Set appointment in early December to have my truck repaired on January 14, 2019. Kept getting…read moreexcuses about problems he might encounter and I eliminated things that concerned him(5th wheel hitch in bed, camera feed). Called Mr. Oliver on Thursday, 1/3/19, left message, no return call as requested. Went to business on 1/7/19 at 1:00pm to give him a check. He began by saying he was going to call me. Said he was having employee problems and wasn't going to be able to repair my truck as scheduled. I asked when he thought he could get to it but he suggested a couple of places that might be able to do it. I persisted as to when he might be able to get me in and he said maybe the middle of February. I said I could wait because I wanted his shop to do the work. He kept saying to take it another shop because things were unsettled there. I asked if he was going out of business and he said no. He again suggested a shop saying he knew the owner. I had gone there originally before going to Coach Craft and was told they were only taking jobs from four specific insurance companies. This job was not insured by one of them. I explained this to him and asked if he would call ahead to try and help me get an appoint for the repair. He refused. I again asked if he would agree to repair my vehicle, without committing to a specific date, if they couldn't. He now said that it would be the middle of March or later if he were to be able to do the repairs and would not discuss any possible date. He made another excuse of a personal nature and got angry because I told him I'm not understanding why he won't commit to repairing my vehicle and that there has to be something else going on that I am unaware of. No parts were ordered. Nothing was done other than to waste more than a month of my time and driving to his shop three times(approximately 120 miles total). If he didn't want the job then why take it? He is a terrible businessman and a rude individual. Ridiculous experience.

Honest, quality work, and fair price. Joe and his staff gave me a realistic and fair estimate,…read moreworked with the OEM to get a good price on genuine parts, and provided high quality bodywork and paint. No gimmicks, excellent work, and delivered fairly quickly. I would HIGHLY recommend Coach Craft for any auto body work in southern Maryland.

Been going to this store for a decade and change. Wouldn't recommend any other auto parts stores in…read morethe area. Whenever I go to AutoZone or Advanced, I end up returning the wrong parts they hand out and going to Napa. You need something, give them a call and talk to Ed.

Wednesday afternoon I was getting loaded in the loader man damaged my tarping system. I called Tim…read moreCullins... "Tim my tarp is broken how soon can you get to it?" He said bring it in right away and I'll have my guys get right to it. I showed up on Thursday morning to their shop in Clements Maryland the guys rolled up the door to the shop back to man and three men immediately went to work on my truck. It was absolutely amazing they had good attitudes, the place was set up ready to rock 'n roll and they started to work immediately. if you need a Tarp installed , repaired or a bedlinner in your trailer this is the place to go! Fantastic pricing , Quality work, great service!! In this you're not going to believe but it's true, they said thank you for your business! And gave me a smile?? Can you believe that? That there still companies out there that appreciate when the customers spending money at their place of business. So refreshing I would highly recommend them to anyone.

I took my MKZ into this dealership's service center over 3 weeks ago and almost a month later and…read moreover 1000 dollars paid the car still WILL NOT START! They put my car on their Computer system TWICE! They charged me Twice for that too! Both times they came back with different issues! Can someone explain to me why they, if the system couldn't find the issue the first time, would put it back on the same system again? Could it be that 200+ charge they add to my bill? It's not doing ME any good but it sure does help them pay for that shiny new building! The car sits in the parking lot for days, When I call they put me on hold for 20 minutes then hang up on me, when they say they will call back they NEVER DO! I GAVE THIS DEALERSHIP ONE STAR BECAUSE I HAD TO! If I could I would have rated this service center as sub par. I'll tell you what...........they saw this woman coming.

Took my car for tire replacements on my "New-to-me" Lincoln MKC and the service was excellent! Nick…read morewalked me through what was done, and even when I experienced smaller issues before pulling (Like a screw being loose under the lift gate trim), Nick took back and fixed with no worries! Very pleased with the service department and had zero thoughts of the "Dealership screws you maintenance and small repairs" stigma that surrounds all dealerships. Definitely not true for this one!

Kerry is always helpful and friendly. He has taken good care of my cars for several yesrs.read more

I took my 2015 van to BSC because I hear a terrible grinding noise from the back end. I had…read morepreviously taken it to a dealer in FXBG to get looked at. Mr. Geddes listened to my complaints and had one of his mechanics take it for a test drive. In a matter of minutes, he diagnosed the problem AND fixed it. AMAZING! I was so grateful for this honest help that this is where I will take my car from now on.

I had the good fortune to be assigned tow driver Delonte Morsell. My mini van wouldn't start and…read morewas parked between two rather large trees with a vehicle parked behind it on a very small driveway! He did an amazing job of getting my van out and on his truck! He was professional,patient and very polite! Thank you so much! I would give this man a raise!

I called roadside assistance through AAA to have my daughter's car towed from my home. Because my…read moreAAA hadn't kicked in to it's premier status yet, my daughter called using her own membership. They want me to pay a credit card service fee. That's the business fee for using electronic payment methods. Why transfer your fee to the customer to do business?! Needless to say, the same towing provider was dispatched for the second call. Upon arriving they followed the protocol to verify the person. I called my daughter to have her show her ID. Southern Maryland refused to tow the car. No reason provided. It was her car needing the tow, I could have provided the registration in addition to the driver physically seeing my daughter and her ID via Facetime. It's sad when customer service goes out the window because people want to play God. Maybe DOT needs to be contacted

I now have 2 cars that I keep maintained at Hill's. The newer one, a hybrid, is now doing amazing…read morebecause of the service we get there. I just got my spark plugs replaced and now the engine is so smooth, it's like butter. I love how it sounds. Of course, it's a Toyota and has over 100,000 miles on it, so it is just getting broken in! Hill's is taken really good care of my vehicles since it has opened in 1998. I will stay with them for the foreseeable future.

Excellent service. Quick turnaround. Reasonable price!!! A small town shop that puts customers…read morefirst.

I needed the valve cover replaced on my 2015 BMW. Matt was professional, transparent, honest…read more&​knowledgeable​. The work was excellent, the quality and value of the services are unmatched in Southern Maryland. I have finally found a ​great mechani​c. Thank you to everyone at Guy Motors. You guys rock!!

Last week, I found myself in a bit of a pickle when my car key broke. Bummer! It's been my one and…read moreonly key for almost 10 years and I've always prided myself on never losing my keys. That day taught me a valuable lesson: ALWAYS HAVE A SPARE KEY! Paul and William assisted me with getting a new transponder key cut in no time flat. More importantly, I was charged well over half the price that the dealership quoted. What a relief! __ IG: @f.hux Keep reading... https://linktr.ee/f.hux #foodieHUX #yelpelite #yelpeatsdc #yelpdc