I work customer service in a highly technical field. I repair high end luxury vehicles. It's…read morealways in my mind that I'm handling the first or second most expensive item most folks own. Second only to their homes. I'm well aware of the exacting standards needed. The self discipline needed and the attention to detail and care for details needed to restore someone's prized luxury vehicle. Those same standards apply to working in or on someone's home. My previous reviews explain how I met Jake at Barker Tech. This is a new review with new perspective. It's been over two years since I paid Jake and shook his hand. In those two years Jake has reached out 3 times to check on my home and his work. It just seems to be how he is. In those two years I've reached out with some admittedly stupid questions and each time he's addressed my concerns without any snark or down talk that some techie guys use when speaking to plebes. I needed additional home tech stuff and naturally I reached out to Jake. His response was timely given his work load and he immediately offered elegant solutions to an inelegant problem. (Someone in my neighborhood is actively using my gravel yard as a dog pit stop and leaving me nasty surprises ). Jake offered some very clever options up to and including an outdoor speaker paired with my existing camera system (that he installed ) to politely ask the offending dog owner to remove their dog waste. Ultimately my wife vetoed the idea of me having the ability to leave audio messages for bad neighbors. But Jake's suggestion of an upgraded new camera with AI facial recognition and a wider field of view was perfect. Within a week Jake personally came back and upgraded the camera thus negating the one small blind spot the offender had been using. He kept his word. He sent me tutorials and worked with me not even being home to ensure that I was 100% satisfied with my upgraded surveillance view before leaving. Setting standards and holding yourself to them are key to excellence. Keeping your word and delivering what you promise are key to excellence. But. Excellence isn't derived from robot like adherence to guidelines. It's a combination of many intangible things. It's rare these days to encounter true excellence in almost any field. Jake at Barker Tech is an excellent example of excellence in action. Trustworthy. Reliable. Professional. Meticulous. Passionate. Informed and informative. Personable and Diligent. I'm a client for life.

It's not often you come across someone in business who reminds you that basic human kindness still…read moreexists. Jake at Barker Tech did that for my wife and me. Our home has an older AV system installed years ago by another contractor. Over time, the system became outdated, complicated, and the contractor became harder to reach and increasingly expensive. My wife and I separated several years ago, but she still lives in the home and has always struggled with the universal remote and the setup's complexity. Recently, she called me in distress because she couldn't turn on the television in the living room. Under normal circumstances, that would be a small inconvenience. But my wife is currently battling stage-four ovarian cancer and only has a few months left. All she wanted was the simple comfort of sitting on the couch and watching TV. I called Jake and explained the situation. Without hesitation, he said he would come take a look. The next day, he and one of his technicians, Wilson, showed up and spent over an hour patiently troubleshooting the system until they got everything working again. When the work was finished, I asked what I owed him. Jake said there would be no charge given my wife's condition. I was honestly taken back. In a world where it often feels like everything is transactional, Jake chose compassion instead. This wasn't just good service, it was humanity, and I'll never forget that kindness. If you're looking for someone who truly cares about his clients and takes pride in his work, Barker Tech is the real deal.

Cesar upgraded our home Internet network and did a fantastic job - very conscientious of our home…read moreand worked quickly. We brought him back to upgrade our home entertainment system. We love the upgrades and Cesar made it very easy.

Our new home has tons of networking problems. It was super complicated and very very confuse…read moresystem. Cesar and his wife went to my home to work on home networking system with my husband. Cesar was very knowledgeable and knew exactly what need to be done for our system. He was onetime , hard working , polite, careful and honest. He is doing a great work. If you ever need a person to set up your network, you should give him a call.

Used Superior Home Theater Installation for my 65 inch panel installation. Got a fair price quote…read moreand within a week they came out. Nice and knowledgeable, did a great job installing the TV flush to the wall while hiding the power and other cord via some clever techiques. Wife loves it as do i. If you are looking for home theater installation and purchasing expertise this is the team. Will be using again once i replace another panel this year. Recommend

Thought I needed to replace home theater speakers in the ceiling but they were able to recalibrate…read moremy receiver and adjust a couple speakers somehow in the ceiling to remove static. Now sounds great.

Do not hesitate. Full stop. Henry and his crew (shout out Ramon!) packed all my gear, set it up in…read morea new house, and attended to everything. I was super picky and he and his crew accommodated everything and the quote was the exact price I was charged. They answered all my dumb questions, explained all the options, and came back TWICE to tweak things I wanted. One of the best customer experiences I've had. Don't hesitate to hire these guys.

They quoted me $250 an hour or $1250 to put up a TV bracket, hang the TV, and program my Logitech…read moreremote. Buyer beware.

Used Yelp job request to request TV mounting services, and Universal Mounting Services came in with…read morean excellent quote. After browsing their work, I knew they would execute my vision for my living room. I was reluctant to mount my TV above my fireplace, but unfortunately there was not another configuration that would work well. I even had to downsize my TV, and despite multiple changes to the original request, UMS was super flexible and accommodating. They came through on time, and knocked the job out in a little over an hour. I opted for conduit vs a recessed cable run, but it looks super clean and professional, as I envisioned. Should I decide to go in-wall in the future, I will definitely call them back to take on the job.

We called for info about wall mounting our 50" TV and having the wires in the wall. When we asked…read moreif they were licensed/bonded/insured, we were told we would need to hire an electrician to install the 110 power line in the wall. This makes no sense to me. Based on the non-answer to their question, I have to assume they are not licensed. Apparently this is NOT a one-stop installation service.

I have used Immersive on three state-of-the-art conference room/collaboration room projects over a…read more10-year period. Each successive project was increasingly complex. Immersive's owner, Brian Deihl, is a pleasure to work with. He is enthusiastic re: novel technology, has excellent vendor relationships, works within budget, is meticulous at cable management, enjoys perfecting a final/finished solution, and stands behind his work. Highest possible recommendation!

My initial thought was to hire Brian to see if he could fix the URC control system installed in my…read morehome. He not only fixed the URC system but wound up installing a new sound system and speakers. I had a terrible experience which lasted for years and years with a sound / control / wireless system installer who left me with a URC system that was unworkable and constantly dropping off the network. Every wireless device in the house constantly lost their ip address. After years of spending a lot of money and switching between different internet providers, switches, modem's and equipment I decided to give Brian a try and I am so glad I did. He was able to correct all the previous ip protocol issues that were screwed up. It took no time at all and, after years and years of frustration my problems went away. Brian is knowledgeable, friendly, efficient, creative and skilled. He replaced the in-wall speakers with hidden speaker's, and installed a new receiver. He removed redundant equipment I never needed. The sound system is incredible and it makes me enjoy watching movies and listening to music even more. I appreciate Brian for his excellent service and I would definitely recommend him to anyone looking for a sound system installer who knows what he is doing. When we met Brian the first time we realized that he was a fit. We spent more time taking about the music, artists and the composers than we did about the system and weather or not he could get me up and running. There was no doubt in my mind that he would be able to diagnose and fix the problem. Fantastic Brian and thanks for taking on my problem. John & Collette....

The team at Valley Home Theater did a custom home theater installation for us. My goal was to have…read morean immersive watching experience when we wanted it to be, but transform into a normal living room the rest of the time. To do that, they installed a projector, built-in retractable screen, all new AV equipment, and in-ceiling speakers. Glenn ran the show, and was great throughout the whole process. He kept in constant contact, providing updates and suggestions that struck a good balance between performance and cost. With his decades of experience, he knew where I should save money and where I should spend it. Even when the inevitable snafus occurred (which they always do), Glenn handled them with professionalism. Alex and his crew built a custom enclosure for the retractable screen, and ran new wires for a whole bunch of things. It required cutting holes in the ceiling and building a custom ceiling box, but when it was done, it looked as if it had built into the house the whole time. Josh and team did the installation of the AV equipment. They were professional and friendly, and paid attention to all the little details. Everything down to the cable management looks neat and tidy. I'd Valley Home Theater again in a heartbeat!

I understand that many smaller businesses offering these types of services can be quite casual. You…read morenever know who you'll get on the phone or if they'll be able to help. I appreciate him listening to my issue, but he seemed eager to end the call.

I've ben buying AV equipment from Jeff for over 25 years. He installed and outfitted my entire home…read more(speaker systems, wiring, TV, outdoor sound and more). His audio video knowledge is second to none with ZERO attitude. What's best about Jeff is that he will work with the budget you have yet will educate along the process. This is key becuase sometimes purchasing a cheaper item might be more costly in the long run and not scale for future use(s). I've seen his work in several homes ranging from small to large installations.. and it's impressive.. period.

I found Jeff on Yelp, he had a couple of great reviews and he was local to my location. Jeff came…read moreby and scoped out where we wanted our new flat screen setup - he gave us some recommendations and with different price levels, gave us some new ideas we had not thought of and we went with his suggestions. Just like sam I. stated, following Jeff's suggestions we avoided cheap alternatives, Jeff's wiring is very clean down to the connectors and we have a great setup. Thank you Jeff!