I hired Hawaii Water Damage Restoration to help me with water damage that happened to my apartment…read moreunit due to another unit's water main leaking. Getting a quote was easy and Marcos made scheduling the initial consultation and assessment super easy. He came to my apartment on-time and went through everything in detail. He carefully inspected all of the damage and walked me through what his thoughts were and assured me that he will document everything thoroughly so that the insurance companies will have more than enough information to accurately assess my costs. Based on the initial consultation, I thought this would easily clear $15,000, but I was pleasantly surprised when I saw that we came in under $12,000, especially for the amount of work that I was looking at. The quotes were also very detailed, breaking down each cost for the spaces I needed repaired. I was provided PDFs of these quotes for my own records and when it came time to pay, I was able to pay in parts when each part of the job began. Marcos and his team were also very patient with my work and travel schedules, always coordinating with me to make sure things were done not only in a timely manner, but in proper sequence and done thoroughly. Throughout the whole process, Marcos was kind, knowledgable, communicative, professional, and understanding. I was originally afraid that there was extensive damage to my unit because of how everything appeared on the outside, especially because of water in my circuit breaker. But Kory, the guy who was in charge of making sure all the moisture and mold was taken care of, not only gave me a very clear and easy to understand explanation of all the damage, but he actually was able to show me that the damage to my wall was significantly less worse than what we thought. I expected to lose my cabinets but thanks to Kory, I was able to keep them! He also made sure that a thorough job was done to dry out my apartment so the insurance company would see that we did things exactly by the book and that the water mitigation was thorough. He was incredibly nice, professional, and trustworthy. After Kory, Francisco their drywall specialist came in and did a quick and thorough job of repairing and replacing the drywall that did receive damage. Scheduling time with them was easy thanks to Marcos and Francisco arrived in a timely manner, once again making it easy for me on my tough work schedule. I received drywall work that was even better than what I originally had which was great. Francisco was efficient, professional, and did a excellent job. Finally, Leo, the flooring guy came in with another employee and did an incredible job with my flooring. Marcos provided resources to help me choose new flooring, which was done at H&C Flooring in Kalihi. Sophia was very helpful in recommending good colors and material. Once that was done, Leo did an excellent job communicating all of his work and showing me what was done and what still needed to be done. A big thank you to him as well for putting up with the amount of stuff that I had in the apartment still and moving it all around to do the flooring. He even came in on a Sunday to make good progress on finishing the flooring! Leo was incredibly thorough, professional, kind, and I really appreciated his work. Overall, my experience with Hawaii Water Damage Restorartion was excellent. Marcos, Kory, Francisco, Leo and the rest of the team were great to work with and incredibly professional. I truly appreciated their attention to detail, patience with my situation, and really making sure that I had what I needed for insurance purposes. My apartment feels whole again and they made this whole process incredibly easy for me. I would recommend them for your remediation and restoration needs! Mahalos to you all for your great work!

Great and reliable service. Very prompt with inspection in a timely matter! I'm still in process…read moreworking with them. Keep ya posted.

Had the basement in our office flooded because of the storm, but these guys were such a HUGE HELP…read moreespecially shout out to Amen and Chozyn for helping to get all the water out of the basement carefully and diligently as well as being warm, courteous and professional young adults!

When we had urgent moisture remediation service need Rescue One Restoration came to the rescue! I…read morecan't say enough positive things about the company's professionalism, especially from the team lead, Aaron. When I first reached out, on a weekend, Aaron adjusted his personal schedule to come out and take a look at the issue that same day. Once work began, their work was high-quality and every team member was very professional, which was especially important to us as we are a school that had students and staff present on campus at times. Aaron did a wonderful job of being on-site daily, overseeing the project from start to finish, and keeping our administrative team updated every step of the way. Highly recommend!

I've known Leilani when she was at complete custom flooring, and I heard she's at urgent Island…read morerestoration now. I contacted her as my rental unit needed new carpets. As expected, she gave me multiple options and great advice. She knew I was trying to balance between quality and budget for rental unit. Needless to say, I have beautiful new carpets in my rental unit and the tenants love it. Thank you, Leilani and urgent Island restoration!

We needed to patch a hole in our ceiling and remove asbestos. UIR was thorough and worked with our…read moreinsurance to get the job done right. They were compliant with all building codes and used a double barrier to prevent contamination. The work was done well and timely but project management and communication could have been better.

I've been a property manager on O'ahu for years and have partnered with many restoration companies,…read morebut Elite Restoration stands out above the rest. They've handled more than one restoration for my portfolio, and each time they've made the process easy and stress‑free. Working with Darla has been such a blessing -- she communicates quickly, follows up without being asked, and always takes the time to walk me through what's happening. They get the job done without delays or excuses, and her patience and professionalism make her my go‑to every time.

Very very courteous, friendly, and informative. Excellent follow up, and very detail oriented. Its…read morenice to know there are professionals who care about the needs of their customers instead of just seeing how much money they can get by making you think you need something you don't need. I would recommend this company to anyone. God bless you and have a wonderful day. Thank you Darla for your prompt courteous follow up.

My condo got totally flooded by the guy upstairs doing his own work....while I was deployed. A…read moredifferent restoration company did NOT do the immediate action items correctly and my condo had rotted wood and mold when I returned from my tour of duty. My insurance didn't help me. My HOA didn't help me... MD helped me. Ryan came out, talked me through how to take care of it, what needed to be done and how they would handle it if i hired them. There were some hiccups with a subcontractor, but Steve, the PM for my condo made it right. It was a giant pain... But the result ended up incredible. Antony was the primary craftsman in my home. He always puts in the extra effort, is professional, trustworthy, and he will not call the job complete if the work is not of the highest quality. I was impressed with his work and I am extremely happy with the results of his efforts. Overall... The team did a great job. Thank you.

We want to give a huge MAHALO to all the people at MD Restoration who worked on repairing our…read moreshower ceiling! Paul K. was super helpful in answering any questions we had (this was literally our first time dealing with a leak from upstairs unit, so we appreciated his time very much!) and got us the quote in a timely manner. Dee and Jacob were efficient in the demo process and manager Rey came by to make sure everything was running smoothly. Renaldo came by the next morning and started working on the reconstruction of the ceiling and boy we gotta say that he's a true professional!! He was working very efficiently and managed to get the drywall done in a timely manner! Anthony came by the next morning to do the final work of painting and made sure that everything was all good. Great teamwork and we'd definitely hire them again for sure!

Staff is 1st class. Many mahalos to Stacey, Cindy, Raul, Alex, Andre and the rest of the staff for…read morefixing my place after it got flooded. Great workmanship, and was done fast. A storm was coming and they did it just in time. If you need someone to restore your place call them. You wont regret it. Mahalo eco clean.

Lydio and his team are fantastic! My honey and I are purchasing and slowly restoring my…read moregrandparents' home, and asbestos removal was one of our priorities. We were able to obtain a quote, schedule and have the process done on a 4 bedroom house within 2 weeks. They were thorough and explained the entire setup/breakdown process, and were super accommodating to our busy schedules when setting up times to meet up/review the work. Would absolutely hire again to do assessment and clean out work!

Final Review 2/4/2020 All for 1 and 1 for All... my favorite…read more3 Musketeers arrived earlier than 1 p.m. Gosh I told hubs at lunch after they left, sad cuz I'm gonna miss seeing them. They are like my uncles and cousin cuz they treat you with politeness and care. I had gone out before 6:39 a.m. to buy some sliders to help with the move in of our wrapped and stored bigger furniture. They listened very carefully to my requests of putting the "no rush to open" boxes in one area of the room. Hubs broken record of don't buy anymore furniture(how bossy)...so...the men moved the lighter colored furniture to the extension where I watch my Kdrama and the brown pieces to hiis tv room aka tinier wannabe man cave. They removed all trash with them and are professional in everything they do. Nimblest, strongest, gentle employees, all 3 of them. How such svelte men could lift, push, bend to get the furniture to their old stomping ground is beyond me. Whoever does the hiring of personnel is excellent. Thanks to Servpro and Perfection Flooring about 3 pm a plumbing coordinator came to our front door. She said I've been to many houses, this is a nice house as she entered. Goshh darn it, thankyou honey...I was so happy to hear that!

I had mold/ mildew removed from our shower stall with tiled walls. Lorenzo and his team (Mike,…read moreRamsey, Ceasar, Dylan, Matthew and their subcontractor, Arnold (and his wife) were very efficient (done with the project within the allotted time mentioned), polite and professional. The only minor glitch that occurred was the day they initially came to do the mold removal, they had to reschedule since they didn't have my signed authorization (something they could've easily done at the time when the appointment was initially made. At least they were kind enough to get some of the chrome frame polishing done so as to not waste that initial work day. My deepest appreciation for a job well done.

Connecting my dryer duct through wall to exterior of home…read more Excellent price, speed, and service Crappy and cheap dryer vent Castle & Cooke pit in the walls of my Mililani Mauka home, which tore by a nail they also left in the wall in which tore the cloth vent every time hot air moved through it, causing it to tear and eventually blow back lint into garage Ruben cut the nail, some drywall, and put a 14 in x 4in aluminum tube in it.

Reuben came out to clear our dryer vent. He was awesome. Scheduling was easy, he was on time,…read morefriendly , and got the job done. Definitely recommend him and I will call again when needed.