This particular O'Reilly's has always had great people, but Noah is a cut above the rest…read more Knowledgeable, fast with wise counsel he really makes the experience unforgettable. This sounds a bit over the top for an auto parts store, but good help is hard to find and he's excellent help, so it's worth the call-out! Also, O'Reilly's now stock's factory oil drain plug crush washers, saving a whole other trip, time and stealership prices!

We needed a new battery on our road trip. This was the closest location to where we were staying…read moreand I gave them a call. Butch answered the phone and he could not have been more helpful. He double checked and they did have a battery that would work for our 2018 jeep JL. I ask if they would be able to help install and he said maybe depended on how busy they were. Butch added that Arriving after 9:30 when a few more employees were working would increase our chances. We arrived about 9:45 and in less then 15 minutes we were done. Thank you Butch for your help without your guidance it would have been a struggle. When my husband tried to tip him ... Butch graciously declined with the boss is buying lunch today.

The check engine light came on while being serviced for an oil change and tire rotation. The…read moretechnician made a note the engine light was on when they got my car. This is not accurate or right. The light came on while being serviced. The person at the counter interrupted me while I was explaining the situation letting me know they do not take care of engine lights. The team lead let me know they can't do anything.

Constantly closed for no reason. Got turned away for a simple oil change at 2pm because they were…read more"about to close". Terrible service all around.

Pump's card readers not working! Pain in the rear. Attendant said no fix till Monday!read more

Most of the time 1/4 of the pumps, or card readers are broke. But you also have to watch out you…read moredon't get stuck waiting for this car to move. It's the employees that is working here. Maybe she could park at a broken pump instead of the few working ones.

Con artist at cool rides! Bought a truck from here. Had it…read morefor a week and the engine blew up. I was lied too about the condition of the engine when I asked about some noise coming from the turbo. Now I know I should have taken it to a shop before buying. Needless to say con rides didn't help at all and when told Keith about this problem, Keith the owner told me "that's why I put the extended warranty on your policy" BTW it was no help and didn't cover it blaming it on cool rides, which is Crap place to buy a car or truck. 13k having a new engine put in the truck. Bought the junk truck from cool rides for 16k and 13k on new engine 29k for a used truck. Thanks allot cool rides or should I say "Con Rides" because they'll con you right out of your money. Never again.

Great place, my family and I have been coming for years. We have personally bought 5 vehicles from…read morethem. Great prices and great people. We always come to them first.

I recently had a great experience with Discount Tire and wanted to recognize the outstanding…read moreservice I received. I called my son Michael W. Who works at Discount Tires and they went above and beyond to help me. They allow Michael take a long break and drive from Monument to Colorado Springs to change my tire, then drove my VW Atlas back to the shop to make sure everything was properly replaced and taken care of. Not only was the service fast and professional, but the team also helped me get a great set of tires at a very reasonable price. Even as his parent, I was genuinely impressed by Michael's work ethic, professionalism, and willingness to help. Discount Tire made a stressful situation much easier, and I truly appreciate the excellent customer service.

Went in for a good sale on a specific tire. The sale was over. An associate named Ryan came out to…read moremy truck when I was leaving and gave me an incredible deal on a similar tire. In and out very quickly Thanks Ryan

i've always been treated with the upmost respect at all Les Schwab locations. I've never been to…read morethe specific one however I was helped by Stephen as well as leslie I believe were their names. My car unexpectedly had two flat tires from some nails and I immediately had AAA tow them my car. They got it ready and fixed in a very short amount of time and told me they truly believed you shouldn't be charged for a flat tire or a rotation. I've never had a bad experience, but on all the stress I had today the last thing I needed was about my car while at work I was able to pick it up with no problems and was completely taken care of this is a wonderful location thank you to all the workers

I picked up a nail in my tire-of course I noticed it and the flat on a Saturday morning. I called…read moreLes Schwab and asked if they had time to fix it and they said yes, bring it right in. The repair was done within an hour and to my surprise; when I asked how much, they said it was free. You don't hear the word free very often so for their kindness, they will get my business moving forward. Thank you Brian, Leslie and everyone there!

Asked them to repair my 2017 Pacifica. The part they changed had nothing to do with the fault code…read moreand didn't fix it. I ended up repairing it myself. It needed a new camshaft and rockers arms on one cylinder head. Runs great now. No fault codes. They refused to partially refund the repair they did nothing. Variable valve lift and variable valve timing (cam phaser) are completely unrelated mechanical systems. It never had a cam phase fault, but that's the part they replaced. They lost a customer for life.

Overpriced and Off-Base at Brakes Plus -- Monument Auto Clinic Saved the Day…read more I took my vehicle to Brakes Plus for a rear brake evaluation and was quoted a sky-high price for repairs that didn't add up. The diagnosis felt rushed and exaggerated, and the cost? Let's just say it was closer to a luxury dinner than a brake job. Thankfully, I trusted my gut and got a second opinion from Monument Auto Clinic, where Bob and his team were everything Brakes Plus wasn't--honest, thorough, and fair. They did the actual needed repairs for less than the cost of a meal for two, and explained everything clearly without the pressure or upselling. If you're in the Black Forest or Monument area, skip the chain and go local. Bob and the crew at Monument Auto Clinic are good folks who treat you like a neighbor, not a number.