Came out to clean my old dryer and get it running again. Great job. Came on time and was very…read morecourteous.

Great follow-up and honest repairman. Thanks for getting my fridge fan fixed and not charging an…read morearm & a leg.

Our washing machine wouldn't stop pushing out water and it made a mess. I had several businesses…read morereach out to me, but AZ Appliance provided a quote for their service fee, labor for what they thought might be the problem. Their quote was more affordable than the others, and when they came to the house and diagnosed the issue, it was what they thought --an inlet valve. They were polite, fast, and replaced the valve with a new part so we can wash our clothes again. We are so happy we found AZ Appliance! They will definitely have our business for our future needs.

Called for a refrigerator issue, they gave me an estimate that was accurate, came the same day,…read morefixed the problem and was a reasonable cost. Very happy with their service and would highly recommend!

January 15, 2026, Adam returned to our home with nearly every part needed to renew our December,…read more1997 Kenmore Heavy Duty Dryer. It took 31 years for the motor sealed ball bearing at the fan end to fail. Not bad. $370 plus the first $75 service visit and analysis, $445 total. All Original Equipment Manufacturer (Whirlpool) parts. Adam is an Ace repair technician. $800+ for an equal type dryer right now. This repair will last the rest of our lives, plus.

I wanted to repair a carpet-cleaning attachment. I received an honest evaluation (broken part was…read morenot worth the cost of fixing it), asked about replacement vacuums, got a candid summary of the ones on display, and have been very happy with my German-made Sebo (which is a brand that's new to me). Also got an amazing grout cleaner. That was a nice, unexpected, find.

My rating is based on a telephone conversation with a gentleman at Elite named Steve. It isn't…read morebased on a service experience--and that's a good thing. I called about an LG refrigerator I wish I had never bought, but that horse is out of the barn. I thought the cooling section was not running cool enough (the freezing section is (barely) okay). After explaining my observations, Steve explained some things about temperature variation in refrigerators and indicated it was probably doing the best it could. No repair would improve performance. He said he could come and look at it, but that would cost me a $90 service call and probably yield nothing. We discussed the situation a bit more and I decided to take his phone advice, rearrange the food in that section, and see what happens. I also told him that if ANY appliance in this house needed attention, he is the first person I will call. He has earned my loyalty and he has never put a hand on anything here! Directly, at least. I am gratified and impressed with this kind of honesty. I'll be in touch, Steve.

Michael came, evaluated, fixed and did an excellent job. Very nice, courteous, and knowledgeable…read moreyoung man. Thanks Michael. That's why I continue to use them. Highly rated by others and me!

Otkay was professional, knowledgeable and honest. Reasonably priced too…read more Was available to come to my house right away also. I had a washer that stopped working, an error code came up that indicated broken door lock. The new door assembly would be very expensive. Otkay took apart the door and told me it was fine; that digital error codes can often be wrong when the mother board is going. The spinner basket was off balance too, so he told me to get a new one. Even recommended some good brands and suggestions where to shop. He could have charged me allot to replace door lock assembly and fix off balance basket. I appreciate his integrity, and I will definitely call him again.

I highly recommend this company... once again he provided honeston service and pricing. It is the…read morefifth time I've used to services and will continue to do so in the future.

Phoenix Arcadia/Biltmore 85018 - I've used Paul's services for years. He is fast & wants the best…read morefor you! On my last washer, he said the fix was not worth the squeeze - & go get a new washer. 11 mos later w/ this LG - he fixed the problem with 1/3 the pricing he thought! He's honest & trust worthy. Thank you so much, Paul!

Paul was out to my house and assessed the dryer. He discovered that the dryer was clogged with lint…read moreand was the vent. He was prompt, friendly, thorough and affordable. When I saw the pictures I was very thankful that I didn't have a fire.

Second time I have used Appliance Care. First time was for a range and this time it was for a…read morerefrigerator. Always prompt and fixed right the first time. Recommended.

I had to replace the SAMSUNG refrigerator. I bought a Whirlpool. The service tech I paid him close…read moreto $200 just so he could tell me that he couldn't fix it. He came out once and said the refrigerator was working. 24 hours later everything was thawed. He came back and looked at again and said the "closed compressor" was shot and said he was new and didn't know how to replace a closed compressor. He estimated a repair cost of $700. The refrigerator cast $700 new (9 years ago). $200 wasted and a whole freezer full of food gone. The tech was a nice guy. He recommended that I go to a used appliance store to buy one for less. I don't think I want someone else's problem. BTW Do not buy SAMSUNG. They don't stand behind their appliances. (Costco had the same size Whirlpool for $700 which is working perfectly.)

On time, very courteous and professional. Issue quickly resolved in same visit. Thank you!read more

From the owner: At DT Appliance Repair & Solutions, we bring over 7 years of hands-on experience in servicing all…read moremajor household appliances. Our team of professional technicians is committed to fast, reliable, and affordable repairs. What makes us stand out: *Professional, licensed, and insured service *Same-day or next-day availability *Honest diagnostics with upfront pricing — no hidden fees *Dedicated team that treats every home with respect We understand how stressful it is when an appliance breaks down, and that’s why we pride ourselves on quick response, quality workmanship, and long-term solutions. When you choose us, you’re choosing a company that values your time, your home, and your peace of mind.

The ability to speak to a 'real person' over the weekend to discuss my repair issue and schedule an…read moreappointment. Robert James. repair expert, was prompt, professional, knowledgeable,and provided a thorough, transparent diagnostic taking the time to answer all my questions. Highly recommend Lux Appliance Care and Robert James. Thay will be a Fave and I will use them again!

Sultan came out to service my dryer which had a button stuck inside the door. A very simple issue…read moreturned into a catastrophe, as he ripped off a metal ring from the dryer drum and could not get the pieces back in/on. I had a fully operable dryer before he came out.... he then told me it would be $600 to fix and I told him no way. I paid the $99 service fee, which later was refunded after 2 days of back and forth. They actually defended what he did. Here are the photos. Don't trust this service. Now I have to buy a new $1000 set because he couldnt remove a simple button. Massively disappointed I chose this business.

Excellent knowledgeable, polite, fast and efficient service…read more Highly recommend! Showed me all steps of replacement needed and worn out parts before replacing.

Absolutely recommend!!!! You don't find businesses like this anymore. Edwin was FANTASTIC!!!!…read moreWe've been having issues with our 20 year old Kitchen Aid built-in refrigerator for several months. The water dispenser and icemaker stopped working. My husband repairs everything in our home. He was an engineer. He's replaced parts, torn apart assemblies, poured through service sheets and the internet and has been unable to fix this issue. We were hesitant to call anyone, because we had a bad experience years ago, where another appliance repair group told us on the phone that it would be a $250 charge to come to our house to diagnose a problem on our washing machine, and then if they could fix it, the repair cost of parts and labor would probably be over $500, on top of that diagnosis fee. That was more than the washing machine originally cost. My husband got on the internet and figured out the issue and repaired it with a $20 part from Amazon in 30 minutes. My husband did not want to make a call for outside help, but I insisted. We needed professional assistance. After much research, we found Appliance Works, a family owned company that had fantastic reviews online. We called them to schedule an appointment to come out and diagnose the problem. The diagnosis service call was to cost $95, and it would be applied towards any repair costs. After our other experience, this sounded like a dream. The day of the appointment, the technician, Edwin, was right on time. He was sharp, knowledgeable, and professional. To make a long story short, he spent almost three hours working on our problem. He even got Brett, the owner, on the phone when he couldn't figure out the issue after 2 hours, and Brett was right there to support him in thinking through the possible issues. When is the last time you encountered a company whose owner gave that kind of support to his field personnel? We thought they were going to tell us that we owed more, but at the end, the bill was only $95. They gave us a quote for repairs and applied the $95 against that quote. We now have a working refrigerator again. This is an awesome company and they hire incredible people. The owner supports his people in a way that you just don't encounter in most businesses today. We can't say enough about them. Don't look any further; just call them if you need help with an appliance.