Horrible. I agree with many of the poor comments. These…read morepeople have no clue how to take care of a new patient. Without even looking at the X-rays of my back with over 10 fractures and with severe scoliosis, the Doctor (Dr. Mambonlam) decided to call me a drug addict because I have been on pain meds. My pain meds were prescribed by my NP and my PCP. He told me that I needed to go through a drug program at Providence. Then he just walked out the door. So did I.

Dr.Mambalam did not care to listen to me. He degraded me for not letting him do "surgery" on me…read more When giving me injection. He came in room. Did not say anything word. Very fast he gave the shot and walked out. He was vicious. He is not a nice nor caring person. I thought it was about me. Then I read other reviews.

Dr. Neely and the staff helped address both my chronic low back pain from an injury and my upper…read moreback/neck tension! You get exercises to do using an app with instructional videos and reminders. Excellent service.

The team at Airrosti helped me to get relief for my neck in just a few treatments by targeting the…read moreright muscles, and then showed me activities and stretches to get my own relief on an ongoing basis. They listen and ask great questions and I love that their practice is managed almost entirely digitally.

I walked into the clinic and was greeted properly,but what I did not like was that the two…read morereceptionists were talking about patients after calling them via telephone. I work in healthcare and that is HIPPA, I was really shocked how open they were chatting about patients and their appointments. The MA was great, he listened to my story and the reason for my visit. As for the Provider nice guy, but I felt like my personal simple needs were not taken care of. My weight was mentioned and he suggested cardiovascular care, but I was really shocked for him to incorporate my weight to my treatment.

Was refused a refill for the pain medication I have been taking for years. After multiple visits…read moreover the past six months they have refused to allow me to schedule another appointment. I'm a wheelchair user with a ramp van that consistently fails. I don't have issues with the physicians or the medical assistants. They have terrible administrators who implement ridiculous policies and a lack of wheelchair parking in both the Olympia and Puyallup locations. After waiting to be seen I gave up after 45 minutes and went home with a referral to another doctor and lost $55 for a co-pay for no appointment. Sorry I was a few minutes late today, but I can't afford to be seen by clinics that don't allow any grace period, especially for anyone with transportation complications. Good riddance WACPM.

Had an appointment on October 18, 2022 for my right big toe. Dr Hopkins came in introduced himself…read moreto me and knowledge that my husband was also in the room. He was meticulous in his approach to what my problem is regarding my right big toe. Cleaned my toe up, provided several options of treatment for us to consider, cut my toenails, and during this procedure was very informative regarding the care needed for feet and ankles. I will be having regular schedule treatment appointments regarding my feet and ankles with Dr Hopkins. Ditto for the reception and nursing staff members. If you have foot and/or ankle concerns, go see Dr. Hopkins.

Amazing staff! Laura is absolutely wonderful and was able to assist me with the upmost care and…read moreprofessionalism. Dr. Hopkins explained the procedure thoroughly and I was immediately put at ease. I would highly recommend them!

I had an excellent experience with Dr. Gilroy and her staff. They were thorough, attentive, and…read moreclear in explaining every step of the procedure. Everyone I interacted with was kind, professional, and consistently on time. Dr. Gilroy and her team are truly skilled at what they do. I highly recommend Cascade Foot and Ankle Clinic.

Great office! Everyone was super friendly and helpful. The doctor was the perfect type for me…read more Explained everything completely and still asked if I had any other questions. I would highly recommend this office to anyone needing foot care.

So long story short, went in 2 years ago saw knee surgeon on Westside, diagnosis, oh women your age…read moreget this kind of injury fatty hofa? Rest it will get better, well it got worse went back, need mri, my insurance said no and never heard back from doctors office. So one of the other surgeons that is a god there, called my insurance and said she needs mri asap. Got approved and I asked for different doctor since the office never called me back to say what the next steps were to get approval for mri.Got mri saw new surgeon at Eastside office,said tear in meniscus. Easy peasy. June 2024 had surgery, in recovery surgeon comes out, while I'm still doped up explains what had gone on and what he found, I have no clue what he had said, don't even remember leaving building. Well the knee still hurt bad went for several follow ups was told it takes a while. Got another mri. Another small tear and lots of arthritis, no one told me if u get surgery arthritis starts building up. I am in more pain then before surgery, gained 20 pounds, unable to do daily functions and activities. If I would have known this I would not have got surgery. Asked to speak to doctor about what can be done several times, they said oh he's booked up,see his PA. Well guess what his PA was to busy so they hired another PA to help out, this is in November, he tells me I need to think about going to a gym and see a psychologist, lol. I normally got 16000 steps in according to my fitbit, im very active and not overweight, really? January 2025 still not a word from surgeon, since June. Went to another orthopedic establishment and guess what I now need a partial knee replacement!!! I'm literally in tears! I can't believe thos surgeon doesn't have the common courtesy to explain what he did and why my surgery was not easy peasy!!! Fyi get a second opinion before having surgery and trusting the surgeon! At 50 years old I shouldn't be walking like I'm 80!!!

He will lie to your insurance company for them to authorize unnecessary, or too early, total knee…read morearthroplasties, telling them that he had performed required steps before deeming the surgery necessary. Then, after the basic follow-ups, say two years later, he will abandon you, giving you tales of his suffering in pain, of his wearing compression hose, of taking diclophenac tablets, then going on a rant about age and God, while totally disregarding your issues. Avoid him, as there are other orthopedic surgeons who are far more honest, compassionate, and competent.

I have been a patient at Providence St. Peter Outpatient Orthopedic and Hand Therapy since Aug…read more2023. I was referred by my primary care doctor for relief from shoulder pain. After two months of treatment, my therapist suggested I see an orthopedist, which I did. As a result, I was given X-rays and an MRI which revealed I had a torn rotator cuff, SLAP tear, bone spurs and severe arthritis. I tried non-surgical treatment by continuing PT and an injection, but the pain persisted, so it was recommended that my shoulder be surgically repaired. I also had a frozen shoulder and my surgeon cautioned me that he would not be able to operate if the shoulder was still frozen. My therapist worked with me for two more months in an attempt to "thaw" my frozen shoulder. I went in for surgery in Jan 2024, and the surgeon was able to manipulate my shoulder and complete the surgery. The damage to my shoulder was worse than anticipated, but the surgeon was able to complete repairs. Two weeks post-surgery, I went back to PT to rehabilitate my shoulder. I am still in PT and likely will for a few more months, as I regain my mobility & strength. I have worked with several of the Physical Therapists and a PT Assistant, including Christy, Jordan, Nancy, Mark, and Jessica. The care I've received has been excellent - it is painful, but I am getting better! Shoulder surgery is a long, difficult recovery and I was told to expect it to take 6-9 months to be mostly pain-free, and a full year to restore my strength, which was complicated by a detached biceps tendon that also requires repair. Slowly but surely I'm making progress. I definitely recommend Providence St. Peter Outpatient Pediatric Therapies if you need to rehab a shoulder, knee, hand, etc.

Don't go here unless you want to go broke!!!…read more The type of care is excellent - that's not the issue. It's the cost. This location bills as hospital outpatient (hence the name) and they don't tell you that! Physical therapy is billed as a hospital visit. That means instead of getting a $25 copay you get $1000+ bill! I had a single visit billed for $1200 when my insurance says I only owe $25. What they're doing is legal but highly immoral. If you want to go to providence, go to the tumwater facility. Same organization but I hear they bill correctly.

So called Dr frauded me out of help right before I was diagnosed with a lethal rare liver disease…read moreand was stuck with nothing cause of the fraud I was unable to work cause of the pain but the scrub hates the disabled......

From the owner: Carpal Tunnel Syndrome Back/Spine pain and/or injury…read moreNeck pain and/or injury Impairment Ratings Independent Medical Examinations

I am taking a moment to leave a positive comment (not to air some perceived grievance), because I…read morethink KP deserves applause! I want to express my deep appreciation for the high quality of medical care that Kaiser Permanente offers, and then expertly delivers. I have a ridiculous number of health problems. Virtually every system is a mess, which means that I also have raging depression and anxiety, as a bonus. But Kaiser Permanente takes excellent care of me. I see a group of doctors, and each specialist is well-versed on the various conditions I have. Due to the efficiency of having my constantly-updated medical charts and prescription lists easily accessible to every specialty, each doctor participates in coordinated care, geared to my needs. Each takes into consideration what the other doctors are doing, before recommending changes that could have an adverse ripple effect. At KP, I am treated as a whole person, not just as the sum of my broken-down parts. I'm so very grateful to be treated there with respect and kindness. Just walking from one area to another, you see smiles and hear words of encouragement throughout the building! If you'd like to have skillful and respectful care, I can't recommend Kaiser Permanente high enough. It's easier to trust doctors who listen intently and then will explain options, rather than those who always seem to be in a rush. MY experience with KP has been that I'm made a part of the discussion before treatment decisions are made. Kaiser P doctors understand that patients should be informed enough to be able to weigh in on their options. I'm confident that my care has been guided by intelligence, diligence, and a genuine desire to help me. The doctors and therapists of Kaiser Permanente have repeatedly gone the extra mile in the pursuit of the best possible solutions. Getting coordinated care is everything to me, since I'm considered "medically fascinating." At KP, I feel seen and heard, which has not always been the case in the past. I love the clear, concise, easy-to-use patient portal. I can check on my lab tests, get added medical information, change appointments, or send and receive messages quickly and easily. I use the portal to contact Kaiser's mail-order pharmacy, requesting refills when it's convenient to me. It allows me to research any prescription, or to pose a question for either a pharmacy tech or a friendly pharmacist. Everything is delivered right to my door, without shipping costs and I can pay my portion online, too. In addition, Kaiser's patient portal allows me access to medical care, 24 hours a day, just by using my phone. I can choose to talk to a nurse, or an on-call doctor, immediately. For less urgent matters, I can schedule a virtual visit appointment, or choose to see a doctor at one of the convenient locations. The portal is secure and gives me far more privacy than going into a doctor's office, and trying to give personal info to a receptionist (without the fear of informing everyone in the waiting room, as well.) I hope I never have to change my health insurance again, because Kaiser Permanente has been an answer to my prayers. They're the BEST, because the doctors, nurses, assistants, techs and office staff etc. are warm and eager to help. So I am very grateful for the first-rate, personalized care I've been given, since switching insurance providers nearly 3 years ago. Thank you, Kaiser Permanente!

My initial visits to KP-East starting in 2018 were really positive and I was really happy to find a…read moreplace where I felt like I was being treated like a person instead of a statistic. But IDK what happened: sometime after the pandemic, say 2023, things changed drastically. I started getting shuttled around with different physicians. At one point I ended up with the flu. During my visit for treatment, they took blood and the sample came back contaminated (possible sepsis). I reflected on the procedure and realized the tech didn't sterilize the site before they drew. So I'm sent off to the hospital down the street, and after an overnight I get cleared and released. Visits to other specialists, when you could get them, just didn't feel like before, so you have to think that the medical crisis hit them pretty hard. But still. Overall, disappointing, but I'm with another plan now.