1. Affitto

1. Affitto

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Chicago, IL

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Affitto

5.0 (1 review)
Open 10:00 am - 6:00 pm
Updated 3 months ago

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10 months ago

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City Scooters

City Scooters

3.7
(58 reviews)
9.4 mi

Let's cover the easy part first. City Scooters is offering a great value by providing an easy to…read moreride bike when taking the "M" class license road test, delivering it legally to the Chicago North DMV, and providing a warm up and instruction out behind the shop. Now I want to cover the real value. I am a 60-year-old beginner who recently took a two day motorcycle rider safety class in preparation for the road test. I'm not afraid to acknowledge that I am an over thinker, which sometimes results in a bit of anxiety. Marty and Carlos found a way to meet me where I was in terms of capability and mindset. Yes, they were great instructors. Yes, I passed the test. That is not what made my experience great. Marty and Carlos made it great by meeting me at a human level with caring and kindness until I was ready to go take the test. As always seems to be the case, the people make the difference. I highly recommend utilizing their service and working with these guys. You won't be disappointed.

Avoid City Scooter for warranty, maintenance and repair work. They have a BBB rating of "F" under…read moretheir real name of OKI Motors. If you ignore my advice and use them for service, take a video with SOUND of the entire outside of your ride with the engine running so you have proof of condition! They charge a diagnostic fee NOT applicable to your final bill and want half the money up front. Prior to service, my Vino was so quiet, I had to take my helmet off to hear it running. When I brought it in for service, a customer asked what I was riding because "it was so quiet, I didn't hear it." He and Chris (desk guy) were joking they like loud bikes like Harleys. I said mine is quiet, like a Caddy and I like it that way. Brought Vino in 6/20/2023 for a sticky throttle. City Scooter said Vino needed new tires, and tacked on a $60 upcharge. Vino was "ready" July 6. Hubby picked up July 7. I started it, engine was beyond loud, like a chainsaw, NOT the quiet ride I dropped off. It had greasy fingerprints and liquid streaks all over. I found 4 large bolts and a washer under the seat. The steering column was out of alignment with the front fork. I brought it back July 13th to have the noise and alignment fixed, and handed over the 4 loose bolts. Desk guy's response? "Our bad." So after staff discussed how loud all scooters sound, I basically was called a liar for saying my Vino runs much louder than before "service." I say anyone who forgets to put parts back on a scooter can't be trusted to tell the truth. I was given nothing but excuses: the air filter might be bad (well, you guys put a new one in, so why not swap it out? Are your parts bad? Did you somehow miss another important step, like when Marty forgot to re-install 4 important bolts?); the engine noise was masked by the dirty air filter (too ridiculous to refute); "it might be the crankshaft" (why put NEW tires on my scooter and perform maintenance if that is what you thought?!!); "all bikes run that loud, we've heard worse" (wow, just... wow); "I'm not saying you're lying but" (another wow). I'd brought it back three times before they mentioned "crankshaft." 8/5 I call to speak to Jeff Wunderlich. "He's not available. I'll have him call you back." Jeff calls when I'm not home; has a heated convo with my hubby, who recorded him. Jeff kept insisting they didn't "touch the engine." You don't need to touch the engine to ruin it, you only need to drain the oil...but Jeff doesn't mention they did THAT, of course! An oil change is part of maintenance yet I didn't see an oil change on my bill. And the reason for that is someone drained the oil, then took my Vino for a ride, ruining my scooter's crankshaft bearings. Oki then tried every tactic possible to not let me guess what actually happened. Like the air box would make the Vino run loud. My scooter was so filthy because engine oil sprayed all over it. City Scooters/OKI charged me $1458. I asked for a refund of labor charges. I know Jeff Wunderlich, I used to board his dog Sparticus and he wouldn't admit his dope-smoking employees made a mistake nor refund me one cent. City Scooter said they didn't run the engine before servicing, so how could they tell if it was louder? (Who doesn't start up a bike first before starting to work on it?) What I got from Marty's "work" on my ride: a Vino paperweight. I took it to a real motorcycle repair shop; EPM said the only way the crankshaft bearings could go bad were if the scooter was run without enough oil in it. They said riding any longer would cause engine failure and my Vino was no longer safe to ride. City Scooter deserves ZERO stars for killing my beloved 18-year-old Vino.

Photos
Vino receipt with my notes.
Vino receipt with my notes.
See my scooter
See my scooter
My handle bars will be curved

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My handle bars will be curved
Divvy

Divvy

2.5
(432 reviews)
2.5 mi

I write to say Divvy compares favorably to similar services in major cities. I was in Chicago for…read moretwo days on business. I rented a bicycle three times. I used the Lyft app. In every instance, there were multiple bikes, including with e-assist, at the nearest station; the first one I pulled out worked fine; and they appeared clean and kept up very nicely. My experience extends from New York City to Washington, D.C. to San Francisco (and scooters in Los Angeles). I have reported here, as a regular user, that I'd estimate many docks are empty, at least of the models with e-assist; a third of the bikes are in disrepair; and minor issues such as sticky handlebars or trash left in the front bin are common. I continue to use this service because it is effective. I'm also mindful the price point likely allows for not that much profit, the users in the system (like me) are treating these objects without reverence (as you would your own fancy e-bike), and they sit outside exposed to the elements. Thus, if you take everything into account, what the company must be calculating is the minimum level of functionality to retain subscribers and lure casual users, consistent with a modicum of profit. That is the reality. So I continue to ride. But I felt I should post to say of the major metropolitan areas I have named, I'd rate Divvy in Chicago as the best, based on three uses.

Original Divvy member who stopped membership during COVID. Just renewed and am amazed at how…read morehorrible it is now. It took me 20 minutes to locate a bike the loop and then nearly every station on the north side was full. Had to park 2 stations away from my house. How hard is it to balance the system? It's not rocket science. This is what I expect from putting a rideshare company in charge. It is such a waste. Do better Divvy.

Photos
Need more docking stations for classic bikes in the Archer Heights area! Couldn't end ride!
Need more docking stations for classic bikes in the Archer Heights area! Couldn't end ride!
Docking station near the river near Michigan Ave.
Docking station near the river near Michigan Ave.
Could be my bike, but no one knows except Divvy....

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Could be my bike, but no one knows except Divvy....

Affitto - motorcycle_rental - Updated July 2026

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