I have been going to Dr Hejazi at Advent Dental for over 10 years. He is amazing at what he does & is always so gentle with his work & kind hearted. With that being said, unfortunately his front office staff (one in particular) has been with him since I've been coming here, & she is beyond awful. Before coming to this office, I spoke to a couple friends who stopped coming to Advent because of her and I didn't think much of it until she began being extremely rude to me & my family during check out. At first I thought it was just a bad day but it continued on for years & has made me dread coming here & refer friends with "if you can get past the front office & billing, Dr Hejazi is amazing" warning, which is/has been extremely unfortunate. It would be beneficial for her, the staff at Advent Dental & all the clients who attend, for her to not take business personal, to deliver information in a professional manner & treat people like the imperfect human beings that we are. And when clients check out, there's no need to say "I want to see you back here in _ months" because we're not there to see You...we're there to see the Doctor. I've read about retaliation on clients' YELP reviews but at this point I could care less because the disrespectful & condescending way I was just treated leaving the office today is no way to treat anybody & it's disheartening to know that all the staff hear her yet continue to allow it to happen for years. At this point, let the retaliation happen because I would gladly find an office with a front office staff who knows how to treat their clients. 5 stars for Dr Hejazi though, he is truly amazing. read more

The old lady front desk staff was not polite and showed a dismissive attitude when I asked for assistance. I felt the communication was unprofessional and not welcoming. The overall service experience at check-in/check-out was disappointing due to staff attitude. read more

Advent Dental has the best Hygienist in Las Vegas,NV. He is very understanding, listens and gives the best advice or suggestions. He makes you very calm and comfortable and is gentle. The front desk lady is nice and quiet. The dental assistants are super easy and nice . There one girl who's an extern and she such a humble down to earth woman and is so gentle during my polish that it made me start dozing off. I think her name is Kai but she makes you feel welcome and actually holds a conversation with you then the others. The check out lady she is very mean and aggressive and doesn't have good energy read more

Dr is great. He was my dentist till now ill never go back and it is ashamed the nice doctor probably doesn't know how horrible his receptionist is. Front dest very very rude. I went in to make appointment. There said they couldn't help me because they were at their lunch break. Take a card and call. Old lady was like huffing and puffing like I was trespassing. If they don't need business they should lock their doors. I really couldn't get a word in. . I told they my bridge fell out.. Take a card . We are busy today. I felt like I was being attacked by a barking dog ready to pounce on me. Maybe she had gotten in fight with someone and took out on next person she saw. No reason to be that rude and unprofessional. Like I said the dr alone was great. He needs a new front desk lady or hide her in the back where she can't be seen or heard. I won't be going back only because of her. I give dr a 5 but a zero to employee. read more

100%, hands down, best dental office in the LV valley that I have been to! They are amazing from intake to actual dentistry. I would recommend to everyone that this become your number one spot for all your dental needs! I'm super happy to have found this office and appreciate the team for all their work! read more

Advent Dental - Advent Dental business card - General Dentistry Near Me - Las Vegas, Nevada

My front tooth is now slanted. His response was that "teeth will never be perfect" and walked away instead of taking 1 minute and correcting the issue. Ive been a pt for 4 years but have discharged myself as a patient after this neglect. read more

Wow! This may be the worst dental office in NV. Their customer service is by far the worst I've ever dealt with. When some companies fall short and get a bad review they go out of their way to make it right. Not Advent Dental they double down on their mistake and refuse to help you. I was told and I quote, "you gave us a bad review so we are not not going to help you." They actually said, "you've been flagged from your review so you can't come back." I don't often give reviews on yelp and when I do it's usually positive. And the one other time I gave a negative review the company called me and made it right and I took the review down. Don't trust Advent dental with your teeth you will regret it. First they overcharged me and didn't add everything onto my quote so I had a nice $20,000 surprise and now this. They obviously lack professionalism, customer service skills and courtesy. read more

Great experience every time! Been coming to advent dental for 10 years & I always get treated with respect and smiling faces. The ladies at the front are amazing and friendly. Dr. Hejazi is one of the best! Very passionate about his work. read more

Disclaimer: This one star review is for the billing department lady. Our family has been using Dr. Hejazi for many years and would have been happy continuing his services for many more. However, it seems we will be moving to a new provider. The entire staff, excluding the billing lady are very kind and professional. In the past, she was actually very courteous and professional as well, but it seems that as the years have gone by she has changed. Dr. Hejazi may like her for her office managing skills, but her people skills are completely lacking. She is condescending and rude now. Dr. Hejazi may want to consider not having her speak with the public and simply have her working in the background. I would still recommend people to see Dr. Hejazi, as he is a good dentist, but only if you can tolerate this lady's attitude. As for our family, we will be choosing a new dentist and wish Dr. Hejazi the best of luck. read more

The entire team is super friendly and professional! The Doctors is a super nice and answers all your questions. If you are looking for dentist I highly recommend ADVENT DENTAL read more

Me and my daughters have been going to Advent dental for a couple years now . Friendly staff and the dentist is super friendly and efficient! I hope your experience is as good as mine has always been read more

I am Highway convinced most of the reviews that are good ones are fake all the bad reviews are extremely accurate as to what I experienced the receptionist scheduling lady is extremely rude and will argue with you will make you feel extremely unwelcomed the dentist himself has zero bedside manner. Already had a bad Vibe about this place anyways as he was cleaning my teeth and scraping to the point where it felt like he was scraping my actual tooth he says while I was in pain if you can't even handle this then how are you going to have any work done. After he was done he walked out didn't say a word just give me some mouthwash I go to the receptionist I said is that a cleaning or am I done I thought cleaning meant a lot more than what he did she got defensive total bitch told me that she isn't a dentist and I need to go back and wait for him to answer that question I said why are you being so defensive she says I'm not being defensive basically we went back and forth it kind of turned into an argument at the same time she was very belittling made me feel very unwelcome. And quite pissed off I got back and sit down the doctor comes back and has a fake ass smile on his face and he's trying to act all nice fake fake fake where did these people come from why is it so hard to find a good dentist in Vegas that isn't a rip-off scam artist read more

Dr.Hejazi is very professional and skilled. The only critique I'd give is while he was drilling my tooth, remnants from inside my mouth were spraying all over my face, near my eyes. I requested for a pair of goggles if it wasn't too much of a bother, and they were compliant. His assistant is kind and helpful, but a bit rough on my gums. They're somewhat unprofessional in a sense. For example, after making molds of two of my teeth(took nearly 2hrs), I came back 2 weeks later for my crowns to be put on, and that is when they informed me that the molds had melted in the car during the summer heat. Therefore, I'd have to endure another 2 hours molding my two teeth yet again. They made it known it would be "free of charge." As it should be, seeing as how I was not the incompetent individual melting patients molds. I could easily overlook all this unprofessionalism had it not been for their very own horrendous receptionist. The receptionist is an overweight caucasion woman who is extremely rude everytime I encounter her during the billing process. If it wasn't for the professionalism of everyone else, I'd seek more welcoming staff. She is the "bad apple" of their office and I'd recommend a more personable employee, but that's just me. read more

I have been with Dr. Hejazi for 10 years. After my first couple of visits my husband decided to go to him as well. We were with him when he was at the Lakes and loved it when he moved right around the corner from our home. I am a bit of a nervous patient. I have had many "not so gentle" dentists. My first few visits were tenuous for Dr. I'm certain, but he was patient with me and now I am so comfortable I literally fall asleep LOL. He has changed my whole perspective on my visits. Thanks Dr. Hejazi, Gabe and I will be with you for as long as you are practicing. And the staff has ALWAYS BEEN AMAZING in spite of some of the comments they get! Sometimes, for those of you who are disgruntled, you get the attitude you GIVE! Sincerely, Wanda Shavalier read more

Worst technologies, very disappointing practice. They don't even respect the times for appointments. Unprofessional, rude. A horrible experience. This place should be closed down. Definitely not recommended!!! Worst dentist experience ever!!! read more

I have been going to Advent Dental for many years now. Dr. Hejazi is the kindness, most gentle dentist I had ever had over the years. He is simply the best dentist in Las Vegas. Office is very clean, I've never waited more than a few minutes to be seen for my appointments, and he gets you in right away if you have a dental emergency. His office manager, Tammy, has been there for many years. She is a beautiful, and kind woman. She is extremely helpful, professional and she is exceptional when it comes to helping navigate insurance issues. I referred a few of my friends to them and my friends also love Advent Dental. If you want an excellent dentist and caring staff, call Advent Dental! They are simply the best. Heidi B. read more

I have been going to Advent Dental for about 20 years! Dr. Hijazi is AWESOME! Very gentle and extremely knowledgeable! The staff is friendly and it's so nice to be known by name! read more

I don't know about everyone else, but when I pick a dentist I look for how the Doctor treats me as a person, how gentle they are with my mouth, how clean the office is, and if the dentist is honest ( not trying to do extra work for money). I can honestly say Dr. Hejazi's office offers all of these. Based on some other commets I've read I'm kinda shocked. Yes, people may think that the front office lady is rude, but then it's your job as a patient to let Dr. Hejazi know, so he can handle the problem with his staff. And for that lady that was not allowed to go back with her 12 year old child during an X-ray that is proper Procedure. I have 3 kids and have experienced that at other dentist, out of state. It's for your safety. read more

I have been a patient of Dr. Hejazi's for almost 10 years. I was recommended to him by a coworker of mine to get a second opinion on a tooth my original dentist wanted to put a crown on. I had already had this 1st dentist put 3 crowns on and was thinking something was not right because she kept doing crowns on me. I saw Dr. Hejazi regarding that tooth she wanted to cap and there was absolutely nothing wrong with that tooth! I have been with him ever since. Got my husband and mom coming here too now. Dr. Hejazi is so gentle with treatments and a very caring professional. The hygienists have always been super kind too. Brenda and Tammy upfront are on top of insurance plans and helping you to understand payment and coverage. So happy I was recommended to this office! read more

This is the first time that I've actually been to the dentist since I moved to Las Vegas. Dr. Hejazi is very gentle and informative. The staff is very friendly and professional. I highly recommend him to all. read more

Everybody was here was nice and great for me and my wife. From the assistant to the front desk and Dr. Hejazi. They don't try to take your money, tell you what you need and don't try to make you do anything you don't want or need. read more

Great dentist. But dental hygienists suck and have for years. They do it clean your teeth well at all and have not years. I love Dr. Hejazi though and trust him with all my dental needs. I go to another dentist for cleaning though. read more

I have been going here for years. Dr. Hejazi is very thorough and he and his staff are RIDICULOUSLY gentle. They are so gentle that I sometimes wonder how good a job they do since I was used to walking out with a sore mouth after an overly-aggressive cleaning, but not here. I definitely recommend Advent Dental. read more

This is the best Dentist I have ever been to. Very friendly staff and no judgement. They are very professional and gentle. Just had a root canal and the only pain I felt was from the injection. read more

Dr is very through every time and has an excellent customer service. All personnel is great!

This dentist gets one star because zero stars is not an option. My 12 year old daughter was a new patient, and they wanted to start with x-rays. We were told that they parents could only stay in the front/waiting area until the x-rays were done. We thought okay what could go wrong. My daughter came back scared and almost in tears. That's when the receptionist said that my daughter wouldn't let them take the x-rays cause she wouldn't open her mouth wide enough and wouldn't bite down on the bite wings. After talking with my daughter she informed us that they had pushed her head back forcibly while trying to force the x-ray equipment in her mouth. Don't go here, and absolutely don't take your kids here. There are too many other dentists in town with better equipment, better ethics, and much more professional than this crappy place. read more

Dr. Hejazi is amazing! He cares about everyone who sits in his chair. HIs staff, are just as curteous and helpful. He has never had me get something I dont need, or have me pay for something my insurance doesnt cover. I used to avoid the "Dentist", then I went to his practice and bam, I now look forward to going. The person who claimed he is a scam is nuts. Or it was before Dr. Hejazi took over that office. read more

I needed a tooth extracted and Advent Dental was the closest to my house. As it turns out, this office was very clean, curtious and informative. I went in for an exam but my tooth hurt so bad they were able to pull it right then and there. I'm ashamed to say this was my second extracted tooth, but it was literally $800 less expensive than the other dentist (granted that dentist was in New Hampshire). I really like the Treatment Plan, they walk you through anything else you may need and then don't bug you about it but say to contact them if you decide to. I will definately be going back. read more

Friendly staff. I have been going here for years and I recommend my dentist to all my friends. He has always done good for me and saved one of my teeth that was seriously infected because of another dentist who screwed up my tooth. read more

Dr. Hejazi is great! He demonstrated sincere care when I suffered from an abscess that developed from a bad root canal performed in Los Angeles. Dr. Hejazi rushed to his office on a Friday night to relieve my pain and helped me receive an immediate appointment with an oral surgeon the next day (who was booked for weeks; i found out how lucky i was from the receptionist at the oral surgeon's office.) He is the most professional Dentist i have ever been to and i would recommend him to absolutely anyone. read more

Dentist was a nice guy, dental assistant was great, they cleaned my teeth, a few minutes behind schedule, no biggie, and then set an appointment for next time. Straightforward, no hassles, easy. I had nothing complicated going but I can say I was pleased with the "happy case" at Dr Hejazi's office and would recommend him to others looking for a dentist :-) read more

Me and my wife have been coming here for about 10 years. We both love Dr. Hejazi. Office staff and assistants are always super nice. Easy location to get to and parking is a breeze. I would highly recommend them anyone!! read more

I agree with some other reviews about the rude older lady that works there. We were new to the office and she acted like we weren't worthy enough of her time. Won't be returning because of her. Also, going to send a complaint to our insurance. read more

He is truly a great dentist. Honest, trustworthy and has the best bedside manner.He has been our dentist over 2 and half years and i have recommend all my friends and family to him. read more

Certain secretary needs to calm their attitudes when answering the phone ... we are customers don't talk to me like you so high up there. Ty. Worst service yet. read more

Dr. Hejazi is a professional that obviously enjoys his work. His office is comfortable and his staff are 5 star. There is no attitude here or rushing. It's a calm and peaceful environment. I had X-rays done that are state of the art that I have not seen before. Dr. Hejazi recommended I have a filling redone and there ended up being a cavity underneath. The procedure was uneventful. No pain at anytime. He also saved me money by explaining to me that the other 3 cavities that other dentist wanted to fill were weak spots in my teeth and did not need immediate attention but to be watched. I appreciate that a dentist is so honest in their treatment plans. I recommend this office to anyone who is worried about who to trust like I was. read more

I'll get to the point: I've been coming here for 6 years at the recommendation of a co-worker. I'm 60 years old and this is the best dentist I've been to in my life - Period! They take good care of my teeth, They're always professional and nice. They're also very punctual. I've never had to wait more than a couple of minutes to be called. Today my appointment was at 10:am and I was called at 9:58 (I notice these things). How many dentist's office do that? It's also very clean. I would recommend them in a heartbeat. read more

I love this dentist office. Very friendly. They did not try and upsell, fast, efficient and pain free. The first dentist office that I actually enjoy going too! read more

The only reason that I'm giving them 4 instead of 5 stars is because the hygienist seemed to be pretty new and scraped my gums with the dental tools a couple times. The dentist is very knowledgeable and was able to point out some of my dental history that other dentists never noticed. I will be going back! read more

Love Dr Hejazi he is very caring, very gentle approach went in for root canal I've always been the type of person scared of the dentist but him and his lovely staff assured me that I was in good hand I would highly recommend this dentist office for all you dental needs. Only downer is the lady at the front windows doesn't seem very friendly she isn't welcoming, but hey to each it's own just my opinion. Yayyy Dr Hejazi keep up the good work. read more