our property manager uses this company. we've had them come out a handful of times, each time was a great experience with quick resolve. i wanted to highlight their employee, issa. he came out, addressed the issue and gave some really helpful tips after making the necessary repairs. he was courteous, professional and very knowledgeable. issa was able to fix the issue in a timely manner. read more

Woke up on a Saturday morning with water on the floor of our bedroom closet. I called our property management company and they recommended Advanced Plumbology. I can see why--Gary from Advanced Plumbology arrived right on time, found the leak inside the wall and had it repaired within 90 minutes! Gary was courteous, fast, efficient, and extremely professional. A great overall experience--and at an affordable price. Add me to the list of raving fan customers here on Yelp. read more

I had a major water backup in my shower on Friday July 18. My property management company contacted Advanced Plumbology. Xavier was scheduled to come between 2-4 PM. He arrived early and took care of the problem. He was very polite and left my bathroom neat and clean. read more

My water heater corroded and was leaking out the bottom. It was still under warranty, but when I called the plumbing company who installed it (Anderson PHA) they sent out a plumber who quoted me WAY too much to replace it. I called the manufacturer on the warranty (Rheem) and they referred me to Advanced Plumbology. The office staff was friendly and very helpful. Anthony, the technician they sent, went above and beyond to replace our water heater. It wasn't easy: we needed to return the defective water heater to the place where it was purchased, and Rheem had told me it was from Home Depot. Anthony and I went to Home Depot but they couldn't approve the return because Rheem had neglected to mention it was purchased by Anderson PHA from Home Depot PRO. The nearest Home Depot Pro is in San Bernardino, and Rheem suggested shipping it there, leaving me without a hot water heater for at least 5 days. Anthony refused to accept that, and did an excellent job of navigating the issues of trying to get the return approved. His manager worked with a local plumbing supply company to accept the old unit in exchange for a new one. Advanced Plumbology made a point to send Anthony to get it and replace my water heater that day. All I had to pay was parts and labor, and they were very reasonable. I was so impressed that Anthony persisted and spent his entire day resolving my situation that day and making sure I got the same level of quality in the replacement unit. I'll definitely go back to Advanced Technology for my future plumbing needs because they demonstrated integrity, efficiency, and professionalism. read more

I was having issues with my water heating up in some areas of the house. I have a Rinnai tankless water heater and Norman got it back to working like it should! He was professional and very knowledgeable. I'll definitely recommend him to neighbors and friends and use him again for its next flushing. The service was also reasonably priced, a win-win. read more

I hired advanced plumbology to install a bathtub and replace a toilet shut-off valve, and William came out. At one point he went and turned on the main water supply, but he had left the toilet shut-off valve fully open. This is in a condo and the main water shut-off is on another floor, and William didn't come back until around 5 mins later. Luckily I was around and could turn the valve off. When William came back his reaction was "oh shoot I forgot that" as if this happens every other month. Not even a thank you for saving his company thousands of dollars in water damage expenses. These guys have done very mediocre work the times I've hired them before, but flooding my bathroom was the last drop. These clowns are not coming back to my apartment. read more

Advanced Plumbology - Floor is flooded with half an inch of water. - Plumbing Near Me - Chalu Vista, California

Wow. I was so thrilled with the service that I received. Normal was punctual and professional. He provided me with advice based on his expertise and it was definitely much less work than I had heard from others. Based on his very thorough explanation, I am confident with next steps. I will definitely call them in the future! read more

If I could choose zero stars I would. This company was hired by the HOA where I live to repair plumbing lines broken by the tree trimmers they hired! They came out on 7/9 and supposedly did the repair, busted again 9 days later, came home to a notice on the eve of 7/18 "No water until the AM"! When they returned the next day and turned the water on, there was a terrible sound coming from my water heater. I called the manufacturer, couldn't help, out of warrenty, checked everywhere for leaks including garage and my guy was going to come over and check it since I had hot water and no leaks anywhere but then it stopped as did the water!! Clearly, the 2 issues were related. I called the HOA to get the name of the company they were using and, when they turned the water on again in the evening, my water heater started making that noise again. I called the company to ask them to see what was going on. Dude came up, walked to my bathroom door and said "You're unit is old and when the water gets turned off and on again sediment that has settled will swirl around making noise." This he pronounced standing at the doorway! I stated that this did not happen when they were messing with the water lines back on the 9th and asked how long the noise would continue since it had been over 2 hours in the morning! That triggered a response! He actually turned the handle on top of the water heater to off and the noise kept going to which he said "There must be water running nearby" and I responded that the unit next to mine was unoccupied and up for sale. We both walked the few feet down the hall, knocked and no answer. Then this guy gets on his cell phone and just walks away from me without saying a single word and he left!! For this "so called" service, they billed $115.00 to the HOA, $115.00 for THAT!! Sure the HOA already paid plenty for the water pipe repair that failed afetr 9 days only to be repeated again. HOA says they will not pay and have sent the bill to me. As a person of reasonable intelligence, I would never pay anyone $115.00 for what happened here, all related to having water turned off and on again multiple times to accommodate the plumbers need to return and refix a faulty repair!! And the person responsible for billing 'Crystal" actually scoffed when I question that ridiculous pricing and said "that was with the HOA discount!" UNBELIEVABLE!! BTW, someone had bought the unit nexy door and closed that day. The owner had stareted to fill her tub when the water went off and she left the unit all day. That explains the from noise my water heater adjacent to her bathroom as the tub was constantly filling and the overflow draining whenever the water was turned on! DO NOT EVER USE THESE GUYS!! read more

Jason went above and beyond in replacing the faucet in my bathroom. He did an excellent job replacing the faucet. He cleaned up after himself. He went above and beyond by tightening up the screws on my toilet seat and getting rid of the lime residue in my bathroom sink. He was friendly, polite and very respectful of my property. I highly recommend this company. read more

My Daughter called them after a terrible experience with Colepepper Plumbing. Advanced plumbology, was so much more professional. Knowledgeable, and courtesy. Very customer service oriented. ADVANCED PLUMBOLOGY will always get my business as well as my daughter's and I will absolutely recommend them to anyone that needs a plumber. The price to repair the issue from Advanced Plumbology was 1/4 the price of what the bait and switch company wanted. The other company charged her $99.00 for doing absolutely nothing. She as well as myself are completely satisfied with the service and price from Advanced. Thank you, from me and my special needs Daughter. Your representative was very patient with my girl and explained everything he was doing to resolve the problem. Thank you again, because I can not always be there for her. read more

Advanced is my go to for everything big project these days. So far this month I have worked with them on three separate occasions and each time has been nothing but wonderful. The customer service (Angeline is my girl) is top notch and the communication on that end til the tech arrives is superior. The technicians are all knowledgeable and friendly and wear masks. I can't say enough good things about Advanced. These guys will tell you what you need and fix it not try to sell you on things you don't need. Over the last month they have probably saved me thousands of dollars. Highly recommend. read more

We heard running water, and then followed a leak in the garage. Advanced Plumbology sent Jason to investigate and fix the leak and we could not be happier with his service. He went above and beyond, completing the repair while making sure all belongings were protected. He was informative, kind, caring, and very respectful! read more

Horrible Company! I had my shower and bathtub spout fixed less than a year ago. I paid $650 for a Horrible plumbing job. They told me they garentee their work for a year. They spout makes a funny noise and runs while the shower is still on. Also, I am swimming on an inch of water that they "supposedly " cleaned the drain. The lady called me back and said that it is not covered. On top of that, the plumber stood me up on a separate issue that I planned a month in advance! They said they couldn't make the time allotted time and I had to reschedule. When I rescheduled, they called me to tell me the plumber called in sick. Seriously, you couldn't use another plumber? read more

Reliable, efficient and responsive. Tony was ideal for our gas leak inspection. Angelina was great on the phone and handled my urgency with Grace. Will use again in the future! read more

Had a disposal go out and was referred to Advanced Plumbology. Came next day and had very reasonable rates, was expecting a much higher cost and was pleasantly surprised. Jason P was great and will definitely use them for future plumbing needs. read more

I had a leak in Pacific beach and needed a plumber right away. Even though it was after 5 PM they came out within an hour and a half. Fixed the leak immediately. Very efficient. Very affordable. Very courteous.o I'll use them again! read more

Absolutely love this company! They are our new preferred plumbing company for all of the HOA's we manage. Anytime I call, I receive great customer service from both Angelina and Wendy. Even when I call after hours and talk to Kristina, always great service! Pricing is always reasonable whether the job is big or small. Thank you for always providing great service from the moment I call to schedule to dealing with the plumber while they're on site doing repairs! SDHOA loves working with you guys! read more

2nd UPDATE: Technician arrived and repaired the issue in about an hour. Pricing was completely reasonable, as previously discussed. He apologized for not communicating earlier in the week. When I expressed frustration dispatch worked to determine when the part would be available and scheduled the repair quickly. UPDATE: Dispatch followed up with me as promised and has scheduled another service appointment to repair the water heater this week. OP: Referred by a local plumber as AP works on my specific water heater brand. Tech came out and diagnosed problem, said vendor computer was down so he was unable to order the part but would call me back when he heard back. Paid him $105 for the diagnostic. Tech left and didn't hear back from him within the next week. I called dispatch. They said the part would take one week to arrive. I agreed and they scheduled a service appt two weeks out. Morning of appt dispatch called to confirm the appt. Tech never arrived. Called dispatch. They said the part was not in and did not know why I was never contacted. They said they would look into it and get back to me. Never called me back. Again I am waiting for the part to come in but this time without any estimation of when that may be. 1 week? 59 weeks? No clue. Yay! :/ Technician was very knowledgeable. Dispatch has been very unhelpful, unreliable, and non-communicative. read more

This is a great company. I needed a pressure regulator and they came right out and did a great job. Very pleasant experience and they personnel are very helpful and friendly. read more

Jason came out and changed my water heater. Very nice and extremely knowledgeable about his craft. Finished the job faster than I expected, I would definitely ask for him again for the next plumbing work. read more

I had to get a shower cartridge replaced for my condo and I was having a hard time getting people to come and perform the job. advanced Plumbology was quick in their response. Communicated well. Was there on time and completed the job. They also shut down the water for the entire building for us. And most of all, they were very reasonable with their prices. I will definitely recommend them for any plumbing needs. read more

Jason came out and was able to assist us with our shower water leak. The hot water was leaking a lot, we contacted out property manager and they sent someone out for us. Jason was very timely and even took the time to check other areas that we had questions about water spots. He replaced the items that were broken and really set us up moving forward. We are very thankful for his time and his skills. read more

Really poor customer service. The owner told me, "this is my company and we're not Burger King" and then he hung up on me. I guess he wanted to make sure I don't expect to get it my way. The temperature was not hot enough on the tankless water heater they installed. They wanted to charge me $85 AFTER THE FACT for increasing the temperature. They called the next day to say I owed them for the service call. This after coming after 7 PM for an afternoon appointment, and afer coming 4 different times to fix the water heater they finally replaced. The original water heater would not stay lit. The first time they came they wouldn't walk around my motorcycle and did nothing. The next day they lit the heater and left. I can light the heater, had already done so, and had told them I had done so. The third time they replaced a part, again the fourth time, and then we got a new tankless heater which they installed and locked the temperature at 120 degrees. GE Dishwashers recommend 150 degrees, OSHA recommends 140. I asked for 140. If they were going to charge me for the service call they should have told me when I called but they didn't. When I made this clear they said I had told them the water heater was not working. This simply is not true. I am an excellent communicator and I had told them the heater was not hot enough and please have the plumber increase the temperature by 20 degrees. I made sure to move my motorcycle just in case. I was clear the first time I called that I had to keep relighting the heater as it would not stay lit. They seem to have a communication problem. The story on their end changed several times, from my insisting they come after hours to I told them the heater wasn't working, to I'm not sure who you spoke to. They set the temperature at 120 for liability purposes and can't raise the temperature, yet their plumber did just that after having me sign a waiver. It can be done and it was. Now all this may seem trivial, however I really don't like being taken advantage of, I don't like being disrespected, I don't like being inconvenienced and having my time wasted, nor do I want my veracity questioned. You don't charge someone for service unless you have told them what the service will cost. When you make a mistake or have a misunderstanding you make sure the customer is satisfied. I recommend you steer clear of this company. read more

This is the most unprofessional company I have ever had the displeasure of working with. I called to schedule an appointment Friday with them to fix my water heater. I called the following Monday to confirm and they had lost my appointment. They lost the appointment and had no remorse. They didn't offer to honor the original appointment. They simply didn't care. They just told me they were booked and blew me off. The woman I spoke to was incredibly rude. They need to be out of business. read more

I waited a week for my hot water heater warranty to dispatch a plumber and they lost my appointment!! I personally called to confirm with them directly a few days before the appointment and they confirmed the appointment. Then, when I called the day before the appointment, they just told me they weren't coming. No offer to reschedule or honor the original appointment. They just didn't care. I haven't had my hot water hooked up for a week. I can't bathe my 3 week old baby. I can't run my dishwasher. I can't do laundry. I can't bathe myself. This company needs to go out of business for their unprofessionalism. read more

I had these folks replace a water heater and they were great. Not only were they the most reasonable quote, but also the fastest response out of 4 other quotes I got. They have also fixed a leak and they found a water pressure problem that some other plumber created when they turned off the water on the wrong unit fixing a neighbor's plumbing issue. I can't recommend them enough. read more

We've been using Advanced Plumbology for a couple years now. They are professional and know what they are doing. They fixed an elusive problem with our Rheem tankless hot water heater. They have fixed broken faucets. They have fixed rusted out valves. I think they are moderately priced...not low, not high. read more

Came out to fix a hot water tank. Supposedly ordered the part. Part never came. Then they told me they would call me back. Nothing. I called them and they told me to call Rheem and find out where my part is. Don't waist your time with them! Horrible customer service!! read more

I work for a property management co. and use these guys as our preferred plumbers. The office staff (Wendy, Aurianna, and Chrystal) as well as all the guys out on the field, have always been so great and communicative. Their prices are really good too! I definitely recommend calling them for all your plumbing needs! read more

Joe replaced my hot water heater today under warranty which included having to take the defective unit back to Home Depot pick up a new one and bring it back to my house and I was so impressed with everything about him and I'm very grateful for his professionalism,his friendly nature, and his work ethic! Thank you :)!! read more

I have been an apartment manager for many years and this is by far the best plumbing service company out there. Terry, the owner, is amazing, Crystal in the office will always find a way to get us taken care of, Tony one of their best techs, very seasoned, knows his stuff, always has a positive attitude! The office staff is always very pleasant to deal with and all of the employees and techs will work with my tenants in a professional manner. They always get the job done correctly, and offer competitive pricing for many of their services. read more

First we were scheduled for Wednesday they call and ask if they can come on Tuesday morning around 9 then they call on Tuesday morning at 9 claiming to have an emergency and if we would like to reschedule for another day!!! no thanks I took the day off work for this appointment. Stay away from this company read more

This company was hired to hydro-blast the sewer lines of my complex. They showed up late and they finished well past the time stated. One of the employees bad mouthed a tenant that just wanted to know how much longer. So if your looking for rude and unreliable service this is your company. Oh, let me also add driving reckless in the complex parking area. read more

Advanced Plumbology arrived within the hour on Saturday morning and repaired the leaky pipe in our wall. Excellent work. Thank you so much, Terry. read more

We had a toilet leak on a Saturday afternoon, right before we were to have guests on Sunday. A nice guy named Ben came out and got everything working right a few hours later at around 7 PM. Good service! read more

I have dealt with this company for a few years. As president of the HOA of a high rise, my board and I discovered they have fair pricing and excellent service. Yesterday, they sent me Norman to install a new garbage disposal. He did an excellent job and was pleasant to deal with. I had removed everything from under my sink before he arrived, and when he was finished, I was amazed to see he had put it all back! That is service. Great company with great employees. read more

The property we are renting had a pipe burst under the house. Advanced Plumbology sent our Robert and he was phenomenal. Friendly, hardworking and a great communicator. My husband and I appreciated his effort. The office staff were great - thank you to Crystal and Wendy as well. I'd highly recommend using their service. read more

In more than twenty years of homeownership in San Diego, I have had many occasions to call a plumber for my home built in 1959, and I have to write that Tony at Advanced Plumbing is the best plumber I have dealt with ever. Tony not only solved my problems, but he explained in detail what I need to know to prevent problems in the future. Plus I felt the price was more than reasonable compared to other firms I have dealt with. I now have a plumber and firm for life. read more

Like most at the worst time I had a leak and my place was flooding. While looking for an after hours plumber I remembered seeing an Advanced Plumbology van. So I gave them a call there response time was great. The plumber was fast, clean and professional. The repair was done in a timely manor and the price was reasonable. read more

The technician they sent out was not in uniform and was on the phone talking to his co worker i call the owner and he was very rude to me and said that his employees need to talk to each other but not on my dime read more