Amazing service .And technical advice .Will help you fix your car and find a mechanic to helpread more

Let me tell you about David Jung (salesman) and Jason. These guys are awesome. They made getting a…read morenew car lease easy and honestly, their customer service is top notch. After my experience with Autoworld Kia, I'll always be a Kia customer (of course until these two gentlemen leave and no, I'm not sorry). I've been through different car dealerships, looking for a new car for my mother to lease. Unfortunately, I've dealt with racism and rude staff from different dealerships. As for David, he really went out of his way to help my mom. I'm someone who is more than willing to travel across the country for the right dealership. Fortunately for us, our toxic search was over. From the BEGINNING and ALL THE WAY TO THE END of the deal, David was there and worked patiently with my mother to set her up so she can take her new car home. I haven't seen customer service from a car dealership like that in the state of New York. Maybe...ever? Thanks, Autoworld Kia for delivering the best car shopping experience for us! Not only is my mother happy, I am ever so grateful!

What a mess of a sales department. I was given a price that the sales person said he checked with…read morehis supervisor. Well that was a lie, when I went in to buy the car it was a different number. I got the bait and switch, I should have known because I kept asking for final numbers and they said they would email or text, and then nothing. Horrible treatment by William Hrubec, since he just flat out lied to me and tried to then say it was a miscommunication. What a bad attempt at gas lighting. Don't trust them

This location is unique in that it's open 24/7. However, even in the middle of the night there can…read morebe a line. Their registers stop working around midnight for up to an hour, so the only way to pay when this happens is to use their self checkout. For such a large place, there is always a shortage of staff. Look at the picture: this is common no matter what time of day or night you come.

I won't even sit here and try to explain my situation. I've been going to AutoZone for years and I…read morealways have an issue with this location. Don't expect Amanda to kindly help you understand anything. She'll hit you with passive aggressive comments and make you feel stupid for not understanding what she's not explaining. I have to explain it to myself 3 times as a question to her to finally get her to say "yes, someone messed it up at that point and I apologize for the inconvenience." These workers have zero etiquette and would rather argue and make you feel bad than to help you understand. Thank God they opened up an advanced auto nearby.

Avoid at all costs, incorrect products listing and rude argumentative employees. I always choose…read moreadvanced.

Worst place ever! I came here on a Sunday night and I know they might have been dead but no excuse…read moreto be unprofessional. One girl was on her cell phone talking to someone when I walked in. The other one was texting and was sitting on the counter. Thats so professional. Then when she got off the counter, she wasn't even professional at all. She had a very bad attitude like she did not want to be there. Worst auto zone ever and horrible staff!

Shame on you. Shame. We went in today to buy a halogen headlight for my car. Simple enough. When we…read moregot home and tried on the new headlight it didn't work. We tried again and nothing. Went back to the store and the rude employee said it was not their problem. As per the receipt returns are allowed as long as you have the receipt. We had the receipt ( and the box and the light) but the employee stated that since we took the light out of the box no returns/ exchanges are allowed. It's ridiculous!!! No where on the receipt does it state that! So you're telling me that we were supposed to keep the headlight in the box forever?!? Never open it, never try it, just keep it on a book shelf or something?!? Ridiculous of course we had to remove it from the box my car needs a new headlight!!! We tried it and it didn't work, but these people seemed not to care at all. Horrible customer service. Of course we were told the manager wasn't there. The light cost $11.99. At least it's cheap. But imagine if you go into this place and make a big purchase only for it not to work and the employees refuse to return/ exchange it because you took it out of the box... ridiculous. It clearly states on their receipt that returns are allowed with receipt, but they are not as per the employee so that makes them LIARS. Never going to that horrible place again. You've been warned.

Bought a 2005 Dodge Stratus from them 2014. Overall the car is still running and reliable. However,…read morethey lied to me about the water pump and the timing belt being "brand new". The car had 102k miles on it when I bought it. I had to buy new tires ($600), replaced the water pump and timing belt after 3 months of having it ($800), and there was a crack in the windshield the day I bought the car which I didn't see until I got home. The first couple days I had the car I had to keep jumping the battery. They replaced it. When I went to pick it up, the car was dead. They sent it back to the shop where their mechanic couldn't figure out what was draining my battery when they put a new battery in and the alternator was good. After the third time the car was sent back to the shop, they still couldn't figure it out, so I asked them to take it to my usual mechanic and they gave me a hard time about it. Per lemon law, the car had the same issue 3x in the first 30 days of ownership. I told them I have to return the car if it can't be fixed. They agreed to cover the costs of my mechanic figuring out and fixing the problem. He was able to solve and fix the problem, and I haven't had any battery issues with it since. 5 Star Auto handled the costs and made the frustrating experience easier. The one thing I felt was they were charging me too much above retail value. I have to say to this day I still feel like I should have paid less (at least by $800 for the water pump and timing belt), but it's been a few years of this car being very reliable since having those parts replaced. I've only had to do regular maintenance on the car (oil changes, brakes, etc...). I walked in there with one thing in mind, a car that gets me from point A to point B, and this car does exactly that. The beginning was rocky, and the transaction just never felt right, but I got a very reliable car out of it.

Think of it this way, this put no prices up online and just hit you with it when you're in the…read moredealership. Prices are far too high and falsely advertised. I really hope no one is dumb enough to make a deal with this dealership. They are just horrible

Great automotive Tech's! Pete and Tom own the place and with their mechanics they really do an…read moreAWESOME job in taking care of your vehicle. I have had my yearly safety/emissions inspection, brake work, alternator changes, tune ups, oil and filter changes and all 4 tires replaced, balanced and installed here. I have been going here for more than 5 years and have been satisfied with the work and the price. They guarantee the work and you get your car back the time they promised. They recently computerized there e-mailing notification system. So now you will be notified of any pending work that may be due. They never give you a "6 for a 9" and you drive away knowing the job was done right! These guy's are the best!

We have been going to this shop for over 20 years. Pete and crew are terrific. They will take their…read moretime explaining exactly what needs to be fixed on your vehicle. Since I have limited auto repair knowledge they are very good at explaining in layman's term how a repair was made. They usually save the old parts to show you what needed to be replaced and why. Pricing is similar to other shops but they don't do more than what is required. My kids now go here so we now have 4 cars being serviced. They will also take care of the small things like checking air in your tires and fixing flats usually for no charge if its a quick fix. It's a busy shop so sometimes it takes awhile for major work to get done but I usually get the car back in one day if I bring it in early morning.