I brought my car in to get a battery replaced. I told them that the terminal may be broken from a previous repair man. The gentleman who replaced my battery at advance auto parts told me that the terminal was fine and that my car would run well. The next day my car broke down in the middle of nowhere. I brought to a repair shop and it was the terminal that was broken. Advance auto parts. The phone seemed confused, not intelligent. He did nothing to help my and was telling me I was wrong. I was not asking for refunds or anything like that just for them to be aware that they staff member had put me in danger. The manager could not comprehend what I was telling him. read more

I was looking for an antifreeze that is recommended for older vehicles and could not find it in other stores. This store seems to be well stocked, at least it had something other don't but I had to pay a higher price than regular antifreeze which I have at home for the other cars. The toy is going to need quite a few other items and I will now come here first and I am well aware that this inflation won't be like others because this time everything has gone up and will never come down again so it is just a matter of getting used to read more

Advance Auto Parts - Antifreeze for the toy - Auto Parts & Supplies Near Me - Summerville, South Carolina

An Auto parts store with a variety of items that can be used to care for your car. Motor Oil, windshield wiper fluid, car fragrance, seat covers and so much more. This location appeared very organized and neat upon entry and someone offered to assist me immediately. One negative was that I had tried to call the store 3 times prior to driving there to inquire about whether an item that I needed was in stock or not, however each time I was immediately placed hold and no one ever came back to the phone to assist me. Luckily the item that I needed was in stock. Overall the prices were reasonable and I would return. read more

Advance Auto Parts - Auto Parts & Supplies Near Me - Summerville, South Carolina

See all

Friendly, knowledgeable, and overall fantastic staff at this location. I will drive right past Oreilly's and Autozone every time from now on. Huge shout out to Sonny for literally inspiring me to be a better person in my community. read more

Advance Auto Parts on North Main Street in Summerville is a great place to go for all things quality auto parts for a good value. This location is well managed and it is easy to find exactly what you are looking for. The staff here is very knowledgeable and willing to help. read more

See all

During the holiday season things are crazy I spent days tracking down one of my packages and I called and Jordan answered the phone and helped as much as he could. But he took it a step further and kept an eye out for me and my package and called me when it got there. I appreciated it so much absolutely great customer service read more

Advanced Auto Parts was able to replace my battery in less than thirty minutes which beats waiting the entire day at Gerald's. Thanks again to Lexi for getting me squared away! read more

I called to see if they had a part I needed for my car. They said they did so I picked it up 30 minutes later and it was waiting for me by the cash register. Nice read more

Unfortunately very few parts on hand in store anymore. When the store orders from the distribution center, there is zero guarantee that you get the right part. The warehouse just fills orders and doesn't verify the part in the box is correct. You have to run back and forth when wrong and no one can do anything to make sure the correct part is sent the following shipment. read more

What a horrible place. The older woman working there has the rudest and nastiest attitude ever. She should definitely NOT be working in retail. Not to mention the store is run down and dirty as well. I purchased a battery and other parts over the past year or two from there. Simply because they always have good online coupons. I purchased a caliper and pads about 2 years ago. They claim to have a Lifetime Warranty. The caliper has froze up so I took it in. As soon as I set it on the counter the older lady says its defective. That was until I said I bought it from them and I also have my receipt (that I know to copy when I get home because the ink on the receipts always seem to disappear). She flat out said that now it's NOT defective and she "will not replace it." I said what about the Lifetime Warranty that they sold me on when i purchased it? She said "there is no warranty what so ever. It lasts as long as it lasts." She was honestly the rudest and nastiest person I think I have dealt with in a long time. I am not so much concerned with the $40 as I am about how she talked to me. Needless to say, the only way I will ever purchase from Advance Auto Parts is if it is an emergency and there is not another parts store in a 50 mile radius.... which I don't see ever happening. I personally think Advance Auto Parts is pushing junk parts. Why else would they not stand behind their warranty? I drove across the street and purchased new parts from Autozone and had the most pleasant experience. The sales people there are nice and I think Duralast parts are better than whatever no-name, deal of the day, junk Advance Auto Parts sells. I told the two woman and gentleman working at Autozone about my experience and how that older woman spoke to me and they said that they hear it all the time. They even told me they had an 81 year old gentleman that bought a bad battery from Advance Auto Parts just last week and Advance Auto Parts would not exchange it or give him a refund. So this is obviously a reoccurring event. I refuse to spend my hard earned money with a company that could not care less and does not stand behind what they sold me on. I will gladly pay more for service after the sale. I try to never say never, but I am pretty confident that I will NEVER purchase anything else from Advance Auto Parts. They have 100% lost me as a customer! And I am interested to hear what corporate has to say about her rude, ungrateful, nasty attitude. read more

Today, I had a battery replaced at this location. Mr. Lorenzo, Sales Tech, installed a car battery for me that purchased there. He was very professional and went beyond his call of duty...Thank You Mr. Lorenzo. read more

If you shop at Advanced Auto and value your hard earned money, I am asking and urging you to take your business elsewhere. The corporation does not care about your business. Just to be fair and clear, the local stores have always been kind and helpful. I'll keep it as short as possible: 1. The store sold us the wrong $80 part 2. Went to return it and they would not refund our money WITH a receipt. 3. We were given a 'merchandise gift card' which you ONLY get if you return an items. 4. Went back in a few weeks later to use the card, only to get a 'card reader error.' Their system doesn't allow them to manually enter the card number. 5. Wait 45 minutes while the store manager speaks to an incompetent person at corporate. 6. Store manager is on the phone WITH corporate, for 45 minutes. Then asked to speak with Trey. She asked if he had ever used the card. Trey, "No. Do you want to hear what's happened or do you really don't care?" Corporate, "hand the phone back to the manager." 7. Store Manager, "there's nothing else I can do. Here's the number to corporate, they listen and work with you better than us. We have no power." Wow! Corporate doesn't value the store level employees either! 8. We leave the store and Trey calls corporate. EVERY number you press takes you to an extension then disconnect. Except for the one that connected him to IT. They transferred him and what do you know, it disconnects again. 9. Back to the store, the manager assured Trey he and the owner will deal with corporate. 10. I would not send another person there, if for no other reason than everyone I know works hard for their money, pays bills, and are raising a family. Since they don't want to hear from those who keep them in their lavish lifestyles, we want to make sure others aren't having their money stolen from them. Thank you for your support. read more

The store manager whose name begins with a D, is very unhelpful and rude. Even though I'm close to this store I will go out of my way to go to the other stores in Summerville. The rest of the employees seemed nice, but twice I ended up with him... and that's enough for me. read more

My battery died while it was raining at the gas station across the street. A stranger gave me a jump and told me not to turn my car off. I was relieved when I saw this place right across the street and that they were still open for another 15 minutes. I drove over, pulled in front of the store and called to ask what I needed to do to have my battery tested and see if I needed to buy a new one since I was advised to not turn my car off right away. After explaining my situation to the employee who answered the phone and telling him I was sitting in front of the store he just hung up on me! I sat there for a second thinking maybe he was coming out to assist with my battery, but that was not the case. He was ready to close, didn't want to get wet and just didn't care. All he had to say was that there was an AutoZone across the street that stays open until 9pm. I would have thanked him for that, but this was just unacceptable and I will never recommend this place to anyone, or give them any of my business! read more