Working with Atlantic Auto Parts was quick and easy from beginning to end. On my original pick up…read moredate, my husband had an unfortunate heart attack. When I called Atlantic Auto Parts later in the day to reschedule, they understood completely and said to just call them when I was able to reschedule About 10 days later a flatbed tow truck arrived. I handed the driver the title and he handed me cash. Brand spanking new bills. It took him no more than 20 minutes to get my car securely on the flatbed and he was gone. I give Atlantic Auto parts a 10 for how quickly and easily the process was. And also for their understanding in why I had to reschedule my appointment. They were wonderful from beginning to end.

The staff have changed over the ladt year and are completely incompetent, and the prices have…read morebecome ridiculous. Store is dirty, inventory is never any good, and the tools are basically worthless. Go anywhere else if you know whats good for you.

I had two different alternators. Lost a day of work. Had to take car to dealership. My wife car…read more Spoke two six different people at AutoZone headquarters in Memphis Tennessee, Tennessee. I have receipt for the two different alternators and one for dealership. She lost a days work. We had paid to have alternator taken off and put on twice two. Very costly mistake.

I utilized a service they have here that I really appreciate: if you have a check engine light on,…read morethey will do the OBD (On-Board Diagnostics) scan for free that tells you the code(s) causing that light. The employee who helped me with this was efficient and friendly - he gave me some good advice and didn't try to pressure me into products/service from the store. I will be back for my auto part needs! Store was also clean and welcoming.

I went there yesterday sign says 7:30 opening it was about 7:45 close to 8 door was locked and…read morenobody picked up the phone. Me and another gentleman sat outside for a few minutes but decided to just pull off. I give a one star solely for that reason. If advance pay you and give you a key to open the building on time then that's what you should do . You pretty much got an easy job look up parts and go fetch them for customers. I guess being on time should be added to the job description.

Micheal was super helpful and super friendly looking up the part locally for me for my Kia 2008…read moreSedona EX today! Thank you! Wish all JY's were this friendly! :)

good place to get anything you need for your car, they have been nothing but a nice group of guys…read morethat will help when needed, I needed a part for an sl500 they had it and i paid a better price than i would have paid on ebay. I will always shop at friendly for what i need.

I had an amazing experience with Antoine when I visited Autozone. My car had been having issues…read morestarting so I brought it in to be scanned. As suspected, there was an issue with my battery. I bought it under warranty so I was able to easily get a replacement at no charge and it was installed right away. Antoine was professional and courteous during my visit and I had a great experience.

Let me start by saying, I know nothing about cars. I noticed that the headlight was out, so knew I…read moreneeded assistance getting it fixed. (Since I have no idea what goes on under the hood). During my lunch break decided to go to the closest Autozone. I drove there and walked in. I was greeted by Tay. I explained that I had a headlight out but wasn't sure which one or what I needed. He came out to the car, removed the dead one, picked out a new light and replaced it. All without me asking or making me feel silly for not knowing anything. Great customer service and I will return the next time anything happens. Thanks Tay and Autozone!

worst shopping experience ever. it's a AAP i'm not here for like good customer service im here to…read morelook for wax polish for my car and there is just a cop in there who i swear not exaggerating just follows you around. i understand unfortunately shoplifting is super common now but how tf am i gonna feel comfortable shopping in a store with a cop following me the whole time. and i wouldn't be writing a review if i knew i looked sus or sum like i would steal. i work as a manager IN customer service! the disrespect and staring was so weird bro like what

As soon as I walked into the store, the security guard and the light skin lady started following me…read morearound. I acted professional and ignored them. Since I couldn't find what I was looking I asked the lady for help and she helped me find what I was looking for as soon I told that's what I wanted, she started giving attitude. I told her not talk to me like that, and added "All I wanted is a light bulb and you could have been nicer about it" she replied "Don't tell me what to say" and refused to sell me the bulb. Very very unprofessional. Not going there again.

I've dealt with them on two occasions for tires to put on my old 09 Nissan Altima back in 2015-16…read moreand December 2019 for my 2016 Nissan Altima. Their customer service was excellent and they did a great job installing my tires. They had the brand of Continental Tires I wanted at a price that was lower than the dealership by $20. Last summer I had to go to them to fix a leak I had in my tire. Due to Covid-19 procedures I had to wait in my car in the back of the shop since there wasn't any parking in the back. And they told me someone would come out and take my car in and they did. Everything took about an hour (30 minute wait and 30 minutes to repair the tire).

I had high hopes for this auto shop. My visit started out great. But they disappointed me in the…read moreend. First, I want to acknowledge the good things about my experience. Although they didn't take appointments, I did not have to wait for my car to be looked at when I got to the shop. My car was assessed within 30-45 minutes. For the most part in the beginning my interaction with everyone was positive and the work that was done was completed satisfactorily. I interacted mainly with two service advisors. The first service advisor at the front desk took my information and I told him what I wanted done to my vehicle. I told him that I wanted the under carriage of my car to be assessed for any damages and to see if and how the undercover could be repaired/replaced. This advisor told me that once my car was on the lift, the mechanic would assess the vehicle for any damages to the undercarriage and would also generally look over the vehicle for any other issues at no charge. I also asked for them to call me as soon as my car was on the lift so that the mechanic could point out any damages he may come across and so I could ask the mechanic questions before anything was done to the vehicle. The advisor agreed to my request and I had a seat. Now this is where things went downhill. I was expecting the advisor to call me when my car was on the lift. However when an advisor came to notify me about the status of my vehicle, he told me that the mechanic had already lifted the vehicle, looked over the vehicle and repaired the undercover. The advisor that let me know the status of my car was not the advisor that did my initial intake. I told this second advisor that I was supposed to have been called when the car was on the lift so that I could be there to see what damages were identified prior to any repairs. This was to include the undercover. They did not even give me a quote for the repair prior to the repair and I had specific questions on certain areas on the undercarriage that I wanted to point out to the mechanic. The initial advisor was near the new advisor and did not say a word. The second advisor kept reiterating that there was no damage to the vehicle. When I got to where my car was, it was already on the ground, the second advisor told the mechanic to lift the vehicle to show me what was done. I could not see any thing underneath the cover. But I observed that there was no extensive damage to the undercover and the advisor pointed out that just a few of screws/bolts needed to be replaced. When I got back to the register I told the service advisor that I did not intend for them to do the repairs before I saw and agreed to that service. When I got to the register they gave me quotes for other recommended services and charged me for the reattaching the undercover. Rather than acknowledging the error he rudely asked if I wanted them to undo the work that was done. The initial intake advisor again was standing nearby and did not say anything. I went ahead and paid for the work. I also had to ask the mechanic for my keys. The mechanic eventually found them in passenger side of the car. My issue with the shop was its failure to follow through on my request as agreed upon and to provide good customer service until the end. This is just as important to me in ensuring trust and long term customer relationships as providing good workmanship. I will not be returning to this shop