Paul was phenomenal with his customer service skills, we went over and beyond to help me. I am…read moreappreciative of his professionalism and he deserves to be regional manager. God bless also thank you Jimmy for your reference.

Jessica, the shift manager spent a huge part of her workday helping me figure out a dead battery…read moreand made sure that my warranty was honored (while also getting through a literal store's worth of other customers.) She was extremely professional, courteous and helpful. I highly recommend this location and her help specifically to anyone.

I went to Truck access to get a bedrug installed and look for a Tonneau cover. They installed the…read morebedrug and it looked good but an installer was kind of new and cut around things instead of removing them and putting the bedrug under. I emailed Mario on a Sunday and he answered me back in an hour. The next week I brought the truck in and they redid the whole thing. Customer service is incredible as was Mario. It's a family run business that I can t

Truck Access Plus (2549 E McDowell Rd, Phoenix, AZ 85008)…read more I've been at Truck Access Plus since 8:00 AM when they opened, and I felt compelled to write this before I even pulled out of the lot. They corrected a poorly installed Retrax EQ that another shop had messed up -- and that alone took hours. No shortcuts. No frustration. Just focused, meticulous work until it was right. From there, they custom-modified my Yakima OverHaul HD stanchions to integrate cleanly with my ADD roll bar. This wasn't a bolt-on job -- this was real fabrication. They even primed and painted the modifications so everything blends seamlessly. That level of finish tells you exactly what kind of standards they operate under. What truly sets this place apart is the work ethic and culture. Every single person in that shop touched my truck at some point during the day. Not one person stood idle. It was like watching a well-oiled machine. Mario was out there with his crew the entire time -- hands on, leading from the front. They didn't stop moving, and they didn't stop refining until it was perfect. While working on my truck -- which was far more complicated than most -- I watched them complete dozens of other vehicles. Customers rolled in without appointments and were still taken care of. Quick fixes, clean installs, professional attitude. No ego. No excuses. Just pros doing what pros do. They had everything in stock and knew their installations without needing to pull up instructions. Confidence backed by experience. These guys are the real deal. If you're looking for truck accessories, fabrication, overlanding setups, or custom work done right the first time -- I highly recommend the team at Truck Access Plus at 2549 E McDowell Rd., Phoenix, AZ 85008. Thank y'all for making my overlanding dreams come true. The truck isn't just built -- it's a work of art.

Prices....especially since auto zone and O'Reilly are 80% remanufactured parts too. Why pay more?read more

They did not resolve the issue with my vehicle. I had to return multiple times regarding the check…read moreengine light, and ultimately another mechanic fixed the problem immediately.

Took my son here to get some small parts for his 72' Mach 1. They had everything we needed. The…read morestaff were very helpful and informative. They went out of their way to help him try and locate additional parts and offered to call him if/when they found them. I was very impressed with what they had in stock for classic chevy and ford. Will continue to support local business whenever we can and check here first for our needs. If you're into classic autos or custom rods, this is the place to go.

The guys there are very helpful and knowledgeable. They usually have what i need or they get it…read moreordered for me. I always enjoy stopping in there.

My car was super low on oil so I stopped here they helped me choose the right oil and the cashier…read moreeven filled the oil in my car! Great service

They say they open at 6 am and it's 6:16 this is horrible. How is it possible that a business is…read morelike this

These guys stand behind their work! We had a secondary issue. I called them they said "bring it in…read morewe'll take care of it!" I did. They did. No questions. No excuses. No additional charges. Just took care of it! Thanks guys, customer for life! Brian

Highly knowledgeable and trustworthy. It's refreshing to work with a family-owned company that…read morevalues integrity and stands behind the quality of its products. I highly recommend them

I really like this location and the workers are very accommodating, helpful and make me feel…read morewelcome when I visit. I purchased a battery just a few days ago and Eleazar helped me find the right battery and installed it for me on the spot! So thankful and appreciative.

Manager Hugo was awesome! I went in to replace a fuse, which wasn't needed. Hugo knew right away…read morewhat I needed and went above and beyond to replace the bulb for me!! Great customer service!!

Sherry was extremely knowledgeable and educative. She helped answer all my questions.read more

I've been to AutoZone's across this country of ours. And the one thing I can say about them is…read moreconsistency is key. They always have the oil you need, they always have the fuel additive you need, and they always have a ton of accessories that you may or may not need. For me, the real experience of AutoZone is the people behind the counters. More often than not, they seem to be genuinely friendly people who know about cars. My experience has been that 99% of the people that work there are kind, courteous, and friendly. The rest are just perfunctory. And by that I mean don't really get any kind of emotion out of them other than they're doing their job. Which is fine, because all I'm doing is getting in there to get something that my car needs. It doesn't have to be like Chick-fil-A where it's. Thank you and my pleasure. That being said, this particular AutoZone ranks a solid. 3. It was neither a pleasant nor unpleasant experience, so it landed right in the middle. The guy at the counter called me boss, which always makes me laugh when you don't want to say sir. And they were kind of backed up so he guided me to the self-checkout. Which worked out perfect. Bottom line? If you are looking for a decent Auto parts place in the Phoenix area, this is definitely one of them.

Calling the police on a paying commercial customer simply because management doesn't want to do her…read morejob is completely unacceptable. Weaponizing law enforcement against a young Black small business owner who was just trying to purchase parts with a business debit card is a dangerous, lazy, and discriminatory abuse of authority. This isn't an isolated mistake--it's a repeated pattern at Store #2732 (26th Ave & McDowell). Kicking out commercial clients, refusing standard transactions, and escalating basic retail interactions to police calls shows zero professionalism and zero leadership. AutoZone corporate needs to step in immediately, remove the toxic management at this location, and hold these employees accountable. Until leadership actually cleans up this store, local business owners should take their money somewhere else.

Coming here and buy the headlight for my car, I just wanna need help to replace my broken…read moreheadlight, but the employee who supposed to be the manager told me it was not their mission to help me. It looks like he does not pay the money for help me. I am so disappointed about the attitude of the manager.

Interesting experience at this Auto Zone…read more I lightly scuffed up my front right exterior and was looking for a scratch repair kit. The place had good traffic as two girls were being helped and then a father and a child came in looking for something. And another guy buying some cleaning product. I wandered around for a bit and then located the Turtle Wax scratch repair gel and also some microfiber sponges. Cashier rung me up quickly. As I was walking out, I saw a detailing wipe and thought maybe this might help get the scratch out. And this is when it got funny because the cashier couldn't offer any advice but decided to start guessing my ethnicity. And I was like rolling my eyes internally and thinking to myself, "I guess this is guess Vivian's ethnicity day." You dont know how many times in my life I get this and it gets super annoying after 49 years of this. One day, Im just gonna tell people to stuff it honestly. Or, better yet, start guessing back their ethnicity too. I think I watched a fun video recently showing the absurdity of it. So, his first guess is, "Korean." Nope, buddy, try again. He then says, "Oh, you're not fair skinned enough." And that was pretty annoying too. And at this point, I am like, "I get Korean a lot, but, nice try, you're wrong." He then tries again, and says, "Japanese." And I am like, "nope, you're wrong again." At this point, thank goodness, his coworker comes to help me. I ask should I try the detailing wipe, it looks promising! He says if you're vehicle is here, let's go take a look. And I said yes! And was so relieved to stop playing guess my ethnicity game and get some real help! So, we go out together and he takes a look at my scratch and then he says, "you could just get someone to buff it for you." And then also says, try the Turtle Wax you bought, that should work. Detailing wipe won't be helpful. At this point, I thanked the guy and then said to him, go tell your buddy in there, "I'm Chinese." I also wanted to add, "and you're an idiot," but I stopped myself. Some battles aren't worth my time. Like seriously people, do your job and help me with my question (thank goodness someone working here knew what was going on and trying to work) and for crying out loud, can we not play guess Vivian's ethnicity for once? I'm really tired of it, so stop being a jerk.

Tyler was so fast at changing out my battery. My car's battery's a little complicated so I super…read moreappreciate the extra help. Especially with it being so hot outside!!