I called Dr. Starr's office for an appointment and was able to get in the same day. Cindy, his…read moreoffice manager, was very helpful in arranging my appointment on short notice. Dr. Starr did a thorough exam and spent a lot of time explaining my condition and his recommended treatment plan. I really appreciate the time he spent with me and would highly recommend him to anyone who needs an ophthalmologist.

I've been a patient of Dr. Starr for nearly seven years now and am extremely happy with the care…read moreI've received. Cindy, the office manager, is always super friendly and helpful when I arrive. Dr. Starr himself is a very warm and caring individual who will go to any length to assure a good patient experience and top-flight care. He has an extremely impressive educational background for his work and brings his deep expertise to every issue that may arise. As a patient, I've always felt that Dr. Starr cares deeply about each of his patients and spends as much time as necessary to listen to concerns and provide the very best treatment plan. Dr. Starr has my very highest recommendation.

Unless you absolutely HAVE to come here, I would suggest avoiding at all costs. I take elderly…read morefamily members here and this is one of the most unprofessional and SLOW medical offices ever. Having an appointment is absolutely pointless because even if you show up early/on time, you'll likely be in there for over an hour after your initial appointment time; honestly probably even longer. I've sat in the office waiting for my family members for 3+ HOURS (mind you, this was WITH an appointment!) and got so fed up and had to ask what the heck was happening. Why have an appointment if we have to wait that long? Make it make sense. It looks like they overbook appointments per day to squeeze in as many people as possible, but this doesn't do anything except create extremely long wait times. I once talked to someone else in the waiting room who was taking his elderly mom to an appointment and he expressed frustrations of how something went wrong the day of, and so they made them return the next day to wait EVEN LONGER to be seen by the doctor. If anyone has a visit here, you'll likely be there all day, so plan accordingly. Or better yet - avoid all together! The front desk staff is also unprofessional. I speak Vietnamese, but even then they are snarky, rude, and have no consideration for anyone's time. The younger staff are usually a bit nicer, but the older middle aged ladies that sometimes work the front desk are so snarky for no reason. While I can't speak on the care received since I wasn't a patient myself, my family members have expressed extreme frustration with this doctor and his staff. The long wait makes it extremely frustrating. The staff will usually call before and morning of the appointment to remind the patient but they borderline HOUND patients and are like "you better come to your appointment!" - only to show up and have to wait for OVER 3 HOURS. Make it make sense. They need to reevaluate and reorganize what they do here because I can almost guarantee you, their patients all think the same thing. Avoid unless you absolutely cannot do so.

This office caused my mother significant emotional distress, and I would not recommend…read moreit--especially for patients who do not speak English fluently. My mother had been a patient here before and returned for an appointment after receiving an authorization and reminder from this office. She was following referrals from her primary doctor and specialists, including UCI. During the visit, her eyes were dilated without a clear explanation, and she left confused and upset. When I later called the office to ask a simple question about why her eyes were dilated and to understand her care, the doctor raised his voice, was dismissive, and said that "no one is going to be able to cure her symptoms" and that "there is nothing wrong with her." The tone was hostile and unnecessary. My mother does not speak English well and instead of being treated with patience or respect, she was made to feel incompetent. She left the appointment crying. The doctor also seemed upset that she had gone to UCI for a second opinion and accused us of "going back and forth," even though his own office initiated the appointment. Patients have the right to seek second opinions and to ask questions without being yelled at or shamed. This experience felt retaliatory, unprofessional, and deeply upsetting for our family. If you or your loved ones value respectful communication--especially if there is a language barrier--I would strongly urge you to consider another provider. Esta clínica causó un gran daño emocional a mi madre y no la recomiendo, especialmente para pacientes que no hablan inglés con fluidez. Mi madre ya había sido paciente aquí anteriormente y regresó a una cita después de recibir una autorización y recordatorio enviados por esta misma oficina. Ella estaba siguiendo referencias médicas de su doctora primaria y de especialistas, incluyendo UCI. Durante la cita, le dilataron los ojos sin una explicación clara, y salió confundida y angustiada. Cuando llamé posteriormente para preguntar de manera tranquila por qué le habían dilatado los ojos y para entender mejor su atención, el doctor levantó la voz, fue despectivo y dijo que "nadie iba a poder curar sus síntomas" y que "no tenía nada". El tono fue hostil e innecesario. Mi madre no habla inglés bien y, en lugar de recibir paciencia o respeto, fue tratada de una manera que la hizo sentir incompetente. Salió de la cita llorando. Además, el doctor parecía molesto porque ella había buscado una segunda opinión en UCI y nos acusó de "ir de doctor en doctor", a pesar de que la cita fue iniciada por su propia oficina. Los pacientes tienen derecho a buscar segundas opiniones y a hacer preguntas sin ser gritados ni humillados. Esta experiencia fue poco profesional, intimidante y muy dolorosa para nuestra familia. 这家诊所给我母亲造成了很大的情绪伤害，我不推荐这里，尤其是不太会说英语的患者。 我母亲之前在这里看过诊，这次回来是因为该诊所发送了授权和预约提醒。她是在按照家庭医生和专科医生（包括 UCI）的转诊就诊。在这次就诊中，她的眼睛被在没有清楚解释的情况下进行散瞳，让她感到非常困惑和不安。 之后我打电话只是想了解为什么要进行散瞳检查，医生却提高了声音，说话态度非常强硬，并表示"没有人能治好她的症状""她什么问题都没有"。这种说话方式非常不专业。 我母亲英语不好，本应得到耐心和尊重，但却被对待得像什么都不懂一样。她离开诊所时哭了。医生还因为她曾在 UCI 寻求第二意见而表现出不满，指责我们"来回换医生"，尽管这次预约是他们诊所主动安排的。 患者有权利寻求第二意见，也有权利提出问题，而不应受到斥责或羞辱。这次经历让我们感到非常失望和难过。

Very professional and friendly staff, I never had to wait longer than 10 minutes. Doctor Jared…read moreYounger is very kind and attentive. I would recommend this office to anyone needing eye care especially catarac surgery.

Dr Starr has the best bedside manners I've ever met from a Dr…read more They wiggled me in a few weeks earlier due to eye swelling and his front desk Cindy was the nicest ever. The facility is clean and the best thing about this doctor aside from his awesome courteousness, is that he's not just an eye doctor, he seems to genuinely care. I appreciate people like him!

Let me begin by saying, like all people looking for eye correction treatment in the beginning, it…read morecan be daunting to think about. Not being educated on what EVOicl, Lasik, and smile treatments are, I came into my first consultations not knowing a thing. Needless to say my counselor Christine took the lead in enlightening me on which procedure was right for my eyes. For context, my eyes were both around -6.5 with bad astigmatism. She ran through the entire process and explained what to expect going into my operation. Overall, from the beginning to the end, I felt safe, secure, and well-educated in every step of the process. The surgery itself was held at their Rowland Heights location, and the office staff/ doctors were super friendly and helpful. Dr Patrick Pham knew what to say to relieve any stress going into the treatment, and was well spoken throughout. With their multiple branches, I had the pleasure of going to their Westminster location for my post-op appointments. If you're looking to get eye surgery done, look no further. IQ Laser will get you right. I am beyond happy to exclude contacts from my daily routine!

I got the SMILE procedure around 6 months ago at the Rowland location. Prior to the procedure, I…read morecame to this Westminster location for my consultation. The staff is very sweet and makes every visit smooth. I met with Christine for my consultation and she informed me of the different types of procedures, healing time, etc. I was a bit anxious going into it, but Christine made sure to answer any questions I had which provided comfort. My procedure went very well and I am now 20/20! The SMILE procedure is easily one of the best decisions I've made as it's made my life so much better. I didn't realize how bad my vision was and how much of a hassle it was to deal with glasses and contacts. I've been meeting with Dr. Nguyen for my post op visit and check ups. It's always a delight seeing her. Thank you IQ Laser Vision and staff for the gift of perfect vision!

Service was fantastic! My contacts were drying so badly and one of their team members so…read moregraciously helped me with finding the correct eye drops to remedy this. Alex aka TO THE PERSON WHO LEFT THE PREVIOUS REVIEW: Apparently you don't read your insurance contract, otherwise are you calling them a fraud? Your insurance decides what is billed, not Beach Eye - if you have a problem with the billing start there and stop leaving bad reviews unnecessarily.

At the HB office they are all friendly, helpfull, and professional. Dr. Do is fantastic!!read more

We were traveling in Southern California and my girlfriend started experiencing a sudden increase…read moreof floaters and flashing lights....which is a urgent sign of detached retina. We were very worried to say the least, especially since it was Sunday and no ophthalmologists were open. We were so lucky that we happened to call Aquity Eye Group, because we soon got a call back from Dr. Elizabeth Du. She was compassionate, and so helpful, that she agreed to meet us at her office in 30 minutes! She was very professional, quickly determined that there was no detached retina, and was able to fully advise us on next steps. I would certainly recommend Elizabeth if you need a good Ophthalmologist who actually cares about the patient.

From the owner: Dr. Elizabeth Du was born and raised in Grand Rapids, Michigan. She attended the University of…read moreMichigan for her undergraduate education, where she received a Bachelor of Science in Biochemistry. She then attended medical school at Wayne State University and completed her ophthalmology residency at Henry Ford Hospital in Detroit, Michigan where she was co-chief resident. Dr. Du then joined the University of Michigan Kellogg Eye Center comprehensive ophthalmology department where she practiced for six years. Dr. Du's medical interests are focused on comprehensive ophthalmology, which includes cataracts, glaucoma, corneal disease, eyelid disease, diabetic retinopathy, and macular degeneration.

All things having to do with eye health. ManYof the doctors rotate between Fountain Valley and the…read moremain campus at UCLA.

I was referred to Dr. Bert for eye dryness. His staff was so kind and helpful. His assistant was so…read morenice and took her time to ask me questions and explain what the next steps were for the appointment. Dr. Bert came into the room and he was nice, great bedside manner, and reviewed my chart. He examined me while explaining everything he was doing. I have seen 3 other doctors about this problem, and he was the one who truly prescribed the right regimen I'm doing so much better. Thank you, Dr. Bert!!!

Cindy Ung is a wonderful doctor. Answers all my questions and. My daughters questions. I am a…read moresenior citizen and doctor and very patiently repeats for me and make sure I understand what I need to do next. The staff and this office is very warm and friendly and helpful. I recommend Southcoast Retina Center - torrance highly.

Tried to change an appointment- was on hold for 45 minutes until I was #1 in the queue- then just…read moredial tone. Called back and was# 6 in the queue so it would probably be another 45 minutes on hold. What business operates this way? Absolutely terrible. Anyway- I will find another retina specialist if this is how they treat customers.