NAPA Auto Parts

I have a 2017 Toyota Sienna and I was told last time my van was getting serviced I was going to…read moreneed rear brakes soon. So I go out and buy the pads and rotors and called pep boys(place I usually go to) and asked "how much with my parts will it cost"? His exact words were "around $700ish" My jaw bout hit the floor. So I start checking around for prices and came across Brake Check 716. Andrew was very professional and he came the same day for the repairs!.This is the best part it only cost $170 He's definitely got my business that's for sure!

From the owner: Brake Check 716 is about bringing the savings back to the customer. I've been in the auto repair…read morebusiness for over 20 yrs and I've seen it all from behind the counter and wrenching in the bays. And what I've seen would amaze you and nobody should have to put up with that! I know for a fact they charge customers 300% above cost for parts!! Along with the extremely high hourly rate they charge that most shops run with only 1 good mechanic while the rest they pick anyone that can fill out an app to do the work. That's why I started Brake Check 716 there's no more waiting all day for your car just to be over charged at the end. You are getting an ASE Certified Mechanic so your not meeting someone new like going to the chain repair shops. We also come to you because we care about your time. The best part is you can save up to 80% on your repairs.

NAPA Auto Parts

4.3

(4 reviews)

I stopped in to buy windshield wipers for my car and not only did they have all three in stock, but…read moreJosh put them on for me and tutored me on how it was done, which was different for each blade... great customer service provided by JOSH!!! Great value provided by NAPA on Elmwood Avenue

I'm very disappointed my 2.5 yr old truck battery from Napa is now dead,,and worker won't give me a…read morediscount on a new one,it was stamped 4/21 with a 2yr warranty.

Forest Automotive

4.8

(43 reviews)

I can't recommend this place enough. The most laid back, helpful, and honest mechanics you'll find.read more

I have been going to Forest automotive for about four years now, and I have nothing but positive…read morethings to say. They are incredibly honest, diligent and communicative. Highly recommend!

NAPA Auto Parts

Great convenient location and inventory for being a satellite store. The staff is beyond helpful…read moreand knowledgeable. I had the pleasure of working with the store Manager Bill and I must say that he is the most professional person I've dealt with in a while. He was able to help me find the parts I needed to get my classic car back on the road.

new manager really on top of whats what…read more been ordering online forever, occasionaly the system screws up and then notifies me hourly that theyre working on my order - usually on items that are clearly in stock but for whatever reason the system loses track. go into the store and with discounts saved more on my order than i would have using my high volume commercial account. really appreciate that and will continue to use Napa as long as pricing is good!

Guan's Auto Service

3.7

(26 reviews)

I took my car to Guans for the first time today, despite having lived in the neighbourhood for…read moreclose to 15 years. I'm WILDLY impressed. Took my car in for an oil change, winter tire swap, and a look at my squeaky brakes. It was done--including the brakes, which needed replacing--in four hours, was incredibly reasonable in terms of cost, and whichever of Derek's guys was working on my car popped out my dented bumper to be nice (at no charge). No upselling, no unnecessary work, and everyone is super nice. I've found my new mechanic!

Be aware of main guy ( Dereck). When doing business with him , first ask for total cost or make…read moresure to call around few auto shops to compare prices . I came in to change a tire and oil change (synthetic ). All together he was charging $150 Other auto shops usually charge $100. He will avoid to talk about total cost until the job is done . Make sure to get the price before anything gets done and make sure you are aware of this price when paying .

NAPA Auto Parts

They always have what I need and I appreciate it when I walk in with the "can I help you find…read moresomething ". Well lit and well stocked with prices better than the competition. Nice app as well where you can order items and pay at the store! I like that.

Northtown Toyota

2.4

(100 reviews)

Just worked with Navid to get into a new car, I told him what I wanted and he got me into it in a…read moremonth. A car thats wait eveyrone else said was 2-3 months he got me into early and i see that as very good customer service, once I came in for my paper work and talk numbers, he was very reasonable and didn't add on any bs. Highly recommend going to Navid!

Do not go there for service! I repeat DO NOT! I was lied to. I went in for a seperate issue. The…read moreservice guy asked me if I wanted a tire rotation. Not needing one. I rotate them every oil change religiously. So, I asked if it was free. I was told yes. I said sure go ahead. When I went to pick it up. I was charged $138.00 for a tire rotation. When I argued about it they denied telling me it was free. Why would I pay for something I was getting done in a another month anyway? There was a customer next to me when I dropped my truck off that morning. He was saying the same thing. they gave him a price. When he picked it up. He was upcharged big . The service guy was saying that was the quote. long story short. The service department practices are questionable at best. Don't trust them! Anything for a buck.

NAPA Auto Parts

4.3

(3 reviews)

I tend to forget about Napa, not sure if it's because there's so many AutoZones and Advance auto…read moreparts stores around me. Well, it very could be the reason...But I am not going to forget anymore. Napa is a great store, besides auto parts. They carry parts and tools for marine, and farm equipment. Napa's inventory rivals the dealers when it comes to supplies and prices. The service is so much better, than the two other businesses I mentioned. They even offer curbside pickup, and online pickup is normally ready within 30 minutes. I will make it a point, to shop here more often.

We have older vehicles, and regularly do some repairs ourselves. (By "ourselves", I mean my handy…read moredad does some repairs for us.) There is a more convenient AutoZone location near our home, but we gave up on them after several chances, and several fails of them selling us the wrong part. Which brings me to Napa. For anyone who does their own car repair, you probably already know that Napa parts are typically more expensive than places like AutoZone. But you're paying for the expertise of Napa salespeople, who have not steered us wrong with incorrect parts. This particular Napa store is hooked to one of their larger distribution centers in the area. So if you need a car part or tool, there is a good chance they'll have it at this store, or in the attached warehouse. The last time I was in, everyone was masked (during pandemic times), and aisles and floors were clearly marked to keep patrons safely distanced. When we have an auto parts need, it may save us a few bucks to go to a cheaper vendor, but avoiding the hassle of wrong parts and returns makes it worth it to pay the price at reliable Napa.

Mac's Antique Auto Parts

1.7

(56 reviews)

They have no problem taking your order and your money and ordering the wrong part. I ordered seat…read morecovers for Torino, they took three months to get. When I finally got the order, it was wrong. They told me oh well I guess I missed it by one number when I ordered it. All I needed was the backseat to be changed from a formal roof car to a convertible. The backseats are different. They told me that I had to send the whole set back. The problem was the two front bucket seats had already been upholstered. I asked if I could send just the Backseat back since it was the wrong one. They said the only way they could do an exchange was for me to un-upholster my front seats. and send everything back. Absolutely ridiculous. This once was a good company. They've gotten too big and they just don't care anymore.

I called to ask if they had parts in stock which they said they did. I placed my order and included…read morea Rush charge as I wanted to work on the car that weekend. I received less than half my order. They now tell me the remaining items are on back order and I will not receive them for seven or eight months. They supposedly had an alternate part but I would need to cancel my order and order the other part again, and of coarse pay for shipping again. Definitely not the same company I used to be now that Eichlers purchase them. I will be working with Snyders from here on out.

Transit Road Car Wash & Express Lube

3.2

(24 reviews)

I trust them a lot more than the other quick oil change places in the area. I feel like they are…read morefast, I never have any issues, are reasonably priced for what they are, and have never had any issues. I don't know that I would get much done outside of an oil change or inspection, but every time they have done something for me, it's been fine. I don't think I have ever been here longer than 15-20 minute, but I am often out in about 10. I would recommend.

I went to lube express for the first and last time today, the man at the counter ( and I use the…read moreterm lightly) was very rude acting as if I was a dumb didn't have an answer as to how long it would be , I told him he didn't need to be a _ _ _ _ about it he followed me out and said to take my car elsewhere and I said I already was , very rude and unprofessional, I will not return!!!!!

Zimmie's Tire & Auto

4.4

(15 reviews)

Zimmie's is the best. I always look forward to going there because they are honest and give it to…read moreyou straight. The work is done quickly and it is done right. Can't say enough about this shop.

Went in with a problem they claimed to have fixed. Came out with the same problem. $ not returned…read more Rather than apologizing and doing a redo, every sentence was interrupted. Called several times to have problem solved -- calls not returned.

Best Buy Auto Sales

I purchased an automobile at Best Buy Auto Sales and am very pleased. I looked over the lot at…read moreleast three times. I kept going back to the same car and finally took it for a ride. He prepped the car and I picked it up within two days. This was a year ago. Still pleased.

Adams Towing

I've been a customer of Adams Towing for years! I highly recommend him. He's honest and hardworking…read moreand his employees are too. His prices are reasonable and service is quick and thorough. He cares about his customers too!

I had a deer demolish my front end of my Ford Focus, bent hood,smashed front,busted out…read moreheadlight.front grill ..then a few days later I slid on black ice and bent my rim all up on my front tire. My cars older, limited budget..so. I was stressing not knowing who to even call that wouldn't take advantage of me not knowing much on cars. Our Lockport Facebook site pointed me to Adams Towing,on South Niagara. ,Lockport. They did such a great job . I didn't expect my car to look so good,they fixed it all at a VERY reasonable price!! I recommend Adams to anyone needing work on their car . I'm more than happy with them!

Buffalo Junk Cars

I called them this morning about picking up a hunk of junk that my fiancé bought…read more The guy was very pleasant on the phone. He asked for details about the truck & he said he'd give me $200 for the truck. He said it would be between 10:30-11am. I went to my mom's & waited for his call. I met him down the street , he came, removed the plates in 20 seconds, took the title, gave me my $200, yes I say MY $200 and I came back to my mom's. He was very quick, and it was a lot smoother of a transaction than I thought it would be. Ty guys !!

From the owner: We Buy Junk Cars for More; Payment On The Spot, Best Customer Service In Town…read more We are looking for junk cars of all kinds. Any vehicle with a dead engine, bad tranny or old battery is worth good money. All trucks, cars, vans and suvs running or not are paid on the spot. Junkers and clunkers of all shapes and sizes are wanted in this market. Vehicles that are still running may bring a little more money especially newer models. Large trucks, small trucks, 4 cylinder cars, 6 cylinder cars, 8 cylinder cars, Huge vans, minivans, conversion vans, suvs , 4x4, 2 wheel drive, rwd, fwd. All vehicles are paid on the spot. Always a free tow. Let us help you remove that unwanted car and make some cash in the process. Feel great about auto recycling!

NAPA Auto Parts - autopartssupplies - Updated August 2026

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Advance Auto Parts

3.2

(6 reviews)

I placed an order online for some gas line antifreeze. It…read moresaid that orders will usually be ready within 30 minutes. I didn't get a chance to go that night so I went the next day. I picked up my order and then had an additional question for the employee there about a snowblower, and he helped out a lot. He went into great detail to try to help me and our situation here with a snowblower that suddenly just stopped working. He told me what to look for and let me know that they have parts and things that we need there for it. Gas line antifreeze was reasonably priced. And the gentleman was very helpful. The store was spacious and clean, and not all cluttered up.

Do NOT come here unless you want to be treated like a thief for trying to return something with a…read morereceipt. I purchased a 5 piece bolt extractor set (DieHard), came in with my receipt. The general manager claimed there was pieces missing from the set, this is because there's extra housing for other sizes that didn't come with my 5 piece set. The package clearly says 5 piece set and both the GM and floor manager claimed it was a 10 piece set. Instead of checking the shelf, the back of the package, or even her computer, she proceeded to accuse me of stealing the and call the police on me. Corporate was certainly called and we're resolving this issue but I will never return to a business that treats their customers this way!

AutoZone

I stopped in a couple of months ago to ask a question about why my car was stalling at stop light…read moreor quick turns he asked a few questions then recommended an additive to be added to my gas line, not the most expensive but it did the trick. Also today I stopped in to get a new wiper blade he asked a few questions and once again he made a recommendation, not the most expensive product. He then asked if I would like him to put it on the car. He did it in 1 minute, it would have taken me 20 minutes to figure it out. Highly recommend this store on Niagara Falls blvd next to Rite Aid.

just had to get some lightbulbs for my car but wasn't sure which were going out because they were…read moreall blinking -- long story short micheal rich is the man. he was able to help me out, change my bulbs, was super courteous and easy to talk to. thanks!!

LKQ Corp

3.0

I had to get a dash cluster for my Saturn Outlook, very cheap compared to others and everyone was…read morevery helpful. I'll shop again if I need to.

Bought a used transmission from them ,and had taken out the Warranty. Car would not even drive out…read morethe door! Called back Lou, Called Warranty department, said pull transmission out. Pulled transmission out to discover they had pulled pump rod out, reinstalled with new pump rod paid by me. 10.5 hours later transmission works, Called Lou back, would not pay anything. Even though we had extra Warranty that we paid for and car would not go out the door without fixing there mistake. !!!!!!!!!!!!!!!!!!!BEWARE OF THIS COMPANY AND IT'S WARRANTIES!!!!!!!!!!!!!!!!!!!!!!

Buffalo Auto Wrecking, Inc

4.7

(3 reviews)

The crew made me feel welcome and the service was great. All…read moreparts were as promised. Highly recommend the business. Ps drove from Canada for these parts.

Been Dealing with Tony at BAW for over 20 years…read more They generally never have the parts i need, but when they do hes always given me the best prices, and stands behind them.. Id imagine he wont be around much longer, but while hes here i love stopping down and grabbing parts for customers cars and odds n ends for my projects..

Basil Resale Center Sherdian

3.5

(4 reviews)

Austin helped us get out of our 2014 Honda civic into a 2019 Honda accord we love it so much. Thank…read moreyou Austin!!! Will definitely be coming back next year to get a second vehicle.

Buyers be aware. They will mess up your credit with hard enquires, get you approved and deny you…read morethe loan because they don't want to pay the dealer fees. Bad company to PURCHACE from! Go to West Herr instead!

O'Reilly Auto Parts

Very good customer service very knowledgeable and helpful this is for the Lockport locationread more

O'Reilly Auto Parts

I live in Canada...could not find a pair of front calipers for a 91 Nissan 240sx in Canada. Nobody…read morestocks them. I called Oreillys, spoke with Ken and he assured me he would get them in. Called on a Friday, parts were in on the following Monday. Drove down and picked them up. Great service. Will be going through their parts list in the future should I need another obscure item for the car

Buffalo Junk Cars