Thank you for the service. My daughter is very excited! Everything was amazing. I look forward to shopping with you in the near future.

When to this location for a new battery the employee Ezwakachi was the one helping with purchasing and installing the battery. When we got outside it was dark so I offered to hold a light for him he told me he did not need me to do anything but have a seat in my car until he was finished. But when a male customer came and asked him if he needed him to hold a light for him Ezwakachi said thank you so much that would help a lot. As a female I felt insulted that he made it seem like I did not already offer to do that for him and I wasn't capable to hold a light for him so that he can get the battery in faster. Once he put in the battery the car started we went into the store to get the receipt come back out less than 5 mins the car would not start. When I informed Ezwakachi he acted as if he had an attitude by sighing hard and storming to him manager. He has terrible customer service skills. I will never do business with this store again and advice others not to go here either. read more

Bought a $20 item that was a piece of junk. It broke within 3 weeks for no reason except it was cheaply made. I expected to get my money back. I had receipt. But they said because I didn't have the box, they would not do a return. Who keeps a box for 3 weeks for a $20 item!? They lost my business--I'll never shop there again. read more

I went to this advanced auto parts today and picked up the items that I needed. I walked to the register where there were three employees. A lady walks in ahead of me saying she needs a fuse for her radio, but needs a screwdriver to get her radio out and so two of the employees start helping her look for a screwdriver. Meanwhile, I stood there saying, I'm ready. The older guy got rude and told me to wait because he was taking care of a customer. The truth is it doesn't take three guys to look for a screwdriver for a lady that needs a fuse. He wasn't the one helping her. They should step up and take care of the next person in line. I guarantee you they lost a more valuable sale. read more

This place has no idea on how to provide good customer service.Went in today to get some new windshield wipers and the girl at the service counter looked like she didn't want to be there and had an attitude problem.I just only ask her a few simple questions like "what's the cheapest one?" "Is that all you have?" And she replied in a rude tone "yeah that's all we have" and she didn't even bother looking to see if there were cheaper ones.she wasn't much help at all and didn't even show me where's it at. there were two other employees as well and they were just sitting around on there phones talking about Instagram. Never going to this location again,they really need to teach there employees good customer service skills. read more

On Feb. 8, 2018 my car wouldn't start and I was in need of a jump....After receiving the jump, the service guy informed me I probably needed a new battery and that when if I turned my vehicle off there was a high probability I would need another jump.... Since a BJ's facility was directly across the street from me, I ventured there but discovered they had no battery for my vehicle...With the fear of needing another jump if I turned my engine off, I went to Advance Auto Parts nearby.... The service was great and a young WOMAN there tested my battery and assured me I did need a new one...She installed a new one and I was on my way....That was Thursday...I didn't go out at all on Friday but about 3pm Saturday I did attempt to....I say attempt to because my vehicle was dead as a door nail and even my electronic key wouldn't open the door. I was stuck the entire weekend believing I possibly had a bad NEW BATTERY and knew any type of service or diagnostic was too late at that time of day... Come Monday morning I called a service for a jump and the technician informed me that the reason for the non start was because the positive cable on the battery was just slipped on and needed to be tightened... My problem with this whole situation is a person can test a battery, see it is bad, install a new one BUT NOT TIGHTEN THE CABLES, and there are only TWO OF THEM????? Needless to say, that was my first visit to Advance Auto and my LAST because of this incompetence... read more

My battery was dying and so I went and bought one at Advance Auto Parts. No issues, got my battery and left. I was planning on having AAA put the battery in for me but I didnt realize how crappy AAA is now and they wouldn't put in a battery that you didnt buy from them. So, my sister said that Advance would probably do it. I had AAA jump the car and went up to Advance Auto on Shoppers Best Way, Woodbridge. I went in and asked if someone could put in my battery and they said 'no problem'. I figured I should do my wipers while there, so I bought those and had them put those on too. They were prompt, friendly, super helpful and my new battery and wipers worked great. read more

There are not a lot of choices when it comes to auto supplies. I will often check out Walmart first, as they have descent selection of auto supplies. Advanced Auto Parts is a good place for wiper blades, especially when they are on sale. They install them for FREE. This store is very clean and I have found the sales people very helpful. read more

I can find what I need online for the most part and go pick it up. Their website needs better location tools but I can navigate it. The people are friendly. Good place for those do it yourself types read more

This auto store is well stocked, even with parts that are usually dealer only, OEM. Also, look at their weekly ad for great deals. Knowledgeable staff and friendly. They support the military by providing a military discount. read more

Thank, you, Anna for assisting me with my long journey in finding, what I now know is called, a washer nozzle. I have been to countless auto stores describing what I needed and each time no one could point me in the right direction. I walked into your store said about two words and you knew exactly what I was looking for. You're awesome. Thanks for proving top notch customer service and taking the time to educate me. Store #09034 is now my place to go for all my auto needs. read more

I hate dealing with cars. My family usually just takes our car to the dealership to handle maintenance. However, the tech that inspected our car at our most recent appointment did a poor job. The dealership was supposed to change the wiper blades at the same time as the state inspection but they said they were still "good" so they didn't perform the service. We decided to just buy wiper blades and change them ourselves because the current wipers weren't doing a good job of providing visibility in the rain and it seemed like the tech didn't attach the blades back in properly (e.g. loud squeaking). The sales people were very helpful in helping us determine the correct wiper blades. I was pleasantly surprised that they would change them for you free in-store. It took about 5 minutes to buy the wiper blades and have the sales person attach them. Much better and more cost effective than having to go to the dealership for such a simple service if you don't want to do it yourself. read more

This place is the worst. The employees have two speeds, slow and stop. I sat on line September 2,2018 1220 for 15m while the cashier flirted with a customer. I did an online order and had to go to the shelf and pull it myself. What's the point of online ordering if you don't even pull the order. You guys are horrible read more

I had issues with my car starting so I visited Advance Auto Parts. Nevin tested my battery while I watched. The battery had low cranking amps so I decided to replace it. Within 30 minutes the battery had been tested and a new battery installed. read more