So very impressed with Art and his team at Advanced Auto! They listened, explained, and their work was exactly as promised! What was so welcomed was the follow up! (Which unfortunately, In this day and age is extremely rare). Their followup was Actually impressive!!! I was Informed when they had spoken to adjuster, when parts arrived, who worked on the car - when car would be finished! And they hit each timeline as promised! Even down to getting the rental car picked up!!! Oh, they even had my car cleaned more thoroughly than the Mercedes dealer ever has!!!! (Actually looks & smells like it was completely detailed)!!! Still can't believe how they turned a frustrating situation (accident), into an experience with a pleasant & positive outcome !!!! I already have and will ALWAYS recommend Advances Auto in San Juan Capistrano!!! Thank you again Art & your team!!! read more

While I ended up not using them for my car repair (my daughter has a friend that did it), they are very nice, replied quickly to my requests and provided a quote with lightning speed. I saw the quality of work they do, and it's terrific. If it weren't for the friend, they were top of the list. read more

I can't say enough great things about my experience with Art's business. Without Art, I feel my 2003 G35 would no longer be with us. I had an accident that caused significant damage to the driver's side door, with lesser damage to the rear door (per photo) - and, of course, this occurred shortly after I dropped collision insurance as the G35 is an old vehicle and starting to show its age, including old bumper damage and an annoying rust spot. So that is the backstory. I got several recommendations, and when I was driving to one, Art's shop popped up in my app - and I headed there to get a quote. This was an early stop, and I filed it away but noted Art's conversation with another potential client that impressed me re: non-OEM part replacement. After gathering ~ 5 quotes - including driving North hoping for lower rates, I was despondent. The repairs were going to cost more than was rational - and I have a wife. But Art's quote was close to doable, perhaps if I also had some of the legacy issues fixed I could rationalize spending the money on my old friend? And that is what we did - Art modified the quote to include several items that made her look better than before the accident! Oh, when I first got her back, a piece of trim was still in need of repair; Art scoured the earth and purchased the scarce part on his dime (well, it was actually pricey for him) and installed it while I waited on a quick return visit - no charge to me. Again, so rare to have a good experience these days, so sorry for all the text but Art deserved it for saving my fair lady! read more

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Came to them as a referral from my insurance company. The service, work quality, communication and customer service was excellent. I would highly recommend Art and the entire company! read more

Spectacular work done on our Macan Porsche!!! Performed work on time & really did a great job.

Art and his team did an awesome job making my car look like new. After this experience, I would not look anywhere else for body work. They are friendly, professional and true experts at their work! read more

My Audi Q5 looks great after the collision repair. Whole process was smooth; Art navigated dealing with insurance company to get repair done correctly. Work done beautifully and quickly. read more

Took my car here after an accident and they were great to work with. They walked me through how the process would work with my insurance company which put me at ease. They then did an awesome job of working with my insurance company, Geico, to make sure they replaced everything could possibly be impacted. Hopefully, I won't be back again soon but will definitely go back there next time I have an issue. read more

Wonderful experience from start to finish. Art is so nice and accommodating and couldn't have asked for better service or a quality job. I wouldn't consider anyone else.... read more

I highly recommend advanced auto refinishing I dropped off my car 2/6/2023 due to a fender bender. They made the process extremely easy and was very efficient with their time and commutative when they needed one extra day to make sure paint was fully dried. I got my car back extremely clean inside and out. I would most definitely use them again in the future. read more

I should own at least half of Advanced Auto Refinishing for the number of times over the past decades I have been there. My annual (but semi annual this time) visit to Art and his son, Art Jr at Advanced Auto was epic! It was totally flawless from beginning to end. Both of them were outstanding to work with! And both gave excellent service to detail INCLUDING my car. It was EPIC in its condition!!! It's first time I even left a " tip" of $120 to buy the guys lunch. It was well worth it! Their service beginning to end is was a 10!! And this from a 54 year resident who is well into his 70's. EXTREMELY WELL DONE GUYS!!!! read more

If you want it done to look like it never happened, Art and his crew are the best. I am a return customer and would not take my cars to anyone else. I am very obsessive about my vehicles. read more

I'm so lucky I found these guys! There right next to where I get my car serviced. They said they take all there body work there! I had the front end smashed on my new Lincoln and I really was concerned about the integrity of the work being it was a new car. They made sure every last park was OEM and wouldn't accept anything but with my insurance adjuster. Which it's half the battle! I owe it to Art to spread the good word because they deserve it! read more

So unfortunately I had to take my second car into Advanced Auto for hood damage that occurred when a branch fell onto the hood. I went with my insurance coverage and Advanced really helped with the process. I had gotten 3 estimates for the repair and two of the three (including Advanced) said that the hood had to be replaced and not repaired. Even with replacing the hood, Advanced was the least expensive. Of course Advanced did an outstanding job. During the process my insurance company only ok'd a repair of the hood, Advanced told them no and they ok'd a refurbished one. Advanced ordered a new one and did not charge any more!! Art at Advanced is truly a good guy and does wonderful work. Take your vehicle there for body work and you will not be disappointed. read more

OMG! It's time to see Art again at Advanced Auto Body! This time a person ran into me!!!! Folks, I don't even think about going to another body shop. Art at Advanced Auto is the only game in town. I know I can get it on time, on budget and best of all, an EXCELLENT job!!!. Unfortunately, I have seen him so many times that I feel like I should own the shop, not just own part of the shop.. But that's another story! Bottom line. you will not be a disappointed if you see Art! read more

Up-front talk, timely communication, quality work and great customer experience overall. Will not be going anywhere else in the future for auto repair. read more

My daughter's car was stolen and involved a high speed chase. Fortunately the vehicle was recovered - although it was in pretty bad shape. Art and his team did a wonderful job restoring the Jeep back to new condition. Art was very detail oriented and kept me in the loop every step of the way. I highly recommend! read more

Advanced Auto Refinishing & Collision - Good as new :) - Body Shops Near Me - San Juan Capistrano, California

This place really is outstanding. The communication they provide about the status of the car is unlike any other body shop. One time I called and and it went to voicemail. I didn't leave a message but they saw the missed call and called me back! The quality of the workmanship is outstanding. They make sure you are happy before you get your car. I had a slight issue and they resolved it immediately no questions asked. Car looks great! read more

I took my car in over a month ago due to needing a window replaced because my car was broken into. This place was recommended from my car insurance which I had never been to do any repairs or knew anyone who had. Initially the father Art was very kind and accommodating his son was also very kind and receptive as I had to go back because the window I got replaced was rubbing due to glass still being in the interior of my door. He said it would take only half an hour and took over two hours. As I was leaving I looked right and the interior to my door was all scratched up from them having to take the door apart. Once I showed Arthur, he apologized, took pictures, and then said he needed to order a full new interior door panel. This meant waiting another week for the part to come in and then for the repair to be done, when I spoke to the father Art I said every time I've gotten my car back it's been dirtier on the inside. He apologized and said we will make sure it is clean when we drop off your car after the repair. once I got my car back, there was grease on the passenger seat and all over the back of the seat. Both floorboard mats were covered in white dust, and there were marks all over my door, which appeared to be dust. I called back and told Art the status of my car and had taken pictures to prove it. I had spoken to his son in which he said go ahead and get it detailed bring the receipt in and we'll pay for it. He also apologized for not checking the work once it was completed. When I went to get reimbursement, the son complained about the cost and questioned if I needed the full detail and asked for pictures to prove it he then tried to argue saying that the car was not dirtied by them. What could have ended more pleasantly ended with an argument in the lobby where the son was questioning even the receipt I was giving him. This experience ended awful I would've never thought it would have taken over a month to get a new window which then led to multiple issues. All of this could have been prevented if they had checked their work prior to returning the car. Very disappointed and wouldn't recommend the hassle. Should of taken better photos to show how bad it was read more

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Man! These guys take better care of my car than I do! Tough to find this level of customer service anymore. read more

We had a minor fender bender and Arthur was able to get us in for an estimate right away. He was super responsive and professional. We got the truck in and they were able to work quickly to communicate with the insurance company and to order the parts. Truck is now fixed and it looks awesome. Highly recommend these Advanced Auto. read more

I called for a service I needed and Art, who is super awesome in taking the time to explain what I really need referred me to another place. I am very grateful for people that take their time to listen, explain and point me to the right direction without getting any business from me other than my gratitude. For that I give Art 5 stars for customer service read more

I chose this place because of the great reviews, but I was disappointed. They repaired the damage to my car with only a minor delay. When I pointed out a small chip on my door, they said not it was not their fault. I would have to pay the full price to repair it! I am definitely going to a dealer-recommended body shop next time. read more

We have used Advanced Auto on our Corvette and new Acura, and we have been so happy with their work!!!

Ari, was super nice when I called asking if they repair windshield chips. Immediately he provided 2 numbers of places who are specialized. Great customer service! When I need something done and I'm in the area, I look forward to doing business with Advanced Auto! read more

From the minute I started the process to repair my car, Art and his team were ahead of the game. Friendly, courteous, attentive, and above all things- HONEST. Art saved me $250 that would have been cash in their pocket simply by catching a mistake my insurance company made. I got my car back quickly, with communication daily about the progress, and it was super clean both inside and out. I won't ever go anywhere else. read more

Attempted to set up a regular car wash schedule for my company and staff. As I was explaining myself and what I do the man that answered the phone rudely cut me off and said. " I'm busy right now I can't talk to you" They lost my business before I even went there, I'm sure they're great! But unfortunately didn't give me a option to explain that I'll be sending staff to them on a weekly bases to get their car washed and/or detailed. Poor judgement and customer service on his part, I tried to tell him I want to schedule a car wash and he said I'm busy again and hung up on me. Very unprofessional in my opinion and poor reflection of what seems to be a great car wash company. read more

My car needed body repairs. Brought in, got fast estimate, and they got parts in right away and finished work ahead of schedule. Prompt service and excellent communication. Would definitely recommend read more

I've been taking my cars to this body shop for over 12 years and Sean and his staff do work above and beyond what is required every time. They are fantastic and as long as I live in South Orange county I won't take my cars anywhere else. I own a high-end luxury car but they will work on anything. read more

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You would think after 71 years on this planet, my wife and I would learn a thing or two about not dinging a car! I have been to Art at Advanced Auto Refinishing so many times, I truly think I am a part owner.. or at least I should be! Yup, it was the wifes fault this time! Going to Art at Advanced Auto is like going to Costco! You know you will really like what you get at the price you want! SO WHY GO ANYWHERE ELSE? His customer service is impeccable, his quality is at the VERY top of anyones game, and no matter how upset you are about what happened, you will just downright like bringing your car here . For the record, I get no special deals from Art, except the same deal he gives everyone else: GREAT PERSONAL SERVICE, FAIR PRICING AND EXCELLENT WORK! read more

Arthur is the best simply put. He helped us fix our foreign car for a not only a great price but quality work. Searched for multiple places including the pricing on the same damage and they all quoted me higher and didn't even seem professional about it. If you are considering get work done come to Advanced auto and ask for Arthur!! Great, trustworthy, and dependable guy! They should give him a raise!! Also thanks for the help on the side marker and chrome front lip! You're the best and best pricing around too! read more

Great Customer Service and most importantly my car was fixed to satisfaction. They got rid of dents and scratches and left my paint looking clean. I went to multiple shops in Mission Viejo and San Juan and was told I'd be waiting up to two weeks for my car to be completed. I needed work on back windshield wiper, 2 windows, a windshield wiper arm, and a side mirror... I got my car back in less than a week. Art was amazing and gave me a free car wash at a local spot as a gift. read more

Art and his son are awesome! My Bug met a rock. I was heartbroken! State Farm gave me Advanced as a repair facility. The 5-Star reviews sealed the deal. Advanced took care of my car and even added an alignment at no charge. My car has been restored to its original condition. Thank you, Art :) read more

Advanced Auto Refinishing & Collision - Body Shops Near Me - San Juan Capistrano, California

Just picked up my Ford Excursion and the repair was flawless! I stopped by two weeks ago for an estimate and Art suggested a mobile paint less dent man maybe could repair my car. What other body shop would say that? Tried that and the that didn't work. Took it to Advance and picked it up two days latter and the work was flawless! They even washed the truck to a point that it looked to be detailed. The only auto body shop I'll ever use from now on! read more

I honestly don't write reviews but I had to since the quality of work, good price, and most import early the integrity Art (Arthur) has! First of all I've never been to a more respectable and honest body shop! Not only did he LITERALLY give me the best price (shopped around more than 10 shops/quotes included) but the quality of work they do too! He fixed my Mercedes and even corrected the shotty work completed by a past auto body to perfection! I can't recommend him and his shop including his workers quality work enough! P.s after talking to him his workers have worked on Bugatti's and other exotic cars. He even has a Bentley in his shop right now and the day I came to pick up my car he just completed work on those new, expensive all electric Porsche's (200,000 dollars plus..) and the customer left satisfied with no complaints! If you need work done whether it's easy with a insurance company or if you are paying cash and looking for a reputable shop look no further!!! If you're reading this Art, I TRULY APPRECIATE U! Best regards, Asalkhou read more

Needed a bumper repainted after getting lightly rear-ended. Advanced was superior in service and quality of the work.

Just picked my car up. Not only did they do a great job, they coordinated everything with insurance and had the car ready as promised. During these challenging times, everyone wore masks and gloves. The sanitized the interior of my car before and after. They even wiped down the key before they handed it to me. Everyone was polite and friendly. Hopefully, I won't need my car fixed again. It if I do, I would definitely go back. read more

Let me open by saying I am completely jaded. My many experiences with other local auto body repair shops has convinced me they are all over-sized portals of fecal matter who lie, take advantage, take shortcuts and routinely disappoint. I remain convinced the majority of the "big auto body repair shops with television commercials" are minions of the Devil and their DNA is spliced with evil. I know this because one of my companies operates a fleet of delivery vehicles plus my family has seven personal vehicles so we've had the opportunity to use several local shops. (Too many stupid people out there driving with their phone in their nose.) My collective experience and subsequent low opinion of these fertilizer-spewing, grossly negligent repair professionals was stunningly and amazingly changed by one shop...Advanced Auto Refinishing & Collision. Unlike all of their competitors, Advanced Auto Refinishing & Collision is a multi-generational family business and they give you and your vehicle white glove service. They are polite, appreciative of your business and go above & beyond to exceed your expectations in every way. Their very reasonable rates are comparable to the "big name" body shops (maybe slightly less than some) but their work is so superior...you are getting so much more for your dollar! They must have some sorta OCD employment requirement because these guys are absolute perfectionists. I was certain the damage done to my lifted Ram truck could not be entirely restored. Days later, once Art & family finished the repairs it was like the collision never happened. It could not have been more perfectI That's why you are a fool to go anywhere else...nobody here in South OC cares about your repairs and personal satisfaction like Art & Arthur (father & son) do. Their commitment to quality craftsmanship and superior customer care is so extraordinary...they turn first-time customers into raving fans and when was the last time anyone filled you with such appreciation? It's rare, right?! Do yourself a favor. Go ahead and the get quotes from the "usual guys" with the assembly line of repairs, big waiting room, so-called "Service Specialists" (aka: saleschmuckestimator) and wait your turn for a cubicle meeting like everyone else...then go visit Advanced Auto Refinishing & Collision. Compare the difference and then give em your key fob. They will Uber or Lyft you home and likely get your repairs done twice as fast as anyone else. That's the value of a small, family owner & operated business. The body shop you select will determine whether you experience Heaven or Hell. Been to Hell many times...Advanced Auto Refinishing & Collision is Heaven. Oh yeah, I almost forgot, the price you pay is identical to the price shown on your estimate...no unexpected surprises like "some other shops" are reputed to spring on you at pick-up. I actually hesitated to write this review for fear they would grow so quickly (as word gets out) that I wouldn't be able to get my vehicles repaired as quickly in the future. But they earned this review. Once you trust them the first time...you will NEVER even consider taking your car anywhere else. Nobody will treat you better. Advanced Auto Refinishing & Collision sets the Customer Care bar so high their competitors need to charter a plane just to see it. read more

The front right side of my car was destroyed. These guys made my car like new. It drives like a dream. They worked with me to fit within my budget and stayed honest. Highly recommend! read more

Love this place I cannot say enough good things about it. I take all my cars here whenever anything cosmetic happens to them and they are thorough, don't use after market parts and provide a fair price. When my Lexus RC350 was hit this is the only place I trusted to fix it. I got my car back in better condition then what it was before the accident. They dealt with the other party's insurance directly and when the cost went slightly over the initial quote I didn't have to do anything they worked with Mercury to take care of it. Can't say enough good things about everyone there. If I ever move I will still bring my cars here they have a customer for life. read more