They had what I was looking for, were friendly and very professional…read more Look forward to doing business again

Lily G was so nice! Great customer service, very friendly and knowledgeable :))))))))read more

Attention Larry and Everett: I had what I consider one of…read morethe worst customer service experiences I've ever had with Premier Car Care at 1171 Niagara Falls Blvd. I called simply to ask for a price on a brake job because I was looking for a new mechanic. The woman who answered the phone, who I later learned was Roxanne, refused to provide even a general price range. She told me they don't give prices over the phone and that I would have to make an appointment. When I politely asked for her name, she hung up on me. I called back and left a message explaining what had happened and asking to speak with Larry or Everett. Instead, Roxanne called me back. Rather than listening to my concerns, I felt she talked over me, raised her voice, and insisted she had not been rude. I repeatedly asked her to stop yelling at me. During this call, another business owner named John was listening on the line and heard the entire conversation. I called a third time and finally spoke with Everett. He told me Roxanne was his wife. Instead of listening to my concerns as a customer, I felt he immediately defended her and showed no interest in resolving the situation or apologizing for the way I had been treated. I own four vehicles and was looking for a shop to perform brakes, a four-wheel alignment, and a coolant flush--well over $1,000 worth of work. Because of the way I was treated, they lost not only this job but my future business as well. Good customer service starts with treating people respectfully. Based on my experience, I cannot recommend Premier Car Care. I will gladly take my business to a company that values its customers and treats them with courtesy. PS I would've never written this review if Everett didn't dismiss me and said he stuck up for his wife who's bat shit crazy ruining his business.. all ever had to do was apologize and I would've never written this, but he didn't.

I neighbor recommended Everett. I needed brakes and rotator now be going there for all my needs …read more Reasonable pricing. Really nice person.

Dave took my car in after I got stranded in Lockport due to my trust in a backyard mechanic. After…read moreBMW dealership told me there was a 2 week waiting list to be seen, Dave told me to have the car towed to his shop and he would do his best to get me back on the road. I had to extend my trip but Dave was very accomodating. He showed me every piece he took apart and explained everything. His price was fair and his work was excellent. I am home, happy and safe...confident that my car is properly repaired. THANK YOU.

8/4/21 I took my vehicle to Mongielo's auto repair in Lockport . I met with owner Dave and told…read morehim i needed front brakes and rotors for my Dodge Caravan. He gave me a price and i left my vehicle there and returned home. I received a phone call shortly after being home that my vehicle was finished and ready for pick up! Mongielo's had the best prices believed me i checked around, was fast, and very professional as was the mechanic who worked my vehicle. I found the shop for mechanics for all my family auto needs and tires. thanks tony

I have been going to Rusiniak's for years. they only charge what definitely needs to be done. Give…read morerecommendations for future to make sure all is safe . Definitely would recommend them.

They have great customer service and free coffee, pop, a beautiful saltwater fish tank. This has…read morebeen my place to get my car serviced. I don't have to wait all day for them to service me, and they explain everything to me, so I do think I'm getting great service, and the price is comparable to other places

I can't possibly put into words how great this shop is. They are honest and reliable. They really…read moretake that extra step to make sure the job is done right and affordable. I send everyone that I can here for repairs. They have a way of explaining and showing their work that really makes you feel at ease.

As a strong suggestion to all, i would not use this shop for any and all motor work! I trusted this…read moreshop with my truck and it came back worse then when i brought it in. Now they want me to pay for damages caused in there shop after already giving them $2500 more then what the repairs cost at any other shop! This shop screwed me over good! I brought the truck in for a lifter and camshaft fix, and came out with a leak in the exhaust manifold, one that was not there when I brought it in. My truck has always sounded great and even when I brought it in, it sounded the same way. Now I have to drive around with a loud noise coming from the engine that was never there before. Instead of the company doing the right thing and just fixing what they broke, they handed me a $220 bill to fix it instead. I got nothing but excuses from them of why it's not there fault as if I'm some idiot who doesn't know anything about vehicles. To conclude, I actually didn't wanna do a review, and waited, in hopes they'd call to make things right.

Coppin's was able to fit me in during a crunch and did a great job helping me out - much…read moreappreciated!

Dropped off our car this morning for an inspection. Also ended up getting an oil change since we…read morewere due. The service is phenomenal. They make you feel like family. 100% will use them for all of our auto needs. Great value for what you get as well.

Scam artists. Quoted me $6000 for repairs, brought it to my regular mechanic and was quoted $2500…read moreto fix all the same issues. Also, got tires replaced by them and one of tires was losing air down to 24 PSI within the same week of getting them done. Never getting my money again I can guarantee that. They also put in the wrong type of battery for my car and it was dead within 6 months.

EDIT!!: The business changed the address for my review. My review IS NOT FOR 1050 Main Street!! My…read morereview is for 1030 Cleveland Drive!! At 1030 Cleveland Drive, you will find a gas station that is still clearly marked Cleve-Hill, but perhaps it is not affiliated with Cleve-Hill anymore?? I am going to create a new review for that address, with a generic gas station name. Below is my review for THE CLEVELAND DRIVE address!! I know nothing about 1050 Main Street, which absorbed my review for 1030 Cleveland Drive for some reason. *** This used to be a full-service auto repair and tire shop. It is not anymore, as those services have moved down the road to Cleve-Hill's new location on Wehrle and Beach. But this location still remains open, just as a gas station with a very small and limited convenient store. The real draw here are the gas prices. Cleve-Hill's gas prices at this station are usually always a little, to a good amount lower than anywhere else around. This morning I paid $4.19 a gallon, where most places are still over $4.30. There are about eight pumps here, in a no-frills rocky lot. It is generally easy in-and-out, being at the light on the corner of Cleveland and Beach. I'm not totally sure if this is still owned by Cleve-Hill or not. It is not on their website, but the name on the sign hasn't changed since they moved their repair shop down the road. So still look for the Cleve-Hill sign if you are coming here to top off or fill up. If you are in the area and need gas, you'll probably save yourself a few bucks, or at least some change if you get it here at Cleve-Hill gas station.

this company did a great job installing a brand new plow on my vehicle. Everybody is respectful and…read morecourteous, and I will continue to go there for years to come. Ron

I highly recommend Casullo's for upholstery. Over the past 10 years they reupholstered parts of…read moreour exam chairs at our office. Such high quality work and they are so quick! Dave is such a pro!