I was in a car accident in May with my Subaru. The rear end was completely bashed in from someone…read morewho hit the rear end of my car 3 times. The back end was completely bashed in. Subaru recommended Heritage Cadillac to fix it. Best decision I made, as I was treated so well from the time service advisor Jeff answered my call. It took a couple of weeks. When I got the car back it was as if it was brand new. The paint matched perfectly. Even the women at the desk in customer service were very friendly and polite. Thank you, Jeff, for your patience and keeping me informed along the way.

Great deal by the manager, Cody. All business. Best deals around. Transparency and answers…read morequestions directly.

Chicago's U-Pic-A-Part is a recent arrival to the area. I didn't even know it existed until I…read moreheard several radio commercials for it and spotted a billboard, all on the same day. The advertising blitz worked; I had tools in the trunk so I went there immediately. If you've been to almost any other area junkyard, you already know the routine - pay your $2 admission fee, get your toolbox checked and you are released into the yard to look for whatever parts on whichever cars you like. Like most of the other yards, the cars here are organized by make (GM, Ford, Chrysler and imports) and are up on stands for easy picking. Unlike most of the other yards, this one has an asphalt surface, probably from some leftover factory parking lot or whatever it was that used to be here. The paved surface sounds like a great idea but upon thinking of the only other area junkyard that I know of with a paved surface, I have decided I am not a big fan of the asphalt. The surface soon takes on an oily, slippery texture and if there has been snow lately the aisles between the cars become icy and treacherous. At least that is how it is at the "other" paved junkyard; who knows, maybe U-Pic-A-Part will have an army of laborers with shovels to keep the rows clear all winter. Maybe it will be different. This winter has been remarkably free of snow, so so far so good. I didn't find anything that I needed to buy so I can't comment on price. Cars are of the typical late-model variety, mostly from the 90s and 2000s with a smattering of cars from the 80s. I didn't see anything older than that, at least not in the GM section. So what's not to love here? Besides my preference for gravel instead of asphalt for a ground surface, what this yard is lacking is an online inventory, something that most of the other area junkyards have all added in recent years. That has truly become the game changer and has eliminated the all-day random search through a half-dozen yards in favor of strategic visits to the one or two yards which actually have the make and model I need. And this is all thanks to the online inventory. Its something this yard needs to get. The internets have come to almost all the other junkyards in the area and this one needs to get with the program too.

I found tires and minor car parts for the cheap here. I came with no tools and they referred me to…read morea guy for removal. Couldnt beat that. I left with what I needed and at half the cost.

Got there very early to avoid the crowds. Service was excellent courtesy and professional. Wait…read moretimes are always unpleasant and tire shops, making early AM appointments limits the stress. Highly recommend this business.

ALWAYS friendly! ALWAYS appreciative of your business! Will absolutely work with customers for…read moreappointment scheduling, pricing guidance, and general questions. I've dealt with several members of the staff, and they're all excellent. Very easy to recommend this location.

These people are the best! Their work is outstanding. They're professional and make you feel like…read morefamily. I love their new location at 4700 W. Harrison and apparently their other old customers do too! I trust the work they do and know I'll always get a fair price. after many years using their services,, I've never had one reason to complain. Bravo!

They give great customer service and best prices in town, they try to work with you to the best of…read moretheir ability. I live in the W.bards and drive 40 min to give them my business. I woIld suggest that you call to see what the wait time would be. My only complaint is that it could be cleaner, paint job and new furniture but for the price & service it's worth it for me.

I ordered a steering part with motor(crank) for my 2011 Malibu. When I went to pick up only half…read morethe piece came in. Tried to convince me to BUY the crank when it was supposed to all come together. I DID NOT pick up a wrong part. They refused to Refund me. I paid with my credit card and contested. The fought me all the way. I was completely scammed. I am paying my credit card for a piece I never received. RUN AWAY FAST. DONT TRUST THIEVES

Today Saturday I called and ordered a part, they told me it will arrive at 11am, today, I get to…read morethe store and the parts isn't ordered and if I order it today it is out of state, I came to the store expecting the part and ended up just wasting my time and gas, I will never shop here account, I even gave the guy my 3 tickets I had filled with every purchase I made with them, just for that reason I wouldn't waste my time with them anymore, and their prices are higher. I will avoid this place for now on, they did not help me properly, they made me waste my time and gas and all I got was disappointment, I was happy with them before today, now I don't even want to deal with them anymore. I know their time is valuable, treat my time with value to because to me my time is precious and I don't have enough time to burn.

Came to oreillys for a car battery replacement. Arturo was eager and ready to help out and I was…read moresuper grateful! He was also able to walk me through the socket sizes used to change out the battery (if I decided to change my battery in my own in the future) and some other tips about my car! He was very knowledgeable about the whole process! The whole process took less than 20 min! Now I can drive around with my brand new battery! Thank you Arturo and O'Reilly!

Amazing customer service , and great out going help from this location , Lucia and Cristal were…read moregreat and they never miss when it comes to needing parts or locating them

This place also caters to used car parts...kinda like a junk yard except it's not. Everything's…read moreorganized by specific car part on the inside. I called about 20 different places before these guys had exactly what I was looking for and that was an entire driver side headlight to replace in my 2003 Coupe Alero. The guy gave me a fantastic deal $50 as it sold for over $100 even $200 online!! The headlight he found for me even included the bulbs at no extra cost to me. Thanks for making my day guys, not to mention keepin' extra bucks in my pocket. Guys are very friendly too. :) :) :) BONUS POINTS!

Over the years i've purchased a front axle, tires, a hubcap... plus a few misc extra parts that i…read morethought i might need but didn't. They accept returns with a nominal re-shelving fee. The prices are a quarter to half of what they would be brand new. Also love the fact that they have a complete inventory and all it takes is a quick phone call to see what they have in stock. If they have what you're looking for they'll pull it off the shelf and put your name on it, so it will be ready for you when you show up.

horribly dishonest company. i needed a replacement glass section for my van. i called on monday…read moreand was told they had my part. bad streaking within the tinting is a known problem so i specifically asked if someone could inspect the glass for the streaking. i explained that i was over an hour s drive away. i was told on monday that the glass was perfect. i called back tuesday to confirm the glass was still on hold and asked the second man if he could please inspect the glass for syreaks in the tinting. he also said it was excellent. i went to get the glass and it was heavily streaked. it was shit! both men lied. they never did inspect it or saw the streaks and lied thinking maybe i would buy it anyway. whether i spoke to a manager or someone pretending to be m anager, the only responses my complaint got was amused smiles.... subtle smirks saying "oh too bad..you drove over an. hour for nothing: unless you are absolutely desperate with no other source for a part just be smart and pay a little more if you have to, but try to find a more honest company to deal with.

Always a wrong or broken part when I order something from this disasterous place, all these years…read morein businesses and can't seem to get t together. Buyer beware, if you get something go pick it up yourself!!!