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    Triple Play Resort and Suites

    2.7 (52 reviews)
    PriceyHotels, Resorts
    Closed 10:00 am - 10:00 pm

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    Mold in the shower

    Don't waste your money staying here. We booked one night thinking we would get full access to the park for 2 days because the gentleman at the front desk who checked us in assured us that we'd get a late checkout. We have a dog with us so we only agreed to do the stay here if we had the ability to checkout late. The lady at the front desk said that she couldn't let us have a late checkout because too many people want to check in early. I told here that we tried to check in early and they wouldn't let us. I also checked availability online and the place is wide open (it is mid-week). So we paid for 2 days of park access but we will only be allowed access for 8 hours because they lied to us and decided to punish us because we had a dog. Judging by the other reviews on Yelp, not surprised. I will never give them my business again. If you decide to enjoy the park, FIND ANOTHER HOTEL TO STAY AT. Or just visit for the day. The hotel here is absolutely filthy anyways. Even stains on the ceiling. Disgusting. UPDATE: Tammy (hotel manager) said there was nothing she could do, without even looking into it. Read other reviews and you will see she is an AWEFUL "human." These people need a reality check. They run the most disgusting hotel in North Idaho. Jenn Ross the marketing director called me back and said there was nothing she could because a new "terrible" corporation owns the place and "they don't care about customer service." Do you and your families a favors... go to Silverwood or just rent an Air BnB at Hayden lake. Money better spent, trust me.

    I booked my stay for 3 nights. I only stayed 1 night. When I arrived the front desk put me in between 2 rooms that were being worked on by maintenance. The room stunk so bad and the bathroom light didn't even work. I went back up to the front and asked for a different room. They switched my room. The odor in the rooms are hard to handle, but it was a little better. Supposedly you have access to a hot tub there and that is it unless you pay for it. I wanted to see the hot tub so I walked down to it and it had a chain across the gate. I called the front again and they said they would have to get it off later because they were with a customer. I waited and waited and waited! I finally called the front desk again and the lady said "I took the chain off and tried to call you" I let her know that the phone in the room wasn't working. That's why I didn't received her call. She proceeded to let me know that if I wanted to go back to the hot tub I should prop the door to the outside open with a chair because the door isn't working right. I guess this is common place for them. I was pretty much irritated by that point. I stayed 1 night only because I was exhausted! The "upgraded" room was not clean. The toilet seat was about to break off. I paid way too much money for these conditions! I could go on... But I'm done. I do not recommend this place.

    Sylvia H.

    I always start off with parking and let's say by check in time between triple play and the resort it's very hard to find parking! You definitely have to go earlier. Check in was pretty easy we paid cash so we also had to do an extra 50 deposit that we did receive on check out we bought two extra passes for the waterpark area. Room321 Smell. 319 no smell Once we got into my room of course I whipped out my camera to take some pictures for yelp . Unfortunately on my camera we don't have anything you can smell the room with it smelled like campfire is the only way I can describe it I called downstairs try to get the problem resolved and they said it's due to the heat or the AC not being used which I thought was ridiculous because I'm sure both were used we also had the room next-door to us and we have the same temperature in that room with no smell at all! We did have a maintenance guy, all he did was spray frbreeze our room that was pointless. Some sort of an orange-spray. Unfortunately the smellcontinued through our entire weekend and front desk did little or nothing about it is quite irritating considering it was bothering everybody sinus in the room. And now we got no compensation and we didn't get switched to a different room I would have gladly went Also the kids bunkbeds do not come with blankets they have thin sheets on them and a little bit thicker sheet that my daughter would describe as a towel. She said it was very itchy and uncomfortable coming from a seven-year-old who probably doesn't care too much about comfort she's more excited to be here at the waterpark hotel so obviously it did bother her. I called the front desk and make sure they would send up heavier blanket. They sent her another towel like sheet ...pointless As far as mattress go I know you're not staying here for the pristine hotel but come on they make so much money can't they replace the mattresses there so uncomfortable I remember coming here last October staying in at triple queen bed room with the same issue their mattresses have been warped you can literally see the groove that everyone has slept in! We also had a lovely addition in our bedroom upon check-in so I made sure to take a picture of our ant friends really disgusting once again front desk did shit all to do anything about it. Believe me I had my camera out! That is disgusting. Our rooms came with breakfast which is pretty well packed in the morning we went one day around 8 o'clock it wasn't that bad the next day it was 930 insanely packed kudos to the workers that were trying to restock as fast as possible that lady worked superhard very friendly! In the bunkbed room there is also a game cube you can bring your own games or they have like five selections at the front desk kid friendly they do charge a dollar for your stay per game. I do remember coming last October and having kids run a marathon above my head at 12 AM in the morning same same thing happened this year but I did bring a noisemaker in my room it's an air purifier Lord did it help!!! I think I talked enough LOL all in all kids will like everything there the rooms are motel6 rooms. If you're going there with that standards you'll be satisfied it's ridiculously overpriced but the kids did have a great time at the triple play area so all in all it's worth it but as far as the hotel rating goes one star only for the breakfast and that lady that kept everything replenished!!!!

    Raisin on floor left from previous guests.

    Nasty. Dirty stained sheets. Saggy uncomfortable beds. My room wasn't vacuumed. As another reviewer wrote "a white trash hotel." This place is old and gross. The mini fridge has other people's food left in it. And the maid is asking for tips?!? Yes, I'll give you a tip...vacuum! We found a raisin and lots of crumbs on the floor. I'll probably get a disease from this place! We booked a deluxe king. There was "a glitch in the system" and they overbooked our room. They acted like we should be grateful that they had a queen room and weren't going to charge us for the rollaway bed. How generous. The walls were so thin. We could hear the people in the adjoining room talking. I couldn't go to sleep until they finally went to bed. The lullaby they sang to their kids w Don't come here. It's disgusting. I wish we would have left and gone somewhere else. Triple play isn't part of a chain, so there is zero standard for quality.

    Our double queen room, non working fridge, sticky floor, broken down beds, red water slide dripping stinky water right outside room

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    3 years ago

    Honestly my favorite place to stay! The staff are always so sweet and accommodating. Highly recommend!

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    6 years ago

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    6 years ago

    Bad service, broken AC, uncomfortable beds, very unfriendly staff! So t waste your $250 a night for this dump!

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    8 years ago

    The hotel is nice. It's great that we can just stay right there so we can have fun the whole weekend even though we live far away.

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    Page 1 of 2

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    Review Highlights - Triple Play Resort and Suites

    Not only is it super nice with great amenities, it's right next to the fun park.

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    Triple Play Resort and Suites - hotels - Updated June 2026

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