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    Triple Play Resort and Suites

    2.7 (52 reviews)
    PriceyHotels, Resorts
    Open 10:00 am - 11:00 pm

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    Mold in the shower

    Don't waste your money staying here. We booked one night thinking we would get full access to the park for 2 days because the gentleman at the front desk who checked us in assured us that we'd get a late checkout. We have a dog with us so we only agreed to do the stay here if we had the ability to checkout late. The lady at the front desk said that she couldn't let us have a late checkout because too many people want to check in early. I told here that we tried to check in early and they wouldn't let us. I also checked availability online and the place is wide open (it is mid-week). So we paid for 2 days of park access but we will only be allowed access for 8 hours because they lied to us and decided to punish us because we had a dog. Judging by the other reviews on Yelp, not surprised. I will never give them my business again. If you decide to enjoy the park, FIND ANOTHER HOTEL TO STAY AT. Or just visit for the day. The hotel here is absolutely filthy anyways. Even stains on the ceiling. Disgusting. UPDATE: Tammy (hotel manager) said there was nothing she could do, without even looking into it. Read other reviews and you will see she is an AWEFUL "human." These people need a reality check. They run the most disgusting hotel in North Idaho. Jenn Ross the marketing director called me back and said there was nothing she could because a new "terrible" corporation owns the place and "they don't care about customer service." Do you and your families a favors... go to Silverwood or just rent an Air BnB at Hayden lake. Money better spent, trust me.

    I booked my stay for 3 nights. I only stayed 1 night. When I arrived the front desk put me in between 2 rooms that were being worked on by maintenance. The room stunk so bad and the bathroom light didn't even work. I went back up to the front and asked for a different room. They switched my room. The odor in the rooms are hard to handle, but it was a little better. Supposedly you have access to a hot tub there and that is it unless you pay for it. I wanted to see the hot tub so I walked down to it and it had a chain across the gate. I called the front again and they said they would have to get it off later because they were with a customer. I waited and waited and waited! I finally called the front desk again and the lady said "I took the chain off and tried to call you" I let her know that the phone in the room wasn't working. That's why I didn't received her call. She proceeded to let me know that if I wanted to go back to the hot tub I should prop the door to the outside open with a chair because the door isn't working right. I guess this is common place for them. I was pretty much irritated by that point. I stayed 1 night only because I was exhausted! The "upgraded" room was not clean. The toilet seat was about to break off. I paid way too much money for these conditions! I could go on... But I'm done. I do not recommend this place.

    Sylvia H.

    I always start off with parking and let's say by check in time between triple play and the resort it's very hard to find parking! You definitely have to go earlier. Check in was pretty easy we paid cash so we also had to do an extra 50 deposit that we did receive on check out we bought two extra passes for the waterpark area. Room321 Smell. 319 no smell Once we got into my room of course I whipped out my camera to take some pictures for yelp . Unfortunately on my camera we don't have anything you can smell the room with it smelled like campfire is the only way I can describe it I called downstairs try to get the problem resolved and they said it's due to the heat or the AC not being used which I thought was ridiculous because I'm sure both were used we also had the room next-door to us and we have the same temperature in that room with no smell at all! We did have a maintenance guy, all he did was spray frbreeze our room that was pointless. Some sort of an orange-spray. Unfortunately the smellcontinued through our entire weekend and front desk did little or nothing about it is quite irritating considering it was bothering everybody sinus in the room. And now we got no compensation and we didn't get switched to a different room I would have gladly went Also the kids bunkbeds do not come with blankets they have thin sheets on them and a little bit thicker sheet that my daughter would describe as a towel. She said it was very itchy and uncomfortable coming from a seven-year-old who probably doesn't care too much about comfort she's more excited to be here at the waterpark hotel so obviously it did bother her. I called the front desk and make sure they would send up heavier blanket. They sent her another towel like sheet ...pointless As far as mattress go I know you're not staying here for the pristine hotel but come on they make so much money can't they replace the mattresses there so uncomfortable I remember coming here last October staying in at triple queen bed room with the same issue their mattresses have been warped you can literally see the groove that everyone has slept in! We also had a lovely addition in our bedroom upon check-in so I made sure to take a picture of our ant friends really disgusting once again front desk did shit all to do anything about it. Believe me I had my camera out! That is disgusting. Our rooms came with breakfast which is pretty well packed in the morning we went one day around 8 o'clock it wasn't that bad the next day it was 930 insanely packed kudos to the workers that were trying to restock as fast as possible that lady worked superhard very friendly! In the bunkbed room there is also a game cube you can bring your own games or they have like five selections at the front desk kid friendly they do charge a dollar for your stay per game. I do remember coming last October and having kids run a marathon above my head at 12 AM in the morning same same thing happened this year but I did bring a noisemaker in my room it's an air purifier Lord did it help!!! I think I talked enough LOL all in all kids will like everything there the rooms are motel6 rooms. If you're going there with that standards you'll be satisfied it's ridiculously overpriced but the kids did have a great time at the triple play area so all in all it's worth it but as far as the hotel rating goes one star only for the breakfast and that lady that kept everything replenished!!!!

    Raisin on floor left from previous guests.

    Nasty. Dirty stained sheets. Saggy uncomfortable beds. My room wasn't vacuumed. As another reviewer wrote "a white trash hotel." This place is old and gross. The mini fridge has other people's food left in it. And the maid is asking for tips?!? Yes, I'll give you a tip...vacuum! We found a raisin and lots of crumbs on the floor. I'll probably get a disease from this place! We booked a deluxe king. There was "a glitch in the system" and they overbooked our room. They acted like we should be grateful that they had a queen room and weren't going to charge us for the rollaway bed. How generous. The walls were so thin. We could hear the people in the adjoining room talking. I couldn't go to sleep until they finally went to bed. The lullaby they sang to their kids w Don't come here. It's disgusting. I wish we would have left and gone somewhere else. Triple play isn't part of a chain, so there is zero standard for quality.

    Our double queen room, non working fridge, sticky floor, broken down beds, red water slide dripping stinky water right outside room
    Tracie S.

    Just wow... probably some of the worst money we've spent. Ok. So for a family of four, on a Sunday check in, one night is 209 plus taxes and fees, making the room about 240. It is a dive. It reminded me of a budget 8 or whatever is lower than motel 6. The floor, although 1980s brown colored, was stained and sticky...it was disgusting. ( I honestly mean sticky, no exxageration) The beds? Holy crickey, you could feel every lump bump and spring...we could literally scoot to the side of the mattress and roll down to the saggy middles. Over 200 dollars for this non sleepless night...ugh. walls were paper thin. AND I MEAN YOU CAN HEAR EVERYTHING ALL NIGHT. So your there for triple play right? OK, that's another 45.99 per person per day. So a family of four, checking in Sunday, playing, checking out Monday but playing a few hours...total will be a little over 600 not including the arcade, food, or gas. The water park was 4 total slides, a ripple pool, and a kid zone THATS IT. The ripple pool is 3.6 feet deep i belive...so no swimming no floating no parent relaxing. We were all so board in a short time...it was awful. (Maybe kids under 12 would be captivated longer) The ambiance of the game area is that of a tavern with bowling, dark carpet and adults with plenty of beer. We checked out a day early and went to silver mtn. Got a 1 bedroom large beautiful room for less and the water park at silver mtn is phenomenal and included . Triple play costs a lot. The value is not matching the costs. The whole atmosphere makes you feel yucky dirty. The reason for 2 stars, not just one? The breakfast ladies were so nice, helpful, polite and doing all they could during covid. They deserve praise for their hard work. Their breakfast was reasonable....good...served (due to covid), and a nice variety.

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    3 years ago

    Honestly my favorite place to stay! The staff are always so sweet and accommodating. Highly recommend!

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    6 years ago

    Bad service, broken AC, uncomfortable beds, very unfriendly staff! So t waste your $250 a night for this dump!

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    9 years ago

    The hotel is nice. It's great that we can just stay right there so we can have fun the whole weekend even though we live far away.

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    Page 1 of 2

    Ask the Community - Triple Play Resort and Suites

    Review Highlights - Triple Play Resort and Suites

    Not only is it super nice with great amenities, it's right next to the fun park.

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    Hampton Inn & Suites Coeur d' Alene - Guest room

    Hampton Inn & Suites Coeur d' Alene

    (108 reviews)

    $$

    We were at this Hampton Inn for seven nights, probably the longest we've stayed anywhere at a hotel…read morein the US. Everybody was really nice and friendly especially the girls at the front desk, Alyssa, who took care of the breakfast area. The room was large and comfortable. It had hooks to hang up jackets or purses. It didn't have a makeup mirror, but I was OK. We don't usually have breakfast at the hotels we stayed at. We did one day and it was OK, the coffee was pretty good. I would've worked out a little bit, but they didn't have any 3 pound weights. And some of the things I do, 5 pounds are just too heavy. I'm sure we'll be back again as my daughter lives in Coeur d'Alene. Also was centrally located you could walk across the street to the movies which we did, nice restaurants a few little shops. Plus, we walked down to the Spokane River so a good place to stay.

    Stayed at the Hampton Inn & Suites for 5 nights recently and overall the stay was decent. I didn't…read moretry any of their breakfast so I can't comment on that. Personally, I would prefer to go into town and get some better quality breakfast and coffee, however, that is just me. The staff was friendly and the rooms were clean. My only gripe was listening to a baby scream in the early hours of the morning and the parents being LAF without a care in the world for anyone else. I can't ding the hotel for that, however, it did sour the experience. For what it is, I feel the cost is high, however, I fully realize it's peak season in the area so it is what it is. The location is convenient though and you can walk to restaurants, movie theater right across the street, however, it literally is just a 5 min drive into the main town and to the lake. Plenty of parking though if you get back later at night you may have some trouble finding a spot if the hotel is busy.

    SpringHill Suites by Marriott Coeur d'Alene - Comfortable beds

    SpringHill Suites by Marriott Coeur d'Alene

    (125 reviews)

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    Amazing stay experience at SpringHill Suites by Marriott in Coeur d'Alene. Every single staff…read moremember I came in contact with (front desk, housekeeping, and management) were all extremely courteous and accommodating. I was there for business, my teammates and I had to spend most of our time in meetings the SpringHill Suites team ensured we were as comfortable as possible. The rooms were spacious, clean, modernized, and very comfortable. I would stay again, and highly recommend.

    We left after one night of a two-night stay due to a serious concern about possible insect exposure…read morein our room. I woke up after our first night with numerous unexplained bites across my leg that were not there previously. We immediately photographed them and brought the issue to hotel management. To management's credit, they took the concern seriously enough to have us check out, leave the room completely untouched, and schedule Ecolab Pest Control to professionally inspect the room for bed bugs, fleas, and other possible pests. However, despite us vacating the hotel entirely after one night because we were not comfortable keeping our family in the room, management has told us that they will not refund the 52,000 Marriott Bonvoy points used for that night unless Ecolab subsequently finds evidence of bugs. That's where I strongly disagree with how this has been handled. We aren't claiming to know definitively what caused the bites--that's precisely why a professional inspection is being conducted. But we woke up with a documented issue, immediately reported it, and made the decision to leave rather than expose our family to another night of a potential pest problem. I don't believe a guest should have to prove which insect caused visible bites before a hotel appropriately remedies an experience serious enough that the room itself is being preserved for a professional pest inspection. We are longtime and loyal Marriott customers and expected a much more guest-focused resolution. I will update this review when Ecolab completes its inspection and when Marriott makes its final determination regarding our refund.

    Staybridge Suites Coeur d'Alene - Entry, kitchen, desk

    Staybridge Suites Coeur d'Alene

    (18 reviews)

    $$

    This place is great! The rooms are spacious and clean, and they have a pool, hot tub, and gym. All…read moreare working and have long hours of access. The shower is large with good water pressure and toiletries stocked. There's even a kitchenette with full sized fridge and freezer, but this girl does not cook on vacay!

    This is a really nice hotel in Coeur d'Alene Idaho…read more It's located off of riverfront Drive. In a nice new development. It's close to the college, and also close to downtown Coeur d'Alene. The hotel is really large, they have good sized rooms, as well as suites and suite-ettes. There's also a pool, and a fitness center. I did use the fitness center while I was here and the equipment that they have is really nice and plenty enough to get you a good workout. The staff was also super friendly, professional, and helpful. So what brings this location down to four stars? The parking lot. The parking lot is really small, especially for how large the hotel is. They do have overflow parking a few parking lots over, but that was also full One of the nights that I stayed here. They have a side parking lot, but that is shared with McDonald's, and you can't park in the majority of the spaces in that parking lot as a hotel guest. This meant that I ended up parking on the street one of the nights that I was here. Which is annoying especially when you paid for a hotel room, you think you've also paid for a place to park your car. Overall, I would stay here again. But beware the parking lot.

    Comfort Inn & Suites Coeur d'Alene - roomy sleeping rooms with 2 beds

    Comfort Inn & Suites Coeur d'Alene

    (31 reviews)

    We drove from Seattle and arrived at MainStay Suites Coeur d'Alene after realizing we had forgotten…read moreour physical credit card at home--never a great feeling when checking in. Thankfully, the manager, Zach, went above and beyond to accommodate us and made what could have been a stressful situation completely seamless. From the moment we arrived, the service was incredibly friendly and welcoming. The hotel itself was spotless, and the room exceeded our expectations in every way. The bed was unbelievably comfortable--honestly better than some we've experienced at recent luxury hotel stays--and the room was wonderfully quiet for a great night's sleep.

    Although the room was clean and comfortable, we had a really hard time getting to the lobby. The…read moredriveway was dug up and blocked off. We had a hard time finding our way to the parking lot, given there were no signs to redirect. After finally pulling in behind a medical building and walking around to check random doors, we found our way in. When mentioning to the front desk about the difficulty, she blamed the construction company. Despite calling the hotel to confirm and update billing, no one mentioned the construction. We also had a hard time finding our room, as there are 2 wings. The woman at the front desk watched us walk the wrong direction and back before we figured out which way to go. 1 stop overnight shouldn't have been this difficult a stop.

    La Quinta Inn & Suites Coeur d'Alene - Property amenity

    La Quinta Inn & Suites Coeur d'Alene

    (74 reviews)

    $$

    We needed an ADA room and they were accommodating. The room was perfect for our needs. The hotel…read moreroom was very clean and spacious and the front desk staff were very welcoming and helpful. The breakfast was great as well. Would stay again.

    I am writing to share feedback about an incident that occurred during my stay on June 11. This was…read moreour first time staying at a hotel with our dog, Jasper. Everything went smoothly until the morning, when we left him in the room briefly to have breakfast. Since it was our first experience, we did not know he would react by barking continuously. About ten minutes later, the front desk attendant, Joe, came into the breakfast room to inform us that other guests had complained about the noise. I immediately left to return to the room and calm Jasper. I apologized for the situation and fully understand how disruptive barking can be. I would also be bothered if I were on the other side of the situation. My concern is not about the complaint itself, but about how the situation was handled. The attendant asked for our room number and then announced the issue loudly in front of all the guests who were having breakfast. She stated that she had received complaints, that we needed to go to the room immediately, and that the incident would be added to our record. This left us feeling embarrassed, as if we were repeat offenders, even though we stayed only one night and this was our very first hotel experience with a pet. While I sincerely apologize again for the inconvenience caused by Jasper's barking, I kindly ask that your staff be encouraged to handle sensitive situations with more discretion and care. A more private approach would have avoided unnecessary embarrassment.

    Triple Play Resort and Suites - hotels - Updated September 2026

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