When I brought my car in for a quote everything was fine. When I called to give information they…read moreneeded about a claim he was very short with me and told me you were supposed to call me with the claim number. I stated I just got it yesterday. When I picked my car up (much later than I was told I could) I paid part cash and part credit card as they're charging 3% on credit card now. About seven dollars of that was in change and when I put it on the counter he says "I can't take that"! I'll have to go ask somebody if I can take it. Of course they can, they have to, it's US currency. So I get my receipt and the paperwork and I walk out the door and say thank you. He has not one word to say. As a customer. I think he should've said thank you or at least you're welcome. Also, the paint was not the exact shade, but I'll probably be the only one that notices that so I didn't say anything about it. There's other options in town.

Still in business but no longer in Gearhart. This is an excellent body shop. When we need the…read moreservices this is the place we call. Our insurance company prefers it too.

I can't say enough good things about Mark Phillips' work, pricing, and prompt service. I brought…read morehim a car with a botched paint job over some deep scratches. Mark could feel the poor bondo work and quickly developed an affordable, quality solution at half the price of other shops. He also got me in the next day. I'd give him 10 stars if I could.

Over the past 50 years we have lived in many places from Hawaii to Maryland. We can say without…read moreequivocation, that no body shop has delivered a better experience. Mark is conscientious, competent and customer-oriented. He was patient in dealing with the nuances of an insurance claim. He completed the work on time and below estimate. He delivered results with the vehicle that went way beyond our expectations. We would give him 10 stars if we could.

These people stole my car. They took it in on octi10 2025 for a simple bumper replacement, then…read moremoved to Astoria. I tried contacting them multiple times and they never responded. It has been 2 months now and I am contacting law enforcement. My insurance company could not contact them and stopped paying for my rental. I stopped by their "New" location and it is an abandoned auto shop.

I would recommend Mason Autobody to anyone! Their estimate was by far better than any other & the…read morework was exceptional. Having a mixup as to time for pickup when finished they remedied by delivering my vehicle from Seaside up to Ocean Park, Wa. that's great service!

Recently had some body damage repaired by them on my car. As with my previous experience, they were…read morewonderful! Everyone is super friendly, the work was done quickly, the payment was handled through my insurance, so good value, and they drove me to and from my place several times. The staff all deserve great kudos for the work they do. They really take care of you here.

Very responsive and very expedient and the work seemed really well done -- they also helped me when…read morean indicator light went out after the car was repaired!

Fantastic customer service and the work on our car was done with high quality parts and workmanship.read more

The GT collision team represents among the highest levels of customer service I have experienced in…read moreLongview (HANDS DOWN). The Information provided was accurate, responses to inquiries were turned around very fast. Answers were clear and were detailed enough for us to make informed decisions, minimising the end to end time to process complex transactions among a number of (insurance) parties. The attention to DETAIL.....UNPARALLELED. We were referred by a friend and could not be more pleased. Tate and the ENTIRE team, we could not be more appreciative for all of you. Thank you for making our vehicle situation a seamless and pleasant experience. Gena & Shannon Graham (Aaron Wilkie)

Beautiful work on the truck. Five stars for that. *****…read more But.... I got to pay them 3% Surcharge for paying with a credit card. Zero stars for that, since credit card processing fees are considered a normal business expense that is tax deductible. Hence, they did a bit of double dipping. I did send them information and asked that they share with their accountant (who should know these things) and will hopefully convince them not to punish people for using a credit card.

The car looks perfect! Great work. And excellent customer service. You finished it ahead of your…read morepromise date. Thank you. I enjoy supporting locally-owned, locally run businesses like yours.

Brian is great to work with. He always explains things in detail. He did some work for us a couple…read moremonths ago and something went wrong with it semi again and he fixed it again without charging us the second time. He provides a lot of value for the money. We will continue to use him for a long time.

This loser painted my car's roof. When the job was "done" it looked like he sprayed it with sand…read moreand painted over it. I have never seen so unprofessional paint job. I wouldn't let this loser paint my fence, let alone car. When I pointed him to the multiple bumps protruding through fresh paint he became aggressive and declined to fix it. Keep away, this shack is not a shop you'd want to use to fix your car.

We recently had our vehicle towed to the Classic Body Works lot when our truck engine caught fire…read more We called the company to make sure our vehicle was there. The person on the phone stated that he could not check because his system was down. my wife called several hours later, and he was rude to her. He told her that he had already spoken to me and that his system was still down. I rented a car in Astoria and went searching for my truck. It was on their lot not 100 feet from the office door. It amazed me that he did not even attempt to look for it. My insurance company moved the truck to a dealership for repairs. They even had the nerve to charge us storage fees even though he didn't know the truck was there. Bad service.

They did some bodywork. Then caused more damage than they repaired. Would I recommend them? No…read more Would I go back? No.

Jamie is as good as it gets to preserving vintage motorcycles & cars. His attention to detail is…read morespot on and his communication is exactly what you want. He stands behind his work, is very trustworthy and won't talk you into things you don't want or don't need done. He rebuilt my 1970's Triumph motor among many other things and I couldn't be happier or feel more confident in the work that was done.

Jamie did an incredible job preserving our antique car, a 1960 Rolls Royce Silver Cloud, so that we…read morecould get more use out of this family heirloom. He's also kept up a few motorcycles, both classic and modern, for us. He is so easy to work with and he loves the details of motors and the rest of chassis parts. He recently moved to Astoria but we live in the Bay Area yet he still manages to help us with the bikes.