We were on vacation and had a serious issue w our water pump…read more Dealerships could not help us due to no slots, but oscar's was willing to squeeze us in and did a solid repair job (took the whole day on Saturday). We were so greatful to be able to have our car repaired before leaving to go back home. We felt the price charged was a fair price given what they would have charged at the dealership! Muchas gracias to Oscar and his team! We need more honest small repair shops like yours!

I will repeat what others have said honest and reliable! Reasonably priced for today's…read moreoverinflated costs. They have done a solid job on an old vehicle that had numerous issues. They respond quickly with texts and calls with informed responses. Good mechanics are hard to find and we're grateful for this shop.

If I could give zero stars I would. It took me a very long time to post this review because I was…read moreso angry and because I have never posted a yelp review in my life. But the dishonesty and way that Josh took advantage of someone who didn't know about vehicles is the reason mechanics get a bad name. My experience deserves a review. I Got a quote for a new water pump. Dropped off the car. "It will be ready by Friday" wasn't "ready" till days later Went to pick it up and it's parked out front with the hood open (to show that work had been done? ) I paid the guy Drove my car home Still making the same noise! What the heck? Call up Powerhaus. Takes me another couple days to get ahold of someone. I bring the car back. "Oh that's something else, not your water pump, your water pump is brand new" well... how much? Another $600 to fix that part. Ok, I'll make an apt. Called back several times to make the apt to "fix this new problem" no answer. Left several messages. No response. I Finally decide to take it to another mechanic. The other mechanic pops open the hood, shines a flashlight on the water pump and shows me how it is VERY obvious that the water pump NEVER GOT REPLACED. This nice mechanic who remains anonymous explained it still had the Toyota symbol and was clearly rusty and old (which I could see with my own eyes as he pointed it out to me) He explained if it was a new water pump it would be shiny silver, not old rust. I Took it back to power haus (seeing red the whole time) where Josh proceeds to argue with me but eventually says he will fix it. He gets my car in and then replaced the water pump, it's ready for pick up 4 days later. Upon pick up I said "I know that you didn't replace it the first time" he said "well it's working now right?" Seriously?!? On top of all of this, before I took my car in the first time I told him my 17 year old daughter was planning to drive it down to San Diego, and I wanted to make sure the car was in good order. With that knowledge, he still let me drive off without fixing the problem (And paying for it) knowing my daughter would probably end up stranded on the freeway if she drove that car down to California. Don't trust this guy. He lies and takes advantage of people who don't know about vehicles.

Joshua has been a solid communicator throughout, and gave me options along the way. He was…read moreunderstanding and didn't give me a hard time about my car

We have used Marshall's a handful of times throughout all of our different cars. They have always…read morebeen easy to work with and fairly priced. I have a high level of trust when they tell me something needs to be replaced. They are currently troubleshooting a head scratcher on our Suburban but they are communicating their findings well and doing everything they can to help steer us down the right path. Thank you for all your help! We appreciate your hard work.

Took my rig for preventative maintenance. Spent thousands of dollars, noe check engine light is…read moreon, car starts hard and they broke parts. Owner said, "things break and its no big deal" Is this how you want your vehicle taken care of?

Extremely helpful and friendly, stopped in for some help with a mechanical issue and they had me on…read moremy way extremely quickly and were friendly throughout the process

I was on mile 700 in a 1500 mile road trip with an emergency after realizing previous brake work…read morefrom another mechanic left me without a caliper bolt. This happened at around 5 O'clock on a Friday and Robirts was the only shop in town willing to take me in a get me my quick fix after typical hours and cut me a deal. Very personable and willing to help out when no one else would. Thanks again and I recommend using this place as your go to.

Awesome small business that is very affordable and fair. I personally know one of the partners and…read morecan attest to the his honesty and ethics as a mechanic and in business. Quality work, integrity and affordability. I'll come here as long as the sign is up

Would not recommend this shop to anyone. The mechanic was extremely rude and tried to upcharge me…read morefor work that wasn't even completed. He became upset because the warranty company would not work with his preferred people on another engine, and then said he was going to increase his rate because of it. When I decided to take my vehicle somewhere else, I was charged $1,400 just for diagnosing the issue. The entire experience felt unprofessional and dishonest. I strongly suggest taking your vehicle to a shop that treats customers fairly and communicates honestly.

We called Jacob to come and look at a friend's (senior citizen) jeep. It was not starting even with…read morea new battery. He came all the way to La Pine and diagnosed the problem quickly. When the part arrived he came back to La Pine and with in no time it was fixed. Saved our friend money because he did not have to have the car towed! Great, non stressful experience!!

From the owner: In need of fast, reliable vehicle repairs at your doorstep? Central Oregon Mobile Mechanic is here…read moreto provide exceptional service with unmatched convenience. Serving Bend, Redmond, and nearby areas, our expert mechanics come directly to you—saving you time and effort. From routine maintenance to unexpected repairs, we offer personalized solutions with a focus on quality and customer satisfaction. Keep your vehicle running smoothly, no matter where you are in Central Oregon. Get in touch today for convenient, professional automotive care on the go!

This was my first time using yelp to search for a mechanic and boy did I find a great one!…read moreI posted my particular needs on a holiday weekend and got a response in minutes even though they were closed Efram called me up asked if I needed a tow {which I didn't thanx to AAA} told me to get it over to him that same Sunday then sent me pictures where it was parked and before noon on Monday (memorial day) called me again with an estimate and estimated time of completion, completely blew my mind. If you ever need a real mechanic you can't go wrong here, I absolutely recommend PalaFox Thanx for everything Efram!

They are dirty and scandalous staff sucks they take too long and bad communication and take to longread more

Guy tried to fight me over asking when my car would be done said he couldn't handle the pressure…read moreand was leaving my jeep on the highway!! Found another costumers screenshots I will post!

My vehicle had a few problems with the tie rod/wheel bearing/other front end stuff. They did some…read morework, don't get me wrong, but I had to take it to another mechanic to finish the job. Cost me an extra 15% to get the job finished. Would pick a different shop local... I know there's not many to pick from. Also picked up my vehicle with a couple loose nuts... not super safe.

I'm a new customer and am already so impressed with the service and all the happy polite customers…read moreleaving and picking up their vehicles.

I have had EXCELLENT interactions (multiple) with Andy and some of the technicians. I have never…read moremet anyone else at the front of the shop. They have worked on my truck multiple times and diagnosed multiple issues on multiple cars for me. Andy has made me happy to give my business to Auto Experts. The one issue that I have is the quality of parts used by the shop. I had a distributor put on my truck and it started having issues recently (roughly 7 months later). My family's longtime trusted shop (in Eastern Oregon) looked over the truck and noted that this distributor was a subpar quality part. Other than potentially low quality parts, I have been happy to be a customer here and plan to continue visiting them. But hopefully not too often, haha!

A+ rating from us! Excellent service. It was a the Thursday…read morebefore Memorial Weekend, 2017. While traveling, Our Caterpillar diesel-driven motor home had issues near The Dalles, Oregon. The team at Peterson Cat in The Dalles inspected our engine. Brian arranged servicing for our motor home at Peterson Cat in Redmond, as we chose to continue on. Their service was excellent in The Dalles. Donny Darst, the service manager at Peterson Cat in Redmond ordered parts, set aside time for our appointment, 5 days in advance. Our mechanic was Tom. His knowledge and skills are exceptional. He determined that the suspected problem wasn't the culprit, and knew what the issue was. We have a 3116 engine, a 1992 model. Most work had to be done while laying down on one's stomach, & working forward & below. That was done for long periods of time. Other techs that assisted in the repair were top notch as well. We 'camped' there for 2 nights, as more parts needed to be ordered. The parts arrived promptly as promised. While staying there, water & power were supplied. Much appreciated! They covered our carpet & surrounding the work area. No mess at all. They were even mindful that we had our kitty cat in the motor home with us. All employees, both in shop and in office - were very nice & helpful. The motor home ran wonderfully on our drive home, all 307 miles of it. Our service experience was above and beyond good. We definitely recommend Peterson Cat in Redmond, Oregon to anyone in need.