Since I've moved to Las Vegas (4 years ago). Found this facility and have been happy ever since. From the office staff, yes office staff changes often, but they are all nice. Staff and Dr. Luong explained everything well. I'm on a treatment plan since I do need a lot of work from old crowns and other work. I've always had teeth issues even as a young boy. Never ends! Dr. Loung is good with his hands and effortlessly. He ensures you're are comfortable and explains everything clearly. The Hygienists are even nice and take extra care while doing the cleaning. Front office staff provides paperwork with what insurance is going to pay and covered services. Overall I'm happy with the staff and Dr. Luong for always being there and making sure I am comfortable. read more

All of the staffs are super friendly and has amazing customer service! The doctor was also very kind and helpful. Definitely recommend and one of the best dentals Ive been to read more

Seems like Luong always trying to push services, expensive ones, to be rendered, guess typical of Dentists. Also, seems like office and dental staff are constantly changing, getting fired? Or leaving for better positions? Wish they had stayed in their former place, seems like since he moved to new and bigger place, it just has gone down hill. read more

I had a dental emergency and got in right away. They explained to me what is going on and the plan of care. I am grateful that they can accommodate me cause my current dental office is full and cannot take emergency appointments. Will definitely move to this dental office for all my dental services. Thank you Dr. Luong, Chloe, Calvin, Yvette and Tammy! read more

Needing dental work done in having my teeth filler needing attention, the doctor was very kind and his associates were friendly as well. after taking all the x-rays, spacing measurements, etc. it was determined I needed to replace the filler and have either implants, veneers, and other options. Furthermore, other work needed and Dr. Luong wanted to do all of the changes which was going to be very expensive! after further discussion, I decided to go with one option and temporary replacements were done. After this was done, I went to have my permanents done. I was assured if it doesn't feel right or if I need adjustments to just let him know. Well after a couple of days, I realized they were uncomfortable and need and needs filing down because I couldn't bite down with my front teeth like I was able to do before this work was done. The doctor begged to differ with me and was totally disagreeing with me. I finally said either he do it or I'll have to have another dentist do it. He relunctantly did the work and when he was done he asked (rudely) if that feels better, and once I agreed he just walked away! I had other worked planned for and supposedly they were going to get preapprovals done with my insuranc...I never heard from them again! read more

The fact that I still come to WVD from out of state (first from NY and now from NM,) speaks volumes as to how awesome this amazing practice is! Dr. Luong is wonderful: personable, professional, compassionate, and highly skilled and it is very obvious that he truly loves what he does and is devoted to giving his patients the very best in dental care. He is truly delightful and makes even the icky parts of dentistry not so bad! In the almost 6 years that I've been coming to WVD I have really enjoyed working with both Dr. Luong and his amazing staff, most recently having my teeth thoroughly cleaned by the awesome Erin and then meeting the wonderful Chloe, who assisted Dr.Luong in putting in a crown (which is definitely icky, but they made it as good as it can possibly be-and maybe even better!) Kudos also to Sochi, one of the hygienists, who is incredibly thorough as well as delightful and also to the Lovely Diana, who, along with Tawny, keeps the office running smoothly calmly, and professionally. And also a big shout out to Kim, who is wonderful and everything she does, which is a lot! The entire staff under the leader ship of Dr. Luong, is simply superb and I cannot recommend them highly enough. My entire Vegas family goes to West Valley Dental as do many of my friends, and I would not hesitate to encourage anyone with teeth to go see these awesome tooth fairies !!! read more

I continue to very happily come to West Valley Dental, even after having moved out of state, a tribute to this extraordinary practice and the caring, talented people who make it so awesome. I first started being a WVD Happy Camper in 2019 and I cannot imagine going anywhere else. I absolutely LOVE this incredible professional family, spearheaded by their fabulous Fearless Leader, Dr. Luong. Kudos to each and every one of their staff, who are all truly caring, compassionate, and highly proficient in their various roles. Most recently, I was cared for by the delightful Erica for a gentle, but very through cleaning. Unfortunately, I also needed a crown, which is nobody's idea of a good time, not even at WVD. But with the prowess and caring of both Dr. Luong and his wonderful assistant, Chloe, it was as good and expertly performed as it could possibly be. Special thanks also to the magnificent Diana, who runs a smooth and expertly operated front desk and office. And an apologetically belated very big thanks to the incomparable Sochi, for one of the very best cleanings (and lectures about needing to floss/waterpik better,) imaginable. I promise to try to do better before my next appointment! read more

I haven't been to the dentist in three years because my last experience was so awful. Unfortunately, I developed a tooth ache. Awful! Not only did they get me in same day they focused solely on my painful tooth. They addressed my concerns and answered all my questions. I don't have insurance and they worked with me. I felt like they cared about me. Is it weird that I'm looking forward to going back for my crown? read more

Thank you, Kimberly and Dr. Luong for the excellent service I received this morning! I met Kimberly for the first time today and she is very pleasant and professional and did an awesome job on my crown prep and temporary crown. Dr. Luong always takes care of me after all these years and today was no exception! read more

I am a chronic pain patient and a retired nurse. All to often doctors, dentists, and other healthcare professionals tend to minimize what people with chronic health issues go through. Dr. Luong and staff care about me and always check to see if I am up for a procedure. The kindness I receive is heartwarming. For those looking for a new Dentist and great staff or are tired of not having other health issues acknowledged, you will be so please with Dr. Luong. read more

He's a nice enough dentist, but he doesn't own his practice and have realized he's pushing procedures and treatment plans of questionable medical necessity/benefit. Like so much of healthcare nowadays, it's about making $$. read more

Everyone here is professional and friendly. The staff will make sure that you are happy with your smile without trying to rush you out the door. Dr. Luong does amazing work! read more

Very friendly dental office, explained procedures in detail. Gregg and Charles read more

Dr. Luong gave me 8 crowns on top, a beautiful job. They look great! I didn't see him at this location but this man has a great disposition and humor! 5 stars all the way. The practice i met him at had gotten cocky but not Dr. Loung, he is humble. read more

I had no dentist and no insurance I came into their office they took three x-rays and consulted me on my issues. I was overwhelmed with the problems that I had. They talk to me about what needed to be done and how to handle it. I just want to say thank you very much for dealing with not only my emotions but my financial problem. I just want to say that everybody and I mean everybody in that office was wonderful and help me out with as much as they can possibly could. Thank you so much and if there's any referrals I will definitely be sending them your way. If anybody was thinking about a dentist and need work done this is definitely the place to go to. You're satisfied customer thanks again for everything !!!! :) read more

Dr. Luong and his staff are incredibly nice, sensitive to patients, and professional. Their office is very clean and attractive. I receive routine care from them and got my Invisalign treatment through them, and I couldn't be happier with their services. Thank you so much Dr. Luong for bringing my smile back! read more

The friendliest staff and the nicest dentist in town by far!!!...but you know why we keep coming back???...my kids can't stop talking about how much they love it there!!! Mr and Mrs Luong are the BEST!!!...and the staff are pretty cool to. read more

I've been coming to Dr Luong for almost 10 years now. The main reason I come back? He is a fantastic dentist, and his staff is always friendly. I refer everyone I can to his office... my sister, my old roommate, my wife goes here, my in-laws go here...EVERYONE. There is not one person that I know of that has had services here that has regretted it. If you need dental work done, I highly recommend West Valley Dental. The doctor is knowledgeable and skilled, the staff is great, and you really feel that you're being taken care of. 5 stars, no doubt. read more

Excellent experience! Going to the dentist is the worst, but Dr. Luong and his staff make the experience enjoyable. I am someone who needs a lot of dental work despite taking care of my teeth and have been to many dentists in Las Vegas - this was my best experience by far. Dr. Luong actually takes the time to deeply examine your teeth and afterwards his staff provides a thorough and detailed explanation of the needed treatment along with a breakdown of the cost - something I have never experienced at any dentist ever! Highly recommended! read more

Dr. Luong and his staff are super friendly and professional. I always get nervous going to the dentist, but Dr. Luong is very gentle and accommodating. Highly recommend! read more

Awesome staff and Dr Luong is the absolute best! Am amongst the majority when it comes to a dental visit ( HATE IT !!! ) but this place is top notch. Friendly, professional, and accommodating they really make it a point to work with your schedule. Have been going here for many years for cleanings, check ups etc because they are so good. Patient, very gentle and attentive to any squeamishness or slightest hint of pain. If you are looking for a great dentist, your search is over read more

Thank you Dr.Luong and his excellent staff ( Kylie, Kora, Austin, Denise sorry if I missed anyone) for taking care of my teeth. I am extremely grateful Dr. Luong referred me to Dr. Steffen for a root canal procedure. I strongly recommend West Valley Dental to anyone apprehensive to see a dentist. I sincerely appreciate being treated so well and having a pain free dental experience at West Valley Dental. I love my new crown. Thanks ! read more

Dr. Luong is hands down the best dentist I've ever met. I have been going to him for 16 years and I would never go to anyone else. I'm terrified of the dentist and I know when I go see Dr. Luong I don't have to fear. His office is very clean and beautiful and his staff is the absolute best. Best dentist in town hands down. read more

Great experience. By far the best dentist I have been to, I appreciate that he explains and teaches about the treatment before moving ahead. The hygienist on Tuesdays and Wednesday's is also great, she does a great job and always talks to me about my family while she works. Everyone in the office does a great job. The new office is also very nice. read more

my family has been going to this denist for about 10 years, we have always thought they were very nice and professional. we ended up moving and got a dentist closer to our house. after going to the new dentist we realized that west valley had been lying to us. they told us that several family members needed crowns, had cavities that needed to be filled, and fillings that needed to be redone. the new dentist assured us that nothing was wrong at all. hate to leave a bad review but what theyre doing is not right. scamming families into paying for procedures that they do not need. after this, my family and i wonder how many times they had drilled into perfectly good teeth. read more

Dr. Luong and his staff are professional and super polite. I have had several dentist over the years and this is a place I trust for me and my family . Every time we needed them they are always there. read more

Dr. Wong is by far the best dentist I've ever been to. So friendly, gentle and skilled! What more can you ask for. His hygienist is also great. The whole practice is awesome-including their billing person. Explains everything so there's never any surprise bills. They all do amazing work. I would recommend this dentist to everyone. read more

Friendly, catering dentist I've ever gone. Explain what need to done by showing x-ray pics and very understandable. And doctor cares about patients want first. read more

Dr Luong is a good dentist however I had a bad experience with his service charge. He took advantage of my insurance for it had no whatsoever no relation what I wanted done .and to charge me some ridiculous amount . Therefore to me he's kinda a hokey pokey dentist. I definitely would recommend him to any one .He's nice to you up front and stab you in return read more

We have been patients of Dr Luong since he opened his practice more than 10 years ago. I am a reluctant dental patient but Dr Luong and his staff have always been very gentle, kind and understanding. I feel very good about Dr Luong looking after my dental health. Just as importantly, Dr Luong is a kind and caring person. We couldn't be happier. read more

Not only have I had great experiences with this dental office, but I've referred 3 friends here and they said they great things as well. The Dentist & his staff are knowledgeable, friendly and professional. read more

Not having a yelp account myself, I am going to use my wifes account. My wife was the first to have dental work performed by Dr. Luong at West Valley Dental. I am extremely afraid of dentist and have avoided dentist my entire life. As a young boy, I was brought up in the welfare program and lived in the poor neighborhoods of Southern California. We were too poor to afford dentist, however, in the early 1970's the state covered some pediatric dental work. On those occasions, I remember extensive work being done in one sitting. I remember not being numb and the dentist said to toughen up young man. I think I was about 7 years old. That experience set the tone for life. Again as a young man in the Navy, I was exposed to a dentist that didn't seem to care if a patient was numb or not. I remember waking up early from wisdom teeth extraction and the Navy dentist had a towel over my face and was applying pressure to my forehead as he hammered away. I tried to tell him that the numbing had worn off and the feeling was coming back but he said the same thing, "toughen up, only about 10 more minutes". That was enough for me to never go again. Now nearing my 50's and having avoided the dentist for a very long time, it was becoming vital to my overall health to see a dentist. After Dr. Luong worked on my wife and her having great things to say (read her post), I finally agreed but honestly, very reluctant. On the day of my appointment, my palms we're sweating, I was very scared and as Dr. Luong laid the chair back, I began to cry. Dr. Luong was very caring and told me that I was 100% in his care and that, if needed, he would cancel his other patients and we could take our time. Dr. Luong used extra topical numbing cream and let me relax. He even offered a prescription valium if necessary. His calming demeanor and caring aura made this unnecessary. Making sure I was comfortable, we began with the shots to numb me. I actually didn't even feel the shot. Dr. Luong made sure I was completely numb and comfortable throughout the entire procedure. He consistently checked and asked how I was doing and when I thought that the numbness might be wearing off, he gave me another round of shots, which again, I never felt. By the end of the procedure, I couldn't believe that this is what a dentist visit should be like. Dr. Luong will be my dentist forever. I have been back 3 times for additional work and the experience has been pleasurable each time. If you have a fear of the dentist, then go to Dr. Luong and you will no longer fear a dental procedure. I almost forgot to mention that his work is impeccable. I get comments every single day on my smile. Dr. Luong and his staff at West Valley Dental are very caring and I could not be happier. If you have trouble trusting reviews, I am a gulf war vet and I am only posting this because I know there are many other vets that were exposed to bad dental care. I'm sure many are just as fearful as I was. I know the VA, in most cases, do not cover dental. One visit to Dr. Luong and you will also be posting a review of gratitude. Thank you to Dr. Luong and his staff at West Valley Dental. read more

Had a great experience with the staff and Dr Luoung they squeezed me in on there busy schedule was in pain. The staff was friendly and good patient care very professional. Been to other dental office but west valley dental is the best dental office ever. Thank you west valley dental. read more

The doctor is great, but the staff not so much. After calling to confirm a recent appointment I was told I wasn't even scheduled and they set me a new appointment and scheduled it a week out without giving me a chance to check my calender. After realizing I wouldn't be able to make it I called them the day before to ask for a different time and they said they were booked and I would be charged $50 to reschedule. It wasn't my fault they screwed up my original appointment. Then they transfered me around from person to person as I guess they just didn't want to handle the situation. It's a shame that this staff gives the doctor a bad name. read more

Great team of young and very professional people providing a wonderful service. Very attentive and responsive to all my requests. I give them 5 stars. read more

Best dentist ever! I've been with him for 10 years and has recommended him to all my friends and family. The best part- one time he opened his iffice on Valentine's Day at the last minute for an emergency tooth situation that I had. I really appreciate everything Doc!! read more

Dr. Luong and his Staff are always wonderful. They are honest, conservative and gentle. My daughter had her cavity filled with no pain. She said it was easy with a smile! I've taken all my children here for the last few years. I Trust Dr. Phu Luoung! read more

I'm so impressed with the outstanding service I received from Dr. Luong. He explained absolutely everything before doing any procedure. He is gentle and makes me feel comfortable the whole time. His assistant Kim was very pleasant, efficient and knowledgeable. Dr. took the time to listen to my concerns and makes sure than I'm fully satisfied with my results. I travel all the way out from California just to see him! read more

Friendly staff...my appointments are always on time. Service is quick and easy to sit through. I'm no longer afraid to go to the dentist!!!

I have been to a few different dental places before but this place is by far the best! The staff is amazing! The are always smiling and when ibring my kids in they are always talking to them or even playing with them. It might be a business but it feels like family. There is no other place i would take my kids or family! read more