From the phone call to inquire about the part I was seeking to my actual visit to the store to pick…read moreit up, I had a great customer experience. Eric specifically provided exceptional customer service.

The manager, Billy and Wes were absolutely awesome. They were very friendly and helpful. They made…read moresure that we were getting the parts we needed. They even loaned us their tools to make sure that we were able to fix the problems.

Fantastic service. I walked in and was greeted with smiles and tons of help and service. I will be…read moretaking my car there for all of my car service needs. Thank you Jim's Automotive.

This is an awesome auto shop! They sold me a nice 50cc Scooter for a good price. The guys are all…read morereally friendly, and they can help you with anything you need. I love my moped, and I'm so thankful for a place like Jim's Automotive!

While visiting Ball State with our family, our brake light came on with an urgent message to have…read morethe brakes checked. We reached out to Shepard, who kindly fit us in before closing to inspect our brakes and ensure we were safe to drive back to Chicago. We're grateful for the flexibility and care we received.

Best service!! Always quick in request and quick to service every time. Been going there for 15…read moreyears. If you have Ball State college students, they work with scheduling. Military friendly

I've been going to Nick and B's for years. Management has changed in recent years but is still…read moreexcellent, maybe even better. I had work done on my truck's clutch (and a brake fluid cleaning/refill) this week. I got a reasonable estmate for $600+ and had them go ahead with it. When I went to pay, the manager Eric and Customer Service Rep Mary Lou had looked up warranty information and my bill was only for $430! Who does that? That's what you call CUSTOMER SERVICE, something I'm glad still exists in some places. It felt like they did something with adjusting my brakes, too, in their total inspection process. They didn't say anything about this or charge me, but I'm pretty sure my brakes are feeling better, too. Good people!

This is a great place to go if you need any work done to your vehicle, the people there are very…read morenice and caring. And they seem like the love working there because they are super nice and they do not upcharge you like all of the other auto repair shops. And the prices are very low for good quality parts.

A mechanic invited me up a few days ago and gave me a free oil change and warn me about my breaks…read more He told me he has a relative who is autistic but unlike me his relative in low functioning and can't drive. While I wait he gave me a Taco Bell combo. He told me some sales people is under pressure to make sales. I do have slow motor skills and a speech impediment and I wish if people who has these are not high pressure into a choice. If Matt Steinbrink and Todd Johnson just say sorry and agree to be less high pressure to people who have speech impediment and slow motor skills in the future. I would remove any and all negative reviews. Unfortunately I tried to get refinance but the online paperwork is to confusing to me.

Wow. I needed my car's battery replaced and called to see if they could do it. They didn't have…read morethe one I needed for my Kia, but suggested I buy it elsewhere and they would install it. They were friendly, efficient, and professional, and the charge was reasonable. They even washed my car! I would definitely come back here for any other auto needs.

I love this place. Honest, reliable, quick service. Jimmy Humphries (mechanic) is so friendly and…read moreeager to take care of your needs. Great at prioritizing repairs and service. Takes the time to explain what's needed and the options available. And Trina at the front desk is so kind. She even offered to give me a ride home while my car was being serviced. Plus, the fees are quite reasonable. I won't go anywhere else. Thank you, Greer's!

Troy Greer,family and employee's, earned my respect and business for taking great care of my…read morevehicle of of 17 years. I'm 66 yrs old and can't afford to be nichol and dimed with my vehicle. They have been honest, charged for what's wrong and important to fix. The mechanics and workers are courtsey,helpful,quick to start on my vehicle when I have an appointment. The waiting room has a refreshing with a little bundle of joy with a warm stomach that loves to be scratched and "Sophie" is her name. She's the front door greeter and 2nd in command. Greer's is friendly family runned, fair, serious minded and very knowledgeable about my vehicle. Thank you for working on my Kia, Andrea Kiehlmeier

Again, Pat at A-1 muffler (and his team) gave me a top quality/value service today when replacing…read morean exhaust system. Value? Sure... he saved me about 50% from another vendor. I did schedule an appointment and waited for the job. Less than 45 minutes the job was done. Perfect.. I'm very happy

The customer service is great here, and I would highly recommend this place for honest,…read moretrustworthy, and great prices. Thank you A1 muffler for your service Sincerely Linda Phinney

Great parts department, stocked very well with all the things you may need and quite a bit of stuff…read moreyou would just like to have. Friendly helpful staff. Clean easy to navigate parking with ample space for large and small rigs. Convenient location off the interstate. A must have number for any RV owner. I didn't have any experience with sales or service but everyone I met there was friendly and willing to help.

I really can't say enough great things about Modern Trailer Sales. I guess I will start from the…read morebeginning. We owned an older travel trailer and had 2 tire blow outs in the same day on the way home from a trip. We were just going to have it fixed and trade it in for a newer one that suited our needs better. We had already gone to a few other dealers to look at travel trailers so we already knew pretty much the floor plan and amenities we wanted so we just needed to narrow it down to make and model. They put us with salesman Gerald. He showed us new and used trailers with what we wanted and others just to make sure it wasn't something we didn't think about. We were up front that we still had to get ours fixed first before we could purchase a new one. He got us with service so they could get an estimate written. Ours ended up having $14,000 in damage and ended up being a total loss. Gerald was so patient and allowed us to put a deposit on the one we wanted until we settled with our insurance company. This took almost a month but Gerald still held the one for us. Not one time did Gerald try to pressure us into buying a better model or something that didn't make sense for us. We finally settled with the insurance company was ready to purchase. Gerald got us scheduled with finance and delivery within a few days. Both of these teams were outstanding. Quick and easy. They advised of additional warranties and upgrades to purchase but no pressure and moved right on when we declined. The delivery guy that showed us how to work everything spent almost 2 hours with us. Everyone at modern Trailer Sales were outstanding. You get a gift certificate and discount in parts on the day of delivery. Even the parts department was great in our special order for what we wanted. We could have purchased this floor plan at a couple of different dealers but Gerald is what made us want to do business at Modern Trailer Sales. I have and will always recommend this place for sales and service.