I had been having issues with the dryer vent. They showed up at the scheduled time, went right to…read morework. They showed me pictures of what they found (before and after). They did a great job for a good price. I would defiantly recommend them and will call them back when it needs to be cleaned again.

Such a great company. They had great communication, were on time, and extremely professional. I…read morewould absolutely recommend this company.

Nothing is worse than when your toilet breaks and the darn warranty company won't cover it. Then…read morethe quotes you get from plumbers are all over the place, with made-up issues that don't exist. That's what u experienced, until I remembered that Airworks, a local, family owned business, recently added plumbing to their list of services. So they were no longer, just the AC/ heating people I had known about in the community, they had increased their services available. I reached out to Stephanie, the brilliant mom who's pictured on their vehicles, and told her what I needed. She connected me to Karmen. They were very quick and responsive to scheduling an appointment for a technician to come out to my house and replace my toilet, it was practically instantaneous. The day prior to my scheduled appointment, I got a text message saying that they would arrive during a four hour period. I must say, It's very easy to respond to them in regards to text messages. I got a text message letting me know when the technician/rep Riley would be arriving. He was very friendly, informative, and helpful. He explained what he'd be doing and let me know the process, as well as the estimated time of completion. Riley was really friendly and really fun to work with. We talked a little bit while he was removing my old toilet and installing the new one. Get ready for the addition of plumbing. Awesome company very responsive, hard-working, and dedicated to making sure that you are happy with the job they have done. Plus, they are a small business and family owned. There's nothing better than that, right?

How can I simply express to the vast many of y'all, How well impressed I am by this company without…read moresounding like a homer! My experience through Shane HAS been by far superior to any other. Thanks Shane for the professionalism for the thoughtful and thoroughness in my project! Dude! Hands down you're the best. Not to mention the best price offered even after I asked for the Brand- Thumbs up! Above the rest!! I'm recommending dealings with AirWorks-

Vince and his team from Elk Grove air duct cleaning did an amazing job on clean out my air vents!…read more They were on time and got the job done in a timely manner. They are very professional and friendly. Upfront and fair pricing. I liked that they even send you live updates of the cleaning! Good quality work. Now my homes air is even more clean! Don't wait call them now! Oh and Vince is also a veteran! Support our vets!

We had Vince and his partner from Elk Grove Air Duct Cleaning Company come out to clean the air…read moreducts and dryer vent in our new home, and we were really happy with the service. They showed up on time, were friendly, and got right to work. We bought a house that had a lingering smoke smell, so having the ducts cleaned was important to us. Vince was easy to communicate with, answered our questions, and explained everything without any pressure. The whole process was smooth, and the house already feels fresher. We'd definitely use them again and would recommend Elk Grove Air Duct Cleaning Company to anyone needing air duct or dryer vent cleaning!

I am writing as a deeply concerned and frustrated potential customer who has experienced an…read moreunacceptable series of failures by your organization. On 10/13, I spoke with Christina to schedule a fireplace cleaning appointment for a date shortly after our call, with an arrival window of 8:00-11:00 AM. During that same call, I requested that a supervisor contact me regarding additional questions. No one from management ever returned that call. On the day of the appointment, the technician never arrived. At 10:00 AM, I contacted Jeffrey, who informed me the technician was running late and would arrive in the afternoon. No one showed up that afternoon either. When I spoke with Jeffrey again, I provided my address a second time. He then sent a confirmation notification containing the wrong address and even the wrong city. I called back once more to correct the information so the technician could locate my home. Despite all of this, no technician arrived at any point that day. At 4:00 PM, a customer service representative called to inform me that the technician "had something to do with his wife." This explanation was completely unprofessional and unacceptable. I demanded an immediate call from a manager. No one contacted me. To this day, I have still not received a single follow‑up call from any member of management. Adding insult to injury, I began receiving text messages a few days later offering to reschedule the fireplace cleaning. I made it clear that, given the severe inconvenience and complete lack of service, the cleaning should be provided at no charge. I received no response. This entire experience is a clear example of extremely poor customer service, a lack of basic professionalism, and an absence of any meaningful management oversight. Despite multiple requests, not one manager has contacted me. Based on the conduct I have witnessed, I cannot recommend this company to anyone. If these practices continue, it is difficult to see how this organization will remain in business.

One star, despite getting a good price of $50 to replace a window screen, and $299 for inspect…read moreand clean chimeny, I expected to clean the chimney area, meant inside chimney and at base of chimney or anything in contact with chimney. Alex went up to the roof but did not clean away the debris up against the chimney, he took pictures but did not clean up the debris. I paid $100 for sealing the cracks in the chimney box and he did a good job with that. The inspection on the outside is where things get quite questionable, Alex advised they would fax me back and estimate of any additonal work. The estimate is for $1007. The report lists the condition of my Chimney report as "unsatisfactory" It also says the note is d/t the exit set up of the chimney, but that is not explained. further down in the estimate. Then below are 3 items for remediation. Repair to cap arrestor is noted as "rusted" needs prime and paint, then next box says " preventative" and " fire hazard", $259., the next is Chase cover " rusted or discolored, needs prime/paint, says "preventative" $399., for the base of chimney says " flashing - water issues - install diverter next box says preventative - gives the code that lists water diverter or cricket. The pictures do not show any rust on the cap arrestor nor the chase cover only soot, and the discoloration is dirty water on top d/t it had just rained. The base of the chimney picture is covered with debris that alex did not remove before he took the picture which means he did not actually look to see if flashing was below the tile, nor did he see that there was flashing there w/ a water diverter that had been installed by my roofer in July last year. It can be seen in the picture zooming to the R. The quote says w/ the code either water diverter OR cricket, but when you talk to them they say well its better with both. When asked about the estimate they sell you that its all legitimate work but then say, estimate does say preventative however, estimate also says condition of chimney is "unsatisfactory". If this is work that is not necessary at this time estimate should say currently satisfactory, just because it could be better does not mean its necessary. I would even beg to differ that since they did not remove the debris at the base of the chimney, not only is the inspection of that area invalid, it is also incomplete work because he failed to " clean the chimney area". I have talked to them at length about the report and they justify the "type of work is code work" but not really necessary to my house today. They dont come right out and say, this all might be things you should do in the near future to be proactive. The cost of just priming and painting, per my brother in law who is a contracter said thats an hour job and they want to charge you $700 then wondered why for the cost they would not just replace the cap arrestor for that price? Since I did have roof work done by a licensed contractor in July I will be reaching out to him for his comments and follow them up here. Still 1 star not happy with overall feeling misled and work on roof w/ debris left incomplete work.

WOW FACTOR? Yes, there was no charge for them to check a smell, which likely is a dead rat…read moresomewhere. Excellent and competent service rep. USE AGAIN: Yes. They do a great job and provide confidence they know what they are doing.

After regular plumber took two visits and seemed overwhelmed, these guys came quickly, found my…read moretanks quickly, and cost less than my plumber. I remain so surprised by the discrepancy---and remain grateful!

I requested a quote over yelp and they called me bright and early back the next day (I asked at 8pm…read morethe day before). They scheduled an estimate the same day and they had the dryer vent cleaned in that same time frame. The value was comparable to others I had heard from other companies. Nick was very upfront with costs and showed me all his steps. Before and after photos, as well as what I could to later to keep my vent clean. I'm a very satisfied costumer.

I do not recommend. I didn't want to leave a bad review but they are not responsive to my concerns…read more First off they changed appointment time for earlier which was great then proceeded to rush the entire time leaving small messes beneath each vent. The Tech was kind but did not clean ac ducts properly. He did not follow the standard or blocking vents which made having the vacuum pointless just blowing dust and debris throughout my ac system. They charged premium price for an incomplete service. Do not use this company.

My house was built in 1953 and has non standard 2x14 vents. I called a couple other duct cleaning…read morecompanies but they did not have the right equipment to do the cleaning. Spotless Duct Cleaning had the correct equipment and did a great job. I can definitely tell the difference with the lack of smells coming from the vents when the air is blowing out. I highly recommend their services. The company did what they said they would do for a fair price. Thank you.

Pouya was on time, friendly, and professional. He wore shoe coverings the entire time he was at…read moreour home. He cleaned out 2 receivers and 15 other air ducts. I found spotless duct cleaning originally on Groupon. I called him first prior to purchasing the Groupon, which he indicated he would honor the deal without me purchasing the Groupon. It was a terrific value! I had called several places for quotes. One place charged $50 per air duct/ receiver. I ended paying half that amount in duct cleaning with spotless duct cleaning. The down side.... I didn't visually inspect his work. I didn't climb a ladder to inspect the air ducts which were all located on the ceiling. Didn't take any pics prior to him cleaning or after the job was done. I saw he vacuumed out every duct throughout the home spending about 10-15 min on each duct. He was working hard and was perspiring around his face. After he was done I saw some vents were dusty. His service apparently doesn't include him cleaning the metal vents themselves (Just an FYI). Also, he asked if we wanted to pay for an HVAC/ furnace inspection. Since we just purchased the home, we thought any additional knowledge of the home would be helpful. He charged us $40. Honestly we could have done without it. Overall it was a great service. As a consumer, next time I plan on documenting before and after of the work.

Very professional. Explained all services and prices . Excellent service. Will be hiring again.read more

Excellent service Very professional…read more Great communication Respectful of our home Definitely will hire again