Had to get my car towed in last minute on the verge of a holiday weekend. They diagnosed, ordered…read moreparts, and fixed it SO fast! I was also stuck about 20 min from home and one of the fellas from the shop gave me a ride home! Amazing service, so so nice. Definitely not the cheapest but great quality work and I am happy to pay for quality. Definitely recommend.

Pulled up for a car inspection, left my car running to make sure they were doing inspections at…read morethat time. An employee scolded me for not parking in a parking space. If you want to be rudely treated, this is the place to go. I got my inspection somewhere else.

I have trusted this shop with my auto repairs since I moved to Franklin 9 years ago. I totally…read moretrust them with my vehicle. They are always honest and straightforward and they have such a love for what they do, and it shows. I will be a customer as long as I live in this area!!

I have been a fan of Grove Street ever since I moved to the area. I was looking for a place to…read moreservice my cars and was thrilled to find one so close by. Then I experienced their service and quality. Making an appointment is ridiculously easy. There's constant communication from them when your car is being worked on. They give you everything not only in writing but in an email that you can say if so you can plan future work. They help you know what needs to be done immediately and what can be deferred to another visit. That is almost unheard of. I'm so used to getting a high pressure sales pitch every time my car goes in. That doesn't happen at Grove Street. You're given a list and almost like a to-do list you receive things that are immediate concerns, things that can be deferred and things that are acceptable and already being worked on. They have loaner cars if you need them and they even offer shuttle service to and from your house. Everything is explained in advance and their prices are incredible. It's a great value. I've not had a bad experience and I've been there at least 20 times between my two cars. I can't recommend them enough

Review for phone service for *in my Beyoncé voice* Henny with the blue hair. Had a question on the…read morereceipt for part bought from another location, he was able to explain why and even looked up the price for me to confirm it. He also looked up my warranty for several items on 2 different phone numbers because I wasn't sure which number it was linked to. He was knowledgeable, efficient, patient, friendly, helpful and even explained things in non auto knowledge wording for a girl like me. Thanks Henny with the blue hair! Autozone, you hired the right person to represent your brand and I encourage you to recognize him with something valuable because it's employees like these that keep customers buying and visiting. Side note: My dad originally got my brake pads at Manton Ave Prov location. We had a charge on the receipt that was question, he called that location and they didn't pick up. I called hours later and they picked up but put me on hold for a long while. I hung up. I called Woonsocket park Ave location instead. Henny was the best!

Unbelievable customer service at Park Ave. location. This employee "Henny", went above and…read morebeyond to help with the parts I needed to fix my muffler tailpipe issue. Not only did he assist with my in-store purchase, but he helped me find a local shop (they were amazing) to help with the work. Henny is a true asset to the company. I'm very grateful for his exceptional service and support. I finally got my inspection sticker! Thanks Henny!

My console unit radio, temp, GPS in my car blew out in my Lincoln. Ron who I believe is the owner…read morecouldn't have been nicer. Unfortunately, they could not fix the problem and I had to go to the dealer, but Ron waved the $75 and felt bad that they could not do it as it was a proprietary Lincoln problem. This class and I don't let hesitate to return!

Was having an issue with my motorcycle radio. Ron tackled it and found a solution! Awesome company…read morethey have over there!

I love zippy's Auto repair they're honest reliable mechanics wouldn't go anywhere else I'm a woman…read moreso sometimes it's hard to go to the garage for your car without the mechanic taking advantage but not zippy zippy is honest and he's not going to rip you off I highly recommend this business

Their great! Would recommend to anyone. Nice guy up front, great work, fair prices, have helped me…read moreout more than once when I was in a time crunch. Love this shop.

I would like to give Kelsey Legeny and TJ a big shout out we recentley bought a 2023 Dodge…read moreChallenger from Imperial Cars in Mendon , Mass. Kelsey was great she treated us like royalty, she was kind, patient and thoughtful. TJ was very helpful in helping us hammer out a deal . It was a nice experience and I would definitely tell alll my friends and anyone listening to find your way to the best car lot in Mass. Again a big thanks to Kelsey and TJ , good job guys. Thanks again.

**Outstanding Service Experience!**…read more I recently brought my car in for service, and Edmund Jones was absolutely exceptional. He took the time to thoroughly explain everything my car needed and clearly outlined what was covered under my warranty. His professionalism and attention to detail made me feel completely confident and well cared for. I'll be honest -- it's hard to trust people these days -- but Edmund is someone I can trust without hesitation. It's truly refreshing to work with someone so genuine and reliable. Thank you, Edmund, for providing such an outstanding service experience!

The pains of where to take my 2010 RR Sport for service has finally been laid to rest thanks to…read moreJim, Shirley, Dan and the rest of the J Whites team. These guys KNOW Land Rovers on an almost spiritual level. Let's face it, Land Rovers/Range Rovers are a specialist vehicle, you just can't go to the local garage and expect them to know these complex machines, they can be temperamental but the rewards are so sweet.. I have had several maintenance and preventative maintenance jobs done on my baby and each time i've been blown away by the transparent honesty of the staff. On a recent oil change visit the guys changed my oil and filter and i was on my way home when suddenly smoke appeared from under the hood. For me.......Very scary. Called Jim who was genuinely concerned about my safety and wanted the truck back ASAP. Upon my return the mechanics came out like an E.R. team and had my hood, engine cover and me removed from the O.R. stat! A defective oil seal gasket was the root cause, a simple manufacturing defect had sprayed oil all over the entire engine bay (after the car got warm) and of course the oil was running out like a waterfall from every nook and cranny. After they had replaced the filter and gasket and topped off the oil JW's didn't want me to take my car that day, they wanted to keep the patient for an over night stay for observation and they put me in a rental car. Next day Jim kept me informed on the up to date going's on and the mechanics wanted to thoroughly go over every part of the engine to make sure there were no other issues. I got to pick up my car the next day, when i got to the garage my baby had been to the spa! New oil and filter change, and spotlessly clean, i knew they were going to power wash and degrease the engine to get rid of all the oil that had sprayed out but i didn't realize they were going to do a full detail on the entire car, all at no charge!!! Customer service is a priority for these guys and when it comes to my car i'm a demanding customer, i'm the guy that goes around the car with a white glove after a service, i've had my car from new and she's almost 9 years old now (106 months!) i know every inch of my baby and she's never looked or felt better!

I honestly must say that J. White's Automotive has some of the worst business practices I've ever…read moreseen. My wife owns a 2012 Land Rover and I brought her car in to have an oil change and a pre-existing issue looked into. After a ballpark of around 6-8 hours and asking to agree to 3 separate diagnostic fees costing $450-$500 and that's correct diagnostic fees. I was later told we can't find anyone wrong with my transmission shifting but some contraption or gauge needs to be looked at. Now, here's the interesting thing here. I had to call them as it was getting late and there's no courtesy transport available. So, not on was I unconvinced I was overcharged and had to go out my way after hours to pick up my vehicle and was told don't arrive too late as the Police take notice. If you're a pre-existing customer you probably look at my post and say this guy is crazy but I got to tell you this place will take your money and then accuse you of not reading the fine print. Good Luck to anyone that trust this company. I'll be making sure that this is public knowlege.

Trustworthy, fast and reliable! Ray and Anthony were incredibly helpful. Love Hogan Tire!read more

I brought my car in for oil change, tire rotation, and tire pressure monitor replacement; then my…read morewife's car for rotation. I marked the tires beforehand, so when I picked up my car, it was apparent that the tires were never rotated although it was on the invoice. I brought this to their attention, and they immediately took the vehicle back in to perform the rotation. When I got home, I realized that only the driver's side tires were swapped front to back. The passenger tires were not touched. On my wife's car, the tires were indeed rotated, but greasy fingerprints were left on the armrest. I have purchased two sets of tires from Hogan and have been satisfied with their service until now. I don't know if the technician is to blame for this shoddy service or it is a systemic problem with Hogan.