Have had a couple repairs done here. First on my son's car…read morewhile he was deployed, as a surprise when he came home... came out great and my son was very happy!! Recently I hit the rear of my truck when a trailer kicked backing over a curb, making a couple small holes, can't tell where the damage was, I'm very happy!! Overall great communication, delivered on time, work looks awesome!

Dereks was outstanding service and communication. Clearly understood the problem and worked with me…read moreon a project I had half started myself. Flexibility was great and performed the work at a very fair price.

Price range; and the timing of the response. I also like the location of the business.read more

Service was great and the work done was thorough! I was pleased with the job! The technician has…read moreover 30 years of experience!

Gerber Collision & Glass at this location has done a phenomenal job repairing my vehicle. It is a…read morelengthy review, but one worth reading. First, my car was heavily damaged by a HEAVY thunderstorm that struck most of the Chicago area back in June 2026. A tree fell on it, damaging the hood, roof and pillar. The extreme high winds sent flying debris that nicked and scratched all sorts of areas of the car's body. I filed my claim with my auto insurance. Their estimate on repairs seemed unreasonable due to the damage. The photos I submitted to my insurance company did not capture the depths of the damage. For the wonders AI (Artificial Intelligence) does, it does a poor job in assessing damage and REAL cost of parts and labor. Get an Estimator. Always. Don't trust AI for the cost auto repairs. At this shop, I was able to send my claim number and estimate from my auto insurance via email. Renee welcomed me, and walked me through the process. I'm very thankful for her patience, warmness and execution in terms of paperwork and helping me by contacting Enterprise to schedule a ride to the premises and obtain a rental vehicle. Throughout the week, Renee called me to let me know they were waiting for my insurance company to approve Gerber's estimate. The auto insurance company took a week or so to approve the new estimate from Gerber Collision Repair. It seemed like the insurance companies were backed up with claims during that time due to the sudden surge of vehicles damaged due to the extreme weather-related damage. If you're from Chicagoland you would easily recall this thunderstorm in June. I've to commend Luis (Estimator) for doing a VERY thorough job in calculating the real cost of repairs to my vehicle. The estimate was more reasonable than what my insurance company originally offered. He had an eye for the extent of the damage caused by Mother Nature. Once my auto insurance company approved Gerber's estimate, they got to work. Please always get an actual Estimator (a real life person) to look through your vehicle's damage as their knowledge and experience is more valuable than AI. Thank you Luis for having my vehicle's (and mine) best interest. It did take some time for my vehicle to get repaired. My insurance company could only cover a certain amount of days for the rental vehicle. I appreciated Gerber Collision Repair in covering the cost of the few extra days of the rental vehicle while my car was being finalized. This gesture meant so much to me. They took care of me. The hazardous smoke from the wildfires from Canada that came through may have delayed repairs. I don't know how safe it was to work in a repair shop during the poor/hazardous air quality. I know ventilation is a priority in a repair shop. I hope the safety of the staff at Gerber was prioritized. These were factors beyond Gerber's control. Again, be flexible. When I went to pick up my vehicle, Nick greeted me. He was very warm and made eye contact. He answered my questions about a deductible, walked me through the paperwork, made a couple of phone calls to get answers to my questions. Nick made sure to get Enterprise the rental vehicle back. A very personable and knowledgeable gentleman.He shook my hand at the end. This gesture and service etiquette I thought had been lost. Great job Nick! When I stepped outside to inspect my vehicle, Fredy the Technician who worked on the body and repairs of my vehicle walked me around to inspect it. My vehicle looked beautiful! It had not looked like that in years! The technician appeared to be very proud of his work- and so was I. The paint job was outstanding too! He gave me advice in maintaining my car's paint so it would continue to look pristine. Always listen to the experts! Huge shout out to Fredy! Overall, I highly recommend this shop. I'm very pleased with the staff in how personable they are. Great work Gerber Collision & Repair in Des Plaines Illinois! Love the staff here! -Alonso S.

Outstanding Customer Service! I cannot even tell you how pleased I was with both Renee and Nick!…read moreTrue hospitality and very professional! Thank you both for heping me with my 2020 Atlas Crosssport! The customer service was outstanding and the job on my car is flawless! It was a true pleasure meeting you both and will be sure to tell everyone about the wonderful service you both provided! Thank you so very much for everything!

Carnica is great. If you have any dings at all they take care of you. It's a great place to get…read morework done.

I stopped by today to get an estimate on a rear bumper repair. Someone assisted me right away and…read morecalled for a tech. The technician, Kevin, came out to assess the damage. My bumper had come slightly misaligned. He said the damage was light, but did make several times to get my bumper to snap back into place. Although he was not able to do so, he said that he thought the bumper would be fine and need no repair at this time. He did not charge me anything, although he tried to fix it for about 10 minutes. He was friendly, courteous, and saved me alot of money and stress. I highly recommend this place for the knowledge, kindness, and honesty.

Just picked up my vehicle and Ernie and his crew did a wonderful job on my hail damaged vehicle…read more They were recommended by State Farm and I am totally pleased.

My Hyundai Santa Fe had $4,800 worth of damage and the men at autocrafters restored it back to the…read moresame mint condition. It was when I bought it. These guys are absolute Masters at what they do. It blew my mind. I could not find a single flaw. Not only that, but my SUV was given a detail cleaning inside and out, so I will recommend every single person I know to them. To me they are the best! They're also personable, friendly, and fun. What a great experience!

I have used various repair shops in the area. I had an accident and used Total Collision for the…read morerepairs.. Dean Zahir and the team were very professional. They actually really cleaned my car after the repair. First class service Quick turn around time... They went above and beyond. Thank you

Great customer service! They fixed my dent in one day at a reasonable price after comparing other…read morerepair shops. Plus they provided me transportation.

If I could give this business 10 STARS I would. I run a community organization where we take care…read moreof homeless people in the NW suburbs. We had a lady who is living in her car and the vehicle broke down. Rolando's heard our cry for help on social media and sent help right away. They towed her truck to the shop, fixed battery and tires.... All this with no charge. Let me say this again.... THEY FIXED HOMELESS PERSON CAR which is her home and transportation... NO CHARGE. I am beyond thankful to this wonderful business. People like you restore our faith in humanity. Thank you from the bottom of my heart.

Rolando's is always the go to place for my car. They are honest, knowledgeable, upfront, friendly,…read moreand care about their customer. I recommend them all the time to my family and friends. Only take your car to Rolando's!

I have a bad experience when I brought my Jeep and my RV to the HAIL SPECIALIST SHOP. They are not…read moredoing professional jobs about work on my vehicle. And also not very good about keeping time and promises. They release my RV when is doesn't look good. They have to redo again 2nd time. Now my Jeep is still in the shop for almost a month. The insurance already paid the shop over 5K and they still asked for more. They refused to release my Jeep until they get all the money. I am very frustrated please tell me what to do?

They seem to be out of business. Too bad because we liked their prices and repair work.read more

Decided to have a swipe fixed…read more Used "The Collision Barn" here in our neighborhood, and a family owned business. Tom and Kevin are great guys and very straightforward discussing your needs and how work will be done. They even send photos of the repair and stuck to their estimate. No surprises!

Super nice and helped me out when they didn't need to do so. Very lovely interaction and quickly…read morefixed a trim issue on the spot when I came in for an estimate without giving me the run around or charging me an arm and a leg. A big name place wanted me to wait 2 weeks just to look at my car.

Highly recomended this place. So professional, frendly and they fix my car so fast. They also did…read moredetail on my BMW, with no aditional charges!!! Defenetly I will come back again!!!

I was involved in a vehicle accident and was recommended Passion Auto Body by a good friend. As…read moresoon as I called them they jumped to my help offering a tow truck to pick up my vehicle. Customer service is unbeatable to say the least. They worked with my insurance company (Statefarm) to get my vehicle to even better shape than it was before the accident. I picked up my vehicle with a full detail to which I wasn't expecting at all! If I can give them 10 starts I would! I'm a life long customer at this point!