Had a fantastic experience at this location. The staff was absolutely wonderful and helped me…read more Thank you for everything! Friendly, warm, efficient, and clean location!

unprofessional and lazy workers who dont want to do their job, can't ask for help because they not…read more"allowed to"

A huge shout-out to Big Boy Toys! My father took his truck in yesterday to have his rear calipers…read moredone, and he couldn't be happier with the service and the results. From start to finish, the team was professional, prompt, efficient, and provided excellent customer service. They got the job done in a timely manner and did a fantastic job on his truck. He is extremely pleased with how everything turned out and with his overall experience. It's always great to find a business that values its customers, takes pride in its work, and delivers exactly what they promise. Big Boy Toys definitely deserves the accolades! Great service, great work, and a very satisfied customer. Highly recommend!

I finally purchased my Red Rubicon...my dream car. Hamid found the perfect rims. Every where I go…read morepeople stop and ask me where did I purchase my tires and rims. I also got my windows tinted and a light show for the bottom of my Jeep. Big boy Toys is the way to go‼

Junk yard with a good variety of cars and part. Just have…read moreto be willing to get you r hands dirty and go find your car and what part you need.

yea pretty nice crew they are very helpful and they will help you find what u need if they don't…read morehave it on the shelf get money bc they let you get to the car yard with 5$ very cheap very safe yard

The crew were super helpful and informative helping me out with a blown rear tire. Special thanks…read moreto Martinez.

Jeremy and the team are the best. They are honest and have fair prices. I've been going here for…read moreyears.

My battery was dead and my wife went inside and immediately got some assistance. The guy told her…read morewhat was wrong with my car (at first we didn't know at first). He assisted us and he did an amazing job with installing the battery and helping us with the warranty. All the employees were great.

Can not reach anyone by phone you are put on hold Sells…read moredefective parts you are just stuck with.

Make you wait an hour to return online orders because their system isn't in sync with Advanced auto…read moreparts.

Wonderful service! I called in looking for a part for my Ford Focus. I was helped by (Smitty, I…read morebelieve this is the right name). He located one of the items in stock and told me which store had the other item. Upon my arrival he provided excellent service and even reserved the second part for me at the other location. To top it off he gave me directions to the other store.

I utilized a service they have here that I really appreciate: if you have a check engine light on,…read morethey will do the OBD (On-Board Diagnostics) scan for free that tells you the code(s) causing that light. The employee who helped me with this was efficient and friendly - he gave me some good advice and didn't try to pressure me into products/service from the store. I will be back for my auto part needs! Store was also clean and welcoming.

I went there yesterday sign says 7:30 opening it was about 7:45 close to 8 door was locked and…read morenobody picked up the phone. Me and another gentleman sat outside for a few minutes but decided to just pull off. I give a one star solely for that reason. If advance pay you and give you a key to open the building on time then that's what you should do . You pretty much got an easy job look up parts and go fetch them for customers. I guess being on time should be added to the job description.

I needed a new battery I wanted to get it replaced by a professional. My old one was corroded and…read moreI wanted it recycled. First I stopped by the AutoZone on Marlboro Pike (the gentleman who replaces batteries wasn't there yet) and the Advance Auto Parts on Silver Hill (they don't replace batteries right now). Advance Auto Parts in Marlow Heights came through in the clutch. Darius who helped was great. He gave me quotes for about 10 different batteries which I liked. Not having all those choices but knowing that I wasn't just given the 4 most expensive options and being forced to choose because I was desperate. The change itself was quick and easy. Darius stayed behind to make sure the car started and it did. I was more than pleased with my experience. 5 stars easy.

Someone scraped the living crap out of my car, and my little car is black. I mean, it had a huuge…read moreugly scrape on it. I was scrambling to see if I could limit the cost by seeing what I could do until I could afford a paint job. That is how bad the scrape looked. And it was OFF WHITE and HUGE ok? I go into the store and pic up what was recommended online to remove scrapes from your car. But Rain, one of the associates behind the register asked me if the scrape was a different color, and I said yes. Rain then informed me that what I was getting will not work, left the register and got me what I needed. It was cheaper and it worked. I buffed those damn spots out. I know I will have to get some body work done but shoot. Thanks to RAIN she saved me thousands of damn dollars on my car insurance! She was very sweet and helpful, and knew what she was talking about. We need more people like her everywhere! Thank you Rain!

I went to this store once about 10 years ago and that was enough at the time. But recently I…read moreneeded a part for the daily driver (yeah, I broke something during a repair) on a weekend afternoon and according to the website, they had it in the store so I sucked it up expecting it to be what I remembered...surprise: massive improvement from the past. I've been back several times in recent months and this NAPA is back on the list of highly-acceptable options when buying parts. The folks behind the counter are polite, knowledgeable, and as fast as the customer in front of you will allow. Kudos to the current store manager for making this a place I want to go to again! It's still a NAPA, therefore most of what you want is behind the counter and this just isn't like the consumer-centric sort of autoparts store where you can browse the isles for bling, this get your parts and get back to fixin' stuff centric, so if you are looking for license plate frames, decals, and stuff to hang from the mirror, drive past and stop holding up the line!

I order a muffler for my 2005 Nissan Armada LE on 6/3/2018 from a lady name Kay. I originally…read morethought she was heaven sent because of her knowledge and professionalism. She was very quick in telling me a price and charging me extra for shipping. I was promised that my muffler would be in today 6/7/2018, so I traveled over to Napa only to receive the bad news that my muffler wasn't in and to come back tomorrow she also said she couldn't promise me it would be in tomorrow either. I asked for my additional shipping fee be given back due to a undelivered promise and she started back pedaling.

The staff have changed over the ladt year and are completely incompetent, and the prices have…read morebecome ridiculous. Store is dirty, inventory is never any good, and the tools are basically worthless. Go anywhere else if you know whats good for you.

I had two different alternators. Lost a day of work. Had to take car to dealership. My wife car…read more Spoke two six different people at AutoZone headquarters in Memphis Tennessee, Tennessee. I have receipt for the two different alternators and one for dealership. She lost a days work. We had paid to have alternator taken off and put on twice two. Very costly mistake.