The car broke down twice within 30 days of purchase. The first day I drove the car it broke down and it had to be towed and the turbo was replaced. They paid for the repairs, It broke down two weeks later and had to be towed again. After the second time it broke down I tried several times to reach out to them to pay for the repairs. They would not respond and I had to reach out every few days to follow up. After two weeks of trying to get ahold of them to authorize the repairs I gave up and spent $1000 out of my pocket to fix the repairs. After two weeks a manager did try and get back to me but only after I informed them I was going to call corporate. Then mysteriously they decided to try and communicate with me. But after waiting for two weeks for a response I was done with them. I have purchased over 20 cars in my life and this was the worst experience I have ever had. It is hard to believe they are even in business with such horrible service. Stick with carvana or carmax. I have purchased several cars from both of them and their service was excellent. read more

Do not buy the wheel and tire warranty with this company there is no willing to work with this warranty company the people at the dealership are not willing to help at all. On top of that they sold me the car with bad tires on when called about this issue all I got was sorry to hear that once you buy a car from these company and you have some issue after that the people working here is not helpful at all read more

I am so mad at myself for trusting this place to buy a car! Go look elsewhere!! Stay away! I put a large down payment on car and now I'm 2 weeks into the car with a $600 bill to get it fixed. Of course the $3000 warranty they put on my note doesn't cover any of what's wrong with it. So now I'm stuck in a car that needs major repairs TWO weeks after purchase. This is an issue that would have been very apparent if they had even looked over the car before selling the car. read more

I was trying to buy a 40 k vehicle from the Fort Worth enterprise car sales. - I was going thru a tucson representative., which he was great !! all I wanted was what has been done to the vehicle mechanically. if your spending 40 k for a vehicle , wouldn't you want to know what was done to it ? This is what I was told. - " just wanted to reach out to you. The manager over there is being difficult and claims there isn't enough time to do the research for that. I'm sorry it doesn't look like I'm gonna be able to get that. " enterprise has always had top notch customer service. bottom line If you want answers - dont use Enterprise car sales in forth worth. - i hope this comes up on the managers review. - read more

For the past 15 years I've been driving a company van and pickup truck. I haven't owned a personal vehicle for the last 15 years. I decided to change jobs, therefore needing a vehicle. After months of searching I bought a Honda Civic because Truck prices were outrageous! Couldn't find a new full size with bells and whistles under $30,000. That was till I seen a 2019 Dodge 5.7L Hemi Crew Cab. Naomi, my saleswoman, was down to earth and answered all my questions without all the pushy sales tactics. The dealership side of Enterprise worked hard to get me a good interest rate, and prevailed in the end. Good experience and awesome salesperson. Ask for Naomi. read more

Enterprise Car Sales - Car Dealers Near Me - Fort Worth, Texas

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I definitely would not recommend this dealership to anyone! I have had nothing but trouble since I got my car. It needed work within a week of purchase. Took it in and got the run around with the "warranty" they put on the car. Finally got the repairs covered and then while the car was in the shop, the transmission went out. So by the time it was all said and done, the shop had my car longer than I had driven it. To top it all off, the Manager Donovan was rude about it, never wanted to return phone calls about the situation, and clearly didn't care... as long as they made their sale. So now I have a car that needs more repairs. The AC blower motor is going out and all of the struts are bad. Those are all repairs that should be covered under the warranty but the warranty doesn't cover anything beyond 2 days for a rental car. So now I'm stuck making a car payment on what I thought would of been a good car. Instead I got a "tote the note" quality car. All of this tells me that they do ZERO inspection of these cars before they sell them to you. My recommendation is STAY FAR AWAY!! read more

Kym was so so awesome, very kind, highly knowledgeable and had the best attitude!! Definitely recommend her to anyone who comes here!

The people at Enterprise are excellent! When I had an accident, they helped me from beginning to end, with ease, friendliness and professionalism. Luis was efficient and sent an equally nice man to pick me up. Their service included speaking with my insurance company to assure me they would pay the entire bill. Thank you Areli! (sp?) Then, Celeste, in sales, called twice and suggested I come in and see their selection, which I did. They have certified cars, with warranties! I found my little SUV and between, Celeste, Cameron and Willie, the whole transaction was effortless. I want to thank them and Enterprise for making an extremely bad circumstance into a happy, haggle free experience. Oh, yes, I love my Jeep! With much appreciation, Louisa Lombardi read more

Enterprise Car Sales - Car Dealers Near Me - Fort Worth, Texas

This place is trash. They lied to sell extended warranty about how they would have me a car it's really easy once it's in the shop blah blah. They are scumbags I have had my car in the shop for a month no car and am about to make a payment on the vehicle that I have only driven for a week. After driving off the lot returning the next day to tell them about a blown speaker a broken start stop button and a washer fluid reservoir sensor that was bad. They documented and said they will reimburse me of the deductible after I come out of pocket initially due to the fact that they tricked me into buying the ext warranty so they didn't have to pay it themselves. I am without a car struggling to get ti worn and the sales manager Donovan tells me that I need to figure it out I need to pay and they can reimburse me. Everything they said was a lie basically Would have gave zero stars if I could read more

Fantastic team there! They make the process so straightforward, no games. Had a great selection and good prices!

This is the worst enterprise I have EVER been too. They are completely incompetent. I spent an entire hour with them trying to prove my address when I have already rented from enterprise a numerous times and they refused to accept documents that it turns out I never even needed after getting off the phone with another location. They were happy to help me without any hassle! North Richland hills is the location to go! read more

My husband and I went in looking for a car we had been to several other car lot and have been given the runaround but Mo was amazing she had pulled up the exact car I wanted in just the first few minutes of us being there there was no runaround no guessing game nothing it was an awesome experience I will recommend them to everyone I know!! Thank you I love my new car so much!! read more

Enterprise Car Sales - Car Dealers Near Me - Fort Worth, Texas

I paid almost $1000 to have a 2019 Ford Mustang Convertible transferred for me to purchase. That was almost three wells ago. I still have no car. Their transporter broke down. No one could find their transporter for days. I have been promised my car four different times, yet still don't have it. Every single time I call, I get "let me call my manager" or "let me call you back" and no one ever does. They refuse to refund the money I paid back to me. I picked Enterprise because I didn't want to deal with a sleazy used car salesman. After this experience, I'd rather deal with a dozen of them. I guess my next step is the Better Business Bureau. Do yourself a favor and go anywhere else. read more

Do not ever use this place if you are purchasing a vehicle..the salesman will never call you back..whether you call..text..email..they will pickup & hang up on you many times..they are prejudice against military disabled veterans..they think somehow they can treat someone badly & still sell cars..the salesman will make an appt for you & then take the day off..the vehicle prices are jacked up & the cars are broken down..if you are intelligent don't spend your hard earned money here! read more

I rate Enterprise car sale a ZERO. I purchased a 2019 Ford Ecosport with 56,000 miles. Less than 6 months and the engine blew. The warranty is still active thank God but as far as providing a loaner vehicle while the car is repaired....NO. I HAVE to go through Enterprise car rental AND I HAVE to use my Credit card for deposit even though my vehicle has full coverage insurance. Seems like Enterprise is double dipping in my wallet. I would not advise purchasing a used fleet vehicle from them unless you're a mechanic yourself! They are causing me to have to Uber to and from work daily all the while I'm paying for a full bumper to bumper warranty from a RENTAL CAR COMPANY that won't provide a rental when a car THEY Sold breaks down. Terrible terrible customer service! Look elsewhere for car purchases. read more

So excited that this location open, it is brand new and there is a huge inventory! They carry a ton of different car makes so they can answer questions objectively with out trying to push one brand over another. You should def check them out! read more