A-1 experience. This…read moreis your backyard mechanic's dream! Or, like me, an aspiring backyard mechanic. Peter is knowledgeable, very honest, welcoming and friendly. I went there for two parts for my 2008 Saab. One was on back order in the Northeast (Saab dealers were unable to obtain the part). Guess what? They had it! I'm actually happy that my car broke down or I wouldn't have discovered this gem. This is now my goto store for used Saab parts, even though they're 40 miles away. They're new and definitely off the beaten path, but easy to find. Their prices are fantastic. They also have a small inventory of used cars.

They quickly found what I needed - a used jack and a tire for a VW Golf - and offered a reasonable…read moreprice. I will certainly go back if I find myself in need of other used parts.

Custom Car Sound One top notch place with high quality top…read moreend products and great price and awesome service. F. Pasteris

still not satisfied with car alarm volume (very low) since 07.15.24 when i got Alarm system for…read moreextra security doors the car alarm sound volume still very low and cant protect my car. After complaining that car alarm sound volume very low I came back asking make alarm more loud They increased volume a little and told me about car alarm sound volume restrictions & they cant do more loud and I would get ticket if car alarm too loud. Unfortunately the volume of car alarm still very low and cant protect from break in and it always take place. I tested alarm and couldn't hear any alarm sounds of my car from 2nd floor apartment and car was very close the professional told me no car alarm sound volume restrictions just be careful do not bother people too long ,

I usually stick to restaurant reviews, but I'm making an exception here…read more I stopped in to the O'Reillys in the Springfield Plaza needing a new battery. Mine had died earlier in the morning and I was able to get a jump start to get to work. Knowing that the temperatures were going to be in the single digits overnight, it was important for me to get this fixed quick or risk being stuck again. Upon entering the store, I was warmly greeted by José who listened to my story and found the battery that was recommended for my vehicle. Before selling me anything, he wanted to verify that it was really the battery that was at fault and not the alternator or anything else. He had me pop the hood and hooked up his battery tester to confirm the fault was indeed with the battery. It was pretty cold out- in the 20's- but he was able to remove the old battery and install the new one in minutes. José was a great technician to deal with - professional, friendly, & competent. I definitely recommend this store for anyone needing a battery replaced and will use them for my minor automotive needs going forward.

I went to Auto Zone to get a bulb for the side blinker light. However, really didn't know what it's…read morecalled. As I entered, a young gentleman was putting up signs. He acknowledged me and asked if he could help. I explained my situation, and he said he would come out and see what the issue was. He came out, looked at my car. The original bulb was broken when someone drove into my car. He knew he could remove the part from the car. He took it back into the store. At this point he saw the bulb was crushed right into the bulb holder and was shattered. The got several tools and got all the glass remnants out. He went and got the new bulb and came back to my car and put it it. Great experience. I went to the Chicopee store on Memorial Drive. Ask for Raul G.

I just wanted to say that I have been helped by Raul the last few times that I've been in the store…read moreand he has great manners and is very knowledgeable.

I had had a lot of little dents and rust from previous fender-benders and bad body work on my 2003…read moreBMW convertible, so I brought it to Rick's to see if they could help. I dropped my baby off and was picked up by Enterprise Rental and they drove me to the lot where I was given a car for the week. I was really missing my car so the week dragged on. On Friday, when I went to pick it up, all that waiting paid off. Rick's straightened and buffed out the front bumper, took out the rust on the passenger side door, repainted it and cleaned off the chipping paint on the rear bumper. In additional to all of that they replaced the hood ornament, cleaned the grime off of the wheel hubs and gave it an overall detailing. The results are nothing less than stunning. What an amazingly professional job they did. I don't think the car looked this good when I bought it. You can't go wrong with Rick's Auto Body. Their attention to detail is meticulous and their customer service is exemplary. You can tell by the lobby which is filled with motorcycles and the Blues Brothers statues that these guys are something beyond your typical garage. It's a place where they treat you car as if it were their own. No question in my mind, you have a customer for life.

I have been going to Rick's for years and have always been happy with their services. It is a…read morefriendly environment, and the staff is consistently courteous and professional. I highly recommend them! I been taking my daughter and her friendls vehicles there also. If I'm in Killeen area I will pay extra to tow my vehicle to his shop.

My car battery died. AAA suggested I go to AAA approved auto shop. I called Kuhnel to ask if…read morethey're open on Saturday. I talked with someone & said to come in soon because they will close in 3 hrs. Jay said he was the only person there & he has not answered that phone. I explained about my predicament. He agree to charge my car on a day they were closed! That's service !! Thanks so much Jay!!

Called Jay in the afternoon to look at my daughter's car that is away at school. Even though he was…read morebooked solid, he managed to fit her in and get the car repaired and back on the road the same day for a reasonable price. It's nice that there are still good people and he's one of them!

I have a turbo mustang that I haven't been able to get to run for years. These good folks installed…read morea new Holley computer, fixed all my wiring, tune. Now it's an absolute blast to drive. Thing is a beast. Can praise these guys enough!

Best tuning shop in New England. These guys can get parts…read morethe fastest & cheapest. I was quoted 2 weeks out & got it from them in 2 days. Told me what I needed to do before it was worth tuning, got it on the low fast & it worked. They dialed in the new Holley Ignition kit, Integrated weatherproof fuses for the terminator x ecu / efans, relays, & fixed all the bugs I had left over from that install. Deleted the MAF & ugly a** neon blue couplers, tuned & dyno'd. All just beautifully done after I butchered the wiring. Before the tune it was a chaotic driving experience. Idle surging, stalling out, running rich, not start at all & now it's an easy day to day cruiser. I now trust my "Sunday car" more than my daily. Truly a major difference. Always kept in contact, sent me pictures w/o me having to ask that got me SO STOKED, and had the sickest cars around his shop. I honestly can't wait to come back. They were awesome guys. Thank you T.I.T.S. 5 Stars absolute quality *** Pictures of before & after *** Enjoy my own spicy electrical work

Great service and solid advice. Replaced my Jeeps engine when it needed it. Highly recommended.read more

Rob swore I had 3 leaks in my catalytic converter. I said it was fixed 3 years ago. He says well…read morethere's 3 puncture holes. Sure. $1500. Quote. For pipes n exhaust n converter. Converters last longer than 3 years. Fishy right? Well. Brought to another garage that lets you see what's up n under the vehicle. Funny how some places think you don't know anything about vehicles. I used to help work on them years ago. He thought stupid female right. Well. $350 later it's fixed by another place. Exhaust only. N lie about miscommunication. It was said repeatedly holes in catalytic converter 3 punctures what a joke. Can't lie around that one. N witness sitting right there. Wondering if you lied about her vehicle issues too. Probably