Needed to replace my front headlight after it went out. I went in, gave them the make, model, and year of my car, and they quickly found the right part. I asked for help installing it, and not only did the staff member assist me--he also walked me through the process so I'd know how to do it next time. Great service and super friendly. read more

Needed new wipers for the Honda van, so came here. Actually went to Ashburn location but they were short staffed and no one to install wipers. Leesburg has Chris, guy is fantastic. Helped me find the correct wipers and then went out into the cold and installed them for me. Great store, good selection and prices + they have Chris ! read more

This place has good deals but a bad service can take me out of businesses. I order simple oil to do my oil change and every question I asked this sales representative was giving me such a bad attitude I can tell how angry he was getting for no reason. In fact, his manager was so nice "Chris" that he did everything it took for me to stay and buy at the store instead of somewhere else. I think if someone does not have the ability to answer questions and support the costumer it should be at the counter of a store. My opinion. read more

Very kind people. Willing to help out. Erik came to help with an issue and was very patient.

I usually go to AutoZone down the street because the service is better. I walk in guy has a nonchalant, non helpful tone, he tells me (not walk me to the part) and then tells me I'm looking at all we got. im telling I can't find it. meanwhile he's spinning the rack that has different stuff. I told him the clips are on the rack to the right and he throw his hands up and walks away. same thing earlier on the phone lady answers and says "omgggg" all annooyed and puts my on hold before I even come in or anything. On top of that thy didn't have the clip I needed and did let give options to help out. this place sucks. I will say they have 3 employees that have consistemelt helped me and have been kind. but the rest are either as*holes or smartas*s. read more

Advance is a solid local auto parts store. It's a great way to save a few dollars on easy auto maintenance like air filters, cabin filters, etc. The staff is very friendly and helpful. I really like the fact that you can call in an order and pick it up. I am a regular... read more

We went there as I needed to replace the insert for my back wind shield wioer and a new wind shield scraper for my wife's car. The front desk associate helped me find the insert and also came out to help me install it since I couldn't do it myself. Can it get any better? read more

Needed new wiper blades and I had gotten some that said was the right ones from Wal Mart but they didn't work. I walked into Advanced Auto Parts this evening in Leesburg and they were excellent with the customer service. He asked me what I was looking for and when I told him he took a minute to look it up - helped me pick and then installed them for me! Excellent customer service with a smile. That doesn't happen a lot lately. They made my night. read more

I went in to buy Low Beam headlight bulbs H3 9006 and there was none on the sales floor so I asked one of the employees if they had any but he told me H4 9006 would fit. I went by his word, bought the bulbs that cost me $61 and they didn't fit into my car's headlight. I went to return them and he said I wouldn't be able to because the package was opened. He did not let us know about the return policy but how else was I supposed to take the bulb out of the package to see if they fit my headlight? That's on him for giving me the wrong ones saying they would fit. I went to Autozone across the street, bought the correct ones and their employee said I SHOULD be able to return them to Advanced Auto Part knowing that the guy gave me the wrong size. It's very disappointing. read more

Advance Auto Parts - Low beam bulbs - Auto Parts & Supplies Near Me - Leesburg, Virginia

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Needed oil but didn't know what kind. Employee was knowledgeable and helpful. Store was clean and prices seemed fair. I've been other times for windshield wipers (which they actually put on for me) and windshield wiper fluid and hot same level of service. read more

Kenny and Mike are amazing! Great professionalism, service and knowledge. Highly recommend the Leesburg store.

I took my car to auto zone today bc I had to get a couple different lights replaced and they were wonderful! They had all of the lights i needed in stock and went outside and replaced all of them for me! I was so thankful! They saved me quite a bit of money in having to go to the shop! read more

Went over to get parts, only one cashier handling customers. Long line had wait 30 minutes plus to pay. Never going back here. If you're in hurry stay away from here. Else it's fine. read more

Went in today to order some towels, because no shop carries them. The guy told me he could no order anything to that shop, which makes no sense. The website and the woman I talked to on the phone said I could. Then he tried to sell me a drying towel they had there and I said no I needed that brand because it's higher quality. Then he kept trying to sell me glass cleaning towels, after I told him I didn't need glass cleaning towels. He kept pushing those towels saying but the price, then I had explain to him the gsm of glass towels won't dry a car they will scratch it. He then gave smart ass comments to his co-workers saying stuff like "he knows, he details cars." I guess he is just mad because he works some dead end job while I have my own company and make $500-1000 a week for 12-20 hours of work. Side note, Zach (or Zack) is a fantastic employee! He has given me a lot of help and we have had some good conversations! Unfortunately Auto Zone is across the street, it's bigger, cleaner, and everyone is friendly so I won't be returning. Yes it's much bigger and cleaner, at advanced auto parts it's all crammed together so it's hard to find anything or move around, it's all gross inside and not neat, and not the mention the floor isn't even close to level. Save yourself the trouble and just go to Auto Zone! May pay a dollar or two more here and there but it's worth it, at least in Leesburg. P.s. I have gone into this and other advanced auto parts stores before and they have ordered products to their store for me. read more

Very helpful service and advice. Helped us troubleshoot how to remove a broken license plate bolt. Really like the people here

Location is small and limited in selection. Apart from that, customer service is weak compared to other Advance auto parts I've been to. Better off shopping on Amazon or even ECS. read more

I ordered my brakes and oil online for a curbside pick up to the wrong store which happened to be closed. The employee helped me to make sure to fix it. I had to cancel first order, then place an order. Problem fixed quick and they always go above and beyond helping customers. read more

Mike is great! Another store made a mistake and even though he didn't have to, mike made it right. Lesson learned not to stray from the local Leesburg Advance Auto Parts. Thanks again, Mike. read more

Advance Auto Parts saved my day today! I woke up with a dead battery and unable to even pop the hood! My mother and I went here to purchase jumper cables and the gentleman (can't remember his name, unfortunately) sold us the cables and gave us fantastic advice to pop the hood! It worked!! We were able to jump the car and bring it back to them for a free battery test and installation. Johnathan did the installation and gave me a great expert opinion on another issue I was having with my car. In less than an hour my day went from hopeless to a complete success! The service here can not be beat! Car problems are the worst, and they went above and beyond for me! The best part was they did it all with a smile! I will definitely be coming back here for all my car needs in the future! Thanks guys! read more

I've only had to go there twice to get stuff for my MINI. Last week, I had a brake light go out & stopped in for a replacement. The guys were soooo helpful and replaced the bulb for me. The first time I stopped by was to try and loosen the license plate holder from the rear. We weren't successful that time, but the young man gave it 110% his all to pry that thing off. I ended up going to the dealership instead. I love their care and willingness to help this little old lady who loves her MINI Cooper. read more

I've been to so many advance auto part stores throughout VA and other states. Most of the time the staff is not very friendly and they are lost most of the time. This place in Leesburg is the BEST! I stopped by to purchase a control arm for my vehicle at around 630pm on September 6th. The two guys working there were very friendly and they knew what they were doing. I am very pleased with this location. I will be coming here from now on. read more

Came here after lowes didn't have the parts for my license plate and Howard took his time to help me even helped install it for me!!!! Top notch service and extremely impressed!!!! read more

AVOID AT ALL COSTS: Where do I start. I came to advanced auto parts to order a replacement mirror for my vehicle which was broken while the vehicle was parked in a business parking lot. The sales person stated he did not have the replacement mirror in stock but would order it and it would arrive on September 13. On September 13, my wife went stopped by with the receipt in order to pick up the replacement mirror. The sale person stated that the mirror had already been picked up. My wife informed the sales person that I was out of the country on a trip and no one had come to pick up the replacement mirror. After some searching it was later found in the back. My wife then asked the sale person if someone could install it for her. The sales person's response was "why can't your husband do it?". My wife informed the sales person that I was out of the country (in Iraq on a TDY) and she would appreciate any assistance they could provide installing the mirror. The sales person contacted someone in the back and a gentleman agreed to install the mirror. After going out to the car, my wife discovered that the wrong item had been ordered. Of course the sales person blamed me for giving the wrong information even after i gave them the make, model, year, type of vehicle, and even walked them outside to show them the vehicle. My wife asked for a refund on the mirror replacement and was told they would only refund the cost minus shipping even though it was advanced auto parts fault the wrong part was ordered. I will never use this place again and will inform everyone I know to avoid as well. Poor customer service and rude employees. read more

I stopped in this morning to buy a new car battery. With the "free battery test" I was told it wasn't my battery and it was something what car related. Thanks to that useless person,I ended up at a dealer hoping my warranty would cover the problem. Turns out, it was the battery. The $150 fix is now costing over $300. I won't be back. read more

Today my car died on me. I called my insurance company, lady on the phone was very helpful. Tow Truck came out to assist me made great time. I called Advance Auto and told them I was on my way to them. The gentleman who came out to my vehicle was very knowledgable & immediately tested my battery, the reading was low so he proceeded to take care of the problem . I'm so pleased everything went smoothly considering the extreme temperatures today! Thanks So Much for all your help! read more

Car had been sitting for 6 months. Had it jumped and started with no problem until I shut it off. Made it over here to auto zone and they were great. Brought out some equipment and tested the battery and alternator. Both read good. I just need to drive a bit more to fully charge the battery that's at 89%. Very impressed with the speedy service and it didn't cost anything! read more

After a SALES AGENT looked up the headlight bulbs i needed for my car, I realized the base was wrong after I got home and had already opened the package. Since i had used rubber gloves as recommended, I knew the bulbs would be fine. When i went to return them, the manager told me of a new policy that prohibits them from exchanging the bulbs since the package was opened. When I told him that was new to me as I've been buying headlight bulbs / car supplies here for years, he told me it was a new policy. When I mentioned the fact that there were no signs indicating this policy and that the sales agent who looked up the bulb type for me, never mentioned the new policy, he pointed me to a large yellow sign filled with small print that allegedly mentioned the new policy along with a ton of other stuff. Yeah, I didn't see a need to spend 20 minutes reading a sign in the middle of the store when all i needed were headlight bulbs which I've bought many times here before. Who reads those signs anyway. Well, the sales agent never bothered to tell me that either! Now I'm stuck with $45 Headlight bulbs i can't use. Being stuck with useless light bulbs and a manager who blamed me, I will NEVER buy from this store again. read more

I was blown away by their customer service. My battery completely died in the below freezing temperatures, and AAA could not jump my car. My ONLY option was to have AAA tow me to Advance and have the battery replaced. As my car was being loaded up, I knew we would not make it to Advance before they closed so I called ahead. I bought the battery over the phone, paid for it, and let them know we were on the way and we would get there minutes after they closed. When we pulled up, two employees (Kenny and Jonathan) were waiting with the battery (in the FREEZING cold). They installed it in my car, made sure my car started appropriately and it did not seem to be a burden to them at all. Again, freezing temperatures and when they were supposed to be going home - I will ALWAYS go back to this location. They saved the day! read more

My first experience with Advance Auto was approximately 3 years ago in Leesburg and I have been going there ever since. The staff that I've dealt with there have always made a great effort to get me what I'm looking for and to explain any questions regarding how to install a part, etc. At time the wait can be somewhat longish to check out but I would still highly recommend them. read more

My passenger side front window got stuck rolled down on my Focus. I was desperate to get it back up as it was supposed to rain. I went in to ask to borrow some tools if they had some laying around so I could fix it. The store manager, Charlie, lent me his personal tools. Charlie and Mike were absolutely wonderful assisting me with this issue, finding what I needed and will absolutely do the rest of my auto care shopping at this location. read more

Will never step foot in ths store again. On numerous occassions I was given the wrong part and had to run back to the store for the right part. No apologies, Employees are not well trained, they have no background in mechanics. Young and rude - dressed very poorly - This store needs an overhaul in what true customer service is. read more

Terrible returning experience. After installing a failed alternator, I returned to the store and purchased another alternator, of the same type. Again, soon after installation, it failed. I returned to the store, hoping to simply get a money return for my purchase. The manager, who was working the counter at the time, told me that he could not give me a monetary return, only an exchange for another one of their alternators. The alternators were all previous failures, why would I want to try another? Instead, all I ended up with was an unpleasant conversation with the manager, no money back, and being stuck with a broken alternator. Horrible customer service, never returning. read more