The battery to my boat bilge pump went dead recently as it wasn't properly solar charging. I took…read moreit in to Advanced auto parts and diagnosed it and charged it up for with completely free of charge! It's so nice to have that service offered and it definitely has earned my business for future auto-related purchases or battery needs. The guys working at the store seemed to be seniors in highschool or college age, and although young lads, they were professional and excluded great customer service. Props to them for working hard and making me feel welcome into the store the moment I walked in.

My husband and I were on our way to a quick getaway when we realized our van's alternator was…read moregoing. One of the employees working on 5/31 was absolutely amazing and went above and beyond to help us. He charged our vehicle and even helped push it when it wouldn't go in reverse. Thanks to his kindness and quick help, we were able to get to the nearest repair shop and continue on our way. We are so grateful for the outstanding customer service!

Best experience, highly recommend. I had a tire sensor…read moreproblem, that no other place could resolve. Came to this mavis and they knew actually what had to be done.

Terrible experience never in my life..the keep removing my review..but I'm still here.. went there…read moreon the 23rd of this month..a total hurricane mounted tires incorrect.exploded a tire I need for my other vehicle..they do not understand a tire with an arrow means tire has to turn that specific way.....had to have everything redone.....

All warranty was honored and repairs carried out. I am…read moreimpressed with the service. Thank you.

Let me be clear: the only reason this place gets 2 stars instead of 1 is because of Julian, who in…read moremy opinion is a good salesperson who did his best to help us. We came in seriously interested in purchasing one of the newer AMG models, but were told we could not test drive any of their AMGs due to concerns about depreciation from added mileage. That's frankly absurd in my opinion - this is a dealership selling high-performance vehicles, not a museum. I might understand that logic for something like a Ferrari or Rolls-Royce, but a Mercedes? You've got to be kidding me. We made it clear that we would not purchase any vehicle without test driving it. Their response was that a test drive would only be allowed if we first sat down to discuss pricing. When I asked how that would somehow prevent "depreciation", especially if we weren't even planning to buy that specific AMG anyway, they couldn't provide a coherent answer. It came across as a weak excuse to control the sales process rather than a legitimate policy. For comparison, the Mercedes dealership in Bayside, Queens had no issue allowing AMG test drives, so this is clearly not a brand-wide policy, but rather a specific policy of this location. We then asked to speak with a manager to better understand the reasoning. The manager literally came out but chose to ignore us after standing behind us for a few minutes. To me, this level of disregard for serious potential buyers is completely unacceptable. If this is how they treat customers before a sale, I can only imagine what happens afterward. I would strongly recommend taking your business elsewhere if you're looking for a professional, transparent, and respectful car-buying experience.

Wasn't expecting to need a tow but when I did and the state trooper called a tow for me the driver…read morewas nice, explained the facts that insurance should pay, when they didn't( I no longer use that insurance. I paid out of pocket for the tow. But as a body shop and not only fixed my car they where informative and prompt on repairs and my truck looked show room condition upon receiving it..

Thank you Sean for all your help always helpful and nice. I needed help getting my car out of my…read moredriveway and I really appreciate the help

Just beware this is full service. I thought I'd be able to browse like every other part store but…read moreyou tell them what you need and they bring it out

Bad work, poor customer service, lack of responsibility and just poor workmanship in general. I…read morepaid $1,000 to have my bumpers sprayed with black bed liner on my Ford Raptor and an electric air horn put in. Within a day, the horn was stuck on. I brought it back the next day and was told it was bad relays and they were replaced. A week later, the horns completely fell out. I brought the truck back again and they better attached a new set of horns. Then, almost a year and a half later, I get a flat tire. I insert my key into the rear bumper access to get the spare tire but the key won't turn. I get under the truck and take a look under the bumper and Valley Van sprayed over the lock mechanism for the spare tire access. I added a picture of the underside of the bumper where you can see the black bedliner material covering the locking mechanism. They didn't remove the lock mechanism before they sprayed the bumper. Now, because of their poor workmanship, I was stranded with no means to get my spare tire out and had to get the truck towed. It gets worse. I called and emailed Valley Van. I get a call from Carlos telling me to come the next day, early morning. I'm there at 8AM and the person working there doesn't know anything about what Carlos told me to do. He said Carlos is not in that day. I told him that Carlos told me to come in so why wouldn't he be here or tell someone I'm bringing in my truck? I then tell him the story about how my locking mechanism was oversprayed on the bumper and it left me stranded. This guy doesn't want to take responsibility whatsoever and tries to convince me that my truck has an electronic access to the spare tire. I tell him that it does not and that I have a picture of the oversprayed locking mechanism and, he can go under the car to see it himself. He's full of excuses, still telling me it wasn't them and even went to the point of taking about how he hates spraying bumpers and that they lose money doing this and they get complaints. He then complains about how the bumper might have to be removed and how it's extra work, etc. He then tells me that they don't have room to hold the truck and nobody is there to work on it. I then tell him that Carlos told me to come that day and it would get fixed. He continues to complain and then I tell him that I was stranded because of this and you don't see me complaining. I just want it fixed. He then sarcastically tells me that I just have bad luck and I respond that I don't have bad luck, I chose a bad place to work on my truck, which was Valley Van. Later that day, he calls me to come pick up the truck. I return and see the truck in front of the shop and I look under the bumper and see where they carved the bed lining material out of the locking mechanism from the bumper. I go inside and now there's another man there who tells me that it wasn't their fault that the locking mechanism was stuck and that someone else did it. I tell him that there was bed liner oversprayed from what Valley Van did and nobody else sprayed bedliner on it. I offered to show him the picture and he doesn't want to see it. He then shows me a piece of masking tape they removed from the truck and says that is what was covering the locking mechanism and that it's epoxy and says it the mixing kind. That's not true. It wasn't epoxy, it's masking tape. Anyone can tell it was tape and not epoxy. What happened is that Valley Van covered the lock with masking tape on the inside and they sprayed over the bumper. Then they failed to remove the tape and the liner dried and that is why the locking mechanism was stuck. It was total negligence and poor work on their part. I wasn't looking for anything besides for them to fix their screw up but all I got was a lack of accountability, blame, gaslighting, poor customer service, shoddy workmanship, being lied to and just an overall terrible experience. If you love your vehicle, this is a place I would definitely avoid. They have a nice show room but don't be fooled. Their work is shoddy and they will lie to your face to avoid any sort of accountability. As you can see, a very simple job turned into 3 times I had to return to get the work redone and I received poor customer service every time. Spend your hard-earned money elsewhere. Also, after a year, the bumpers that they painted are starting to peel. They didn't even prep the bumpers, they just sprayed them and that's why it's peeling now. I can see the old paint as the liner peels away. Avoid Valley Van, it's just bad work and shoddy craftsmanship all around.

Amazing business providing a helpful staff, with great pricing and inventory. Superior than so many…read morebusinesses within this space.