Just arrived back home after driving 2 hrs each way to check out a car. We were told the car was…read moreon the lot the morning we left, yet upon arrival were told it had been sold. Clearly a bait and switch operation. Providing a public service to anyone attempting to do the same. The car was for my daughter, turning 16. First car... she was very disappointed. The sales person said , is there anything we can do, my husband said , yeah pay my gas mileage, but he just scoffed at us.... like yeah, we'd be out of business if we did that each time we attempted to get people in here! So, in my opinion, stay far far away from Mansfield Motor Group in Ontario Oh.

Regularly service my Honda there. Have had several issues that have cost me a lot of money. They…read moreclaim to service the vehicle, yet three separate times I've had issues. They obviously didn't do the services I paid for. I recently took my CRV to a GM dealership to repair what they messed up and didn't do. I've spent a lot of money servicing my car, only to find that the services I was paying for weren't being provided. I not only would never recommend this dealership, I won't be buying a Honda. I'll be purchasing my next vehicle locally where i can trust the local dealership and service department. Oh, and I should have known what a scam this place was when they started charging people a 2.99% fee for using a credit card, which is more a safety concern for most people and a convenience. Especially when their service is so bad, no wonder they want immediate payment, as most businesses absorb that credit card fee.

Friendly. Professional. Know that you won't get a quote until after you drop it off, but is inline…read morewith Honda. You choose what you want done.

Great place to go if you need help and great service. Left AutoZone down the road because of such…read morepoor service. Stopped in this place and they were more than welcome to help. I'll definitely be going back to O'Reillys forever because of this one store. Thanks so much

After having terrible experience at Advanced Auto I walked in to your store and spoke with Josh who…read morewas kind and put up with my poor attitude coming from previous store. I explained to him what I was looking for he found it in the system easily and brought it to the counter. He was helpful and considerate. I am a woman and appreciate being spoken to like a knowledgeable customer. Props to Josh for doing a great job!

The Mansfield OH Park Ave West franchise is the BEST group of employees! They are always so…read morehelpful & friendly. When the young lady at the register didn't find the correct wipers (because they were out of stock), she gave me a better brand with 10% off! And even better, Art installed them in minutes! A fraction of the time it would have taken me to put them on. The employees ALWAYS offer to install them! I always seek out THIS location of Autozone!

Thanks for Gary for taking the time to train his employee while helping me order parts. I had been…read moreto a different auto zone location the previous night and they sent me away with out allowing me to order the part I needed pushing my repairs back another day. Gary was extremely helpful and even initiated an autozone rewards card for me over the phone so I could earn credit for my purchase. Good Customer service goes a long way. He even identified the person working in the evening so I knew who to work with when coming in to purchase more parts.