The doctor didn't listen at all. He was more concerned about billing than treatment. I had told…read morehim that I tried CBT-I already and it failed, and what did he do? He prescribed me more CBT-I. It was in the goddamn referral that CBT-I had already failed. What a waste of my time and money. He also made a blanket statement "medication is never the answer." Not, "medication is a last resort", not "medication should not be used lightly," but "medication is never the answer." That's a religious statement, not a scientific one. When I mentioned my experience with CBT-I and how it made my sleep problems worse, he said he wasn't an expert on CBT-I. He literally claimed ignorance on a treatment he just tried to sell me. It would be as if an orthopedic surgeon had said "I'm not an expert on physical therapy." At that point you'd seek a different surgeon. I had to pry a sleep study out of him, he was resistant to even giving me a sleep study, saying I should retry CBT-I, a treatment that had already failed me once before. I ended up canceling the sleep study and saught treatment elsewhere with better results. I decided that given how poorly the doctor had listened during the session, I didn't trust him to actually interpret the results in good faith.

First and foremost--my sleep is better than it was when I first came here. In the end, that's the…read moreonly thing that really does and should matter to me. I was able to use techniques of sleep compression to readjust my body clock, and the results have been good. I should say something about my incredible sleep dentist, Dr. Gail Henry who made my mandibular advancement device. She is super-smart and competent but also warm and generous with her time and attention. Great Doctor. My CBT-therapist Dr. Scherer was helpful in introducing me to CBT-I and, as I said earlier, the overall benefit I received from him and this program was significant, and I'm grateful for that. Dr. Scherer himself I've found to be cold, a bit stiff, without a whole lot of relational or empathic ability.

Dr. Park is the most kind, caring, intelligent, and communicative doctor I've ever had. I've never…read morehad a doctor be so on top of my car. She genuinely cares for her patients. I feel so comfortable talking to her and trust everything she says. She is truly such a master of her craft. She also was the only doctor to get to the bottom of my complex sleep disorder. For several years, I was gaslit by doctors telling me that I couldn't sleep because of my mental state. I did one sleep test with Dr. Park and she was immediately able to identify the problem and fix it. She truly has been a godsend because my quality of life has improved so drastically since becoming a patient. I keep my insurance specifically as a PPO so I can stay in network with her. Thank you, Dr. Park and your wonderful team!!!

My appointment with Dr. Park was really disappointing. I left feeling frustrated and unheard…read more Rather than engaging with the issues I raised, I felt the discussion was guided by predetermined conclusions instead of a genuine consideration of my concerns. I also perceived the communication style as dismissive, which made it difficult to have a productive dialogue. By the end of the visit, I was not comfortable with the care I received and would not recommend this provider based on my experience.

Thank you Dr. Abbott and your whole team at Northwestern's sleep medicine clinic for caring so…read morebeautifully for my youngest child, diagnosed last year with narcolepsy. Your expertise, support, and compassion for his case have been greatly appreciated. Life-changing for him! We are all so grateful and relieved to know he is getting the absolute best care available in Chicago! Highly recommend this practice!! Thank you!!

I snore sometimes. My husband was concerned. I got an appointment fairly quickly with Dr. Chung. He…read morewas personable and listened to my concerns. I felt he genuinely cared and plus, he was humorous too. He was able to get me scheduled for a home sleep study within a month and followed up quickly with the results. The office staff is efficient and pleasant. I highly recommend this office for sleep issues.

I was very impressed with everything about this practice it is state of the art for knowledge and…read moreequipment 5 stars

Dr Wallace and his practice are superb! I would highly recommend them. The staff and doctor are…read morevery professional. They treated my sleep apnea and changed my life. I've been going to them since 2015.

Our experience with Dr. Zak was horrible! Our four year old has asthma and we made our appointment…read moreto see Dr. Zak months ago. I took the day off of work and took him out of school for the day to attend this appointment. The address for Lurie Children's Hospital is 225 E. Chicago Ave. We parked in the hospital garage on Chicago Ave and the elevators down were to St. Clair, Huron or Superior Streets. We took the St. Clair elevator down and had no idea where Chicago Avenue was (it was our first time visiting the pulmonology dept). My four year old and I got lost in the Northwestern maze and ended up in the Galter Pavilion where the person at the information desk told us to enter Lurie's on Superior Street. She added that many people get confused with the Chicago Ave address and the parking garage exits. Because of this confusion we arrived at our appointment with Dr. Zak 20 minutes late. The nurse came out to tell us that Dr. Zak has a strict late policy and refused to see us. I explained what had happened, and asked to talk to Dr. Zak or even write her a note, but Dr. Zak refused to see us. Through her nurse she offered to write a "note" to our preschool on why our four year old missed the day. For a hospital that is so well respected and supposed to be so family friendly, our experience with Dr. Zak was horrendous. There was no empathy for why we were 5 minutes past their late policy, that we had waited to get into this appointment for months, that I took off work and that my son missed school to see this asthma doctor. It was a terrible and upsetting experience and I'd strongly advise not to see this doctor. When I called Patient Relations to discuss my complaint they apologized and said most doctors will still see the patient if there is a valid excuse for being late. The Pulmonary department at Lurie got the complaint and was quick to call me back and reschedule us for the following week which was much appreciated. They said clinics have the 15 minute late policy but after that it is up to the provider if they will see the patient. Not Dr. Zak--big thumbs down!

Dr. Wiesman is the "BEST", he "CURED" my severe sleep apnea, removed my tonsils, uvala, corrected…read moremy deviated septum, corrected the cosmetic bend in my nose at the same time, no more CPAP for me, I feel like im one of the lucky ones who beat sleep apnea (not to mention my nose looks better) but only with the help Dr. Wiesman & his experience, thank you DOC!

I am thrilled with my surgery to help me breathe better. I also had a little cosmetic done on my…read morenose while Dr. Gary Wiesman was doing my surgery. He is a wonderful ENT and a great guy. I highly recommend him for sinus relief. I also had some work done on my eyes a little while after my nose surgery and I am as equally thrilled with that work as well. I highly recommend Dr. Gary Wiesman and Wiesman Institute, and the Art of Rhinoplasty that Dr. Gary works under. From start to finish it was a great experience, very professional, great recovery time, clean office with great staff, and my surgeries went with flying colors.

The nurses and doctors are top tier. They listen to your concerns with understanding and work with…read moreyou on a care plan that everyone can be happy with instead of the I'm the professional with a degree and I know better than you attitude. The only reason I took a star off is the rooms. Unless you're having an extended stay in the hospital, the rooms are disappointing. Not only are they emergency room size, but you have to share a bathroom with the person on the other side. The only thing separating the person from just barging in unexpectedly is a lock on the door. Don't have someone staying overnight with you...they definitely won't fit in the room at all and that's VERY disappointing

The Type of Care that Northwestern Memorial provide is one of rare quality and of high quality. The…read moreType of Care that calls for merit because the Office Experience is just stellar. The Type of Care also to provide the most educational, entertaining, friendly and inviting experiences of uncompromising quality that empowers everyone to live a healthy and happy life. From emergency care to the care provide by the floor nurses to even the inside restaurants like Panera Bread that keeps the The Type of Care everyone deserves really alive! If this is what you are looking for, please make your way out here especially being centralized in Chicago and as a Level 1 Trauma Center, it is a hospital that cannot be dismissed.

Dr. Wang supported and performed my Rhinoplasty, septoplasty, and turbinate reduction. I was more…read morethan nervous for the procedure and healing process, but I can truly say he made the entire experience comfortable and put my anxiety to ease. Him and his team are so thorough and kind. They lay everything out from financial, to what the surgery will look like after healing. I would 100% recommend Dr. Wang. He exceeded expectations and made me feel certain about my decision. So grateful I found him, and was referred his services.

I was scheduled for plastic surgery at Northwestern Hospital with Dr Andrea Battistini. CT scans,…read moreconsultation and photographs all done and a surgery date given. I made arrangements for my sister to come to the city, persitter arrangements, and even after surgery caregiving services in place. Just days before my surgery date, I was told Dr Battistini left the hospital abruptly, without reason. I was referred to Dr Wang by Northwestern for him to continue with my procedure. I went to my appointment and was blindsided that he was charging for a consultation. I already had a very recent consult, photos, imaging and even a surgery date lined up. I was unaware there would be a $200 consult fee. I was told it could be waived. I waited for his staff to contact him and sort this out. I sat in the lobby for 45 minutes waiting but was told I would need to pay the $200 fee. I refused and wanted to explain my situation to him directly. He refused to even meet with me or respond to my messages sent to him via MyChart patient portal. He wrote I was a "no show" which is absolutely false. He is unprofessional, uncaring and after reading the other 1 star reviews, I'm glad I never went under his knife. I do not recommend him just based on his behavior but now reading the reviews I also would not recommend him due to his poor quality of work