Last year, the van that we were using to transport our daughter started to have several mechanical problems and so it was time to get a new one. We visited several places that specialize in wheelchair accessible van modifications. One of the places we visited was AeroMobility in Yorba Linda. Even though it was the furthest from our home, we were totally impressed with their showroom, repair garage, knowledge and willingness to help. We dealt with both Dale and David and after purchasing our own Toyota van, we turned it over to AeroMobility. A few weeks later, the van was returned from VMI and we went to pick it up just before Christmas. Dave showed us every feature in great detail. A couple of weeks later, we opted to install a docking station for our daughter's wheelchair and Dave and his brother came to our house in Culver City late one night to pick it up and then similarly delivered the van with the docking station the next night. This was truly exceptional customer service as was the entire experience with AeroMobility. read more

We just bought a mini van from Aero. David helped us choose one that fits our needs. He was extremely helpful, kind, understanding, and never pressured us to buy anything. I can't say enough about this dealership except "wow, you truly care about people." You don't see us as dollar signs. Thank you! Thank you DAVID! read more

This place is truly amazing!!! We highly recommend it to anyone with special needs that's looking for an honest and reliable dealership they can count on. My fiance, Jaime, has been in a wheelchair for over 29 years and for the past 5 years we've been saving to purchase a van that has wheelchair access. After visiting a dealer near our home we left there feeling like the van was out of our reach. We were treated like what we were looking for was nearly impossible to find. We decided to visit Aero Mobility and from the moment we walked in we were treated with the best service ever and everyone was passionate about what they do!!! Craig showed us several options in the make and model we were looking for. We were able to pick one out on our very first visit there. After we were approved for financing Aero went ahead and performed all modifications needed including adding hand controls and a transfer seat without providing a deposit since we lived so far away. That was awesome service and really made us feel appreciated as customers. The day we arrived to pick up the van all modifications were completed and they even had the paperwork ready to go!!! David the owner is a kind man that was willing to help us out and even give us information on programs that could help us in the future. Last but not least, was Savador from the Service Department. He explained everything on how the functions of the van worked, he added a special modification for the blinker and just had an awesome personality and between all those guys they made a very stressful decision so fun and exciting!!!! Two weeks after we purchased the Van we ran into them at the Ability Expo in Los Angeles. They treated us like family and those guys are truly All about helping the disabled and go above and beyond to customize vehicles to each person's needs. So if you're in the market for a modified vehicle we highly recommend that you go to them! Needless to say we are loving our 2016 Honda Odyssey!!!! Thanks to Aero Mobility once again...may you truly be blessed for all that you are doing! read more

I want to thank David at Aero Mobility for his great customer service. I would highly recommend using Aero Mobility for anyone requiring transportation needs or new vehicles. Very thorough and great attention to detail. read more

Thank you David. You are truly the best and Aero Mobility is the most supportive company I have ever dealt with, especially for a car company! I bought my adapted Scion from them 10 years ago and they have maintained it and kept it working perfectly for the least amount possible. I am in and out of my car a great deal so the hydraulics, hinges and after-market adaptations take a beating. I have had to take the car in for a service 3 or 4 times and every time, the system comes out like new. It can take time if they need parts but I am always updated on the process. I would never do business with any other adaptive car company. I live 80 miles away from Aero and there are other companies close but no one compares to Aero's quality service and care. read more

On a family vacation and high centered our Toyota Braunability van on a curb. Of course it damaged the door with my son's wheelchair ramp. Door would barely close and would no longer lock. Found this place online and called the next day. They were able to get me in that afternoon to look at it. I expected to have to leave the van for a couple of days at least. I just wanted to get the door fixed enough to make the 3 day drive home. Instead David, the president, took care of me personally. He had his guy in the shop working on it within 20 minutes. He brought me the bottom door bracket and it was in terrible shape. It took about 90 minutes total but he brought the van back around front and the door actually worked like normal. It will be back in the shop when we get home, but he allowed me to only miss a couple hours of family time at Disney. I expected a nice bill given the emergency nature of repairs, but David said "no charge". I was floored! He just wanted us to enjoy our vacation. What a great guy! If you're in the LA area and are looking for mobility solutions, give this place a good look. They had a big selection of accessible vans, other vehicles, wheelchairs and even shoes. read more

I only have to say that this is a great place to purchase a mobility vehicle, and for those who don't understand what I'm saying, is a car with wheelchair access. Melissa is the sweetest girl, she makes the process soooo smooth. David, I only have to say he's a wonderful, wonderful man. He's entire staff is thus far. He is giving, fair, understanding and cares about our family situation. We have 2 disabled children under age of 3(they r triplets) and both on wheelchairs. He made this happen, 2 wheelchairs in a Toyota sienna. I am blessed to have David and his staff by my side and make this journey with special needs kids much easier. I'm honestly glad and happy I came here for the purchase in our vehicle. David and staff, THANK YOU! read more

Expectations Exceeded! Terrific personal service from sales to vehicle maintenance! How often do you hear anyone say that about a dealership? We bought our first accessible converted vehicle from Dale and David eleven years ago and did not hesitate to return this summer when replacing it. Simply put, their service level has been incredible, always willing to go the extra mile. They clearly recognize that customers are the reason they are in business. They display an honest caring attitude towards us, they hone in on the specific special needs we have as people with compromised accessibility. And they make it as easy as possible to obtain an accessibility solution, with a focus on details like no other dealer demonstrates. So, only five stars? I'd give them ten! read more

I have been a customer of Aero Mobility for over ten years. I have purchased 2 vehicles from them. The most recent being my 2014 Honda Odyssey Minivan. David the owner is a good man. He is kind, honest and really cares about his customers and really tries to be fair. All the staff is are friendly, very knowledgeable and a pleasure to work with. The showroom is beautiful as well. When you go there you are not just treated like customers, you are treated like good friends. I recommend them highly. read more

This place is not helpful when it comes to insurance claims. Two weeks ago my mother was hit by a guy when she was on her power chair and we kept getting the back and forth treatment from this place, they say that they cant fax paperwork to the insurance company of the guy that hit her, but shortly after they told us that they couldn't do what the insurance was asking we found a company that would work with us and finally are getting somewhere. They did not want to work with us and when we tried to explain the situation we were treated like we didnt have a brain or know what we were talking about. My family nor i will be using this company in the future. read more

Our experience with David was less then favorable. I would not recommend wasting your time at this dealership. Besides no wheelchair accessible parking, the salesman was rude, arrogant , and told us all the negatives with no options. We were ready to purchase a car or van but never will here. He didn't even give me a business card! read more

My vans ramp stopped working and I was worried about the length of time it would take to get fix and the price. They were prompt about getting the ramp fixed, they made sure it was under warranty and they also went over some steps to make sure I keep the ramp working properly. Since I did not have an accessible vehicle to take me back home and back to the Aero they had Steve pick us up, he was very nice and lively to talk to. read more

Aero Mobility is the best place to visit before buying an adapted vehicle, or getting one serviced. They have a huge selection of new and used adapted vehicles. I purchased the vehicle I wanted from Aero. They worked hard to find me the best financing. David, Dale, and the rest of the Aero Mobility staff took great care of me. The servicing department is great. Every time I've called they have always been able to schedule an appointment for servicing very quickly. whenever I have had an issue David has always gone above and beyond to make sure the issue was fixed. I highly recommend them. read more

I purchased my Honda Odyssey van in October of 2016. I should have posted a review immediately but it was a very trying time following my husband's accident. Craig handled my purchase and he and the other employees (front office staff, finance people, etc) were very professional and sensitive to our situation. Fast forward to yesterday and I had to take my van in for a bit of interior work. I didn't see Craig but David and Sal were very friendly and helpful and fixed the problem the same day! It is great to know they will be there when I need them. read more

I have been coming here for years and am never disappointed. David and the staff at Aero mobility consistently surpass my expectations. They take all measures to ensure my satisfaction. I have purchased three scooters, a power chair, car lift from them through the years. I also plan on purchasing an accessible van soon. Their new location is beautiful and welcoming. Each time i call or drop by, i am treated with respect and kindness. I recommend this place without any hesitation! read more

Customer service was amazing! Thank you for all your help and kindness. Really appreciate all you did for us!

A great place to do business. This is our 3rd wheelchair accessible van that we got from them. David is the man.......he takes care of his customers. He really goes out of his way to meet your needs. Never been disappointed. Thank you Aeromobility! read more

I found Aero Mobility online. I was searching for a special type of vehicle conversion for a wheelchair. Aero Mobility is the West Coast dealer for X-WAV wheelchair conversion of the Honda Element. I dealt with salesman Craig Scherer who was quite patient with my numerous email questions. He was not pushy. The car, a 2010 model, was in excellent condition. The conversion, which was done by Freedom Motors in Michigan, was also first-rate. Craig drove the car 500 miles north to my house. It was right on time and very helpful with the paperwork. If you have a need for a handicap van conversion new or used even if you live out of the area. Call Aero Mobility! read more

What a dealer. Great price on a van I purchased 10/2017. Very nice and easy to conducting business. Talk about service I have always been treated in an efficient and professional manor with fair prices. Craig even delivered the van to me in Santa Rosa CA @500 miles away. I will do business with them again and I recommend you do too. read more

David, you have my deepest respect! I went for a Dodge wheelchair van and David really took good care of me! I am a severe handicap bonded to a wheelchair and I am really impressed by the way he accompanied me throughout my visit. He was professional, courteous, and understanding of my situation. Thank you for the awesome hospitality David :) read more

Just bought my 3rd wheelchair accessible van from them. Wouldn't think of going anywhere else, even though I am an hour a day. 5plus stars all the way around. David Mishkani is so knowledgeable and makes the process painless. Give them a try. read more

i bought a Toyota Sienna van conversion from AeroMobility and have not regretted it for one minute. David is sooo connected to the customer. He understands the needs and the concerns of the customer. David is fair and giving. This van changed the lives of my family and my dad. My dad can now join in our family events AWAY from his home. My van is superb, David is superb, and my very limited interaction (no need yet) with his staff has been one of ease. Thank you David for your kindness and your understanding. read more

I have used mobility dealers in North County San Diego for 5 years. Most times disappointed. I was looking up other locations and came across Aero. It was a 65 mile drive but I scheduled a appointment. Much to my surprise as soon as I arrived at the facility I was greeted and my vehicle was taken back to service. I expected a repair bill in $$$. When they finished my repairs I was charged for a routine service only. No extra charge for my door and ramp not working. When the vehicle was returned it had been washed and interior and windows cleaned. A beautiful facility. I have found a mobility facility for life. Five stars are insufficient. GreaT SERVES. read more

We purchased 17 new vehicles from other dealers across California but AreoMobility is the most caring and knowledgeable dealer. They know their vehicles and the mobility systems best suited to your individual needs. David took time to learn about us and our unique needs and preferences. We enjoyed and learned from multiple test drives of possible vehicles with various adaptations. Test drives on the adjacent freeway helped us to decide on the vehicle uniquely suited to our needs. Please visit their LARGE service area and notice the professional mechanics. Plan to allow ample time for your new vehicle introduction and orientation as they want you to be very familiar with the unique features and operation of your adapted vehicle. When you buy here you are not only getting the best vehicle for your unique needs but are expanding the circle of people you call friends. read more

Avoid doing business with the automotive section of Aero Mobility at ALL cost! The men at the automotive department at Aero Mobility are snake oil salesman of the worst kind. They only care about making money and care nothing for their customers. I would not recommend them to anybody Through Medicare, I received my power-chair through Aero Mobility. The man who came to my home to measure me for the chair was very nice. The office staff who helped me with the paperwork so I could get my chair, were very nice. But my experience with the automotive department of Aero Mobility was/has been a nightmare. Speaking with Dale, I told him what kind of car I drove and what my needs were, and he recommended the Bruno Chariot as a way to transport my power-chair on my MINI Cooper Countryman. It would take pages to explain the entirety of my hellish experience. In short, I was bait-and-switched over and over again. 1) I was quoted one price; but when I went to order the device, it was $100 more. 2) I was told they could install the device at a facility near my home. But after they had half my money and the device arrived at their store, they said I had to make the 1.5 hour drive down to their main facility. 3) I was told DMV licensing fees for the trailer was included in the price when in fact it was an additional $500. 4) I was told installation would take about two hours, when it took over six. 5) David, the "president" of the automotive department, spent ten minutes bad talking the product I just spent nearly $5000 on. 6) David insulted the salesman, Dale; he insulted my friend and me. 7) Later, when I learned that the Bruno Chariot is NOT rated/approved for use with MINI Coopers, Aero Mobility refused to give me a refund. In short, they sold me a product they knew was not rated for my car. Why? For the money. If Yelp would allow it, I would not give Aero Mobility any stars of approval, but instead, a full moon. read more

This review is a little late in coming. We purchased a Jazzy 600 Chair and a Joey Lift for my Mother. They we great to work with and they didn't try to oversell us. They recommended the perfect equipment for us. The installation took one day and routine maintenance takes only and hour or so. The staff is very friendly and helpful. Aero Mobility helped to give back my Mother's independence. I highly recommend Aero Mobility. read more

Aero Mobility is a top notch facility. Aero Mobility helped a client from our organization get the equipment she needed. David and the staff at Aero are great to work with. They took the time to meet with our client, fit her in the equipment and made sure she was comfortable. David is a great and generous man. Aero Mobility helped change her life. I will recommend every person needing equipment and medical transportation to Aero Mobility. read more

I had a unique problem in that I needed to be able to transport multiple scooters in one vehicle. I purchased a 2019 Ford Transit from Ford and took it to Aero Mobility in Anaheim. I cannot tell you how wonderful the staff at this location is. They discussed our options at length and answered all of our questions with knowledge and confidence. The staff installed a lift in the side door and installed a power door to allow for closing the door without touching it, either from the driver seat or from a remote that hangs on your keychain. The conversion was done quickly and without problems. I can carry 3 full size scooters and one Go-Go or 4 full size scooters with a little bit of wiggling. The goal was to allow me to transport 2 full size scooters and be able to load the scooters then get into the driver seat without exiting the vehicle. Then I can park, open the door from the driver seat, get on my scooter, deploy the ramp from the interior of the Transit, lower my scooter, stow the ramp, and close the door without getting off of the scooter. Wonderful!! Works great. I have not had any trouble with getting an appointment for maintenance. Best customer service ever!! D.M. Williams. read more

Amazing company with a wonderful staff. They really take the time to learn about the needs of their customers and are very attentive with every detail. Their owner has a huge heart and I am so glad to have done business with them. read more

I take my van in for a routine 6 month check on the ramp annually. Every time I receive exceptional service. David is always present to see to each clients needs. Today he personally went outside site to a chrysler dealership to fix a problem with my key fob. He could have easily told me to do this, but handled it for me. While I waited, I spoke with another client who shared with me his knowledge of dealerships throughout the south land and this being the best by far over a lifetime of challenges. I also was approached by another customer in a restaurant in brea that saw the AERO logo on my van and they couldn't say enough about David and the wonderful service. It is this exceptional service that will bring me back for my third van. Thank you David and staff. read more

0 Stars....This company should stick to the business of wheelchair accessible vehicles. As for the DME side of their business, their doors should be closed!!! The only access to this company is via a call center. They do not respond to repeated messages sent from their call center when the patient's respiratory equipment is not functioning properly and needs to be repaired or replaced. Only after 24 hours of phone calls from myself and nurses, did a respiratory therapist respond with a negative attitude and some useless over-the-phone problem solving protocol. Resistant to the idea of doing her job of coming to the patients home to actually fix or replace equipment that the patient is dependent on 24/7 for medical reasons and by Drs order. Her excuse was that "the warehouse was closed for the weekend and she'd need to call her boss for approval". She called me back and said her boss refused to open the warehouse because he knew the patient had access to another machine that belonged to another patient. The patient, severely disabled and trach-dependent, would have to wait until Tuesday for new machine to be delivered (old machine broke on Saturday). As a part of her lack of experience and unprofessionalism, she stated that "no patient uses this particular equipment 24/7". Not true! Apparently this respiratory therapist and the owner are Drs. too! UNACCEPTABLE, UNPROFESSIONAL, and IRRESPONSIBLE. Jeopardizing the health, safety, and well-being of a dependent human being. This is what they are getting paid for??? Wonder if the response, or lack there of, would be the same if they were the patient. read more

I had been looking for a medical supply business that had excellent customer service and finally after visiting and trying other places to obtain my much needed CPAP equipment, I came across Aero Mobility. Looks like car dealer place from the outside, but the moment you walk inside you can feel the positive energy and welcoming of staff! This place has top rate customer service! The place is bright and very clean. The young lady that greets you is very friendly, attentive and professional. Wow! What a difference from the other medical supply places I had visited in the past weeks! I arrived early for my scheduled appointment with the RT. I did arrive early on purpose because I wanted to sit and observe customer service given to other customers as well. Trust me, this place is tops for customer service and professionalism. I had been very anxious and apprehensive about starting this CPAP treatments for my diagnosed sleep apnea. My journey brought me to the precise place to relief my inner fears as the staff here was awesome. My appointment with "Kristina RT" was great. This lady was very patient and caring, best TLC and bedside manners anyone could ask for. She was pleasant, professional and explained every detail of the equipment I would be using at home. She took her time allowing me return demonstration time of what I would be doing by myself at home. She never rushed through this appointment and remained patient and caring throughout the instructions. This business deserves more than 5 stars. I'm happy I shopped around and didn't settle for poor quality customer service. I found the Best Customer Service company for my needs at this place. Thank you to all the staff at Aero Mobility in Anaheim. read more

Aeromobility is the most customer focused dealership tailored to the needs of the wheelchair driver / passenger. They are a first class dealership ensuring customer satisfaction is a priority. They have a great inventory of automobiles and if they don't have what you need on the lot, they will find the car for you. read more

My prayers were answered when I came to this facility to replace a floor liner. The Owner David is extremely knowledgeable and helpful. Not only looks for what you want him to repair, he also fixes hidden damages with no extra charge and completed repairs in one day. The showroom is clean and upscale and entire staff are beautiful caring people providing remarkable customer service day in and day out. Across the board this facility is A++++. David I can't thank you enough for this wonderful breath of fresh air. read more

My families experience with Aero Mobility was wonderful! We had to purchase a wheelchair van and that is such a stressful purchase but Aero Mobility was so easy to work with and they took care of everything for us! Their service is the best I've ever encountered when buying any kind of car! read more