So after going back and forth with the service manager and working with him. I wanted to update this review. There have been issues. I won't sugar coat it. Hence the 4 stars as being honest. But resolutions have been made and there is now a level of respect that I can appreciate in a service center. I have still had some work that got messed up or completely missed and I have been still waiting to get everything resolved 100%. However saying that. If I end up keeping my beautiful truck I will come back for my service here because let's be honest. They still do a good job. I appreciate the honesty when we are able to sit down and go over everything and the resolutions also made have been very acceptable. Young is better than a lot of other slimy dealers out there. I have had and hear worse experiences from other big names in the Utah market. Young auto group I believe now is one of the better more trust worthy dealers and service departments around and I know that now more so than ever. As long as we communicate and get through things I believe their work to be good and fair. I will end with I DO recommend this dealer. I DO recommend this service center. I WILL come back in the future. Thank you to everyone there. Especially the service manager. read more

See all

Bought a car from them, told them the only way I'd purchase is if they did a deep inspection on it to make sure it's good, not even 3 weeks later the engine blew and needed an entire engine replacement. I paid $3,000 for a warranty that barely did anything, still had to pay so much out of pocket for the new engine. They offered no help and acted like I wasn't a customer. Also went in for an oil change with them and they gave me a list of maybe 10 urgent things needed done with my car for about $4,000 and then I took it over to VW to have them check told them what happened to be thorough, VW only found one minor thing and showed proof. Would not recommend this service department or sales to anyone. Would recommend going next door to VW as they are much more precise and thorough and honest with you. read more

1 STAR - ABSOLUTELY DISHONEST AND UNPROFESSIONAL This place is a nightmare, and I regret ever bringing my car here. I initially went to this body shop on December 2nd just to get a quote. They took photos of the body damage and then told me I had engine damage that "had to be sent to their mechanic." I was told that was necessary to move forward, so I dropped my car off on December 5th. From that point on, communication was almost nonexistent. They sent me a body estimate and repeatedly told me they were "waiting on the mechanic." My insurance adjuster didn't even inspect the car until December 9th, yet Allstate issued a payment that same day -- a payment I never signed for, never authorized, and never agreed could be cashed. Weeks went by with no updates. On December 15th, they again claimed they were still waiting on their mechanic. Then I heard nothing until December 29th. When I told them I wanted to move my car to another shop due to the ridiculous delays, I was suddenly told I couldn't -- because they had already cashed the insurance check without my authorization. At that point, I didn't know better and felt trapped, so I reluctantly agreed to continue. Big mistake. They didn't submit the mechanic's estimate until January 5th, at which point they conveniently decided the engine issue "wasn't related to the accident" -- despite the fact that my engine had ZERO leaks before the accident. On January 8th, I demanded my check back and told them I would pick up my car on January 12th. I was told it would take two weeks to return the money. It is now January 28th, and I still do not have my check. To make matters worse, I contacted their corporate office and spoke to someone named Chris, who said he would "look into it." Instead of helping, he falsely told the body shop that I approved the repairs -- which I absolutely did NOT. The body shop then texted me claiming I had approved work and needed to bring my car back. That never happened. Let me be very clear: I never signed anything. I never authorized payment. I never approved repairs. This shop cashed a check without consent, stalled for over a month, withheld funds they have no right to, and then tried to cover themselves by falsely claiming I approved work. This is not just incompetence -- this is unethical business behavior. If you value your time, your money, or your vehicle, stay far away from this place. read more

See all

**They'll do and say whatever to get the sale. I don't recommended this dealership. ** Came here because my wife wanted to trade in her convertible since we expanded to a family of 5. The sales rep Kj was very nice and helpful. He catered to our desires and kept a consistent personality through out the whole experience. He didn't pressure us to look at cars or try to buy one out of the range we wanted to be in and worked to provide us options within the budget we had. When we found the car and it came to closing we were introduced to Skyler. He basically sold us the financing. On the front end he was nice but turns out he just lied to us. I don't appreciate dishonest business. When we chose the car of choice there were 3 things wrong with it. Windshield wipers didn't work the usb port or the driver door speaker. They fixed the wipers but wouldn't fix the others. Skyler told us that he won't fix the other two but if you buy the extended warranty it will cover the repair. I said are you sure because it doesn't say it in the pamphlet but he ensured it falls under the electrical part of the warranty and you'll be good. He just asked us to wait a month to file the claim. We waited 2.5 months and got it checked and the warranty says they won't cover it. When I spoke to Skyler he said he'll see what he can do but not right now. It's been 2 weeks no contact from him or any form of communication. When I spoke to him his solution was we can cancel your warranty and you can just pay for the repairs with the warranty refund. I told him that's not the principal. You sold us this with the promise that it would cover it. We trusted your word and you put it on it with strength it would work. We told you we didn't want the car unless this was fixed. You lied to us to get your rep a sale. You sold the warranty and let us know that it will give the car extra coverage and protection in case something else goes wrong. We agreed that was valuable. Now the dealership wants to charge us over $500 to fix these two things and do nothing about it but tell us to cancel our warranty and get the refund to pay for this. If leadership has no integrity when selling the car , just to get a deal could you imagine how they would be when a serious issues arises it? Now our car is having what I assume electrical issues. When driving it freaks out with a bunch of notifications, turns e brake on and blinkers, slows down and won't let us operate it. It's scary because the first time it happened I didn't have a safe space to pull over and turn the car off praying it will work again. Will attach video for reference. Note we drove the car off the lot 3 months ago and no issues. And this started the day after going to their service shop to our promised repairs fixed and nothing happened. Even though the sales guy made our experience pleasant, because of the way leadership handled this experience I won't buy a vehicle from them again because of the lack of integrity and honesty provided. read more

I've been looking for a bmw M5 for a while now. I came across one they were selling. They called me a few times to come in for a test drive. So, I came in. Everything seemed normal. Till towards the end of the test drive the check engine light came on. And a service wrench also came on. So we took it back to the dealership. The manager Brennan, came out and asked if I was ready to sign the paperwork for the car. I told him the check engine light came on. And the service wrench light came on. He literally dismissed me. Telling me there wasn't problem with the vehicle . I should literally just buy a $60k plus car. With a check engine light on. And a service wrench light on. I told him absolutely not. I would not purchase a car with those lights on. He treated me so poorly. He didn't even apologize for anything. I drove from Murray. I work 2 full time jobs. He stormed off. Took offense that I wouldn't buy a car in that situation. And pawned me off on someone else. I'm in the service industry. If I did that to a customer/guest. I wouldn't have a job. That just shows that they don't care about customers. They literally just care about the sale and the commission they receive. If you care about customer service you will find better employees. That actually care about customers not about money! read more

If I could give this place no stars I would. I went in for an oil change and to get my radio checked out in my truck and they said two to three hours. That's fine but then it took all the way till 5:00. They said they thought I was gonna pick it up Tuesday. I use my truck to work so that would not work. Then they lost my keys lost my truck and didn't know how much to charge me for my oil change. they didn't even check my radio out. Horrible service and i would not recommend you go here read more

It has been extremely frustrating dealing with Young Chrysler Jeep Dodge Ram in Layton. We purchased two brand-new 2025 electric vehicles, both with under 5,000 miles, expecting reliability and proper service. Instead, both vehicles have had multiple unresolved issues, requiring repeated visits to the service department with no permanent resolution. Most recently, one vehicle was brought in for a battery malfunction. The technician was unable to properly diagnose or verify the failure and sent us home once the vehicle restarted--despite acknowledging the issue occurred. we were out of commuting vehicle for almost two full weeks. We were told to return if it happened again. It did. The vehicle has now been out of our possession for one full week with the holidays, it is needed. And once again the issue has reoccurred. We are now attempting to obtain a rental vehicle, which should be covered under warranty and insurance, yet no one is taking responsibility. Calls are not being returned, no clear answers are being provided, and no steps toward a solution have been initiated. We are repeatedly told "they don't know" or "they can't help," which is unacceptable. We purchased new vehicles specifically to avoid ongoing mechanical failures and service delays. At this point, the lack of communication, accountability, and action is both disappointing and unacceptable. We need immediate resolution, clear next steps, and proper support--starting with a rental vehicle and a definitive repair plan. Yongyi X read more

I took my car to the shop because it had been making noise in the front for some time. The car was with the mechanic for about three weeks. The first time I got it back, as soon as I left the shop, the noise was still there. I called to inform them and brought the car back for them to address the issue. On the second visit, they told me it was fixed. I asked for the mechanic to do a test drive with me, and during the drive, the noise was still present. At that point, I was concerned because they had already replaced two parts without resolving the issue. I called to express my concern, explaining that despite several diagnostics (which are not cheap compared to what other mechanics charge) and the replacement of two parts, the problem persisted. They told me they would change another part (the bolts) for approximately $700 more on top of the $1,100 I had already paid. After insisting over the phone, they said they would cover the cost of those bolts, and if that didn't fix the problem, they would also help with the cost of the next part they thought should be replaced. This conversation was with their manager, Daren Erwin. I returned to the shop after they replaced the third part, and the problem seemed resolved. However, after some time driving, the noise came back. I went back to let them know, and they told me the next part to replace would cost $2,200. I reminded them that they had said they would help with the cost, but they were reluctant to admit it. After further insistence, Daren confirmed they would help, and I would only have to pay $750. He also said that if that didn't fix the problem, I wouldn't have to pay anything. I asked Daren to put it in writing and sign it, which he did. That seemed fair to me. They said the part would take two weeks to arrive. After two weeks, no one called me with an update, so I called and was told it would take another week. Over a month has passed, and I don't think they intend to call me or fix my car. They have just been replacing parts without really knowing what's wrong and hoping that it resolves the issue, while I continue to pay for parts and services until they finally get the right part. Dont take your car to this dealership read more

Young Chrysler Dodge Jeep Ram Layton - Auto Parts & Supplies Near Me - Layton, Utah

See all

Customers beware. We brought our Jeep Grand Cherokee in on May 17th for a "recall" item.(Mind you, we never had a single issue with our car prior to bringing it in) For the next 6 weeks, each week thereafter, we had to bring the car back because of a new issue. Fixed the issue. New issue. Fixed the issue, new issue. I got the feeling the mechanics created more problems while fixing the original issue - unintentional of course. Young was kind enough to give us a loaner car, (which we paid for several times over) but I would have preferred they fix the problem correctly the first time. From their emotionally void service advisors to their frustratingly slow diagnoses, there are dozens of more qualified auto mechanics in the valley. So... customer beware. And if you still decide to patronize them. Don't say I didn't warn you. Update: 20 minutes after picking up my car, a warning light popped up, "Service Four Wheel Drive System" Seriously??? I'm not kidding folks. The Young Jeep Service Department is unbelievably incompetent. read more

Young Chrysler Dodge Jeep Ram Layton - Yet another service light after an endless frustrating cycle of bringing my car into Young Jeep, sloppy, incompetent mechanics. - Auto Parts & Supplies Near Me - Layton, Utah

Regarding the service center, Started off pleasant but quickly went downhill. Brought our new vehicle in for creaking near the front drivers side and an actuator fix. We made an appointment and at first everyone was nice and friendly. However, the result of the actual mechanical service was disappointing. They kept the car an extra day because they were so busy even though we had a 9:00 a.m APPOINTMENT. No problem as I assumed the actuator part came late or some unprecedented situation. Then they said they found no issues with the creaking and it was just the sliding door creaking... charged us a hefty diagnostic fee and a few days later the creaking issue was still there. We set another appointment after they reached out for a follow up. Their result was no creaking but squeaking so they recommended bushings. Ordered the part and said it would be a week, after a week I had to follow up and see when we could bring the vehicle in I'm guessing someone didn't actually order the part because they said oh, it will be another week. Again we brought it in and they again kept it an extra day that we hadn't planned for. Picking it up the office people were rude and I tried explaining that we had worked out the diagnostic fee with Sam and would basically be credited into our account for future visits like this one. They seemed put out and just stared at me and said the service manager would handle it later. At this point I was done and literally as we pulled out of the lot, CREAAAAAKKK. It's been a month long process at this point and I'm at a loss they don't seem to pay attention to detail, I'm no mechanic but the bushings seemed like a bail out answer and that they didn't want to try to hard to find the deeper issue. read more

If I could give negative stars, it would be negative 1 millon!!!! I bought my jeep from the dealership almost 2 years ago. When I saw it I fell in love. The dealership said that they just got it in that day, and that they needed to do all the things to make sure it was ready for me. That gave me a loaner. THEY KEPT IT FOR 3 MONTHS!!!!!!! They promised to get me a second key, but then they said that I would need to pay for diag because they couldn't program the key. After talking to management, they finally paid for the key as well as fixing my check engine light. A few months later, the check Engine light came on again. I went back to the dealer, and they kept it for a month because they couldn't figure out what was wrong with it. When I asked for a loaner, they stated they don't give out loaners. By week 3, they finally gave me a loaner. After that, I never wanted to take my jeep to the dealer again. (We made sure to get the warranty with it) This time, the warning lights were going off and some things would stay on. This will be the second time it's been in for the same thing. When we brought it in, they said the front axles were leaking, we needed a bearing, and the rear diff needed to be done as well. We gave it to them right before Halloween. THEY STILL HAVE IT! Annnnnnd, they don't have an ETA of when it will be done. Also, no loaners available..... I will be surprised, if I get it back by the new year..... smfh!!!!! If you ask me where to buy a car? I would tell you that you would have better luck and save more money with a freaking Uber! Never trust Young for anything! read more

I bought a brand new Ram TRX in August. At first I was very happy with how the experience went until after the sale. I was promised free fuel for the remainder of the year, it took almost 10 calls, almost three months and me driving the 35 minutes to the dealership to finally get the cards. Then the dealership also sold me an anti theft device that they said was installed on the car and was not so after multiple calls to figure it out I had to take the truck back up to have it installed even though I was told it already had been. So I wasted another two hours driving up and getting it "installed" only to come home and still not have it working. After many called trying to resolve issues I was told by dealership it's out of their hands and to call the company that sold them the device to figure it out. I will not use this dealership again as they are not honest and only out for money. read more

this was the 3 rd car purchased here it will be our last from Young . it took 3 days over 6 hours to get the paperwork signed pre - financed . computer wouldn't load etc etc I. the end nothing was explained financing showed all kinds of charges like the vehicle was 31000 adding 3000 for items already on car not after purchasing . worst service financing dept ever . read more

Terrible service department. Came for an issue with my car. They diagnose the issue and told me the part is on back order for two months. Didn't even provide for a car during that two months time. Once the part came in, the issue was still there and they misdiagnose the car. So they kept the car for another month. When I came pick it up, the issue came back 2 weeks later. I got so fed up and brought it to another place. That place was able to fix the issue within an hour. Worse thing is I had to push them to work on the car, if I was able to talk to them. They shouldn't even be in business. read more

We drove an hour up to Young Chrysler Dodge to buy a new Jeep Grand Cherokee with my spouse. We contacted Drew before we go to the dealership and when we arrived and started the buying process he was awesome! Helped throughout the entire process and to also understand that everyone there is willing to help and take care of our car. Will be coming back up to get services on our car since they cover those the first few times! read more

Young Chrysler Dodge Jeep Ram Layton - Jeep Grand Cherokee - Auto Parts & Supplies Near Me - Layton, Utah

Total bait and switch. Advertised a Ram 2500 at $83k and when I showed up at the dealer with the VIN the salesmen (Andrew) said that truck is actually priced at $95k because of "market differential". They wanted to "negotiate" but I felt yucky at that point and took a shower using steel wool to get the scuz off. I talked to other local dealers who said that the desperate dealers are pulling this trick but the majority of Ram dealers are not charge "market adjustments" read more

Young Chrysler Dodge Jeep Ram Layton - Advertising - Auto Parts & Supplies Near Me - Layton, Utah

A few years back Young was a decent Jeep dealer. Not anymore. I have owned Jeeps now for over thirty years. I am on my seventh Jeep. One Cherokee and six Wranglers. My 2021 JLUR in May and took my Jeep into Young to get it all fixed up. It too them 10 weeks to do almost nothing and send the Jeep back home with me with hidden damage that Schnieder's Auto Body in SLC found later. Communication was terrible to the point where I had to go in person and try to talk with them. To compound the issue my son-in-law who now is driving my 2014 JKUR had another terrible experience during my 10 week ordeal. So when I was asked by the service manager if I had a good experience I said no and can I call you? Crickets.... Stay away. If you need body repair and paint to to Schnieder's in SLC. read more

My Jeep was involved in a crash, i was hit from behide by a drunk driver and had to get my Jeep fixed, the collision fixed everything but they messed up my sensors and breaks and i was told by my insurance to take my Jeep to Jeep lol. So i found this Jeep in Layton and was a little worried about leaving my Jeep since the reviews here are not so great. But as soon as I walked in Jesse asked how i was doing, and if i needed anything. He was awesome and had very good customer service. He asked my concerns and explained what would happen and how things would go. He told me he would have my Jeep for about a week, I said that was fine my insurance got me a rental, he explained that he would call me if he needed anything. I also told him i wanted a oil change, and filter change, and tore rotation, i told him i had my own oil in the truck of the Jeep and he said he would make sure it was handle and everything. I really appreciate Jesse and how Professional and honest and straight forward he was, I'd definitely recommend him to anyone looking to get there Jeep or vehicle serviced. Thank you Jesse. read more

Great experience at this location. Everyone I worked with was very helpful. I will be going back for another purchase next time.

am extremely dissatisfied with the service I received by Young Automotive Group at Young Chrysler Jeep Dodge Ram in Layton Utah. I purchased a Jeep on April 18th for about $110,000 including various upgrades. I bought the Jeep with about 4,800 miles. I was told by the salesman (Tanner) that the Jeep has 2 sets of keys, but the second set was in a dealership in Morgan and would be delivered to me within a week. But then I was told one of the employees had misplaced the other set while the manager was on vacation and then the employee who had the key moved and could not find it. So 4 months later I still only have one key. My service appointment was finally scheduled and I took it to the dealership's service department on June 3rd to get the exterior wrapped, rock shield installed, new rear door hinge, 4 inch lift, 5 new wheels and tires and a dent removed from the door that was made before I purchased it. I received ZERO communication from the service center and every time I called (Tanner), he would not answer or ignore my texts or answer to me days later or that he took the day off or that he would call me later or he would inform me he did not have any information. On July 25 th I called the dealership and I talked to Jerrisan, he answer my phone call and he told me I will tell Tanner to call you, I beg him to don't do that, Tanner doesn't want to talk to me or ignores me and he told me that he will take care of that because was unacceptable. He texted me and said you can come for your jeep. I finally received my Jeep back on July 25th after 8 weeks in service. I paid $2,000 monthly for my car payment while it was unavailable to me while being repaired at your location, that they noticed a few things that were wrong with the Jeep Jerrisan and Tanner called their manager Alex to come and help us to take note of all the items that were not complete. The dent in the door is still there, under the wrap. The wrap has multiple areas that are not done well. I did not receive my original wheels and tires back from service and also Alex apologized for the horrible service. I started driving my jeep on the way home and immediately noticed that the Jeep now has 7730 miles on it, which is 2,500 more than when I took it to the service center, also the speedomitter was not adjusted for the new wheel size, as soon as I notice I called Jerrisan and he asked me for a picture and I sent it to him and he told me that they will call me back and get this fix, 2 days later Jerrisan called me and said Service is going to call you about this issue and they never did. We got home and we noticed that now The backup camera does not work and the backup warning sensors are not calibrated at all. I have tried to work with the service and sales team to resolve these issues and I get stonewalled. I am beyond upset at the complete disregard for my time and my property by this dealership. read more

came in to look at cars. the sales rep lied and lied. first said the car we were looking at wasn't listed on the website, then checked the website for the price, and told us a price that was higher than it's listing. he took my keys with him to the back. I went back there to get them and overheard him talking trash about me to his co workers. he walked out and treated me like a friend until I called him out on his behavior and he got red on the face, quiet and just left. read more

worst dealership ever!i have purchased many new trucks from this organization. Won t ever ever buy another vehicle from them again and also have many good friends currently employed there. They fraudulent signed paperwork to sell more accessories after deal was closed and service dept is a joke. Do not do it or you will regret it. just contacted new dealership to service truck and my current service freei! That is how bad it is!! read more

Initially, I was going to post a negative review in the hope of dissuading potential customers from having to interact with this dealership. After looking at the other reviews it became clear mine would just get lost amongst all the other one-star reviews. Apparently, I'm not the first person they've been shady with. So, I'll give them a one-star rating and let the court of public opinion decide. Bonus entertainment: If you search the internet carefully you can find the text messages and a recording of the phone call with the manager where he hangs up on me... Here's how it went down. TLDR version: drive North one hour to Logan if you want a Jeep. First, the good: called the dealership and talked with Zach Thomas. Fantastic dude. If, for some reason, you do business here, talk to him! He found the vehicle I located on their website. I explained to him the deal I was looking for and that I lived around 500 miles away. He worked with his manager (not sure which one at this point in the process) and we got the deal penciled out. I provided him all of my information to work out the financing and we agreed to meet halfway the next day. My wife was excited as the new vehicle was going to be hers. This was around noon. The not so good: After not hearing anything for a couple of hours Zach explains that he's busy but is working on the paperwork. Perfect! While this is going on my wife has cleaned and detailed her old vehicle. She even took all of her stuff out so we wouldn't have to transfer it all the next day. She is beyond excited at this point. We've been looking for a new vehicle for her for a while. The bad: It's getting late- like 7pm. I still haven't got the details on the financing and no word from anyone about finalizing the deal. Zach tells me the manager is super busy and I'm third in line. I'm starting to think that they don't want to honor the deal. Another hour goes by. Nothing. After 8pm I get a notification that my credit has been pulled. A couple of minutes later Zach calls me and puts me on speaker phone with the sales manager, Jason Shipley. Jason proceeds to tell me that the finance terms are not what they should be because, in part, there weren't a lot of lenders financing vehicles that late at night. I explained to him that the finance terms were an important part of the deal and that they had previously agreed to those terms when I sent them all my information. I tell him that I'm frustrated that they are just now putting the deal together and that I am thinking they don't want to honor the deal they made. Had they done it earlier in the day we could have easily got the financing done. He tells me that he's sorry and that they dropped the ball but says that I have two options: I can either do the deal at the higher rate and eat the difference or we can call the deal off. I explain that I don't think I should have to pay more because of their mistakes and that, had I known they were going to put me in this position, I would have just bought the vehicle from their competitor. He tells me that he would prefer I buy the vehicle from their competitor. He provides no solution and again tells me that I can either take the new deal or leave it. I begin to explain to him that it is almost 9pm and he's forcing me to either disappoint my wife or take a loss (versus the other deal I had penciled out with his competition and the fact that I now have five hard credit pulls on my file and no new vehicle) just to do business with them. He interrupts me and says that he's no longer interested in doing the deal and hangs up on me. So, there it is. Rather than conclusory remarks about the business or their practices I've provided the facts for you to decide on your own. As an aside, I've never understood why some people think that car dealerships are scummy. It's always just been business for me. After interacting with Jason Shipley and watching my wife (crying) put all of her things back in her car I understand now. read more

Since the service department has weeded out the careless and rude service team. They have established Jessi who is the new assistant manager. He is an amazing employee and asset for the service department. The new manager lance is also one of the very best. I will always take my truck here fir the servicing. Nanette and Ron sold me my truck a d they fabulous and compassionate sales reps. I would highly recommend Layton hills dodge to anyone who wants a great truck and excellent service. read more

The service department was awesome! They had me in and out in less than an hour. All of the staff was friendly!

I will never come to this dealership. Worst customer service and communication with them. Since i didn't give them a good rating because sales person didn't know anything about new jeep, they didnt wanted to fix exterior paint chip and other issues. They schedule appt to pick up my spare keys and it's been hours waiting. I do not recommend this place. I'll be going to larry h miller for serive on my jeep. read more

i purchased a 2020 jeep compass from this dealership, spent the time doing the paperwork and everything needed, had a wonderful salesman and even met the owner, who was kind and spent time talking to me. however the manager had asked me to email him pay stubs, which i had sent to the email address provided by him. he called me a week later saying "if she doesn't want to do it we can go pick that fu$&ing car back up" and then proceeded to have a conversation with me as if i hadn't heard this. After the conversation he had discovered i did in fact send the pay stubs a week prior and told me to have a good day. I was extremely upset about the situation and contacted the owner who was extremely apologetic and offered a free oil change and interior and exterior detail. this is what i got. read more

Young Chrysler Dodge Jeep Ram Layton - interior detail - Auto Parts & Supplies Near Me - Layton, Utah

See all

Car problems aren't fun. I found my self in need of a car repair and towed my Jeep to this service center. The mechanics were friendly and got my car in really quick considering I didn't have an appointment. The price was reasonable but above all the service was excellent. I'm hopeful I don't have to come back for more repairs any time soon but at least these guys made the experience pleasant. read more

I honestly hate working with car dealerships and Sara changed that for me. I will come to them again because of her.

This service department is terrible. They are crooks, completely dishonest and should never be used. Its $188 just to hook up to their scanner, on a part I came in telling was the problem. They wouldn't just give me the part price but had to diagnose by hooking up to scanner. Then insisted they'd done an hours work. Youve all been warned, don't make my mistake!! I hope that $188 was worth it, you've made enemies. read more

They totally ripped off my mother in law on her trade, then we canceled a bunch of "add ons" ans still have yet to get the refunds back. She bought her Compass back in December 2022 and here it is June 2023 and we're still trying to get her money refunded to her loan with the credit union. Skyler in finance got the $1,400 refunded to her in April but she's still owed another $1,100. I was also promised another $2,000 that the manager said he would give her to make us feel a little better about the con job they performed on my mother in law, only to have them go back ob it because they said that was only if I didn't give them negative reviews. Oh really? I don't think so. They should've given her $10,000 back and I still would've told others about this experience. read more

We had our 2019 Dodge Ram in for it's maintenance contract annual service today. We explained when making the appointment that this was purchase contract covered service and did the same when dropping the truck off. This annual service was part of an extended warranty. They gave the impression that we were in the system and covered. When complete they charged us the full price. Turns out they don't stand behind Dodge extended service warranties. This dealership took advantage of us! Specifically, they took advantage of my wife and we will not forget! Take your business elsewhere. read more

Our car got total in Kansas and Cormick rocked and got us in another vehicle with no is issues! Highly recommend!! They were great to work with and Cormick was great to work with and really helped us feel like he understood our situation. read more

My husband and I bought our first brand new car last week and we were very impressed by the service and friendliness of the staff. Our salesman Andrew was super personable and easy to talk to or ask questions to. Would recommend read more

I was shopping for a Jeep Grand Cherokee. I built the vehicle on the Jeep website and every dealer in the state must have called and emailed. These were the only guys that gave me everything I needed over the phone. Nobody else would assist me in such a way. It is why I drove 45 minutes to pick the vehicle from them. I am positive someone else closer could have matched the deal but they respected my time which is worth more. I don't have time for the games and these guys got it. Especially right now during covid who wants to go out to every dealer? I'll be back when my other lease is up. They won me over just being transparent. Why can't it just be this way everywhere? read more

We went in because of an advertised "final price" of $38000.00 on a new vehicle. When we got there they said you have to read the disclaimers and the price would would be $42,500 plus all other fees. We went somewhere else and purchased the exact same vehicle, same model, same package for $36500 out the door. read more

I had an extremely disappointing experience with the supposed service manager Austin. He was not knowledgeable at all regarding ANY questions about my Jeep. He was indifferent and seemed as if he had much better things to do and on one call he "accidentally" hung up on me! FYI... I had to call back because he didn't bother. I finally spoke with a service rep that answered all of my questions by the name of Jake. he was extremely helpful which is the only reason o am only giving this 1 star. It's reflective of the "manager" or whatever Austin's position is but it shouldn't be in management! read more

I hate Yelp. I hate Glassdoor. Why.....? The entire concept is skewed. Most reviews are written by someone who has a bad experience. People don't take time to write a review when a product or service was great. When was the last time you wrote a positive review? Today is the day for me. Over the weekend, I purchased a new Ram 1500 from Cutrubus Motors in Layton, Utah. From start to finish, my experience was amazing. I had been in touch with two other well-known dealerships and had a horrible experience. Everything from lack of follow-up to cheesy sales and negotiating tactics. I called Kord Cutrubus, the General Manager of Cutrubus motors (start at the top right), explained the experience I had with other dealerships and the type of vehicle I was looking for. Kord introduced me to Justin Smith, the Ram store manager, and told me I would be in good hands. He was absolutely correct. Justin and his staff, Nannette Retzko were wonderful! Straight forward, upfront and easy to work with. I got the vehicle I was looking for at a great price with no car salesman BS!! Can't recommend them highly enough! Thanks Kord, Justin and Nanette! read more

Chaunie Pion was my service advisor today she was awesome. She was very helpful and got me the help I needed. She made me feel very comfortable and was checking up often to see if I needed anything and giving me the status of the vehicle. We need more service advisors just like her I give her a 10 out of 10 read more

I just purchased a fantastic used Jeep Renegade Sport... of course it is green... from the dealership. Andrew was fantastic and so easy to work with as we went through the process. read more