My customer loyalty remains with this auto parts store for many reasons...Outstanding customer…read moreservice (especially manager Shelby and Justin), attentiveness, product selection, and highly knowledgeable employees. I am "automotive challenged" yet each time I need help they're patient, willing to explain things in a way I can understand and help with diagnostics whenever possible. As a senior, I recently found myself quite challenged as the first time ever solely responsible for and needing to learn about caring for my older car. But each time the staff here have taught me valuable things, leaving less anxious, more confident and eager to learn more. At this Auto Zone the level of care and concern for customer's well-being I've not commonly found in businesses today. I'm grateful and a forever loyal fan!

This is by far the best experience I have ever had at an AutoZone. I already had a horrible day…read morefinding out my batteries had to be replaced. I was dreading the cost and it seemed like the day was starting off on the wrong foot. The clerk ("Shelby) found the two replacement batteries immediately before you could say "lickety-split". Not only that, she looked on historical purchase records (attached to my phone number) and informed me that my warranty was still in effect for the batteries I had to replace, and brought it to my attention. So not only did I get excellent service, I came out of the store feeling like the world was lifted off my shoulders (the expense of the 2 new batteries was now offset). When I came back with the old batteries, she was outside helping another customer with light bulb replacement, and she remembered me immediately and greeted me. I just can enough good things about this employee "Shelby"! If she is a manager, then GREAT. But if I was in upper management, I would keep her on track to be more than just a single store manager. She is that very hard to find "needle in they haystack" for Autozone.

I want to update my previous review. I went in to get a new battery and cabin air filter. Luis was…read morevery friendly and knowledge and tried to help me replace the battery but a completely corroded nut stood in the way. I appreciate his help and willingness to do what he could for me and I will continue to come back here. Everyone on shift today was very nice. Thanks Luis!

good folks, an employee was trying to help me out and broke a part, he contacted the manager and a…read morereplacement Toyota part was ordered and delivered to me next day.

Great help in everything car related. Will make time to show you under the hood how to make…read moresimple repairs.

This store is great wonderful service and very kind and informative they've helped me with…read moreheadlights a few times and i always have a great experience!

The employees enjoy their jobs and they are knowledgeable and helpful. I buy wiper blades and car…read morecabin filters there.

Tony's has a really large selection of everything one might need for their car, and if they don't…read morehave it in stock, they can get it, generally very quickly. I stopped in on a Sunday to get spark plugs for my car, and they didn't have them in stock. The extremely helpful and personable person who helped me explained that he didn't have them in stock, and offered two options. He said I could run down to Cost Less Auto Parts and get them there, because that's where he was ordering them from, or I could come back in the morning, and they'd have them for me. I was extremely appreciative of his transparency, and opted to come back in the morning. One thing that really impressed me about the person who helped me is that I was next in line while he tended to a customer. While he took care of that customer, the phone rang, and he answered, asking the caller to "please hold". After he finished with his customer, he called me over to the counter. I asked, "Do you need to get that call?", and he responded, "No. You were here before they called. They're next." That was really impressive! I cannot count the number of times employees tending to me ignored me the instant a phone call came in, when they really should have done exactly what the Tony's Auto Parts employee did for me. The next morning, I called to see if my spark plugs had arrived, and the person who helped me was extremely helpful, friendly, and professional. He checked and confirmed that my spark plugs had arrived. When I got to the store, the person who called me to the counter was the same person I'd spoken with on the phone, and he grabbed my spark plugs and got them to me immediately. I asked if they sold dielectric grease and anti-seize, and he said that they did. He then went to the aisle that had them, grabbed a tube of each, and brought them to me at the counter. He said that they were out of the small pouches of anti-seize, but I didn't need the big tube. He double-checked, and found more of the tiny pouches, and sold me one of those. He could have directed me to the aisle to fend for myself, but he really did an awesome job of providing outstanding customer service. The store is much larger on the inside than it looks from the outside, and they offer a much larger inventory of miscellaneous parts than you'll find at the big chains (such as a HUGE selection of hardware of various grades, racing fuel, specialty tools, etc.). I'm very impressed with Tony's Auto Parts, and will probably be stopping by very regularly since my car's now out of warranty. Tony's definitely feels like a more personal, personable, and "home town" parts store than the big chains, and that is a great thing!

This auto parts store is conveniently located off of Fourth Plain Blvd. It's a standalone store…read morewith a large parking lot. Staff is always friendly and helpful. They have a parts counter where they can look up the parts you need, see if they have them in stock or order them for you. A very helpful option for those needing specific car parts. There's a large variety of products available in this large auto parts store. They have anything and everything you can think of, from car fresheners to car maintenance fluids like motor oil, antifreeze and power steering fluid. They also have cleaners for your engine compartment or general car washing products. We frequent this store weekly. Their prices are reasonable and we prefer the one stop shopping they provide here. Would highly recommend.

Love this place. Needed some parts for my A3 and Noah was able to point me in the right direction…read moreafter i almost ordered the wrong part. Best prices and service.

Horrible customer service like other folks have mentioned. I asked for a specific fuse part, they…read morepointed me at the isle. I couldn't find it so asked for help again. They said it's there. Finally after 15mins the short white manager dude came and found an empty spot when the fuse used to be. Also, they will pull every possible BS not to issue you a refund. Very rude if you don't have the receipt even u have the debit card and tied to ur business account. I just closed my account there and moved to O'rilley across the street.

8:10 pm and they have the part I needed, go to pay for part and the employee said sorry no cash…read moreafter 8 because he didn't want to recount the till. This was BS and I will not support any company that refuses to take real currency! seemed like he was more worried about his boyfriend that was working on his "the employees" truck in the parking lot!

Everyone here was so helpful this morning. Amanda was exceptional in her customer service…read more Would definitely recommend this company. Only complaint is that they need more parking space as they are so busy. Great people to work with

Prices are out of control most parts are more expensive than brand new. It's insane how much they…read morecharge for parts you did your labor for