K so if it were up to me we wouldn't have a car. We'd have something like busses or subways or…read morecabs. Or legs for walking. Or concerned friends and neighbors to take us places? I'm a little defunct when it comes to taking care of a car. It probably stems back to the time a routine oil change turned into pretend-to-grab-that-girl's-ass-and-hope-she-doesn't-see-everything-you're-doing-in-the-car-door's-reflection. Also, one time they forgot to bolt the undercarriage of my car back on and half the protective plate fell out on the freeway. I vowed to trust no more car people. So when my husband informed me we had a flat tire, and needed to find a place to replace it, I just kinda sat there. "Look online" he said. I typed. "What am I looking for?" I said. "Tires" he said. I typed "TIRED." He took the computer. Though I was convinced we were setting ourselves up to be swindled and cheated, I went to Belle Tire. When my husband asked the guy behind the counter for new tires, the suspiciously friendly-looking mechanic came out to take a look. Smiling, he said, "Let's see if we can save you guys some money today." After 2 cups of free coffee (yay!) and 20-30 mins waiting, we saw our guy round the corner. "You had three nails in your tire so we were able to fix it." Relieved, we approached the counter to pay. "Oh, no charge." Let me emphasize, this was our first time here. We were not repeat customers, we've never been in their system before, not in any state. This smiling man behind the counter just made our day. Even if it's an easy fix, our tire still cost him 30 minutes of labor, product and coffee; we drove away scot-free. Definitely glad to give Belle Tire a chance to change my mind about the industry. Thanks!

I had to get a tire replace. I got an estimate I called to have them order the tire by the day I…read moreneeded Everything was done. There weee no hidden fees Ronnie and Justin. Where awesome thank u

I arrived at this location knowing what I had going on with my vehicle but still had questions…read moreabout part options. I was greeted by employee sam within minutes of walking thru the door, she let me explain my situations and listened. She gave me options and was very polite and made sure I was making the right choice. Very nice and helpful employees at this location! 10/10 recommended

Good service. I was in and out with what I needed and everything was very affordable.read more

Very disappointing experience. I placed an online order for a Sylvania SilverStar ULTRA headlight…read morebulb , and paid $61 for it. I didn't look at what I was handed by the store clerk, which I'm at fault for not checking before leaving the store. Once I got home, I discovered I had been given the basic Sylvania bulb, which sells for about $31 online. I paid for a premium product but was handed a cheaper one instead. I'd definitely double check what you're getting at this store, It seems they may try to swap for the cheaper product if you're not knowledgeable. If a customers pay for a specific product, they should receive the exactly what they ordered. This experience has made me question the accuracy and quality control of Advance Auto Parts' online pickup process, and the integrity of the employees. I won't be using this location again.

Jeff was a huge help today. My drivers side window lowered and wouldn't go back up in single digit…read moretemps. It ended up that the switch on the door handle wore out. I called Advance Auto Parts and they ordered and had it shipped within a 3 hour time span. Thankfully!

Good price, great service and amazing speed! My Car was in and out before the workday ended.read more

Brakes serviced quickly and professionally done. Very happy with how work was done and friendliness…read moreof staff. Very fair pricing for work performed. Will return for future needs.

just had our Land Rover Discovery in for service at Land Rover Troy. They charged us $570 for an…read moreinspection and an oil. This is a ridiculous amount. The service manager Maurice was unresponsive and rude. He made us wait for two days and then made us wait to be picked up by their driver. Don't ever use Land Rover of Troy. Run from this dealership. They are Terrible

Excellent experience! Steven was professional, honest, and made the entire car-buying process quick…read moreand stress-free. No pressure, great communication, and outstanding customer service. I highly recommend working with them if you're looking for a new vehicle!

These guys are super helpful and informative whenever i need parts. Everyone always manages to be…read morereally friendly without any BS. Great customer service and really down to earth people!

I got just what I needed.. the guy that helped me was at the very first counter he was really…read morehelpful and you could tell he knew what he was doing more then at any other places I have been to! He was great I will definitely go back!!!!

Very helpful and respectful to woman and elderly. They will go out of there way to help with…read moreanything they can. Sam and terry are two of the most honest guys I've ever met and have big hearts. Highly recommend to anyone! They do not upcharge on parts, there labor is the cheapest hands down and they do great work.

I was buying a handicap van sight unseen as I am down in Columbus, Ohio. I came across Sam's…read moreAutomotive in a google search when looking for an independent mechanic to do a pre-purchase inspection. With amazing reviews, I called and spoke with Victoria. She was incredibly helpful, accommodating and understanding, even when I called with a follow-up question 10 days later. Her mechanic who did the inspection did a great job. If I lived in that area, I am confident that Sam's would be my go to for automotive work. Thanks, Victoria for all and please thank your mechanic. Huge thumbs up!

Great service and quality work at a good value for your money. Can't get much better than that.read more

We were quoted by a company that sells tires and does minor repairs that our suspension system was…read moretotally shot and would cost more than $4 thousand to repair...on a car worth $1,600. We next took our car to Painless Autoworks,. The vehicle was thoroughly checked out and test driven, which took them quite a bit of time. They found nothing wrong with the car, whereas this established tire dealership franchise was trying to charge us thousands of dollars for unneeded work. We later found out that we were not the only ones who experienced high estimates for unnecessary work at this firm. I asked the gentleman at Painless Autoworks how much we owed them for their time. He said we owed "nothing." In a time of bad customer service, dishonesty and greed by some businesses, I feel blessed to have found an auto repair business that I can trust. Thank you Painless Autoworks. You've renewed my faith that there are still honest businesses in the auto repair industry.