Rooms and staff were all amazing! Nathan at the front desk went above and beyond! We'll definately…read morebe staying here again. Just booked a stay at another Hampton Inn at a different location because of the hospitality we received from Nathan and his teammates..!

Stayed at the Hampton Inn & Suites for 5 nights recently and overall the stay was decent. I didn't…read moretry any of their breakfast so I can't comment on that. Personally, I would prefer to go into town and get some better quality breakfast and coffee, however, that is just me. The staff was friendly and the rooms were clean. My only gripe was listening to a baby scream in the early hours of the morning and the parents being LAF without a care in the world for anyone else. I can't ding the hotel for that, however, it did sour the experience. For what it is, I feel the cost is high, however, I fully realize it's peak season in the area so it is what it is. The location is convenient though and you can walk to restaurants, movie theater right across the street, however, it literally is just a 5 min drive into the main town and to the lake. Plenty of parking though if you get back later at night you may have some trouble finding a spot if the hotel is busy.

Okay so .... This place has come a long way since we were here in 2017. Other than the low quality…read moreshower head, new upgrades and improvements on the rooms! So much better! New furniture, wall decor, lighting, bed/headboard, nightstands, TV frame with TV mount. I admit I was reluctant to come back here but I'm so glad I booked it. Also, the continental breakfast didn't disappoint. My favorite thing was the pancake maker. You press a button and 2 small fresh pancakes are created within 12-15 seconds. You set your plate down under the machine and they both land on your plate. It was a little entertaining lol. There is a water fountain that's located near the dining room. It also offers a filtered water refill system. We didn't have to keep buying bottled water! This saved us time and money. Don't count on the elevator to be quick to get to you. I guess my impatience became a factor. So the stairs became my friend. It's not like there were too many stairs to climb. Anyhoo, if you're considering visiting, I would recommend!

Not worst place I stayed but far from the best. Maids did a poor job cleaning from previous…read moretenants (trash left behind), no soap or shampoo in the dispensers, parking is horrible (expect a hike) They claim to have a water park but the truth is that the water park and the resort are two separate businesses. You cannot get access to the park when paying for your room - you have to go next-door and pay like anybody else coming in off the street (they do give you a $10 discount coupon, however) Looking back, I could have just saved by staying at a cheaper / smaller place and visited the water park separately

Amazing stay experience at SpringHill Suites by Marriott in Coeur d'Alene. Every single staff…read moremember I came in contact with (front desk, housekeeping, and management) were all extremely courteous and accommodating. I was there for business, my teammates and I had to spend most of our time in meetings the SpringHill Suites team ensured we were as comfortable as possible. The rooms were spacious, clean, modernized, and very comfortable. I would stay again, and highly recommend.

This hotel was great. From being able to check in early, to the room, and all its amenities. From…read morehaving a microwave, to free breakfast, all day coffee, putt putt area, pools, dog area/ cute dog trail, and it's parking. We have no issues with the room, or any staff. Everyone was friendly and helpful. - Dog friendly - nice green grass areas available - Near by about 30 min is Silverwood theme & water park. -Winco market just a few turns away - Gas and food restaurants near by as well

Comfy and clean room and all at a fair price. Staff was most accommodating for how busy they were…read moreand everywhere was CLEAN! Breakfast was typical of a motel and filled the hole just fine. A gas station is next to it and easily accessible as is the interstate! Pretty unbeatable and this is our new favorite place for a layover when in CDA!

Dirty bed cover, bathroom fan is ridiculously loud,boogers on the wall in the bathroom, all the…read moredoor are difficult to close and the smell makes me nauseous .

This was a great hotel. Very conveniently located off one of the main roads (that goes right by the…read morewaterfront) and right off of I-90 (like one minute to get from this hotel and be driving on I-90). Ample parking. Gorgeous entrance with a fountain and bowls of fire that light up at night (that was a thrill, especially when walking the dog at 2 am). Friendly staff. Good breakfast. Rooms were clean and nice. Ours was humungous. If anything at all, I would have liked to see the decor a bit more flushed out in the room exactly because it was so spacious and felt a bit empty due to minimal decor - maybe a nice rug! We had fun here.

This was the best IHG Holiday Inn Express we have stayed in! Everyone one was so friendly and…read morekind. The free hamburger/ hotdog event was a welcome surprise. They even have the hot cookies nightly that I haven't seen at an IHG in a very long time. The grounds were very clean and manicured. The whole site was decorated for the Fourth of July!

This is a really nice hotel in Coeur d'Alene Idaho…read more It's located off of riverfront Drive. In a nice new development. It's close to the college, and also close to downtown Coeur d'Alene. The hotel is really large, they have good sized rooms, as well as suites and suite-ettes. There's also a pool, and a fitness center. I did use the fitness center while I was here and the equipment that they have is really nice and plenty enough to get you a good workout. The staff was also super friendly, professional, and helpful. So what brings this location down to four stars? The parking lot. The parking lot is really small, especially for how large the hotel is. They do have overflow parking a few parking lots over, but that was also full One of the nights that I stayed here. They have a side parking lot, but that is shared with McDonald's, and you can't park in the majority of the spaces in that parking lot as a hotel guest. This meant that I ended up parking on the street one of the nights that I was here. Which is annoying especially when you paid for a hotel room, you think you've also paid for a place to park your car. Overall, I would stay here again. But beware the parking lot.

We did a 2ni stay &, out of character for us, we did make it down to breakfast since they ran it…read moretil 1030am on weekends. Our main reason for going down was to get coffee - don't. It was terrible. The rest of the breakfast was the usual hotel bit- powdered eggs, sausage & a rotating side (potatoes day 1 & French toast sticks day 2), boiled eggs, yogurt, fruit, bread, bagels, scones, cereal and a waffle maker. Boiled egg & plain yogurt w/ fresh blueberries for the win & tossed the coffee. We had a King room. It had a fridge, dishes, dishwasher, modular sofa with chaise - and bit tight for an extended stay or family but ideal for our short time. The TV was on a side wall with the sofa and bed facing each other. If you watch tv, might be uncomfortable. The pool and hot tub are open til midnight. The dispensers at the sink were empty but the shower ones were full & we brought our own. We weren't there for the evening reception but guests were raving about it - apparently a lot of appetizers and drinks - plus a good time. This was a comped room with points (40k for days) Free parking, breakfast and evening reception Lots of diamond elite & compact car parking Light touch housekeeping M-F, none on weekends, set day 1x weekly deep cleaning for stays +7 days Very friendly staff all shifts.

We drove from Seattle and arrived at MainStay Suites Coeur d'Alene after realizing we had forgotten…read moreour physical credit card at home--never a great feeling when checking in. Thankfully, the manager, Zach, went above and beyond to accommodate us and made what could have been a stressful situation completely seamless. From the moment we arrived, the service was incredibly friendly and welcoming. The hotel itself was spotless, and the room exceeded our expectations in every way. The bed was unbelievably comfortable--honestly better than some we've experienced at recent luxury hotel stays--and the room was wonderfully quiet for a great night's sleep.

Although the room was clean and comfortable, we had a really hard time getting to the lobby. The…read moredriveway was dug up and blocked off. We had a hard time finding our way to the parking lot, given there were no signs to redirect. After finally pulling in behind a medical building and walking around to check random doors, we found our way in. When mentioning to the front desk about the difficulty, she blamed the construction company. Despite calling the hotel to confirm and update billing, no one mentioned the construction. We also had a hard time finding our room, as there are 2 wings. The woman at the front desk watched us walk the wrong direction and back before we figured out which way to go. 1 stop overnight shouldn't have been this difficult a stop.

We needed an ADA room and they were accommodating. The room was perfect for our needs. The hotel…read moreroom was very clean and spacious and the front desk staff were very welcoming and helpful. The breakfast was great as well. Would stay again.

I am writing to share feedback about an incident that occurred during my stay on June 11. This was…read moreour first time staying at a hotel with our dog, Jasper. Everything went smoothly until the morning, when we left him in the room briefly to have breakfast. Since it was our first experience, we did not know he would react by barking continuously. About ten minutes later, the front desk attendant, Joe, came into the breakfast room to inform us that other guests had complained about the noise. I immediately left to return to the room and calm Jasper. I apologized for the situation and fully understand how disruptive barking can be. I would also be bothered if I were on the other side of the situation. My concern is not about the complaint itself, but about how the situation was handled. The attendant asked for our room number and then announced the issue loudly in front of all the guests who were having breakfast. She stated that she had received complaints, that we needed to go to the room immediately, and that the incident would be added to our record. This left us feeling embarrassed, as if we were repeat offenders, even though we stayed only one night and this was our very first hotel experience with a pet. While I sincerely apologize again for the inconvenience caused by Jasper's barking, I kindly ask that your staff be encouraged to handle sensitive situations with more discretion and care. A more private approach would have avoided unnecessary embarrassment.

The hotel itself is dated and needs to be renovated. Basic maintenance seems to be ignored (paint…read morechips in room) poor upkeep etc. the located seems to be not the nicest, but it's convenient. The upside- the staff is great and very accommodating. They allowed me to check in early, which was a relief. They provided local flair options for food (which was spot on!) and answered all questions about the area etc. the breakfast was also the best I've had (outside cooked to order). The biscuits and gravy was really good. The location is also close to the downtown area, without the downtown price. An uber cost me 8 dollars to downtown district.

Its very old and run down but: Inexpensive for the area…read moreExcellent customer service Variety of cable channels Good shower pressure, soap and shampoo Close to a lot of great places Beds were not not bad and there is a microwave and fridge There are no signs telling you were the elevator is or where the rooms are when you get off the elevator so pay attention when the front desk tells you which way to go.