to decide which Christmas gifts I may have to take back just to recover from the damage. Do you know how humiliating and heartbreaking it is to even consider that? A service department should FIX your vehicle. They should NOT push you into financial hardship. They should NOT leave you with the same problems you came in with. And they definitely should NOT leave you wondering how you're supposed to get through the holidays. What I went through here was a perfect storm of enormous cost, zero effectiveness, and a total lack of accountability. Every time I tried to get clarity, I got vague explanations and shoulder-shrugs. Every time I asked why nothing was fixed, I got more "maybe" and "might be" than actual answers. The confidence disappears the second your money is gone. And honestly? It feels like I paid premium prices for absolutely nothing but stress, disappointment, and financial strain. Bottom line: If you value your sanity, your savings, and your family's holiday season, avoid Young Ford Brigham City's service department. The impact of my experience went far beyond my vehicle -- it hit my home, my finances, and the one time of year that's supposed to bring joy, not stress.

I've purchased several vehicles from the Young Automotive Group over the past decade and I always…read moreservice my vehicles there as well. Each time has been pleasant and I would return for my next car as well.

Scott was fantastic and walked me through my issue with my battery and helped me install the…read morebattery within less than 10 minutes.