I have two relatively new systems (1 yr 5 months) and I had TN Bowes out for an annual routine…read moremaintenance. Both systems were functioning just fine, EXCEPT for some reason after the technician left the Honeywell Provison Series 8000 thermostat started to malfunction. The next day it just went blank. (Hmmm.....coincidence or causation?....just saying) The technician came back and said the thermostat was defective and he could change it out then and there as he had one ($590) in his truck. I figured it was under warranty so why not and the technician said I would "get my money back, well most of it". RED FLAG - I should have asked for an explanation. So my card was charged for $590. The office just called and said they credited back to my card $343! and they pocketed $247!! (for "shipping and labor"). So be wary and very careful if you have hired them, but if you are not locked into a Maintenance Agreement I suggest you call another HVAC company.

TN Bowes performed all aspects of work professional and at a high quality. I wouldn't hesitate to…read morerecommend to anyone looking for quality HVAC service or installation. From speaking with the office staff to field they were always courteous and focus on customer satisfaction. First time out a year ago to perform some routine service on an old carrier infinity series unit, made some simple repairs and we were up and running in short time. While they were out service tech suggested thinking about replacement in the future as unit was 16 years old. Requested an estimate to replace, Eric came out and did a site survey and provide a proposal to replace unit. Fast forward to year later the unit was under high stress due to prolong heat wave. Eric stuck by the proposal he gave me a year earlier and the crew was out in quick time to replace. Not a typical project as it involved a crane to get condenser unit to the roof of a four story building. The install team were professional and extremely knowledgeable. Performed the work at a high quality level and were done in a day.

My pipe valve froze and cracked, spilling lots of unwanted water into my basement. One phone call…read moreand two hours later, the plumber removed the valve and totally fixed the problem. Best service ever. A Scientists Cliff resident, Port Republic MD

I can't say enough about Campbell's. Our basement sewage extraction sump system went down over the…read moreweekend and risked flooding our finished basement. I called three different major national/regional plumbers on Sunday night and none of them would come out and I had to schedule one for Monday at 8am. None of them would even give me a quote range over the phone. I called Campbell's in the morning since they are local and had great reviews and explained the situation to them and the work that was needed and they quoted $1300 over the phone. The major regional plumbers showed up and the quote with their "discounts" was $2359. Campbell's was able to come out this afternoon and complete the repair. They were great from start to finish. Jenn was great over the phone, friendly, and extremely helpful. Nick did the work and he was very nice, explained the job, and did a great job with the repair. They've were fantastic and I highly recommend them and will be using them again in the future on all my plumbing needs! Highly recommended, honest, and fair prices!

Abbot's Plumbing once again came to my RESCUE. I had to replace my washing machine and the…read moreinstaller said I needed to have the valves replaced. Anthony from Abbott's Plumbing came out expediently and did the job and also put in a New Cutoff Valve -- all at a reasonable cost. I have been serviced often by Abbott's Plumbing. Don't hesitate to call the Best Plumbing Company.

Leon and AJ were kind, professional, and courteous! They did an excellent job installing a new…read morepropane water heater and hauling the old one away. Thanks guys.

So my drain decided to throw a tantrum, and my first plumber quoted me $350 just to snake it. Enter…read moreBoothe's Heating, Plumbing & Electric, who swooped in with their "83 or Free" special -- and didn't charge me a dime for the initial visit. Yup, free. Before every appointment, they send a text with the tech's name, photo, and even a little bio including their hobbies. It's like getting a match on a dating app, only this time the person actually shows up and fixes the problem instead of ghosting you. The first visit didn't clear the clog, but the next day another technician came out and patiently explained everything. Both were courteous, on time, and really knew their stuff. And while Yelp loves photos, trust me -- nobody wants to see what was blocking my drain. That's a whole different genre. Bottom line: Boothe's brings personality and professionalism to plumbing. They made an unpleasant situation downright educational and pleasant -- and that's a rare gift.

If I had to do it all over again, I should not have chose this company started off last year 2 to 3…read moredifferent systems put in and out because none of them will work, finally get a working system and not a year later I have no air, 90° weather and the only that they can give me is a week later. Truly a disappointment this is my experience with this horrible company.

I had such a great experience with Thomas Grove & Sons. It was Christmas Eve and my heat wasn't…read moreworking. I found the company on Angi's List and within less than an hour of inquiring about services Travis called me back. He came out immediately and when the problem wasn't initially fixed, he came right back out. He even reached out to me Christmas morning to ensure my heat was still working. I highly recommend this company as they truly care about ensuring the customer is taken care. They are reliable and dependable.

Did some quick duct cleaner for me. Was pricey since thery do a service charge a nd then come back…read moreto do tyhe work but I was pressed for time and he fit me in.

I live in northern St Mary's County. I have been a longtime customer of Burch Oil. Years ago I had…read more4 very old heat pumps at the end of their lives. I replaced one per year for 4 years. Bobby from Burch Oil explained everything heat pump to me and helped me make informed choices. (Did anyone else know that Burch Oil installs and works on heat pumps?) One of the 4 ended up being a lemon (by no fault of Burch Oil), and it was a long road to convince the company that makes the heat pumps to replace it. Those at Burch Oil helped in every way they could and eventually it was replaced. Fast forward to nowadays. Another of the heat pumps stopped working at the beginning of this heat wave on Sunday. During every week I am an hour away caring for my elderly mother at her house and can't leave without arranging care for her. Burch Oil responded immediately to my call and worked with me to arrange an appointment the next day that I could be there for. James figured out what was wrong and ordered the part, and told me it is covered by warranty--I didn't even know that, but they keep track. The part arrived the very next day. Then Buddy in dispatching worked with me to arrange a time to install it 24 hours later when I could come home again--they may have been able to install it earlier, but I couldn't come any sooner. What a relief! I'm having my granddaughters at my house this weekend and originally thought there was no way the AC would be working by then, but Burch Oil came through, and everyone I talked to was helpful and friendly and concerned for me. I could never find the words to express how grateful I am for their help, caring and personal business model, and constancy over the years.

Well burchoil just called and left a voicemail, telling us that the estimate is $4000 with a 15…read morepercent discount. Are they serious? Lol. They never addressed how they have been out to our home for the past 3 years, and Never fixed it!!! This year alone they came out 3 times and every time it was a different problem. 1st they said it just needed to b cleaned, that didn't work. They came back out and said it needed a new motor so I paid for that 2. It still didn't work. Then they come back out and say i need a whole new unit. I called to complain and couldn't get a call back. Now months later they have the nerve to call and say $4000 with a 15 percent discount. R they serious? Like I previously said, stay away from these con artists!!!!

I had a problem with the ice maker on my refrigerator and called Matters plumbing. They came out,…read moreand got it working but told me they didn't know how long it would last and told me I needed to order a part and that when it came in I should get a hold of them and they would come put it in. When the part came in, I contacted them and was told they would get back with me. I waited a week and contacted them again only to be told they would get back with me in Another Week. Then was told I should call a "repairman". If they can't work on refrigerators, why did they bother to come work on mine in the first place?? Needless to say I will Never call them for anything. Their communication is lousy.

Great service and pricing! Drew and Paul came over earlier today to remove and install a new water…read moreheater and sump pump. They did a fantastic job and went out of their way to ensure my carpets remained clean, which I did appreciate a lot. However, what I appreciated the most and where Drew went above and beyond is earlier this evening I noticed my upstairs carpet was wet. I ran downstairs and noticed a 8-10" water ring on my ceiling. I called Drew and without hesitation he said he'd be over soon, and walked me through shutting off the main and draining the system. He arrived within 30 minutes and said, "There's no way I can leave you without water overnight." He then immediately started addressing the issue. The immediate response alone shows they truly care about their customers so I highly recommend Drew and Matters Plumbing. Thank you again Drew!

I want to thank Becca, for her professionalism, attention to details as she put on her red booties…read moreas my house is a new shoe policy. She performed camera inspection down my house pipes and ensure me I was in good hands of her work. I recommend Becca for any future requests from this company. 5 stars! What a way to set a key example of excellent customer service.

They came out knowing we didn't have running water because our pump stopped running. Told us a…read moreridiculous price to have it all fixed (new pump, new water tank, new piping, and pit less adapter) which was 13,000!!!! We called another company to come out and quoted us 6,000 that's less the half the quote they give us. So I just had to write a review hopefully will show awareness on the taking advantage of people because they sure tried with us!

This is a 6months update... since our December install... I had questions about the IRS Energy…read morecredit & Brandon was right there with answers. For whatever reason(power surge? lightning? etc?) an outside safety fuse blew & Brandon came (after hours) & did a few checks & got us A/C in minutes. When you want a company who cares & knows HVAC trouble solving... then R&R is who you want. Thank you again! Pappy D

They are well priced and honest and were referred by a co-worker. Great recommendation will always…read morerefer them.

I recently used KPK Enterprises 6-28-24. My A/C system went…read morecrazy making extremely loud noises then went out all together and I have severe asthma so it was a MUST to be repaired, I called Dexter to fix it as I was recommended by a former school mate/baking client, he said he had a few other jobs but he we definitely come by that day and before dark since I spoke on my vision issues. After some time Dexter immediately got back to me!! , he arrived before 8pm and fixed my A/C unit!! I was so thankful because I could breathe and not feel like it was 2 ovens on. I would most definitely recommend Dexter and ANY of his team because the quality of customer service, the work all of them put in no matter which person you get! They really are about the Customers!!! & to be blackowned it's rare to find a company about their word and their service(s)!! The quality of work is WORTH the Value its Top tier he and his company is like your favorite rappers rapper!! Doesn't take shortcuts like some I've heard that's black owned, isn't trying to get over on you!! And mostly the customer service is hard to come by even in immediate need or last minute! Well mannered. I'd certainly recommend this company!! For all of your HVAC NEEDS!!! Now it sounds smooth!! & I can sleep

Changing review because even though the cool air functions were working great, apparently they…read morerigged the system some sort of way so we didn't notice until heat was needed. The fan would run continuously but the unit would not produce heat. There were no issues with heat before they "fixed" the air. Still dealing with repercussions and looking for yet another company. Only decreasing to 3 stars instead of 1 because they were prompt and courteous. May be just wolf in sheep's clothing, though.