Applauds to REN who is a life savor! I went to a discount…read moretire shop in Altamonte who wouldn't even look at my tire, told me he couldn't patch it. I left immediately and drove all the way to my loyal local tire shop who never does me wrong. Ren saw me in tears, frustrated about my car. He legit did everything he can do to help me out by patching my tire first. He was so nice that it calmed me down. Great value, great people ! Get you tires here !

I had an outstanding experience at Empire Tire, thanks to Colin. I originally came in for a service…read morerequest to repair a tire that had a nail in it, but Colin took the time to thoroughly inspect everything and identified additional issues that could have affected my safety. He was honest, knowledgeable, and clearly prioritized safety over upselling. After explaining my options clearly and transparently, we decided it was best to switch to my spare tire. The service was excellent and provided great value; I felt confident that I was getting honest recommendations. Colin was extremely professional throughout the entire process, and the shop itself was clean, welcoming, and well-organized. The customer service was consistently honest and trustworthy. Overall, this was the best experience I've had, and I highly recommend Empire Tire, especially if you're looking for quality service, real value, and peace of mind.

Bought 2 fuel filters from another NAPA and they gave me the wrong part. I tried to return them…read morehere. Even though I had the receipt they said no I have to return it to the NAPA I bought it from. In the future I'll use one of the big chain stores that have a better return policy.

Called to make an enquiry about a part as I check online for the availability of it. Online it said…read more"to call the store" so I did. Once I called the store they were no help at all. The lady that picked up the phone didn't even made the attempt to look up the part. The answer was simply "we have a lot of part hitches and I don't know if we carry yours" won't give them my business.

How about the ability to fix my vehicle. Have taken my…read morevehicle in for a Pcode related to the Vtec on my 2008 Honda element They have had it 2 X this week plus 4 times prior and still haven't fixed it. They have changed all related parts. We have provided better connectors, paid for multiple issues and replacements and now they say it's our Computer? No mention of doing any electrical testing on wiring harness or unit. Willing to take my money and still no fix?! Worst service for repairs ever. How can they have six high ratings hanging in ther shop. False advertisement ! Do not use this dealer for repairs.. an independent may be a better choice. For having Certified AES mechanics that's a joke in itself .

My oldest and their partner were in the market for a new car and located one at this dealership…read more When I looked them up by name, I came up with the Orlando location and thought this wouldn't be too bad. When driving them up there I wasn't thrilled with having to travel 60 miles one way to look at cars. We made the trip and they weren't too bad to find. They had an appointment which made our lives a bit easier as well. We got there a bit later in the afternoon and met with the salesman, Alan who showed us the vehicle in question. We checked the car out and took a test drive in it and then tried one other vehicle for comparison. After we were done, they settled on the first vehicle we checked out. Bear in mind that they were looking to buy a used car because of the pricing. Overall, the car seemed pretty good with new brakes and tires on it. There were some cosmetic issues, but that is to be expected on a vehicle that is over 10 years old. It was in much better shape than some of The other vehicles we have looked at. We went through the whole process of working on financing and arranging insurance and they took the car in the back to give it a final cleaning and once over. By the time we were finished, the dealership was actually closed. We went out with the salesman to get the car And ended up discovering a problem with the door locks. Period the salesman gave it a quick check and apologize for the issue. He offered to have them repair it, but we would have to either leave the vehicle or come back. We decided to take the vehicle and he set up an appointment With service for the following day. They took the vehicle back in the following day to have it checked out and found the problem. They had to order a part which meant the vehicle was gonna have to be brought back another time. They also found a couple of other Small items that they took care of. This can be frustrating for people, but having worked in automotive for so many years and understanding that this is a used vehicle. We work with them on it as they were being as helpful as they could. A couple of other trips had to be made back to the dealer to make sure everything else was in order and get the door locks fixed but now the car is in very good working order for its age. The kids have been very satisfied with it and it is performed very well for them. They have been very happy with The gas mileage that it gets because fuel has gotten so pricey again. If you were up in this area and needed a vehicle, I would definitely recommend Alan. He was very friendly and personable while also being professional in his job. With the minor issues we had he tried to go out of his way to make sure that we were happy.

I came here to get oil and a filter for my oil change and Kat the front desk associated help help…read moreme and I just wanted to say that she was super nice and helpful and she was really patient and I really really appreciate her help! Need more people like her .

helpful finding parts for my new Lincoln Continental * 1967. * belts , hoses; and batteriesread more

I am going to add to the other reviewers who were not happy with their service here. I wish I had…read moreread their reviews before going. It is one of the top choices with insurance as it is a franchise. Perhaps one of the other locations has quality body shop guys but this place is a joke. I had to return twice for the work to be repeated because not only did the technician not do his job or maybe they just dont know what they are doing, but the person in charge of checking didn't do his job. This is just a feeling I had but I dont think they did the work they claimed and charged for it. I have never encountered such incompetence in a repair shop/work . Save yourself frustration and stress.....go somewhere else.

DO NOT GO TO THIS SHOP! I strongly advise against using…read morethis auto repair shop. Your insurance policy allows you to take your vehicle to any repair facility, and if your car is still under its factory warranty, it is best to take it to the dealership. My car was repaired here after a rear-end collision in early 2024. Approximately two years later, I noticed my muffler was damaged and making noise. Remembering their warranty, I brought it in for inspection. They informed me that they had used a non-OEM part that failed and needed replacement. While they agreed to the replacement, they never followed up as promised. After a week of no contact, I had to call to follow up. They then claimed the part had been ordered and would contact me the next day, which never happened. I had to call again. After repeated attempts finally the part arrived and appointment was scheduled, they provided a rental car, but I still had to repeatedly check in throughout the day for updates on the repair. Upon picking up my car, it was not cleaned after the repair, and I was sent home without any paperwork. I called the next day requesting the paperwork, and the manager promised it the following day. The next day, I received an email with outdated paperwork from 2024. When I requested a receipt for the recent work, I was told that they were unable to provide one. I raised concerns about the unprofessional behavior of the client representative, Brian, and how I had to repeatedly follow up, only to be sent home without the necessary documentation. The manager, Damian, responded with, "We have concluded business with you and will agree that from here forward we will not be conducting business with you again."

An Absolute Angel! The Most GENUINE HONEST person that is rare to find, I'm in an extremely…read morehardship time as a single mom with a little boy who's Autistic and my car stopped working so I am unable to take my baby to school or his therapy's and Mr Theodore was so compassionate and professional and even though he was unable to fix my car he STILL tried all he could to help me and my son, I know my car still doesn't work but I am still SO GRATEFUL for Mr Theodore having such a wonderful heart! Absolutely Trustworthy Definitely take your vehicle to him! God Bless your heart

I'm begging you to take your vehicle ANYWHERE else, there's plenty nearby. This place will charge…read moreyou for a random fix, lie in your face and tell you that they've resolved the issue knowing they didn't. They will LITERALLY clear the check engine light before parking your vehicle in their lot for pickup and act surprised when you tell them it turned right back on when you drove off the lot. Poor customer service. They do not care. Do NOT waste your time, energy or money here.

Great shop always taking care of the Northmen family. Honest and fair mechanic shop and group of…read moreguys

Do not visit this shop it's a scam at best and incompetent at worst!…read more I originally brought my car here for a water pump job because my normal shop was too busy. Mechanic plus replaced the pump and I drove the car for a few months before noticing the coolant leaking and oil leaking. I went to my normal shop for the oil leaking when they told me the pump was leaking again. I got the oil leaks fixed and took it to mechanic plus and the first time they claimed they pressure tested it and it was fine. I brought it back about a month after because the leak was getting worse. I dropped it on Saturday when they were closed and got a call Monday morning saying they replaced the pump again. No way they did that job in a morning. Sure enough the next day it was leaking coolant faster than before. Took it to my main shop and they informed me that the pump was never replaced and that the problem was just a broken clamp above the pump. Not only did mechanic plus lie and claim they warrantied the pump but they probably never looked at the car or they would have seen the broken clamp. Even if your car breaks down in their parking lot tow it somewhere else.

Transparent estimates, good communication, excellent warranty on parts and labor. I will be doing…read moreall my future car repairs with Motorworks!

I've taken three of my cars here and have had small and medium jobs done along with oil changes…read moreetc. I've been a customer for years. I 100% trust them to provide excellent, thorough work with a fair price and leave confident that I am properly taking care of my cars. One of mine is a 2011 and they keep her running like a top. Brakes, timing belt, fluids, oil changes, etc. and just will not take it somewhere else. Since my last review, the business was sold and the new owner has some of the same people here and hasn't missed a beat. Good job!