Requested a quote from them back in July 2017. I've called the place and sent emails. After a while, they just ignored me. I never even got a quote. They pick and choose who they want to do business with. I really hope this has nothing to do with my race or ethnicity because that's just messed up. I have emails to prove that I followed up, got one response of a promise to provide, and then... Nothing... Let's see if they respond to this review. read more

Called to set up an appointment to have my jacuzzi system checked out and repaired. I received a call an hour before they were supposed to arrived to tell me the technician would not be coming g out because it was raining. Give me a break at most there was a very slight mist. They said it would try to fit me in the schedule next week. I guess I'll be looking for a new pool repair company that can handle a little mist!!!! read more

I've only used Affordable Pool Supply to purchase chlorine and other chemicals, but their prices are definitely better than elsewhere. The staff is friendly and helpful. Quick, do-it-yourself service for me (I don't need or even want help loading my car), but they are great with doing the heavy lifting for my wife when she goes instead. read more

We recently had major work on our school's pool including fixing cracks, new plaster and tile, updating all the drains and the coping around the pool. Affordable Pool Supply was the lowest bidder and finished the job on time and on budget. This included working with the health department to procure all permits as well as final approval. A tremendous job! read more

Affordable Pool Supply is a super helpful one stop shop! They have an accurate answer for any pool related question. Very friendly service both in person and over the phone. They give great advice for the DIYer and offer competitive priced service. Don't sleep on this local gem. read more

They are always very helpful! Good prices. The exchange credit is awesome and your earn punch points. In addition, if you need help on site they will send someone out. I got an estimate for replaster and it was a very good price. Will post once its done! read more

These are good people . My pool is a vinyl pool and unfortunately the do now service this type of pool. However every time I go in here the staff is exceedingly helpful and kind. Alexa has given me tons of advice on how to care for my pool as a new pool owner I was lost until she guided me. They have fair pricing and if they think they can't get you the best deal they will let you know which is uncommon of a business and why I will continue with them as my pool supply store. I needed some help with my filter and they sent me a tech Luis who was super quick kind and helpful. If you are worried about COVID19 don't be with this company he wore a mask the entire time as did I. They are courteous and if you need pool service you should definitely give them your business . read more

One phrase exemplifies Affordable Pool Supply, "One team, one fight!" Grant, the owner was sincere, transparent, and highly professional. He came out to my home to give me a few estimates. I felt like he cared about helping my family and I. This professionalism doesn't end with the owner! All of his staff and technicians were outstanding! The Affordable Pool Supply is more than just a store, its my team! I highly recommend their services! Great prices, great service, and professional work! read more

The people that work here are very knowledgeable and assist any way they can. They always check my water to ensure the proper levels and do it free of charge. They go step by step on all of my pool questions, especially since I'm a first time pool owner. I highly recommend this place. read more

Our pool heater of 15 years quit on us a few months ago. After researching different brands and installers I decided to go with Affordable Pool Supply. We purchased our new Pentair Master Temp heater during Affordable's annual anniversary sale. The Pentair rep provide an excellent overview of the capabilities of the heater. I had contacted Grant prior to the sale and he arranged for delivery and installation the same day. Affordable Pool Supplies staff is very knowledgeable and accommodating, I will return for all my pool supplies. read more

My large backyard pool was in desperate need of a acid wash. I called a few pool companies and got bids. None of them came out to the pool to look at it,,,they just wanted pictures. The last company I called was Grant at Affordable Pools. We made an appointment and he came out to the property and actually looked at the pool. His price for the project was only slightly higher than the lowest one, but he was the one I felt most comfortable with so we signed up to get the job started. What we didn't know until the pool was completely empty was the terrible condition the pool surface was in. The scale buildup was so bad, they would have to completely sand the entire pool. Also the light fixture would need replacing because of a leak and the filter elements were completely unusable. Despite the conditions Grant put extra crew, time and effort into the project to get it complete on-time and under budget. Just in time for my big 4th of July party next week!!!! I can't say enough good things about Grant and his team at Affordable Pools. I'm a lifetime customer for sure. read more

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Grant and his team truly care about their customers and their work shows it! We recently had our skimmer, suction and return lines replaced which required them to cut into our cement deck to run new lines. The work was done quickly and now our pool is running great. We are so impressed with how they married the new cement with the existing, they even matched the finish! We also had the pool acid washed and the tiles cleaned and our pool looks beautiful again! read more

Can't say enough good things about Grant and Affordable Pools. We recently had them rebuild our pool and Grant was patient accommodating and helped us stay within our budget and made fantastic recommendations that not only saved us money but aesthetically made things look even better. After the pool was done our prior pool service did not want to service new plaster jobs so we ended up adding Affordable Pools for monthly service too. Couldn't be more satisfied. read more

I learned my lesson supporting small businesses!! If you make a large purchase I bought the best pool cleaner they had in the show room (almost 600.00). I had a change of mind and wanted to return it 14 hours later they said I have to go through all these steps first with the manufacturer before they return it. (which I did in the show room and they still refuse to return it) If this was a bigger store they would have no issues returning it. Extremely bad customer service. I will NOT go to this store again. I will have to dispute the charges and go the hard way with this store! Sad they ruined the relationship as I use to go to this store all the time!! I think when it is a purchase that has a large dollar amount Please go to a bigger store so they do not feel the pinch when you have a change of heart with your purchase! read more

A great place to shop for pool supplies! I enjoyed the shopping experience a lot. Now to go chill out in my pool....

The guys did a great job....so happy with our new heater!!! Thanks Grant!! read more

I really like the customer service at this store. I have been there on 3 separate occasions and have always received great service. This is a mom n pops store and I'd rather support that then a chain. If you own a pool, you save just doing it yourself. read more

I have been using Affordable Pool Supply since 2010. I will never forget how the owner came out on a heavy rain day to inspect the pool so that our purchase of our home would be finalized! Since then they have always been helpful. They answer all my questions and take time to explain things to me in regards to pool car. There are other pool stores closer to me (I live closer to the 605) but I drive to East Whittier because of the great service! read more

Went into the store for a new pump and filter and described what kind of pool I had and showed pictures of my old system and they were able to let me know what I needed and how much everything would be with installation which I thought was a good price. The service they provided me in the store was outstanding . Seemed to be very honest and genuinely cared for my needs. They set up a installation day and the installer showed up on time went right to work and within a couple of hours the system was up and running . The installer showed me how the system worked and also gave me some tips on cleaning the system as well as how to keep my pool in good swimming condition without damaging my pool and new system. Great guy !!! Went back into the store for chlorine and they remembered me and asked how the new equipment was working out for me . They are truly a great team and I recommend all of their services to anyone who has a pool !!! Truly a great experience all around!!! read more

Grant and staff were amazing! Professional and timely. He updated our pool, plumbing and lighting in record time!

Grant and all the staff at Affordable Pool have been providing exceptional service to us for the past 15 years.

I've been to this shop before and they were always friendly. I had my pool pump motor blow out over the weekend and with a heat wave coming, I need a new one right away. I searched the web and checked with the dreaded Leslie's pool supply and no one could get me the motor in a reasonable time frame. I called these great people and was told over the phone that they could have my motor the next day. I dropped my old motor off and they made some great recommendations on upgrades and parts I should consider replacing, which I'm glad they did. They're not pushy like other pool supplies stores, everyone their is extremely helpful and knowledgeable. Happy to say I picked up my new motor today and it looks great, one of the young guys took the time to ask if I knew how to install it and gave me some great tips on how to do the job. Another young man room time to answer my questions on pool lights while the friendly young lady rang up my purchase. Thank you Affordable pools for being not just affordable but knowledgeable and friendly too. I'll definitely be back. read more

Affordable Pool Supply is a class operation, from the owner, to it's employees. I had a electrical problem, however as a home owner, I thought it was another pool pump going out. The pool tech came out and identified my problem as an electrical problem, which was caused by the recent heavy rains. The pool tech's answered all my questions about the process from beginning to the end of my project. They showed up on time, and left my yard cleaner than it was after the job was done. Affordable Pool Supply runs circles around there competition!!! read more

Grant is the bomb!! Came out to check out skimmer. He discovered there was nothing wrong with equipment and didn't charge for visit!! Thanks for integrity and honesty. read more

Affordable pools is a great family owned store that you can trust. They're very knowledgeable and helpful. They saved me from having to buy $120 a piece by repairing it for about $8 dollars. I really appreciate their integrity. It's nice to know that you're working with a company that wants to take care of their customers. read more

Affordable Pool did an amazing job on a complete pool and deck makeover (new equipment as well). The job took over 4 months (as was projected) and every step was directly overseen by Grant or a very worthy supervisor. Communication was great and many small adjustments to our original plans were made smoothly and without issue. Would not hesitate to recommend them for any job, small or EXTRA LARGE (as mine was). Thanks Grant...and company. read more

This is my favorite pool store. I travel from Riverside just for the service. The staff is knowledgeable, courtious, and helpful. In my case, they recommended a pool cleaner that far exceeds the krawley kind i had before. The staff made sure i would be happy with the purchase before i bought. They stock everything to keep your pool maintained year round. Additionally i have witnessed their craftsmanship firsthand. They are a top notch contractor that handles the project start to finish. Truly turn key. Yes i highly recommend Affordable Pool. read more

We love going in to Affordable pools. They are extremely helpful without the pressure of a salesman wanting to have you buy something. The honesty and straightforwardness is a welcome relief from the dancing around we've experienced at other supply store. And their knowledge is second to none no matter who is at the counter. They are always friendly and go out of their way to be helpful. We recommend them to anyone that has a pool or spa/hot tub. read more

Had Been satisfied with service in the past until a recent disagreement with the owner regarding the level of communication a customer should be afforded and the lack of clarity pertaining to the pool condition. Owner was kind enough to email back and forth about situation but nonetheless came off as petty and showed a lack of understanding. Primary issue for me was starting the service without fully informing me of the additional services that would need to be completed. Ethically, I don't see how this is good customer service by making it seem that a less intense service would suffice initially and later informing the client that it really won't. I'm sure these guys do great work and have for many years but the poor communication is just not helpful. Will be taking my business elsewhere. read more

The customer service here is the worst! If you go in on the weekend to get a few supplies, expect to be there at least 20 minutes. The last 3 times I went there I left after not being helped for 10 minutes. For example, today they had one kid working the register and another to help customers. The one guy that should be helping customers was standing around doing nothing. The other guy that should be running the register was chatting with another customer for 15 minutes. In the meantime, myself and another customer were ignored, when we just wanted to pay for our supplies. When I complained about it, I got an insincere apology and an attitude of "you can go somewhere else". So guess what, I'm taking my business else where. In this economy I'm surprised there still in business. If you shop there, I hope you're patient! read more

I have been using Affordable Pool Supply for the past 8 years. This year, I quit them. A $45 dollar past due bill had them stop coming. (I auto pay and forgot about the yearly charge-yes, my fault) They also unplugged the Creppy Crawly. So for a restart, they now want to drain my pool, charge for a complete restart etc. Basically, a few hundred bucks. Intentional? Well, that happened twice now. Never again. Affordable Pool is dead to me and I will never recommend them to anyone. read more

We had used this company for years for parts and service. NO LONGER. We had a leaky pump, Grant tried to fix it, charged us $200, we called back when it still leaked, he came out again and informed us we needed a new pump. Said he called another pool service/supplier to get info. When we went in to get our estimate he said he would email it to us. This has been over two weeks ago....still waiting for the estimate!!!!!!!!!! Do not use them for repairs, especially to a leaky pump. Called Marsico Pools and they install in 3 days. Got an estimate immediately!!! read more

Grant was a huge help with helping me troubleshoot my problem with my pool pump over the phone!

This place sucks & so do the owner Grant. The coaxed me into buying a new pool cleaner machine and later to find out it was something with my pump so I try to go back and return it to hours later and they refused... Really??? I should have put stop payment on the c/c to teach him a lesson. Grant claims he's helping me & came to give me a quote he's full of shit... I'm glad & relieved that I didn't have him do the work. But you definitely lost me as a customer. I bought so many supplies and parts for my pool in my pool cleaner from them then I tried to return stuff they recommended I needed but it wasn't necessary but had a problem about taking it back. Grant is a sucking ATM machine to get u to buy parts not needed & lies that he wants to work w u. The only thing he wants is to dig into ur pockets. Never ever will I shop there for any pool supplies. read more

This is my pool supply store. They usually have the parts I need. Good price.

Where do I start. Grant along with his team at Affordable Pool's are true professionals. They are very knowledgable and made suggestions based on my end goal. The re-plastering of the pool was quick, efficient, clean and showed the high level or workmanship which I was told these professionals maintained. I would most definitely recommend this company and will be using them on future projects read more

I've been coming to this place for a few years. i've always found them to be very helpful and a much better resource for parts and material. Case in point I needed a hose clamp for the in-line chlorinator, tried Leslie's. They said it would a special order taking 5-7 days to get. Stopped by Affordable, bingo, in stock, problem solved. Yeah it was small part but the bottom line is: Support small, support local business. Give them a try. read more

Affordable Pools replaced the heater and air switches on my 30 year old in ground spa. They did a great job. Owner Grant completed a professional and reasonable written job estimate. The installer was very experienced and did a great job. We are very happy to have our spa up and running again in tip top shape. I highly recommend Affordable Pools. Mike read more

I just purchased a home with my first pool. I've never taken care of one, so I contacted Affordable to have them come out and give me a lesson. Grant was very thorough in covering every aspect of pool maintenance. I feel comfortable with all he taught me, and if necessary, I can go into the store for help. Thanks Grant. read more

We used Affordable pools to remodel our pool in 2004. Grant and his team did an awesome job! Since then we have bought supplies from him including our pool sweeper. April is awesome in the store when my water is completely out of wack at the beginning of the summer, she tells me exactly what to buy and how much to add to get it back sparkly and clean. Sometimes there is a wait on the weekends, but I don't mind because I always get excellent customer service from all the employees! read more