I took my MKZ into this dealership's service center over 3 weeks ago and almost a month later and…read moreover 1000 dollars paid the car still WILL NOT START! They put my car on their Computer system TWICE! They charged me Twice for that too! Both times they came back with different issues! Can someone explain to me why they, if the system couldn't find the issue the first time, would put it back on the same system again? Could it be that 200+ charge they add to my bill? It's not doing ME any good but it sure does help them pay for that shiny new building! The car sits in the parking lot for days, When I call they put me on hold for 20 minutes then hang up on me, when they say they will call back they NEVER DO! I GAVE THIS DEALERSHIP ONE STAR BECAUSE I HAD TO! If I could I would have rated this service center as sub par. I'll tell you what...........they saw this woman coming.

Took my car for tire replacements on my "New-to-me" Lincoln MKC and the service was excellent! Nick…read morewalked me through what was done, and even when I experienced smaller issues before pulling (Like a screw being loose under the lift gate trim), Nick took back and fixed with no worries! Very pleased with the service department and had zero thoughts of the "Dealership screws you maintenance and small repairs" stigma that surrounds all dealerships. Definitely not true for this one!

Went to several auto parts stores looking for a part for my Acura ... stopped at Fisher Auto Parts…read moreand initially George was very helpful ... they did not have the part and so I got some other needed items .... I was having trouble putting a wiper blade on and asked for help ..there was 1 other person in the store .. he did help but not before he rolled his eyes and made me feel like a real idiot ... it turned out the clamp that was included and I was trying to determine where it belonged I did not need after all ... it was just an extra part .... thinking I will not be returning to Fisher Auto Parts

From the owner: Click Business Name for More Information…read more At Fisher Auto Parts, we understand the importance of providing professional technicians with the best products available. Fisher Auto Parts has catered to both the installer and do-it-yourself customer since 1929. Both market segments need a high-quality and affordable solution to their auto part needs. By far, surpassing customers' expectations, we have rapidly grown into the dominant regional provider of high-quality name brand auto parts in 15 states. We are very much a technology, services, and marketing oriented supplier of auto parts to a wide variety of customers, but particularly to the highly-trained and competent professional installer. Why do these technicians choose Fisher Auto Parts over the many competitors? The easy answer is that our parts professionals are more qualified, have better tools and programs, and have earned the trust of installers over the years. As the founding member of Federated Auto Parts, we have partnered with nearly 100 other corporations to form a program distribution group with over 3800 locations nationwide. An even greater number of Federated Car Care members are joining us in promoting "the best quality at very competitive prices." We invite you to rely on the expert advice of the highly-trained professional installers at your local Federated Car Care shop! We sell the best-made products that you can buy as good as OEM or better.

I stored my Small Rv here The Owner was very nice. I even decided to get a hitch for my car It was…read moregood price for labor and Hitch. Would advise this for anyome who needs hitches with light hook up and side rails or acessaries mounted in or on truck and there local for added convience! Good honest work. I trust them and that says a lot.Traveled world and Ex military lady.Buying local and this helps economy in Saint Mary's!

I was stranded in the parking lot with an alternator problem, and they were kind enough to let me…read morestay until I could get the correct parts. Anything I needed in the store they helped me find or look up somewhere else close by that had it. They did their very best to help me.. Heather went above and beyond trying to help me. She's an awesome employee there no doubt! Thanks Heather and AAP!

If I could give a 0 I would. Store worker wouldn't come 50'…read moreacross parking lot to test my battery (2 flyers saying they do battery testing) and other girl wouldn't loan me an 8 and 10mm wrench so I could loosen the battery terminal myself - 'free loaner tools' anyone?! These folks are the worst! Voting with my feet (cause my car won't run) but don't want anyone else to come across the disappointment I did! - Kelly Tin

I called spoke to salesman name Mat told him my girlfriend was coming there to look at used cars…read morecould he assist her and if she sees anything that I will be there Saturday with her told me he could she got there he put her off someone else that was either sick or having allergies sneezing in his hands !!!! Not happy

I took my car in for an oil change, waited 3 hours, given no updates. Later got my oil change…read moresomewhere else only to find out they overfilled my oil by two quarts! The worst ever never going back to Toyota of Southern Maryland.

Went there yesterday to pick up an order I placed online. My stuff was on the counter waiting for…read moreme, and had no issue picking it up. I walked around the store for maybe 3 minutes and was asked twice if I needed any help, which was very refreshing in today's world when most people can barely peal their faces off their phones. I had the guy (wish I would have gotten his name) help me with a few things and he was more than willing. Highly recommended them. Keep up the great customer service guys.

Our first time going to this auto zone and two employees were extremely helpful. One of their names…read morewere Luke B they provided above and beyond service.

I don't know who I talked to on the phone but he was a dick. He quoted me 95 dollars an hour and…read moretold me that was cheap, and basically lectured me on how if I go to a dealer they'd charge 130 and blah blah. So right after that I call butler tire service and they charge 70!!! CROOKS

Took 2016 Toyota Sienna to Toyota of Southern MD for trailer hitch install which Toyota sources out…read moreto Trick Trucks. Discovered Trick Truck did a half ass job. Instead of modifying the under body panel with a few cutouts as SHOULD have been done, they simply left it off. Took it back to Toyota of Southern MD when we noticed it missing and they called Trick Trucks who (thankfully) still had the panel. I went to pick up the panel and asked them why they left it off and they really had no answer. Never will have anything done by them again.