When my 20 year old Mendota gas fireplace insert failed, the company that had sold it to me told…read moreme that parts were no longer available and I needed a $7,000 replacement. I then found John through recommendations, and told him the symptoms. He had someone here one week later who knew exactly what the problem was and had the replacement parts with him. Alex knew exactly what the problem was and fixed it within one hour, cleaned up the mess from 20 years use and it works like new. The cost was around seven hundred as opposed to the seven thousand that a new one would've cost. A wonderful operation and I am thrilled with the result.

John Devito should have 100 stars for a rating. Not only do they provide exemplary service ..2…read moreyears after my service, I was having an issue with my fireplace. John contacted me first thing in the morning with an explanation what was going on with my fireplace, and no need for a service call. Not only are the prompt, & reliable but it is a pleasure doing business with. Thank you John! Jill Corwin

Be careful here. They have a very one-sided contract template…read more No timeline--50% upfront deposit--no refunds under any circumstances- locks in their exclusive services for life time. Be very careful here.

Excellent price and great service. This was the first time I had my chimney cleaned since owning my…read morehome. They were on time and explained everything with a live scan of the inside of my chimney. Definitely will use this company again.

Great service quality and friendly customer service, at a very reasonable price! Would highly…read morerecommend

Duran Chimney fixed my damper with a new, more energy efficient model. The quote was fair, and the…read moreowner is a super nice guy. I feel like this is a great business to work with if you need help for your chimney; good work!

Oh, I wish I could give Juan and all of his team 50 stars! They are beyond fantastic at what they…read moredo. I must have spoken to 20+ roofers about putting a roof on my geodesic dome house and they either wanted way more than I had or just plain refused the job. Juan gave me the most reasonable estimate and after seeing all the glowing reviews, I chose him and I am so happy I did! It came out so beautiful!!! They got all the angles correct and I have no doubt this roof will last me 40+ years. They use quality materials and their attention to detail is awesome. They cleaned up everything afterward and if I need any work done in the future, I know who I am calling. When you choose JM Exteriors you are doing yourself a favor! I can't say thank you enough. :-)

I was a little apprehensive at first. JM sent a couple of guys over who took a quick look. Didn't…read moresay much and were gone. They didn't even have a truck with the company name. But the quote came quickly and was quite detailed. It included a good brand of the white EPDM I wanted. It was just as good or better than the quotes from some other bigger players. The price was much better too. So I hoped the no frills meant less overhead. I did check for reviews and they were good. So I decided to go with JM even though it was very hard to find much company presence on the internet. Communicating with Juan via text messages worked very well. I asked to add a plywood cover board and to help me locate the rafters and he was very accommodating. The team came out and Robin was in charge. He spoke English well enough to give me assurances they were going to do what I wanted. The biggest reason for replacing the membrane roof on my flat roof was to ready it for a solar panel installation, which I planned to do myself, if only I could get the 8 panels up on the roof. I'd asked Juan if the team could put the panels on the roof after the job was done. He was agreeable. Robin had the boys do it and did a good job of ensuring no damage to the new membrane by having them put an insulation board under them. Since then I've been up on that roof installing my panels and admiring JM Exteriors Roofing and Siding's work. Thank you so much.

Lost gas hit air furnace last Sunday afternoon. Called this company and a human being answered. I…read morewas told he would contact on call tech who would get back to me. Heard from tech and he was at house within the hour. Diagnosed problem and advised the part wouldn't be available on Sunday. The part was difficult to chase down as it had to be ordered. The tech kept us in the loop daily and the part arrived for early Wednesday morning replacement. This company was professional,reasonably priced and maintained contact. I highly recommend them.

This company is the BEST! By far. Thank you very much to Ryan Lapinski and his group- and the…read moreentire company. We had our hot water tank go and a basement covered with water--- on a Saturday night.....We were pumping water and frantically calling companies. A couple of places answered our call but told us that the unit would need to be ordered and install would be 3-5 days. We were told that "no one has that tank in stock". Then we found New England Gas Systems and Ryan. We texted pictures of the tank and #'s to Ryan and within minutes he confirmed that they had the tank we needed- in stock....Ryan and his team arrived AT 8 AM SUNDAY MORNING to remove the old unit and replace the tank. The floor was literally still wet and they saved the day. Thank you very much Ryan & New England Gas Systems!!! -Kevin

What a great experience today. I had a 9am appointment but found out he was running late, and that…read morewas fine. Things happen, and I am sure another job took longer than expected. When he arrived, he assessed the issue and explained that I did not need a cleaning, as the chimney was clean. He went on to say that at one point, there was a chimney fire, there is a liner, and smell is coming from that liner. He provided information on how to get rid of the smell (it only happens when damp out) and only charged me for the inspection. He explained everything, wrote down everything, and re-iterated what NOT to do. He was friendly, honest, and informational. Alpha will now be my go-to for all fireplace and cleaning needs.

As far as chimney services go, I have no sentimental attachment or preference as to which one to…read moreuse. This one comes as 1 of 3 recommended services within my HOA driven community. Alpha was first on the list, so I called them. Multiple times, actually. And I'll explain why right now. Setting an appointment with this company was easily the least convenient part of the process. See, first time I called, we set a date (with no time window to narrow it down, btw), I waited at home for them ALL day, only for them to be a no-show. Okay, fine. Whatever. Probably had a breakdown in communication or something. Some weeks go by whilst I'm contacting other places for quotes. Long story short, I stuck with Alpha because they are honestly the most affordable option here. I call again, get a quote of $150 (even though the previous quote was 100 dollars less, but whatever), set a date for a full month later, call to reverify the appointment since nobody reached out via email or phone to reassure me I still had an appointment, got the time window narrowed down to one half hour (very impressive), dude comes out, inspects my chimney in 5 minutes, charges me the original quote of $50 and he's out. Bing-bang-boom! We got ourselves a usable chimney for the next foreseeable year. My only problems were regarding appointment confirmation and (evidently) receiving misquotes. Despite this mild confusion, I'd still recommend them for, if for nothing else, their frugality. Alpha Chimney Sweeps receives 4 chimney check quickies out of 5.

Lambert installed a rubber roof on an addition to our house. When they tore off the old roofing,…read morethey discovered structural damage due to extensive rot. They rebuilt all of the damaged areas and installed the new roof. The result was a structure that is better than than original. The men who did the work were pleasant to work with and took great care to clean the work area before leaving each day. The cost for the additional work was exceedingly fair. We would recommend Lambert to anyone who needs roofing or gutters. This is the third job that they have done for us and we couldn't be happier.

These guys are great! They do wonderful work, price is great and they are fastidious about clean…read moreup. I am extremely impressed by their work!

They will cash your check, and never return to complete a service. I used American Home Shield to…read morerepair four of my Central Air units. Theide came on April 24th as their contractor, put Freon in two of them and took the fan out of one and said they would order the parts for it and be back in a week. They said it would be $520, which I wrote them a check. It's June and they never came. I called American Home Shield and they said they rejected the claim and I would have to pay $520 out of pocket. I said that's funny, I paid Theide and they never came back to finish the job. I've tried to talk to the owner of Theide, but they never attempted to call me back. Terrible company, and won't finish a job but will gladly take your money and deny that you paid them.

Great company, highly recommend! Great service and friendly employees! I had no heat in my house on…read morea very cold day and they came within hours! Cant recommend highly enough! They will get my repeat business!