After an absolute nightmare of renting my property through another property management company I…read morefound Jeffrey Oneal and 360 Residential. With me living out of state, Jeffrey handled the transition to his care and my tenants needs without me having to do much more than provide a few details and a phone call. As my property manager, Jeffrey ensured my tenants and I were all taken care of and never treated as a number. When it came time to sell my house, he rolled right into it with superior speed and enthusiasm. With the virus lock-downs, I was unable to travel to aid with selling my house. Jeffrey took care of every conceivable issue and treated me and my house as a friend and as his home. He nailed it on choosing the right date to list, the exact price to list for, and the perfect offer to accept. He set the market for my neighborhood, got my high asking price, and closed on time with zero headaches. I feel lucky for having had an amazing Realtor when I bought my house and for lightning striking twice with Jeffrey selling my house. Knowing what you do not know is the truest measure of wisdom and why we hire professionals. Be wise enough to put your faith in Jeffrey's instincts and let him treat you and your home with the best of care.

Whether it's renting or selling, Jeffrey ONeal is the man for the job! My condo was on the market…read morethree days and it was sold! Why? Because he knew exactly how to stage it, paint it, and present it. I also was able to receive far more in the sale than expected! (And in today's market, this is unheard of!) I was out of the country for the entire month of escrow, and Jeffrey handled everything. I came back into the country, signed the final papers and collected my large check! I wouldn't believe this if I hadn't experienced it myself! But in addition to all of the above, Jeffrey went far beyond the call of duty to help me out with my renters in my other property, willing to meet and greet them at midnight, later dealing with necessary repairs. Needless to say, I cannot say enough about Jeffrey ONeal. He's such a sincere, hard working, communicative realtor, who deserves the ultimate success in his industry. I have bought and sold properties over the last 40 years, so this is not to say I lack experience with realtors! However I would never repeat business with any of them. I have other properties to sell and another to buy; without a doubt, every transaction will be done with Jeffrey.

I rented a condo through SDPPM for over 8 years and have nothing but good things to say about them…read more I primarily worked with Michael Stone as my property manager. He was always very professional, responsive, and timely with any action needed. The lease, rental process, and exit process was all very smooth and had no issues. I also had no issue receiving my almost full deposit back (I was only charged a small fee for a plumbing visit that was truly my fault). I would definitely rent from them again.

I'm updating as I get a lot of DMs about my review. I was pretty frustrated at the time. This is…read morewhat happened back in 2011. I have NO idea what changes have happened at SDPPM in the past 9 years. I think if you understand that as a landlord in CA that the property managers exist for the benefit of the tenant only (not the landlord paying them) then you'll be far better off than I was. I was ignorant of a lot of things as I was an accidental landlord and didn't have a ton of knowledge (hence hiring someone to handle it all for me). They rented my 700 sq ft condo (2 br, 1 ba) in University Heights to three people. A couple and a third person. That third wheel changed several times over the course of the one year I rented my place before selling. I was never notified of tenant changes. My neighbors kept me apprised. I allowed pets with prior approval. They had none upon signing the contract. A few months later, they had several and had started a dog-sitting business out of my condo (again- my neighbors let me know). When I contacted SDPPM to fix the dog-sitting situation and the lack of prior pet approval by me, they acted like it wasn't their problem to address. The tenants also allowed the dogs to pee on my enclosed balcony (upper unit). There was a clogged drain spout they were using to wash the piss down, but they let no one know (to my knowledge) that it wasn't draining and it flooded the unit below. Again, SDPPM acted like it wasn't their problem to handle. Took months of back and forth to resolve. I gave up, decided to sell the condo at a loss and SDPPM reported the final walkthrough was all okay. My realtor then walked through and found a broken window, so I had to go back to SDPPM and get the window replaced. Overall, completely unimpressed. I hope this helps, given the age of my review. I should have done something about breach of contract for allowing/ not knowing/ not caring about the dogs and dog-sitting service, but honestly didn't think of it. I just wanted to be rid of them as my property manager.

He took a lot of time helping my client plan a showing for a rental in Mission Valley. I appreciate…read moreit.

Mike is the best realtor we've ever dealt with, hands down. We went through our home buying process…read morecompletely virtual and all from the East Coast. We entrusted Mike to be our eyes and ears on the West Coast and advisor to help us make critical decisions, and Mike went above and beyond like he was purchasing a home for himself! He was honest, meticulous, patient, and committed to getting the right home for our family. His sound judgement, counsel, and partnership was unparalleled throughout this process. Buying a home is one of the most stressful experiences, even more so if you cannot do it in person. Mike made it seamless and that is why he has our highest recommendation.

A little over a year ago, I moved from San Diego to Norfolk, VA. I had heard the 'horror' stories…read moreof leaving your property in the hands of a property manager so I was absolutely delighted that working with Matt was effortless on my part. He is professional; providing me all relevant information without coloring it. He is responsive; never going more than 12 hours without responding to me even while on vacation. As he is an attorney as well, he is a one stop shop. Which means if you have issues with tenants, he knows the legalities and the options we have. He utilizes a maintenance team as needed and when selling a house he has a team that can stage your home. He works well independently and makes intelligent decisions, which was really, really important to me as I really wanted someone that I could depend on that wouldn't have to check in with me for every detail. Within a month after I moved to Virginia, he found me wonderful renters (at a great rental rate) that took care of my home and stayed the entire time I was renting. I did nothing, while every month the rent was regularly direct deposited into my account. Upon the decision to sell, again, he took care of all details so that I didn't have to spend a lot of time in the process. Once again, the house was sold within a month at the goal price that I had initially set (we started high and worked back down to my number). Matt set the bar high... I hope my next property management experience can come even close to this.

We have a couple rental properties and have *LOTS* of property management horror stories…read more We had one company submitting fake receipts...fired them... We had another company rent the place to someone with a couple evictions for nonpayment of rent...guess what...big shocker...the tenant didn't pay their rent...fired that company too... We had another company cost us over $30k in completely avoidable repairs, and we later found several repairs we were charged for that never happened...so we fired that company too. Then we hired Matt. Matt has been awesome. The tenants seem happy. We are happy. We don't get any questionable bills. If one tenant moves out, another tenant moves in as soon as the unit is move in ready.

We've lived in a home managed by Property Management Executives for about a year now. Chris and his…read moreteam have done a wonderful job of taking care of any issues that have come up. They are responsive and thorough in their communication and always respond in a timely manner. Thanks for everything so far!

We used another property manager. one of the largest in southern California. We had many issues so…read morewe decided to switch. Property management executives had great reviews. After using them for just short of 4 years, they were amazing. As a military family who was Across the world we wish we could rate them higher. These are the guys You want to go with.

Jefferson at Carmel Mountain Ranch, a Greystar property, refuses to get dumpster emptied daily…read more Only willing to do it every other day. All dumpsters on the property overflow daily, and the property has rats. Staff claim people intentionally overflow dumpsters, and post signs instructing residents to use a different dumpster if one is full, but they're all full. I have photos I've taken daily to prove staff is complicit in maintaining status quo despite overflow and rats. Residents cannot open windows due to the smell.

I had a great experience with this property management company. They were always professional,…read morereliable, and easy to work with throughout my time renting. A special thank you to Marla--she is incredibly quick to respond, extremely helpful, and consistently professional. Any time I had a question or needed assistance, she made the process seamless. I would highly recommend them to anyone looking for a well-managed rental experience.

Lea is absolutely the best! They have stuck with my wife and I for 4 whole years when trying to…read morefind the right home for us. She never gave up on us and was always so responsive and informative when it came to any and all questions. If you are looking for a one of a kind person, Lea is that person!

Lea was such an amazing help. She responded quickly and was informative about the room. She was…read morereally nice when I asked many questions and helped me along the way with the application process.

First, I would like to start by saying do NOT hire Mike Mora-The Mora Team or HomeShield Property…read moreManagement. We hired Mike Mora owner of HomeShield Property Management in September of 2022. In the beginning he was amazing and we were very happy but sometimes changed around July of 2025. It was at this time that most communication became difficult. He was not responding to emails, texts or phone calls for months. I reached out on Facebook Messenger and after a bit of time he responded but unfortunately it was nothing but excuses. We reached out to the Relationship Manager Todd Mora of HomeShield Property Management. He is Mike Mora's brother and a local attorney in San Diego. He did respond only by saying he would have his brother call us. Again, nothing no emails, texts or phone calls. We sent a formal 30-day cancellation notice which he ignored. We hired an attorney regarding the tenant's security deposit and a partial rent payment. He is illegally withholding about 5000.00 dollars of our tenants deposit and a partial rent payment with no explanation or acknowledgement. This level of unresponsiveness and disregard for professional obligations is completely unacceptable. It became clear January 2026 after multiple requests we would not be receiving our 1099 or any further communication. We hired a new management company who requested: 1. All keys 2. The current lease and all extensions. 3. All correspondence with the tenant. 4. Tenant ledger and transaction history 5. The Security deposit and related accounting. 6. Partial Rent paid by our tenants on March 23, 2026 via the portal for the April rent. Ghosting your clients, attorney's and property management colleagues is not property management--it's negligence. We notify the Board of Realtors which has this case currently under investigation. We would not recommend Mike Mora to anyone seeking reliable, ethical property management or real estate services. I will update the status if there are any changes.

I hired Mike and Homeshield to manage my property in Point Loma after I moved out of state. He was…read moreinitially responsive and great to work with. He found qualified tenants. However, after about a year, I messaged him to ensure that the property was being maintained - I wanted to schedule an HVAC inspection and other yearly maintenance. No response. I ended up contacting the tenants directly to schedule the inspection. After 4 months of zero communication with Mike or his staff, I had to fire him. When I hired a new manager, Mike failed to communicate with the new manager to transfer the lease and other information. It was troubling that he failed to communicate as I expected more professional conduct.